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Holiday Inn Express Hotel & Suites Pecos

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1900 South Cedar Rd, Pecos, TX 79772
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Holiday Inn Express Hotel & Suites Pecos
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51 Reviews from our TripAdvisor Community

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Brodhead, Wisconsin
Level Contributor
8 reviews
5 hotel reviews
5 of 5 stars Reviewed December 27, 2015

beautiful place, very nice staff. beautiful rooms. 323 so nice and quiet. thank you. cons, well not really any decent resturants. even the steak house was closed at 6pm. ended up eating a waffle at dennys.

Helpful?
Thank v y
Houston, Texas
Level Contributor
7 reviews
3 hotel reviews
5 of 5 stars Reviewed December 9, 2015

Very friendly and welcoming staff. Kudos to the young lady in the evening of 12/8/15 at the front desk while my mobile app stated that no rooms were availablethat night so I called to make sure and she came through and was able to accommodate me. Thank you, thank you, thank you!! Also the breakfast was excellent and the southwestern... More 

Helpful?
Thank Juan G
Corpus Christi, Texas
Level Contributor
26 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed November 10, 2015

If you are traveling to Pecos, this is the BEST and ONLY place to stay! Free breakfast with bacon and cinnamon rolls!! The rooms are beautiful with micro/fridges and they smell amazing!! And anything you need, the staff is willing and able to assist...they are wonderful and are available 24 hours per day!!

Helpful?
Thank Norma J
Deandrea B, Front Office Manager at Holiday Inn Express Hotel & Suites Pecos, responded to this review

Thank you so much for taking the time to tell us about your stay we do strive to give the best possible customer service, im glad you enjoyed the breakfast along with all of the other amenities that are offered. We look forward to you staying with us again. More 

San Diego, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed September 15, 2015

Booking the room through the web site that this hotel is a part of was a big mistake. When I got there I expressed concern over the price. They stated that was the going price, because the proximity to the oil fields. That was not true. I found the same hotel for 120$ less on several other web sites. The... More 

Helpful?
1 Thank CgJamie
Deandrea B, Front Office Manager at Holiday Inn Express Hotel & Suites Pecos, responded to this review

Thank you for taking the time out to tell us about your stay i do apologize that the pool was over 100 degrees however we do keep it heated from 97-100 degrees. i also want to express my apologies about the breakfast, internet,which is usually fast, and the attitude of the Hotel staff we make it a point to give... More 

Travelers are raving about these Pecos hotels

Dallas, Texas
Level Contributor
66 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed July 28, 2015

Stayed here numerous times while trekking across the Permian Basin, and this HI is a welcome sight. The rooms are always clean and the breakfast always consistently good. When I first started travelling to this area, I was pleasantly surprised to see a HI Express in Pecos, and return here often for the quality service and good rooms.

Helpful?
Thank ccal3pacific
Deandrea B, Front Office Manager at Holiday Inn Express Hotel & Suites Pecos, responded to this review

Thank you so much for taking the time to provide feedback on your most recent stay. Im glad that with each visit you leave happy we do strive to make all of our guests feel comfortable while they are away from home. we look forward to seeing you the next time you are in the Pecos area. Thank you Deandrea... More 

Dallas
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 19, 2015

Fairly good hotel. I've stayed here many times due to work in the area. Cleaning staff need more training because many things are often missed. I've spoken with management about it, but as of today, no improvement. Got into my room today and the temp was 92, and over an hour later it is only down to 87. Shower bar... More 

Helpful?
Thank ChrisnSherry
omar z, Manager at Holiday Inn Express Hotel & Suites Pecos, responded to this review

Dear ChrisnSherry , We really appreciate your feedback! First and foremost I want to apologize for the issues you experienced during your stay with us. As a resident of Pecos, I know how uncomfortable it can be walking into a hot room! I can assure you we are taking the necessary steps to improve the appearance and condition of our... More 

Palestine, Texas
Level Contributor
79 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed July 11, 2015 via mobile

I read some negative reviews and experience nothing of the sort. We didn't have a reservation, needed 2 rooms and the young lady at the front was most helpful. We got our non-smoking rooms, free wifi and a great nights sleep. They had yummy biscuits, gravy and more- the coffee was great. Checkout was easy and the young lady that... More 

Helpful?
Thank JodiandBo
omar z, General Manager at Holiday Inn Express Hotel & Suites Pecos, responded to this review

Dear JodiandBo, Thank you for your kind words! I'm glad to hear you got the rooms you were looking for and enjoyed our hot breakfast. We really look forward to seeing you the next time your in Pecos, Texas. Sincerely, Omar Zermeno General Manager More 

Texas
Level Contributor
5 reviews
2 of 5 stars Reviewed July 4, 2015

Keep your expectations low and you'll enjoy the stay. The hotel room is okay, basic. the pool is clean but the spa doesn't work. Real problem is maid service, what I mean to say is there is none! When we came in the floors in the entry and lobby had water dripped all over them, just waiting for a fall!... More 

Helpful?
Thank tascott2015
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Pecos, responded to this review

Dear tascott2015, Thank you for taking the time to write a review of our hotel. It truly disheartening that you found your recent stay less than desirable. Allow me to apologize for any inconvenience you may have experienced with our housekeeping service. I have taken note of your comments and rest assured that these concerns will be looked into. Sincerely,... More 

Tuscaloosa, Alabama
Level Contributor
6 reviews
3 hotel reviews
3 of 5 stars Reviewed June 11, 2015

I had been very disappointed with another hotel on my previous stay in Pecos, so I chose what I thought was an upgrade for my return trip. The exterior areas appeared to be dirty and not tended. The desk clerk was very nonchalant with her attention to me. The elevator sounded as it it would quit at any time. The... More 

Helpful?
Thank 01Sideman
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Pecos, responded to this review

Dear 01Sideman, Thank you for taking the time to relay your comments regarding our property during your recent stay. i apologize that we fell below your expectations on some aspects of your stay. Rest assured that this concerns will be looked into. The feedback we receive from our valued guests, like you, enables us to target problem areas. We hope... More 

North Carolina
Level Contributor
137 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 stars Reviewed April 30, 2015

Staff were very inviting & friendly. Rooms clean & spacious. The usual breakfast but plentiful. Especially liked the pancakes. Miss not having cranberry juice however Enjoyed our stay and will stay again if ever in the area.

Helpful?
Thank snow2day
Deandrea B, Front Office Manager at Holiday Inn Express Hotel & Suites Pecos, responded to this review

Thank you for taking the time to tell us about your stay, we do work very hard to maintain a great hotel and make you feel welcome at all times. although we did not have pancakes and cranberry juice at the time we are glad that your stay was great. whenever you are in the area again we do look... More 

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