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Quality Inn

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Quality Inn
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34 Reviews from our TripAdvisor Community

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Showing 34: English reviews
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Checked in late. Got the last double bed room. Plenty of room. Musky smell thru the halls and room. Over all was pretty clean. The beds.... why do I always fall and roll into the middle. Hold onto the edge.

Helpful?
Thank Phone D
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

You can tell the rooms are being worked on, but the staff are awesome, they listen to your needs and will do what it takes to make sure you are taken care of, the manager Juan was extremely helpful and professional.

Helpful?
Thank Michael H
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Our experience here has been great. We had a small issue with a refrigerator freezing over and they moved us to a different room very quickly. The staff is really helpful and friendly and the GM Juan Gonzalez just made the whole stay a wonderful experience. I've not stayed anywhere that was this helpful and accommodating. I would recommend anyone... More 

Helpful?
Thank Donya E
1 review
1 of 5 stars Reviewed July 13, 2016

Reserved room ahead of time. (Pet friendly). Exterior door from hallway to outside drags causing it not to close without pulling it hard. The door had no auto lock feature for security. Room door did latch properly, but casing on latch side showed sign of damage. Shower had a dirty wash rag hanging from curtain rod, questioning the cleanliness of... More 

Helpful?
Thank Gus M
Orlando A, General Manager at Quality Inn, responded to this review

Dear Gus M, Thank you for staying at the Quality Inn Pecos. I would like to reassure our guests that their safety is very important to us. I will have maintenance coordinate with housekeeping to make sure all safety devices in rooms are in good standing. I will work harder with our housekeeping staff to make sure our cleanliness is... More 

Travelers are raving about these Pecos hotels

Santee
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed July 13, 2016

We were moving to Texas and it was late. This was our second stay here, and the first was not that great although the beds were comfortable I do believe in second chances but I wish we had stayed elsewhere. The young lady at the desk was the only good aspect. The hallways are dark and dingy still. The room... More 

Helpful?
Thank Santeebratsmom
Orlando A, General Manager at Quality Inn, responded to this review

Dear Santeebratsmom, Thank you for taking the time to let us know how we can improve our guests stay. I will look into lighting up the hallways and improving the beds. The hotel has obtained new mattresses and is in the replacement phase. I am glad you enjoyed the hot breakfast cause that is one of the reasons Quality Inn... More 

Fernandina Beach, Florida
Level Contributor
47 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
1 of 5 stars Reviewed July 10, 2016

The only positive aspect of this Quality Inn is the friendly and helpful staff. The hotel itself is in need of a complete remodeling. I believe if you asked about this, you would be told that they are in the midst of doing this now, or have just completed a redo. I say a redo because it appeared from our... More 

Helpful?
Thank cadeauxetonnants
Orlando A, General Manager at Quality Inn, responded to this review

Dear cadeauxetonnants, Thank you for taking the time to let us know how your stay was. I know each department works very hard to maintain the rooms the best way possible. I see that with your stay we can try harder and we will. I will see how we can change up the breakfast to make it more inviting. With... More 

Tyler, Texas
2 reviews
5 of 5 stars Reviewed July 1, 2016

My husband and I stayed at this hotel on our way to El Paso from Oklahoma. We had a really good experience! Room was clean and staff was really friendly. We had a really good night sleep and breakfast was good in the morning.

Helpful?
Thank queen1116
Orlando A, General Manager at Quality Inn, responded to this review

Dear Queen1116, Thank you for taking the time to write how your stay was at the Quality Inn. The hotel staff works very hard to provide all our customers with a clean room and an enjoyable experience. The hot breakfast is one of the main reasons people choose the Quality Inn over other hotels in the town of Pecos. If... More 

El Paso, Texas
Level Contributor
4 reviews
4 of 5 stars Reviewed June 20, 2016 via mobile

The hotel rooms are in need of updating. The rooms were clean. What I really enjoyed was that the staff was super friendly from the front desk to the Chinese restaurant in the lobby. I like hotels that have restaurants and bars in them. I usually drive long distances and really don't like to drive anywhere else after check in... More 

Helpful?
Thank yungpo
Orlando A, General Manager at Quality Inn, responded to this review

Dear Yungpo, Thank you for taking the time to let everyone know how your experience was at the Quality Inn. The hotel staff prides themselves in helping all our guests and making sure their rooms are cleaned properly. The Quality Inn is unique by having a Chinese restaurant and bar in the hotel. We can't wait for you to come... More 

Tucson, Arizona
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed June 7, 2016

Wish we'd known that the oil workers stay here instead of the Motel 6 or Super 8. If we had, we would have stayed elsewhere - including the Motel 6 next door. This hotel is tired, worn out and out of date. They still have not put locks on the outside entry doors. Anyone is free to enter the hallways... More 

Helpful?
Thank AliasJones4460
Orlando A, General Manager at Quality Inn, responded to this review

Thank you for taking the time to let us know how your experience was at the Quality Inn. The staff takes great pride in always providing excellent customer service. The housekeeping and maintenance staff will be looking out for any issues guest come across and fix them immediately. If you are in Pecos again please stay with us and see... More 

1 review
1 of 5 stars Reviewed June 2, 2016 via mobile

I went the front desk agent Vanessa was kind and help us out with everything but when it came to the rooms they were dirty not clean and the ceiling were dripping water and manager was never there when I need to speak to him if your going to run something at least do your job and be a manager

Helpful?
Thank guest41302
Orlando A, General Manager at Quality Inn, responded to this review

Dear Guest41302, Thank you for taking the time to let us know how your experience was at the Quality Inn. I am glad Vanessa was able to accommodate your needs and give you the excellent customer service the hotel provides. The housekeeping strives to make sure the rooms are always up to par. I will inspect rooms periodically so that... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access

Additional Information about Quality Inn

Address: 4002 S Cedar St, Pecos, TX 79772-8103
Location: United States > Texas > Pecos
Price Range: $76 - $104 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Quality Inn 2*
Number of rooms: 96
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Also Known As:
Quality Hotel Pecos
Quality Inn Pecos
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