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BEST WESTERN Palestine Inn

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210 Reviews from our TripAdvisor Community

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Showing 207: English reviews
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Love staying at this location...they have a restaurant next door that we love going to with a free voucher from the hotel we have never been disappointed when we stay here ..I do wish the air conditioner wasn't so loud but I guess that is what you get with a window unit.

Review collected in partnership with Best Western

Helpful?
Thank CAROL B
bestwesternpalestine, Manager at BEST WESTERN Palestine Inn, responded to this review

Thank you, for reviewing your recent stay with us at BEST WESTERN Palestine Inn. We are delighted to read that you had a great stay. We hope to welcome you back to our hotel in the near future! More 

Elkton, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

3 week stay. Clean room. Good air conditioning for Texas summer. The Bird's Eye Restaurant free breakfast makes this stay great. Sit down table service with several free choices for breakfast and a full menu as well. When i go back to Palestine, this will gladly be my choice.

Review collected in partnership with Best Western

Helpful?
Thank James R
bestwesternpalestine, Manager at BEST WESTERN Palestine Inn, responded to this review

Dear James, Thank you for "5 star review" and taking the time to share your great feedback on our hotel. We are truly grateful for your business and hope to see you on your next visit to Palestine !!! More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

This hotel was wonderful for me and my family! We were traveling with dogs and the entire staff was so accomodating! There was space for our pups to roam and Jackie was just AWESOME when I had to let him know we could not take our dogs where we though they could go! The staff was INCREDIBLE, smiling, helpful and... More 

Helpful?
Thank Susan W
bestwesternpalestine, Manager at BEST WESTERN Palestine Inn, responded to this review

Thank you, Susan for your 5-star review! We greatly appreciate your comments regarding our rooms and friendly staff. I’m so glad to hear you had an excellent experience with us! We hope to see you again soon! More 

Lafayette, Louisiana
Level Contributor
3 reviews
5 of 5 stars Reviewed July 11, 2016

My husband and I had a very pleasant stay at this Best Western! The room was very clean, nice, and smelled clean as well. Management even called us later and asked if everything was adequate in the room. The free breakfast we enjoyed was actually in a restaurant on/near the property. It was really good too. We definitely will stay... More 

Helpful?
Thank tab61
bestwesternpalestine, Manager at BEST WESTERN Palestine Inn, responded to this review

Thank you for your detailed and glowing review ! We're delighted to hear you enjoyed your stay and your accommodations were comfortable. Our team of professionals truly love what they do and your comments regarding their superb service are greatly appreciated, and will be shared with the rest of the team. We hope you'll be staying with us again soon! More 

Van Alstyne, Texas
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 4, 2016

Very clean room. Stayed in family room #117 with 3 beds and a loveseat. Wonderful for large family. Air conditioner was great, the only con (and not really a con) toilet/tub room small but that's the way they used to make them. That will not keep me from staying here every time I am in Palestine. Pool very clean, breakfast... More 

Helpful?
Thank whereyawannago
bestwesternpalestine, Manager at BEST WESTERN Palestine Inn, responded to this review

Thank you for your wonderful review ! We're thrilled to hear you enjoyed our family room . I would like to share with you , that we have upgraded all our toilets recently .We hope to see you again soon !!! More 

ft worth, United States
1 review
4 of 5 stars Reviewed June 27, 2016

loved the facility employees were great very disappointed in the breakfast at the resturant , had to chose from a minue that doesn't make alot of since. pancakes with bacon no eggs or starch. be prepared to pay for breakfast

Review collected in partnership with Best Western

Helpful?
Thank Carla S
bestwesternpalestine, Manager at BEST WESTERN Palestine Inn, responded to this review

Dear Carla, Thank you so much for your valuable feedback we are so delighted that you enjoyed your stay at the Best Western Palestine Inn, I am deeply saddened to hear about your less than satisfactory experience at the restaurant , We have communicated this to the manager at the restaurant to ensure that this was an isolated event. Again... More 

Warsaw, Missouri
Level Contributor
63 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed June 22, 2016

We had a great stay at this motel. It is an older motel, but nicely updated. Everything was clean and showed care and attention. The desk clerk was very friendly and made us feel welcome. We were impressed when we got a follow-up call to our room to be sure everything was OK. We will stay here again. The breakfast... More 

Helpful?
Thank George B
bestwesternpalestine, Manager at BEST WESTERN Palestine Inn, responded to this review

Dear George, I am so happy that you enjoyed your recent stay with us at the Best Western Palestine ! We really appreciate you taking the time out of your day to provide us with such an excellent review and I am glad to hear that your overall experience was memorable. We definitely look forward to welcoming you back in... More 

North Pole, Alaska
1 review
5 of 5 stars Reviewed June 16, 2016

*****A Perfect Fit Nothing More Nothing Less***** Our check-in-date was in mid April, room # 109. Six weeks later it was time to say goodbye to the Property Manager "Jackie" and the Staff: John, Lavelle, Jaz, Jazmin, Maria, Amanda, Adela, Gion, Angela, and April. I am writing this review with great passion because in all our years of travel, we... More 

Helpful?
Thank ssarman
bestwesternpalestine, Owner at BEST WESTERN Palestine Inn, responded to this review

Dear Sly and Vic, What a delight to read the notes from your stay! We appreciate all of your kind words and recommendations, from location,amenities to room design. On behalf of the entire Best Western team, Again, thank you for taking the time to leave us this great review! More 

San Angelo
Level Contributor
48 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed June 11, 2016

Our sincere thanks to the ownership of Best Western Palestine Inn for having supplied contour sheets that actually fit the mattress. So many hotels have the thick mattresses but old-style contour sheets that will not hook under the mattress. Halfway through the night, the sheets are loose and creeping all over the place. But, our stay at BW Palestine Inn... More 

Helpful?
Thank TexasHawkeye
bestwesternpalestine, General Manager at BEST WESTERN Palestine Inn, responded to this review

Thank you, for taking the time to share your experience. We are grateful for your gracious comments . We hope to welcome you back again soon! Warm regards, Jacky. More 

Level Contributor
73 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed June 5, 2016 via mobile

We ride the Texas State Railroad train fairly often. Sometimes it leaves from Palestine and some times Rusk. When our trip originates in Palestine, this is the hotel we stay at. We have never had a bad stay and the management has always been friendly and helpful. In fact, the person at the desk has more than once remembered us... More 

Helpful?
Thank James J
bestwesternpalestine, Manager at BEST WESTERN Palestine Inn, responded to this review

Dear James, Thank you so much for taking the time to leave us such an excellent review! I am so happy to hear that you enjoyed your stay with us at the Best Western Palestine . It always makes us happy to hear that our guests had a memorable stay from start to finish. We look forward to your return... More 

Questions? Get answers from hotel staff and past guests. Ask a question

19 photos of this hotel

Management photos: Courtesy of the property manager

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Pool
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about BEST WESTERN Palestine Inn

Address: 1601 W Palestine Ave, Palestine, TX 75801-3326
Location: United States > Texas > Palestine
Price Range: $72 - $94 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Palestine Inn 2.5*
Number of rooms: 66
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Also Known As:
Palestine Best Western
Hotel Style:
#4 Business Hotel in Palestine
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