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Holiday Inn Express Palestine

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252 Reviews from our TripAdvisor Community

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Showing 252: English reviews
California
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

The hotel was newish, clean and quiet. Staff was very friendly and let us check in early to head to a family reunion located nearby. The breakfast was as expected. There is a very good BBQ restaurant just across the street. We would return.

Helpful?
Thank FromThe707
Houston, Texas
Level Contributor
129 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

I have to say it was outstanding. A very nice hotel with nice big rooms and a clean fresh, friendly atmosphere. Stayed there for 68 Dollars. Can you believe it? Nice breakfast, friendly staff. If We ever go to Palestine again, there is no questions, no hesitation where we will stay. Absolutely recommended. Nothing more to say

Helpful?
Thank Laird43
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

My company recently completed a long term project in the Palestine area, and we had multiple people staying in town for different amounts of time. The staff at the Holiday Inn Express could not have been more accommodating over this period, even when they had sustained damage from heavy rains and flooding. They really went out of their way to... More 

Helpful?
Thank Jon L
1 review
5 of 5 stars Reviewed 1 week ago via mobile

My husband & I stayed one night. Everyone was so nice. We arrived early & were allowed to check in, no hassle. The room was comfortable. We finally have found a hotel room with lighting. It was great!! Highly recommend

Helpful?
Thank janice r
Omaha, Nebraska
1 review
5 of 5 stars Reviewed June 22, 2016

The rooms were clean and up to date. I especially liked the showers. They were new, clean, and had the most awesome large and powerful luxurious shower heads. The staff at the front desk went out of their way to be accommodating and friendly to us, responding with information about what was going on around town when we asked. When... More 

Helpful?
Thank phillipjesse
Indiana
Level Contributor
220 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
5 of 5 stars Reviewed June 17, 2016

The staff here were exceptional as was the location of the hotel and the fact that it was so new looking, fresh and up to date. The place was very clean inside and out, room was as well with all the niceties that make Holiday Inn a great place to stay. I have started using this chain almost exclusively because... More 

Helpful?
Thank calloused_traveler
Chase S, Owner at Holiday Inn Express Palestine, responded to this review

Dear Calloused_traveler, More 

Level Contributor
47 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed June 5, 2016 via mobile

Lousy breakfast. Burned bacon, bagels so hard, you could break a window with them. The only thing that is safe are prepackaged items such as oatmeal. and yogurt. The pool was okay, but the hot tub was nasty...had green stuff in there. Gag. Our room was clean and comfortable, though.

Helpful?
Thank Brerry
Chase S, Owner at Holiday Inn Express Palestine, responded to this review

Dear Brerry, Thank you for taking time out of your busy day to leave us a candid review. We greatly appreciate you taking the time to bring the issues you incurred to our attention. At Holiday Inn Express Palestine, we strive to provide the best guest service and accommodations in Palestine, Texas. Please, know we have discussed your review with... More 

Resaca, Georgia
1 review
5 of 5 stars Reviewed May 27, 2016

Jackie (the general manager) was very helpful. She made our first visit into Texas and on our 9th annerversary very pleasurable. Thank you for your helpful tips on the IHG rewards renewal points (free room) and all the great spots to go visit in Texas. The staff was GREAT!!!! Clean rooms, great staff, and an awesome hospitality hour. Thank you... More 

Helpful?
Thank melissarussell26
Chase S, Owner at Holiday Inn Express Palestine, responded to this review

Dear Melissarussell26, Happy 9th Anniversary! Thank you for taking the time to share your experience with us and others. We appreciate the thoughtful comments regarding our hotel's General Manager, Jackie. Jackie has a passion for providing excellent guest service, and we are grateful to have Jackie and such a wonderful TEAM that enjoys being of service to our guests. At... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 18, 2016 via mobile

I recently had business in Palestine and stayed at this location. The staff was wonderful and G-Manager Jackie went above and beyond in demonstrating the support HI shows its customers. She and her staff shared sweet rolls to the Local LE that were attending the training being held in here city. This was greatly received and fostered a great reputation... More 

Helpful?
Thank Steven P
Chase S, Owner at Holiday Inn Express Palestine, responded to this review

Dear Steven P, Thank you so much for taking the time to post such a positive review. We appreciate the thoughtful comments regarding our hotel's General Manager, Jackie. Jackie has a passion for providing excellent guest service, and we are grateful to have Jackie and such a wonderful TEAM that enjoys being of service to our guests. At Holiday Inn... More 

Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 14, 2016 via mobile

As always, everything was awesome! We didn't get to try out the pool, but it looked great. The staff was very friendly and helpful. Breakfast was good and hot. We loved the shower and will keep coming back to Holiday Inn Express on all our trips.

Helpful?
Thank Jennifer R
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Our house is your house is a tagline most applicable to Holiday Inn Express Hotel Palestine, a luxurious 62-room hotel rated among the most elite Express brand hotels in North Texas. Set among the beautiful pines and dogwood trees, Palestine is considered the Gateway to Texas. Come enjoy the 1800 historic sites that grace Palestine while staying with us. Our hotel offers modern luxury with impeccable service. Our hotel honors include five Reader s Choice Awards for Best Hotel and Excellent Quality Performer rating for unbeatable guest satisfaction. With an outstanding reputation we offer a fresh, clean and comfortable stay. Come and enjoy our newly renovated contemporary hotel guest rooms, equipped with free high-speed Internet, luxurious beds covered in triple-sheeted bedding and upgraded bathrooms with granite counters. Start your day with our hot complimentary breakfast, keep up your workout routine in our well-equipped fitness center and relax in our outdoor pool, heated whirlpool and brand new sauna. For business travelers we offer the convenience of on-site meetings with our personable meeting room and 24 hour business center. Enjoy our spacious guest king rooms, with in-room work desk, easy chair and high-speed internet for all of your business needs. Treat yourself to one of our spacious Jacuzzi suites. We will show you a new level of sophistication, only found at Holiday Inn Express Palestine. ... more   less 

Additional Information about Holiday Inn Express Palestine

Address: 1030 E Palestine Ave, Palestine, TX 75801-7312
Location: United States > Texas > Palestine
Price Range: $105 - $137 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Palestine 2.5*
Number of rooms: 59
Reservation Options:
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Also Known As:
Holiday Inn Express Palestine Hotel Palestine
Holiday Inn Palestine
Palestine Holiday Inn
Hotel Style:
#1 Green Hotel in Palestine
#2 Family Hotel in Palestine
#2 Business Hotel in Palestine
#3 Romantic Hotel in Palestine
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