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Quality Inn & Suites

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92 Reviews from our TripAdvisor Community

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Showing 89: English reviews
Hot Springs Village, Arkansas
Level Contributor
33 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We had a reservation and the manager or owner checked us in. There was no recognition of the Choice Privileges Membership so I finally asked about it. He acted like he didn't know anything about it. I said that some hotel give out water or cookies to recognize the members. He said, "We don't do that here." The room was... More 

Helpful?
Thank Pea_Baker
Philadelphia, Pennsylvania
Level Contributor
51 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The air conditioner was loud and blowing right in my face when lying in bed so I really didn't sleep very well. There was no way to redirect the vent and no way to get away from it, it blew down from above at ceiling level. It didn't bother my wife who loves air conditioning but I couldn't stand it.... More 

Helpful?
Thank Frank Y
1 review
1 of 5 stars Reviewed July 26, 2016 via mobile

I hope this helps someone. The price was ok, until all the problems arose. I was told there were no differences in the rooms at check in . Outside rooms are rough and smell like smoke. Inside are much nicer. Got no sleep from all the noise outside. Breakfast was a joke to be polite. Had to ask for food... More 

Helpful?
Thank Clay F
Shreveport, Louisiana
1 review
4 of 5 stars Reviewed May 9, 2016

I travel to Odessa about every other month or more for business. The staff is exceptionally friendly and give me the best rate possible. Odessa is an oilfield town. So the hotel is not mint condition by far, but the beds are good and they have a great breakfast in the mornings. They have a nice lounge to kick back... More 

Helpful?
Thank LGOUGE
1 review
1 of 5 stars Reviewed April 14, 2016

We stayed in one of the outside rooms. The rooms were filthy - dirt and grease all over the doors and walls. The oil workers use these rooms and the dirt and noise was terrible. One group blasted music from their car stereo for hours. When we finally complained they stopped but someone in the hotel next door took over.... More 

Helpful?
Thank Paul P
2 reviews
4 of 5 stars Reviewed December 21, 2015 via mobile

A big thank you to Summet & his staff for their kindness, caring & attention! We felt like we'd been adopted as Sumet & his staff paid attention so as to insure that we had a pleasant stay. The breakfasts were 1st class with fresh eggs & waffles as well as great variety & selection. The only improvement would bee... More 

Helpful?
Thank James S
El Paso, Texas
1 review
5 of 5 stars Reviewed November 8, 2015

Mr. Summit Lopez along with Hersh, Fawn,Janelle as well as another female associate have all been very attentive to great customer service. I always make my reservations ahead of time and they have always been precise into giving me what I call for. I have been staying at this hotel for the past six years and I have yet to... More 

Helpful?
Thank cortez227A
Fort Worth, Texas
1 review
4 of 5 stars Reviewed November 2, 2015

We chose this hotel because it was close to our venue and because they allowed our small dog, so we were apprehensive about the cleanliness and condition of facilities. We should have saved ourselves the worry because we were pleasantly pleased. We had a non-smoking room, which smelled fresh & clean. Friendly and helpful staff, clean, updated room. The bar... More 

Helpful?
Thank Sandra S
St Louis
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed October 29, 2015

Inside room very nice and quiet, didn't even know it had rained overnight. Very comfortable. All staff very courteous and helpful. A well kept motel. Breakfast provided a good variety you would not leave feeling hungry.

Helpful?
Thank Heather R
Lubbock, Texas
1 review
1 of 5 stars Reviewed August 19, 2015

Where to start...stayed in inside room but you could still smell the smoke from the other side of hotel. Room had a layer of dirt on everything, toilet had pee stains on seat and on floor, mold in tub and water backed up in tub when bathing. Sink was dirty and I actually had to clean dried sputum and toothpaste... More 

Helpful?
Thank Lee H
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Breakfast Available
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Quality Inn & Suites

Address: 3001 East Business Loop 20, Odessa, TX 79761
Location: United States > Texas > Odessa
Price Range: $55 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 186
Reservation Options:
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Also Known As:
Quality Inn And Suites
Quality Hotel Odessa
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