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Hilton Garden Inn Odessa

#6 of 38 Hotels in Odessa
Certificate of Excellence
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183 Reviews from our TripAdvisor Community

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Showing 183: English reviews
Dallas, Texas
1 review
3 of 5 stars Reviewed 3 days ago NEW

I was on business in Odessa, Texas, and the Hilton Garden in was recommended by my business. The hotel is modern, clean, and has refrigerators and microwaves in the rooms. The bed must have some sort of memory foam mattress, because it conformed to my shape. Then when I tried to turn over, the hills and valleys from my previous... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank carmenbZ9595DG
Allen, Texas
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The hotel was nice, room was clean because we wiped everything down. Returned late and was able to order dinner, burger and fries (awesome), fish and chips ( great) lightly battered ... Don't get the cheesecake....😐

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Charlotte R
Oklahoma City, Oklahoma
1 review
3 of 5 stars Reviewed 3 weeks ago

The beds were horrible!!! They were hard as a rock!!! The switch to change firmness of mattresses were broke and we were never offered another room with softer beds!!! The two worst nights that we have ever stayed in a Hilton property hotel!!! Unacceptable!!!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Donna W
KanaHotelGroup, Manager at Hilton Garden Inn Odessa, responded to this review

We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay.... More 

Oklahoma City, Oklahoma
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We stayed two nights and just loved it. Very clean, quiet & friendly hotel. We plan on making this our go-to hotel while visiting our UTPB student. Pro's: - Quick check-in & check-out - Friendly & efficient staff - Modern & clean from the front lobby to the rooms - Made-to-order breakfast is hot & delicious - Even the complimentary... More 

Helpful?
Thank Aisha P
KanaHotelGroup, Manager at Hilton Garden Inn Odessa, responded to this review

Thank you for letting us know the problems you encountered during your stay. We are glad you did enjoy our hotel and hope you will return again the next time you are in our area. Thank you for your good review. More 

Fort Worth, Texas
1 review
5 of 5 stars Reviewed 4 weeks ago

Great Hotel! Especially for the area. Everything was great, will be staying here again on our next business trip, gym was good and I loved the fact that they had a keurig coffee maker, we usually have to travel with our own so that was nice.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 962perlav
KanaHotelGroup, Manager at Hilton Garden Inn Odessa, responded to this review

Thank you for letting us know you enjoyed staying here at the Hilton Garden Inn Odessa. We hope you will return again soon. More 

dallas, United States
2 reviews
5 of 5 stars Reviewed July 18, 2016

I had no problems with my stay. Actually is was by far the best I have had in awhile. The people was very nice and friendly and even though we had a big party the staff didn't mind serving us. They were all awesome. The rooms were nice and clean and the staff always provided what we needed

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Clifton B
KanaHotelGroup, Manager at Hilton Garden Inn Odessa, responded to this review

Our associates pride themselves on providing excellent guest service and will be pleased to hear they exceeded your expectations! Your review will certainly be shared with them. Thank you from everyone here at the Hilton Garden Inn Odessa. More 

Dallas, United States
1 review
5 of 5 stars Reviewed July 13, 2016

Visited Odessa just for a day. Found this hotel extremely clean as if they just opened up though it is 5 years old. Friendly staff, very nice, cozy and comfortable room and bed. The HD TV with actual HD programming. Would stay here again.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Henry S
KanaHotelGroup, Manager at Hilton Garden Inn Odessa, responded to this review

We are glad you enjoyed staying here with us at the Hilton Garden Inn Odessa. Your good review is appreciated and we look forward to your next visit. More 

Fishers, Indiana
Level Contributor
64 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed July 9, 2016

I will stay here again. Staff was very friendly and asked several times if they had met my expectations. On my way to check out a gentlemen on their Maintenance Team asked if stay was comfortable! Sure don't see that very often! PLUS, myroom was VERY CLEAN!

Helpful?
Thank Steve L
KanaHotelGroup, Manager at Hilton Garden Inn Odessa, responded to this review

Thank you for mentioning how clean you think our hotel the Hilton Garden Inn Odessa is. Our staff will be glad to know how much you appreciate them. Thank you for your good review and we hope to be seeing you again soon. More 

South Houston, Texas
1 review
5 of 5 stars Reviewed July 8, 2016

The room and hotel that was okay since this is a standard franchise The service at the restaurant was very lean and inexperience Haft hour to be served is very flow, then no sauce for the fish and cold food

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Ulric R
KanaHotelGroup, Manager at Hilton Garden Inn Odessa, responded to this review

We would like to thank you for taking the time to review our hotel and to invite you back the next time you are in our area. More 

DALLAS, United States
1 review
5 of 5 stars Reviewed June 2, 2016

it was a awesome stay , I had to stay in Odessa for a week , so I wanted to find a place that would make me feel like I was at home . the bar was always clean , they kept the games on every night. the breakfast is also great, dinner was made as soon as you order... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Alex G
KanaHotelGroup, Manager at Hilton Garden Inn Odessa, responded to this review

Thank you for letting us know you enjoyed your stay here at the Hilton Garden Inn Nashville/Smyrna. We were happy to serve you. Hopefully we will be seeing you again the next time you visit our are. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
Services
  • Meeting Rooms
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Hilton Garden Inn Odessa

Address: 5221 John Ben Shepperd Pkwy, Odessa, TX 79762-4869
Location: United States > Texas > Odessa
Price Range: $111 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Odessa 3*
Number of rooms: 99
Reservation Options:
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Also Known As:
Hilton Garden Inn Odessa Hotel Odessa
Hotel Style:
#3 Business Hotel in Odessa
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