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Hilton Garden Inn Odessa

4.1 miles from Odessa center
  • Free Wifi
  • Free Parking
  • Pool
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1 room, 2 adults, 0 children
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5221 John Ben Shepperd Pkwy, Odessa, TX 79762-4869
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196 Reviews from our TripAdvisor Community

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Showing 196: English reviews
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Bowling Green, Kentucky
Reviewed 1 week ago

Clean room. Very Attentive staff. The cooks are good. Never had a bad cooked meal, ate there 2 times a day for 5 days. I would recommend anyone stay there. Close to everything and the airport is easy to access without having to hear it at all hours of the night. I use hilton a lot (at least 200 nights...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank X6852BRjonathanc
KanaHotelGroup, Manager at Hilton Garden Inn Odessa, responded to this review

Thank you for choosing our hotel for your business stay. We are glad you enjoyed it here at the Hilton Garden Inn Odessa and look forward to hosting you again. Your business and your good review are appreciated.

HOTEL’S FAVORITE REVIEW
Reviewed November 7, 2016

This hotel is amazing! It is beautiful, clean, and a friendly staff. I highly recommend staying here. The location was perfect and very convenient to Ratliff Stadium and restaurants/shopping. The food in the hotel was delicious and the staff was very accommodating.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Starr C
About Hotel's Favorite Review
KanaHotelGroup, Manager at Hilton Garden Inn Odessa, responded to this review

Your good review of our hotel the Hilton Garden Inn Odessa is appreciated. We are glad you enjoyed your stay and hope to see you again in the future.

Magnolia, Texas
Reviewed 3 weeks ago via mobile

I'm here twice a month for work. The rooms are clean and the breakfast is awesome. I found that some rooms have flow restrictors on the shower head so rinsing soap off takes a long time. Others are full flow and it's bath as usual. The internet is always on (and free under certain conditions) and you are just minutes...

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Helpful?
Thank Mark F
KanaHotelGroup, Manager at Hilton Garden Inn Odessa, responded to this review

Thank you for returning to stay with us when you have business in our area. We are glad you enjoy your stays and look forward to seeing you again.

Canadian, Texas
Reviewed 4 weeks ago via mobile

I spent two weeks here. Rooms were cleaned efficiently and regularly. Breakfast was very good (mine was free). Desk staff was friendly and helpful. Lots of good restaurants and shopping nearby. And that's all I have to say about Odessa and nothing more.

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Helpful?
Thank TexasJpr
KanaHotelGroup, Manager at Hilton Garden Inn Odessa, responded to this review

We are glad you long business stay here with us was a good one and we would like to thank you for your good review. Please return again the next time you are in our area.

San Antonio, Texas
Reviewed January 21, 2017 via mobile

This hotel was nice and clean, could use a little more maintenance. It has a restaurant/bar business center with a small pool and exercise room I would recommend it and I myself and my family will come back and stay

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Helpful?
Thank yosoybonita
KanaHotelGroup, Manager at Hilton Garden Inn Odessa, responded to this review

We are glad you enjoyed your stay and we look forward to seeing you again. Thank you for such a good review.

Dallas, United States
Reviewed December 21, 2016

Don't assume what you see on the website is what you are going to get. This hotel advertised the adjustable beds...got there and the mattress was hard as a rock, not adjustable. Worst night's sleep I can remember. Then tried to ask about the satisfaction guarantee, front desk staff pretty much told us good luck with that. Filed a claim...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank G5439WBsteveng
KanaHotelGroup, Manager at Hilton Garden Inn Odessa, responded to this review

I regret that the hotel did not meet your expectations. We are in the process of evaluating opportunities for improvement and appreciate your input!

Oklahoma City, Oklahoma
Reviewed November 29, 2016

Everything was excellent and the receptionist was super nice. Housekeeper always made sure if I needed service and did a great job. Will definitely be going back especially during summer so we can get in the pool

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Helpful?
Thank 70fabiolas
KanaHotelGroup, Manager at Hilton Garden Inn Odessa, responded to this review

Thank you for your good review and we are looking forward to seeing you this summer. Knowing you enjoyed your stay and that you think our staff did a great job means a lot. Thank you!

oklahoma city, United States
Reviewed October 27, 2016

This is a nice clean hotel in a good location. The rooms, beds and bedding are nice as well. My experience was not great... Just know that the price is a premium and the staff is very stern on cancelations of any kind and you are not allowed to change your booking to more or less days stay even in...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Gary K
KanaHotelGroup, Manager at Hilton Garden Inn Odessa, responded to this review

Thank you for taking the time to review our hotel. We hope you will chose to stay here again the next time you are in our area. Please know you are always welcome.

Dallas, Texas
Reviewed October 22, 2016

Nice clean hotel, with good exercise room. Cook to order breakfast very good. Breakfast service was slow, needed more servers & probably cooks. Front desk staff very helpful and courteous. I would stay here again and give it another try.

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Helpful?
Thank James S
KanaHotelGroup, Manager at Hilton Garden Inn Odessa, responded to this review

We are glad you found our staff helpful and courteous. Thank you for your good review and we hope to see you again the next time you have business in our area.

Waller, Texas
Reviewed September 24, 2016

We had a wonderful trip visiting with my in laws. It was only for three nights but we had a wonderful time and the staff here was so nice and helpful. Definitely will stay again when we come back to Odessa.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Brianne A
KanaHotelGroup, Manager at Hilton Garden Inn Odessa, responded to this review

Thank you for choosing our hotel on your visit with family. Your good review is appreciated and we look forward to seeing you again here at the Hilton Garden Inn Odessa.

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Odessa

Address: 5221 John Ben Shepperd Pkwy, Odessa, TX 79762-4869
Location: United States > Texas > Odessa
Price Range: $106 - $233 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Odessa 3*
Number of rooms: 99
Reservation Options:
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Also Known As:
Hilton Garden Inn Odessa Hotel Odessa
Hotel Style:
#3 Business Hotel in Odessa
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Questions & Answers

Questions? Get answers from Hilton Garden Inn Odessa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Get the Hilton App--you can select your room in advance of your stay!”
 of 5 bubbles 414stevel, Jul 9, 2016 | Read review
“Avoid next to fitness center and in facing pool”
 of 5 bubbles alanb681, May 29, 2016 | Read review
“main floor is nice but good luck getting one.”
 of 5 bubbles benmL8406LI, Apr 1, 2016 | Read review
“do not stay in room 245. It overlloks the vent system for the kitchen”
 of 5 bubbles 215JimM, Sep 16, 2015 | Read review
“I always like a high floor when staying as it eliminates ground noise from traffic, etc..”
 of 5 bubbles SEKY214, Mar 18, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question