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Hilton Garden Inn Odessa

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#5 of 38 Hotels in Odessa
Certificate of Excellence
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187 Reviews from our TripAdvisor Community

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Showing 187: English reviews
Waller, Texas
1 review
5 of 5 stars Reviewed 6 days ago NEW

We had a wonderful trip visiting with my in laws. It was only for three nights but we had a wonderful time and the staff here was so nice and helpful. Definitely will stay again when we come back to Odessa.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Brianne A
KanaHotelGroup, Manager at Hilton Garden Inn Odessa, responded to this review

Thank you for choosing our hotel on your visit with family. Your good review is appreciated and we look forward to seeing you again here at the Hilton Garden Inn Odessa. More 

Buford, United States
Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

This hotel is conveniently located in Odessa and not far from Midland. It is so nice, peaceful, and quiet. The breakfast was wonderful. The fitness center had a lot of options. I like the way you can adjust the softness/hardness of your bed.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Nancy G
KanaHotelGroup, Manager at Hilton Garden Inn Odessa, responded to this review

Thank you for your good review and for letting us know how much you enjoyed your stay. We invite you back to stay here with us at the Hilton Garden Inn Odessa the next time you are in our area. More 

West Palm Beach, Florida
1 review
5 of 5 stars Reviewed 4 weeks ago

Hotel staff was very efficient and friendly. Fresh coffee and cucumber water early in the a.m. Left hotel at 5:15 AM every day. Room was very comfortable and clean and quiet.Good location. Good TV stations and reception. Enjoyed the pool one day.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank tamaraannv
KanaHotelGroup, Manager at Hilton Garden Inn Odessa, responded to this review

Thank you for taking the time to let us know you enjoyed staying here at the Hilton Garden Inn Odessa. Your business and your good review are appreciated. Please return again the next time you are in our area. More 

Greenville, Texas
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed August 24, 2016

Would stay here again. It is almost as nice as the Homewood Suites. The rooms were very clean and the manager was very helpful. The pool was perfect for our child. We did not try the restaurant, maybe we will next time.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank BGoodwin37
KanaHotelGroup, Manager at Hilton Garden Inn Odessa, responded to this review

We hope you will get enough time to try our restaurant the next time you stay here with us. Thank you for your good review and we look forward to seeing you again. More 

Dallas, Texas
1 review
3 of 5 stars Reviewed August 22, 2016

I was on business in Odessa, Texas, and the Hilton Garden in was recommended by my business. The hotel is modern, clean, and has refrigerators and microwaves in the rooms. The bed must have some sort of memory foam mattress, because it conformed to my shape. Then when I tried to turn over, the hills and valleys from my previous... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank carmenbZ9595DG
KanaHotelGroup, Manager at Hilton Garden Inn Odessa, responded to this review

We are constantly monitoring the performance of our hotel. Thank you for taking the time to share your experience and for providing us with feedback about your recent stay. Once again, the time taken along with the effort made to share your observations with us is most appreciated and allows us to continually improve and are vitally important in helping... More 

Allen, Texas
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed August 21, 2016

The hotel was nice, room was clean because we wiped everything down. Returned late and was able to order dinner, burger and fries (awesome), fish and chips ( great) lightly battered ... Don't get the cheesecake....😐

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Charlotte R
Oklahoma City, Oklahoma
1 review
3 of 5 stars Reviewed August 3, 2016

The beds were horrible!!! They were hard as a rock!!! The switch to change firmness of mattresses were broke and we were never offered another room with softer beds!!! The two worst nights that we have ever stayed in a Hilton property hotel!!! Unacceptable!!!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Donna W
KanaHotelGroup, Manager at Hilton Garden Inn Odessa, responded to this review

We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay.... More 

Oklahoma City, Oklahoma
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed August 3, 2016 via mobile

We stayed two nights and just loved it. Very clean, quiet & friendly hotel. We plan on making this our go-to hotel while visiting our UTPB student. Pro's: - Quick check-in & check-out - Friendly & efficient staff - Modern & clean from the front lobby to the rooms - Made-to-order breakfast is hot & delicious - Even the complimentary... More 

Helpful?
Thank Aisha P
KanaHotelGroup, Manager at Hilton Garden Inn Odessa, responded to this review

Thank you for letting us know the problems you encountered during your stay. We are glad you did enjoy our hotel and hope you will return again the next time you are in our area. Thank you for your good review. More 

Fort Worth, Texas
1 review
5 of 5 stars Reviewed July 27, 2016

Great Hotel! Especially for the area. Everything was great, will be staying here again on our next business trip, gym was good and I loved the fact that they had a keurig coffee maker, we usually have to travel with our own so that was nice.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 962perlav
KanaHotelGroup, Manager at Hilton Garden Inn Odessa, responded to this review

Thank you for letting us know you enjoyed staying here at the Hilton Garden Inn Odessa. We hope you will return again soon. More 

dallas, United States
2 reviews
5 of 5 stars Reviewed July 18, 2016

I had no problems with my stay. Actually is was by far the best I have had in awhile. The people was very nice and friendly and even though we had a big party the staff didn't mind serving us. They were all awesome. The rooms were nice and clean and the staff always provided what we needed

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Clifton B
KanaHotelGroup, Manager at Hilton Garden Inn Odessa, responded to this review

Our associates pride themselves on providing excellent guest service and will be pleased to hear they exceeded your expectations! Your review will certainly be shared with them. Thank you from everyone here at the Hilton Garden Inn Odessa. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
Services
  • Meeting Rooms
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Hilton Garden Inn Odessa

Address: 5221 John Ben Shepperd Pkwy, Odessa, TX 79762-4869
Location: United States > Texas > Odessa
Price Range: $112 - $271 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Odessa 3*
Number of rooms: 99
Reservation Options:
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Also Known As:
Hilton Garden Inn Odessa Hotel Odessa
Hotel Style:
#3 Business Hotel in Odessa
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