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#32 of 47 hotels in Odessa
Location
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Service
Value
A clean, comfortable, affordable motel with easy access to both downtown Odessa and the Interstate. Only 15 minutes from the Airport and within walking distance of several restaurants, grocery stores and entertainment options.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Wifi
Free breakfast
Non-smoking hotel
Room features
Air conditioning
Microwave
Refrigerator
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
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There are numerous motels in Odessa, and many are run down. This one is no different, and certainly needs a complete makeover. I saw many quality cars and trucks parked here, so I felt happy with that, as I had passed up on several motels, which looked awful, and most were right on the busy roads. At least this one was quieter. That is until I heard the trains! The room was musty, but clean enough, sure it could be better, especially the décor, but for one night, I wasn't going to complain. The bed was comfortable, the pillows were horrible, and clearly had been washed and were out of shape. There was no breakfast, although there was a coffee flask in reception, and I passed up on that and went to a nearby Denny's. Would I stop here again? No.
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Date of stay: October 2016Trip type: Traveled solo
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Cleanliness
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Response from helen_futrell, Public Relations Manager at Odessa Motor Inn
Responded Oct 26, 2016
Thank you for taking the time to post a review. I am very sorry that the train disturbed you. We are a small property and our staff works very hard to maintain a clean, safe and comfortable environment for all of our guests. We don't offer a breakfast service at this time, although we generally have coffee and pastries available. I hope that you will reconsider future stays; we may not have every amenity you are looking for but we are friendly, clean and affordable! :)
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Whatever you do avoid this motel like the plague. As a customer I am appalled at the lack of professionalism at this establishment. The main issue regarding this motel is the night auditor gave a key to someone who was not on the bill, just because they came in an gave them my money for me, as I was not going to make it back there in time to pay the bill before their 11 am deadline. When I went in to express my concern I was treated as if I was making it up. I showed them the three keys, as it was my father they had given the key too, and the lady's response was," Well this is a he said she said situation." Then they told me their solution to the issue was that ONLY I could pay the room fee. No apologies, no offer to re-key the room, I was lied to about who the manager was, I was denied phone numbers, and given at least one fake email address. When I went back to talk to the actual manager, she was rude and yelling, and basically telling me I must have come and asked for the key. When I asked her why would I ask for another key when I clearly have the two you issued when I checked in and the key in question in my hand. Her response was, we aren't renting a room to you any more. AS IF I would stay there, I had already relocated to another establishment. I had to play super sleuth on the internet to even find the appropriate people to complain to. I didn't even want my money back at first, and they all summarily treated me like I was just ruining their day with my silly security concerns. Avoid this place like the plague, $67.00 a night to be treated like a criminal and my safety put at risk. SMH…
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Date of stay: August 2013Trip type: Traveled solo
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Service
Sleep Quality
Helpful
Response from helen_futrell, Guest Relations Manager at Odessa Motor Inn
Responded Nov 19, 2013
It is our company policy that we NEVER give keys to anyone who does not have a valid photo ID registered to the room. We generally only accept payment from the person registered to the room as well. We extended a courtesy to you, as you requested. You were told who the property manager was, and she spoke with you after you were abusive to the day time staff. The property management information is posted in the lobby area right next to the office window. I regret the incident and am not sure how it happened. I can assure you that we put our guests safety and comfort first, always. The company that owns this property also owns and manages 7 others, we have never had an incident like this before.
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LOCATION
United StatesTexasOdessa
NUMBER OF ROOMS
78
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Claim Your Listing Frequently Asked Questions about Odessa Motor Inn
Which popular attractions are close to Odessa Motor Inn?
Nearby attractions include Club 305 (0.2 miles).
What are some of the property amenities at Odessa Motor Inn?
Some of the more popular amenities offered include free wifi, free breakfast, and free parking.
What food & drink options are available at Odessa Motor Inn?
Guests can enjoy free breakfast during their stay.
What are some restaurants close to Odessa Motor Inn?
Conveniently located restaurants include Jumburrito Mexican Food Restaurant, Cicis, and Taco Casa.
Are there any historical sites close to Odessa Motor Inn?
Many travelers enjoy visiting Stonehenge Replica (2.6 miles).