We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Stayed here quite a bit over the last few months and found that most of the staff were very helpful - one of the breakfast women is fantastic whereas the other has a serious attitude problem. The rooms are generally clean and tidy but the...More
Response from TXA97, Manager at Comfort Inn & Suites OdessaResponded March 18, 2015
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
On behalf of our entire team, I would like to thank you for liking our staff , but we also like to apologize for failing...More
It was getting dark and we had been driving all day and I was exhausted so we called and made reservations 30 minutes before arrival. We got there and they were right off the highway and the staff got us checked right in, the room...More
I made reservations for after midnight on July 4th, i called later to confirm, everything was great until i arrived at 3:30 a.m and my reservations had been set back to the 3rd, they tried to charge me 65.00 for no show. the lady was...More
1 Thank tammycp
Response from TXA97, General Manager at Comfort Inn & Suites OdessaResponded July 11, 2014
First of all my apologies for your unpleasant stay. I did speak to my staff about the incident and corrected it right away. As an employee we of choice we know the rules for staying under the employee rate and we dropped the ball...More
We stayed at Comfort Inn on our trip from California to Virginia. Comfort Inn was a newer looking hotel located next to the interstate. The prices were high but were in line with the other hotels in the area due to the oil fields. We...More
Response from TXA97, General Manager at Comfort Inn & Suites OdessaResponded June 27, 2014
Thank you for staying with us here at Comfort Inn & Suites of Odessa, TX. It was our pleasure to have you and your family. Thank you all for the great review. I have addressed the dust issue with my staff and we are...More
I had two reservations, one with the same checkout date as my arrival date. I was told I would to pack my bags (after being there 6 nights), check out by 11am and then check in after 3pm into a different room, even though paying...More
1 Thank greekguy951
Response from TXA97, General Manager at Comfort Inn & Suites OdessaResponded June 25, 2014
On behalf of Choice Hotels, please accept my apology for your unpleasant stay at the Comfort In & Suites of Odessa, Texas.
We strive to ensure our patrons experience the best visits possible during their travels and we fell short of our goal...More