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Holiday Inn Express Hotel & Suites Odessa

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Holiday Inn Express Hotel & Suites Odessa
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55 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Odessa
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Showing 54: English reviews
Oklahoma City
Reviewed July 28, 2015 via mobile

Someone mentioned in a previous review "breakfast cooked to order for $10". Whoever wrote that has the wrong hotel I think. There is another holiday inn in Odessa. This holiday inn had free breakfast. Pros- on a sweltering hot Texas day I was happy to walk into a freezing cold room! The room is large with a comfy bed. Breakfast...

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Helpful?
1Thank lthornton79
Millerton, Pennsylvania
Reviewed July 26, 2015 via mobile

Fix the HBO. Fix the equipment in the gym. The Internet is horrible. Have the maids clean more than just what is seen. I dropped my cell charger behind the night stand. Gross. Behind the bed and beside and behind he might stand there's all sorts or trash treasures. Hotel is newer and nice but it needs some important things...

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1Thank YourMomLovesToast
Montrose, Pennsylvania
Reviewed May 29, 2015

This hotel is above average for all that they offer. I also want to express my thanks for how they handled the issue involving my left medication. They took the time to refrigerate it and then ship it to me overnight to another Holiday Inn Express in Cotulla, Texas. The peace of mind they provided is priceless.

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Thank carmeno829
Houston, Texas
Reviewed April 20, 2015

I came with my family to visit my husband who works in this area. We traveled 13 hours to see him. When I first got there I tried to connect to the internet. I was having problems so I called the front desk. She said hers was working so it must be my computer. I tried to explain that my...

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2Thank sherrisheppard
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Odessa, responded to this review

Dear sherrisheppard, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us especially with customer eservice. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. I look forward to hearing from you...

Paris, France
Reviewed March 26, 2015

This Holiday Inn Express is nicely appointed. The lobby seems very newly furnished. The pool area is nice and there's a grill at the disposal of the guests which we used. The hot tub has tile that is broken and I picked up several pieces of it from the bottom on two separate occasions. I was placed in a handicapped...

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1Thank Texpat75
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Odessa, responded to this review

Dear Texpat75, Thank you for taking the time to express your thoughts and concerns. It is great to hear you liked the atmosphere of our lobby and enjoyed our facilities and also the service which has been delivered to you. However, please accept my apologies for the troubles you encountered over the internet connection and that you had items in...

Reviewed February 2, 2015 via mobile

I stay in a lot of HIEs around the country. I thought this HIE was very nice. Has a nice feel to it. Nice rooms and nice amenities. I was glad to see the workout room has more than just treadmills. Fairly quiet between rooms. Would recommend it.

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Thank Kevin S
Millerton, Pennsylvania
Reviewed December 1, 2014 via mobile

Had a 6 night stay for business in the area. Nice newer hotel. Very clean. No problems with the room or any of the amentities. Not getting a 5/5 because it seems like the employees just lack in any sort of hospitality. But I'm sure its difficult to find employees. Just not very positive or nice. I would stay again.

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Thank YourMomLovesToast
Lexington, South Carolina
Reviewed September 2, 2014

My family and I were traveling cross country, from Idaho to South Carolina. We spent the Night at the Holiday inn express in Odessa Texas. The next day we set out on the road. When we were getting close to Fort Worth, my youngest son could not find his wallet. My wife called the Hotel and asked if they had...

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1Thank BzGardner
Reviewed August 21, 2014

Hotel front staff rude and unwilling to help. Management, same. My husband, 2 kids and I stayed here August 1 through the 4th. However, it was to be paid with a faxed company card and our card was to held for incidentals. Nope! Our card STILL has a hold for $741. When calling them multiple times management said she can't...

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Thank Mommy_tabby
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Odessa, responded to this review

Dear Mommy_tabby, Thank you for taking the time to provide feedback on your stay. It is unfortunate to see the issues with your billing prevented you from fully enjoying your time at the hotel. We were glad to see you enjoyed the room and provided high marks for Cleanliness. We take all of the reviews we receive very seriously as...

So. TX Gulf Coast
Reviewed July 27, 2014

This hotel is out of the hustle and bustle on the city but close enough to get where you want to be quickly. Very nice and clean. All members of the staff that I encountered were very friendly and helpful. Beds are very comfy with plenty of pillows and choices on the firmness - slept like a baby. Offers free...

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1Thank Kvilliva612
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Welcome to the NEW Holiday Inn Express Hotel & Suites - Odessa, Texas. Odessa is a vibrant, energetic city in West Texas where the sky, literally, is the only limit. It is a dynamic city that boasts fresh air, awe-inspiring sunsets and the friendliest people you ll ever find. A visit to Odessa can put you in the audience of a Shakespearean play at the Globe Theatre, in the cockpit of a World War II fighter, or in the United States premier museum dedicated to the Presidency. Odessa was the setting for both the national best-selling book and feature film Friday Night Lights. Whether you are traveling for business or pleasure there is plenty to keep you entertained during your time here. Visit other places such as the Music City Mall, Stonehenge at UTPB, and the Sandhill Rodeo. They are located within 5 miles of the hotel. Our business partners such as Conoco Phillips, Chevron, Halliburton, and the Odessa Regional Medical Center are located within a 7 mile radius. Make it a working vacation and bring the family to experience the Stay Real service culture at the best hotel in Odessa, Texas. Don t forget to Stay Smart and Eat Smart with our complimentary hot breakfast and enjoy a robust cup off coffee anytime. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Odessa

Address: 5321 John Ben Shepperd Pkwy, Odessa, TX 79762-8201
Location: United States > Texas > Odessa
Price Range: $102 - $176 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Odessa 2.5*
Number of rooms: 92
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Odessa
Hotel Style:
#7 Business Hotel in Odessa
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Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Odessa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“This hotel is set back from the road. I'm not sure where your room is matters.”
 of 5 bubbles TXNess, Jun 21, 2016 | Read review
“Get the rooms facing East”
 of 5 bubbles carmeno829, May 29, 2015 | Read review
“Be prepared for rates to go up in price a lot during the week because this is a work area priced to working men.”
 of 5 bubbles sherrisheppard, Apr 20, 2015 | Read review
“rooms on ground floor (elevator side) have very handy access to the pariing lot”
 of 5 bubbles Stone000001, Oct 24, 2013 | Read review
“Go to the Barn Door restaurant if you have transportation. They had great prime rib and good country music singers.”
 of 5 bubbles LinBK, Sep 22, 2013 | Read review
5 of 5
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