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BEST WESTERN PLUS New Caney Inn & Suites

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65 Reviews from our TripAdvisor Community

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Showing 64: English reviews
Lubbock, Texas
Level Contributor
37 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This should be rated as the #1 Hotel in New Caney. Overall appearance is excellent- from looking outside to the rooms. Attention to detail on cleanliness as well as exceeding customers expectations. Pet friendly. We were impressed from the minute we entered the hotel from the reception at the desk and it just kept getting better during our stay. Rooms... More 

Helpful?
Thank Jayhawk79424
Billy p, General Manager at BEST WESTERN PLUS New Caney Inn & Suites, responded to this review

Dear Jayhawk79424: Thank you so much for taking the time to write such a great review about us for all future travelers to read. We are so excited you enjoyed your stay with us! We strive to make you feel at home when you are with us and it sounds like you think we succeeded. We hope to see you... More 

Springdale, United States
1 review
5 of 5 stars Reviewed June 13, 2016

They exceeded our expectations with the quality and comfort of the rooms. The gym was small, there wasn't a lot of equipment to work with, however, you can definitely get your cardio done. We wish all places had a later breakfast hour but other than that, we really enjoyed my stay.

Review collected in partnership with Best Western

Helpful?
Thank Ana G
Billy p, General Manager at BEST WESTERN PLUS New Caney Inn & Suites, responded to this review

Dear Ana G: Thank you so much for taking the time to write such a great review about us for all future travelers to read. We are so excited you enjoyed your stay. We strive to make you feel at home when you are with us. See you again soon! More 

Level Contributor
64 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 12, 2016 via mobile

Talk about a place that make you feel welcomed. This place is it. No, this place don't have posh, uber luxurious accommodations or room service but they are friendly and accommodating. We started using them back in 2012 and they still have our votes of the 'Home away from Home' hotel. Check in is fast and check out is faster.... More 

Helpful?
Thank Mike P
Billy p, General Manager at BEST WESTERN PLUS New Caney Inn & Suites, responded to this review

Dear Mike P: Thank you so much for taking the time to leave such a positive review. We are so glad to hear that our prime location offered convenience and flexibility during your stay with us. It’s a delight to know that you thoroughly enjoyed your hotel, breakfast and staff. Please come back and visit us again soon! More 

Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 29, 2016

We were displaced due to flooding and they helped us in every way they could. Great staff and clean rooms. Very happy with our 3 day stay. Karen was fantastic at the front desk. We stayed as a emergency, but would love to go back to just relax.

Review collected in partnership with Best Western

Helpful?
Thank Doyle B
Billy p, General Manager at BEST WESTERN PLUS New Caney Inn & Suites, responded to this review

Dear Doyle B: Thank you for such an incredibly nice review! We were so glad to be able to assist you during a very stressful time! We are appreciative of anyone who takes time to leave a friendly review and love that you want to come "just visit". You and the dogs are still welcome anytime. More 

Rusk, United States
1 review
5 of 5 stars Reviewed April 18, 2016

This hotel seems to be relatively new. It was extremely clean. I would recommend anyone traveling to the New Caney area to use this hotel. The staff was very helpful even at 3:30 AM when several of the parents of our ball team checked in.

Review collected in partnership with Best Western

Helpful?
Thank Ruthann F
Billy p, General Manager at BEST WESTERN PLUS New Caney Inn & Suites, responded to this review

Thank you for such an incredibly nice review! Everyone at the BEST WESTERN New Caney Inn and Suites takes pride in their work and it shows by how pleasant our customers are. We are appreciative of anyone who takes time to leave a friendly review, and hope to see you again soon! More 

Splendora Tx., United States
1 review
2 of 5 stars Reviewed March 15, 2016

The AC was set to no lower than 75 and the room was hot. I went to the front desk twice and had to wait for the clerk to return from a smoking trip outside by the pool. Food was burned at 4:30 am and set the fire alarm off. Guests were in panic. Nobody came to say it was... More 

Review collected in partnership with Best Western

Helpful?
Thank Sandra Y
Billy p, Manager at BEST WESTERN PLUS New Caney Inn & Suites, responded to this review

Dear Sandra Y: Thank you so much for taking the time to share your experience with us. I am so sorry to learn that your stay was not enjoyable. Your comments on the air conditioner, the desk clerk smoking, the fire alarm issue and the fridge have been duly noted. All air conditioners in the room are able to be... More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed March 7, 2016 via mobile

Overall it was a pleasant stay. Breakfast was better first day. Gravy and French toast sticks from hot bar not cooked properly the 2nd day. The room was clean but they failed to stock the facial tissue both days. Had to ask for a box as my wife had a cold. The toilet lid top was also broken. The manager... More 

Helpful?
Thank Desparado58
Billy p, Manager at BEST WESTERN PLUS New Caney Inn & Suites, responded to this review

Dear Desparado58: Thank you for taking the time to review our hotel on TripAdvisor. We value all of our guest’s comments, positive or negative, so that we can continue to make improvements to our hotel. I want to apologize for your less than pleasant breakfast experience. The staff will be made aware of the shortcomings you mentioned above. We continue... More 

Baton Rouge, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 15, 2016

Whenever we visit our niece, the Best Western New Caney Inn and Suites is our top choice. The staff is super friendly. The rooms are clean. The breakfast is always great and the breakfast area is always clean. This hotel is a no brainer if you're traveling on a budget and want a quiet place to stay. No complaints.

Review collected in partnership with Best Western

Helpful?
Thank James A
Billy p, Manager at BEST WESTERN PLUS New Caney Inn & Suites, responded to this review

Dear James A: Thank you so much for taking the time to write such a great review about us for all future travelers to read. We are so excited you enjoyed your stay time and time again. We strive to make you feel at home when you are with us and there is nothing better than blending your family with... More 

kingwood, United States
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed January 3, 2016

Great beds with comfy mattresses, a welcome respite from the guest room futons that we'd been sleeping on in our family stay. Impeccably clean bathroom (I check), a good breakfast to start the day. Our usual reliable best western experience.

Review collected in partnership with Best Western

Helpful?
Thank Terry B
Billy p, General Manager at BEST WESTERN PLUS New Caney Inn & Suites, responded to this review

Dear Terry B: Thank you so much for taking the time to write such a great review about us for all future travelers to read. We are so excited you enjoyed your stay with us. We strive to make you feel at home when you are with us. We hope to see you again soon! More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 1, 2016 via mobile

The Best Western had clean comfortable rooms close to highway. Nice places to eat a short drive away. The staff were friendly and front area was very clean. The breakfast was good with enough choices to start your day.

Helpful?
Thank SlowPokeIn
Billy p, General Manager at BEST WESTERN PLUS New Caney Inn & Suites, responded to this review

Dear SlowPokeIn: Thank you for such an incredibly nice review! Everyone at the BEST WESTERN Inn and Suites - New Caney takes pride in their work and it shows by how pleasant our customers are. We are appreciative of anyone who takes time to leave a friendly review and love that you feel a part of our family now! We... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Sports is a way of life in Texas and our BEST WESTERN PLUS New Caney Inn and Suites is in a location that is convenient for many sporting events and competitions, including a luxury Tour 18 Golf Course nearby. Frequent flyers can rest assured they'll catch their flight because our property is a brief drive from the George Bush Intercontinental Airport. However, that doesn't mean there aren't plenty of nearby opportunities for rest, relaxation and recreation, too. Lake Houston State Park is in the neighborhood and a favorite destination for outdoor lovers. More of a city traveler? That's covered, too. The Humble Civic Center is also near our New Caney hotel where top events happen year round. Whether you prefer a getaway at Lake Houston Wilderness Park or a concert or sporting event for the record books, it's all at your fingertips when staying here. The A. V. " Bull" Sallas Park Sports Complex is minutes away, and there's nothing like taking in a game even if you're here for business. The Walmart(R) Distribution Center attracts employees to the area on a regular basis, and mixing sports with business is always in good taste. If something a little more relaxing strikes your fancy, visit the Oakhurst Country Club for fine dining, social events and recreation. After a meeting at Kingwood Medical Center or taking care of business with Baker Hughes, why not treat yourself? Romantic getaways are made complete with southern hospitality, while business travel with Exxon Mobile(R) is complemented by some of the area's top attractions just a few miles away from our hotel in New Caney, TX. Luxury bedding awaits every guest at the BEST WESTERN PLUS New Caney Inn and Suites. We are happy to accommodate groups and those in town for a special event. Simply ask one of our friendly staff members if there anything we can do to improve your stay with us and we will go above and beyond to deliver. Book a room at BEST WESTERN PLUS New Caney Inn & Suites today and enjoy the best value and a memorable stay in New Caney, TX! ... more   less 

Additional Information about BEST WESTERN PLUS New Caney Inn & Suites

Address: 22033 US Highway 59, New Caney, TX 77357-8257
Location: United States > Texas > New Caney
Price Range: $80 - $124 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS New Caney Inn & Suites 2.5*
Number of rooms: 49
Reservation Options:
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Also Known As:
New Caney Inn And Suites
New Caney Hotel New Caney
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