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Best Western Inn & Suites

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Traveler (10)
Room & Suite (67)
Dining (5)
Ratings and reviews
  • Excellent46%
  • Very good26%
  • Average17%
  • Poor7%
  • Terrible4%
Travelers talk about
“breakfast lady”(5 reviews)
“room was clean”(24 reviews)
“waffles”(20 reviews)
View all reviews
What's included
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
2 Star Hotel
The Best Western Inn & Suites of New Braunfels, TX. Has recently finished an extensive renovation process and now has all the comforts of home. All rooms have micro-fridges, large flat screen TVs, as well as massaging shower heads. As if that wasn't enough, we are now also serving a hot...
Offers from Best Western Inn & Suites
Special Offer: BOOK DIRECT & SAVE
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Location and contact
1493 N I-h 35, New Braunfels, TX 78130-2816
Hotel website
25.8 miles to San Antonio Intl Airport
48 restaurants are within a 1 mile radius
View nearby attractions and restaurants
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Rooms
Aug 5Aug 6
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (415)
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407 results
Traveler rating
175
110
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32
20
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LanguageEnglish
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175
110
70
32
20
Show reviews that mention
All reviewsbreakfast ladyroom was cleanwafflesking suitenice stayfront desk staffwould stay here againconvenient locationoff the highwaystayed one nightsan antonioeasy accessvery nice hotelfree breakfasthill countrywater parkthe river
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1 - 5 of 407 reviews
Reviewed 3 days ago via mobile

We stayed here in July 2014, as well. The hotel looks even better, and "fresher" than it did 4 years ago. The place is clean and comfortable. The staff was friendly and accommodating. I was impressed by the maintenance staff power washing common walkways. It...More

Thank Jonathan B
Hotel's Favorite
Reviewed March 19, 2018 via mobile

Spent 2 nights visiting beautiful greuen and new branfields areas. Hotel was top notch with a suite that was perfect for 4. Beautiful hotel, great breakfast, quit and spacious time as expected by my favorite travel hotel, best western. The young lady at the front...More

Thank BluesTraveler91
Reviewed 1 week ago

Great location very close to the water park. Bed was uncomfortable. Breakfast was great. But an ok stay. Was quiet though. Hotel probably needs to be updated. Location was great and easy to find. Didn't really have to interact with the staff.

Thank Jennifer S
Reviewed 2 weeks ago via mobile

Both mattresses completely worn out. Should have been replaced several years ago. Door lock installed improperly with looses screws, and would not have held if needed. Bathroom sink faucet loose from base and needed repair or replacement. Old hotel which needs real refurbishmentMore

Thank SenorSurfer
Response from Best W, Manager at Best Western Inn & SuitesResponded 1 week ago

Thank You, for leaving your review. It is odd that you said our mattresses are worn out, because our mattresses are not that old as your describe, and we often get compliment from our guests. They often call to find out the brand and where...More

Reviewed 3 weeks ago via mobile

Great time the rooms were very clean need more discounts. The staff was very nice and courteous they have plenty of pillows on the bed the mattress were a little uncomfortable but everything is was great.

Thank keith l
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About
Description
The Best Western Inn & Suites of New Braunfels, TX. Has recently finished an extensive renovation process and now has all the comforts of home. All rooms have micro-fridges, large flat screen TVs, as well as ...More massaging shower heads. As if that wasn't enough, we are now also serving a hot breakfast, with eggs, meats, etc. Come see what all the excitement is about at the NEW Best Western Inn & Suites. Come stay with people who care. Less
Hotel class
Contact Information
Hotel class
Contact Information
Hotel Style
Romantic
,
Business
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Air Conditioning
Business Center with Internet Access
Hot Tub
Meeting Rooms
Microwave
Multilingual Staff
Outdoor pool
Refrigerator in room
Self-Serve Laundry
Wheelchair access
Beachfront
Room Service
Restaurant
Bar/Lounge
Spa
Fitness Center with Gym / Workout Room
Hotel Style
Romantic
,
Business
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Hotel class
Contact Information
Hotel Style
Romantic
,
Business
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Hotel class
Contact Information
Hotel class
Contact Information
Hotel Style
Romantic
,
Business
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveler (10)
Room & Suite (67)
Dining (5)
Pool & Beach (3)
Business Center & Event Rooms (3)
Questions & Answers
Ask a question
Waggsgirl
July 29, 2016|
Answer
Response from DosPlumas |
I believe their policy is 24 hour notice but you might want to call the front desk to verify that....
0
Votes
mlb56003
June 26, 2016|
AnswerShow all 5 answers
Response from Susanna P | Reviewed this property |
The hotel is older style with outside rooms where the room entrance is right where you park your car. Executive queen is inside. We had a standard room which was comfortable and clean with plenty of space. Seems like they... More
0
Votes
Room Tips
"Good location"
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"None , old rooms"
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"They offer a king suite with Jacuzzi tub which is super nice after a long drive."
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"King suite"
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