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BEST WESTERN Inn & Suites

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BEST WESTERN Inn & Suites
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324 Reviews from our TripAdvisor Community

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Showing 317: English reviews
New Cumberland, West Virginia
Reviewed 2 weeks ago

We had room 110. It was very nice and we were very pleased with every aspect. Take exit 189 instead of 190 though, from north. Much easier to reach. It is right off the interstate but was quiet. Breakfast was good and desk clerk was very helpful.

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Helpful?
Thank Kim S
BestWesternNB, Guest Relations Manager at BEST WESTERN Inn & Suites, responded to this review

We are so happy that you enjoyed your recent visit with us. Thank you for taking the time to leave such a heartwarming review and the kind words you had for our staff. Thank you for staying with us at Best Western Inn & Suites in New Braunfels. We hope to see you again in the future. Becky Alizadeh Guest...

Reviewed 2 weeks ago

Stay here! it was clean and for the price it's much better than other hotels in the area. It's convenient, very close to Gruene and other sight seeing locations. We were surprised and would stay here again.

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Helpful?
Thank teresabJ5576JH
BestWesternNB, Guest Relations Manager at BEST WESTERN Inn & Suites, responded to this review

Thank you for your kind words, and thank you for giving us a chance. We pride ourselves on our service and accommodations, so words like yours encourage us to do more. I am happy to hear my staff and I were able to provide you with a great experience during your stay with us here. Thank you for choosing to...

Reviewed 2 weeks ago via mobile

Check in was quick and easy at 12am. The room was clean and bright. Very comfortable bed after a long day of traveling. Our tub was draining very slowly so we took a bath and shower at the same time but we let the front desk know and they took care of it. Breakfast was delicious and all staff were...

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Helpful?
Thank Lydia A
BestWesternNB, Guest Relations Manager at BEST WESTERN Inn & Suites, responded to this review

We are so happy that you enjoyed your recent visit with us. I'm happy to hear the issues you had during your stay was resolved to your satisfaction. Thank you for staying with us. We hope to see you again in the future. Becky Alizadeh Guest Relations Manager nbhospitality@yahoo.com

San Marcos, United States
Reviewed November 1, 2016

Primarily we stay at Best Western or La Quinta. First time at this particular Best Western in New Braunfels,Texas. It met the high standard I am accustomed to at Best Western. Will stay there again in near future.

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Helpful?
Thank Judy B
BestWesternNB, Guest Relations Manager at BEST WESTERN Inn & Suites, responded to this review

Thank you for this great review on our hotel in beautiful New Braunfels, TX. My staff and I strive to bring the best service and accommodations to our guests each and every day. We are here to create an experience for our guests that they will remember forever, and we are pleased we managed to do that for you. We...

Paris, France
Reviewed October 23, 2016

The attendant was very welcoming, the room clean and large and the situation convenient, easy to find. We came back again later in the month as we were attending concerts in the area. We'll come back in our futur travels in Texas.

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Helpful?
Thank Dominique G
BestWesternNB, Guest Relations Manager at BEST WESTERN Inn & Suites, responded to this review

Thank you for taking the time to leave your review. We are always pleased to receive high praise from returning guests. We look forward to seeing you again soon. Becky Alizadeh Guest Relations Manager nbhospitality@yahoo.com

Tyler, Texas, United States
Reviewed October 18, 2016

Had a great stay at this hotel. The staff was very friendly and helpful. I just wish I had gotten their names. The nice lady breakfast attendant was extremely nice and made sure that we had everything we needed. Also the breakfast was good, especially the sausage patties. The room was clean and had comfortable beds. Hotel was easy to...

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Helpful?
Thank Jane P
BestWesternNB, Guest Relations Manager at BEST WESTERN Inn & Suites, responded to this review

Thank you for choosing to stay with us at Best Western Inn and Suites in New Braunfels. Thank you again for taking the time to leave us a wonderfully positive review and for your kind words regarding our breakfast attendant. I'll be sure to pass them along to her. We're pleased your stay with us was so enjoyable and we...

Roswell, New Mexico
Reviewed October 13, 2016

It was ok but had parking outside room . old fashion room . clean and breakfast good but would have stayed at comfort suites instead . It cost only 10 dollars more. Prefer indoor hallways more than door on outside and stairs. Probably won't stay there again I like hotels with indoor hallways and elevators and indoor pools etc.

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Helpful?
Thank NMWildfire
BestWesternNB, Guest Relations Manager at BEST WESTERN Inn & Suites, responded to this review

Thank you for taking the time to leave your review. We are a property that has both rooms that open up from an outside entrance and those that open up inside an interior corridor. Perhaps next time you'll consider staying in one of our executive/suites and you will enjoy your stay more. Thank you for staying with us. Becky Alizadeh...

Tomball, United States
Reviewed September 28, 2016

Room was in excellent condition and the continental breakfast was better than most for the price. Overall it was a pleasant experience. I would recommend The Best western to anyone looking for a good value.

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Helpful?
Thank Richard B
BestWesternNB, Guest Relations Manager at BEST WESTERN Inn & Suites, responded to this review

Thank you for choosing to stay with us at Best Western Inn and Suites in New Braunfels. Thank you again for taking the time to leave us your review We're pleased your stay with us was enjoyable and we hope to see you again in the near future. Becky Alizadeh Guest Relations Manager nbhospitality@yahoo.com

Baytown, Texas
Reviewed September 25, 2016 via mobile

The Western has come a long way. The rooms were very clean. No blankets. ...you had to ask for one. Very good shower pressure. Average breakfast. Cable stations don't lineup with the guide on tv. No elevator for anyone that is handicap. Rooms had fridge and microwave.

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Helpful?
Thank Marijane H
BestWesternNB, Guest Relations Manager at BEST WESTERN Inn & Suites, responded to this review

Thank you leaving your review. To be clear, we DO have handicap accessible rooms downstairs on the first floor. Had you been in need of one, we would have gladly accommodated you by switching your reservation into one. The blankets on our beds come sandwiched in between the sheets that are on the bed. They are easy to overlook at...

Reviewed September 23, 2016

We have stayed in this hotel on previous occasions. The staff is always friendly and helpful. The rooms are always clean. The breakfast is hot and fresh with a good variety. The pool was clean and there were tools provided poolside.

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Helpful?
Thank elroys588
BestWesternNB, Guest Relations Manager at BEST WESTERN Inn & Suites, responded to this review

Thank you for taking the time to leave your review. We are always pleased to have return guests stay with us with such positive things to say. We look forward to seeing you again. Becky Alizadeh Guest Relations Manager NBHospitality@yahoo.com

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Best Western Inn & Suites of New Braunfels, TX. Has recently finished an extensive renovation process and now has all the comforts of home. All rooms have micro-fridges, large flat screen TVs, as well as massaging shower heads. As if that wasn't enough, we are now also serving a hot breakfast, with eggs, meats, etc. Come see what all the excitement is about at the NEW Best Western Inn & Suites. Come stay with people who care. ... more   less 

Additional Information about BEST WESTERN Inn & Suites

Address: 1493 N Interstate 35, New Braunfels, TX 78130-2816
Location: United States > Texas > New Braunfels
Price Range: $71 - $128 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Inn & Suites 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Best Western Hotel New Braunfels
Best Western Inn And Suites
Best Western New Braunfels
New Braunfels Best Western
Hotel Style:
#5 Romantic Hotel in New Braunfels
#10 Business Hotel in New Braunfels
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN Inn & Suites staff and other travelers.
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over a year ago
Houston, Texas
over a year ago
Austin, Texas
over a year ago

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Questions? Get answers from BEST WESTERN Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Pick a room or park near the stairs as there is no elevator.”
 of 5 bubbles BengalTexans, Aug 9, 2016 | Read review
“get a room close to the lobby so you can take breakfast to yuor room if the loby is full of hungry travellers”
 of 5 bubbles kpegues, Aug 7, 2016 | Read review
“They have both inside & outside access rooms.”
 of 5 bubbles carrot9936, Jul 23, 2016 | Read review
“very quiet, suites are roomy, and breakfast has many choices (hot or cold)”
 of 5 bubbles travelerfun01, May 10, 2016 | Read review
“Must request the closest-to-front desk section of rooms.”
 of 5 bubbles DalTx214, Apr 25, 2016 | Read review
5 of 5
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