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BEST WESTERN Inn & Suites

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1493 N I-H 35, New Braunfels, TX 78130
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292 Reviews from our TripAdvisor Community

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Showing 287: English reviews
El Campo, Texas
1 review
4 of 5 stars Reviewed 3 days ago NEW via mobile

The hotel/motel was very clean and located at the end of Gruene Rd at I35 which made it very easy to get in and out of. Convenient for going to Gruene or going to Schlitterbahn. The rooms were very clean, the beds were comfortable, the air conditioning worked great and the shower pressure was wonderful. Lots of hot water! We... More 

Helpful?
Thank Tracy B
Arlington, Texas
Level Contributor
62 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Room was very clean. We spent a week night there and it was packed so be sure to make reservations ahead of time. Breakfast was the typical continental but get there early as the supply was nearly depleted by 8:45.

Helpful?
Thank carrot9936
Spring, United States
1 review
3 of 5 stars Reviewed 1 week ago

The hotel itself in this area was a decent value, though I prefer similar options without rooms that open to the exterior/parking lot. The hot breakfast could and should have been better. We've traveled to New Braunfels a number of times now and while I would stay here again, I would consider competitors next door and in the adjoining parking... More 

Review collected in partnership with Best Western

Helpful?
Thank Jamie F
Houston, United States
1 review
4 of 5 stars Reviewed 1 week ago

Everything was great except the tv/remote did not have a functioning guide to channels. It was showing an analog system and the remote only works in the digital system. Also their price is much higher than normal in the area.

Review collected in partnership with Best Western

Helpful?
Thank John M
Austin, Texas
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

When my friends said we were staying at the Best Western for the weekend, I wasn't too thrilled but knew it would do for a shower and place to sleep. This Best Western exceeded my expectations! The hotel lobby is updated with a modern look, the rooms spacious, and immaculately clean. Definitely would recommend. The continental breakfast is well, standard,... More 

Helpful?
Thank allsmile07
Arlington, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

No gym and issues with our hotel door but for the price, a decent deal, Staff was helpful and nice. Hotel lobby and breakfast was good. The only issue was upon a recent upgrade, there were still some issues with our room but overall experience was good.

Review collected in partnership with Best Western

Helpful?
Thank Heather S
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Best Western staff Becky and Jennifer were amazing. These two ladies were friendly and very helpfu. l have found my lodging for every visit. Breakfast was great. They have many meal options. The sugar free syrup was just what my diet needed. The rooms were very clean and comfable. Kid friendly.

Helpful?
Thank Tenia J
Killeen, Texas
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

This hotel served its purpose, good price, clean and friendly staff. It's certainly no 5 star hotel but, it was good as a overnight stay. Wasn't too busy, and we actually got to park in front of the room so that was a plus. Schlitterbahn is about a 10 minute drive, that was the reason we stayed in this hotel... More 

Helpful?
Thank Rios1979
Dallas, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

Manager not willing to cancel reservation and work with customer. Could have been more accommodating to a customer issue that was beyond our control.Unfortunately put money in the way of good customer service.

Helpful?
1 Thank pswan2n
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Nice, Clean, Large rooms. The bath has a soap, and shampoo dispenser. The AC is so cold that you need to run it in the red. The breakfast is a nice plus, with the fresh fruit, bagels and of course the waffles. I Will come back.

Helpful?
Thank Joe W
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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Best Western Inn & Suites of New Braunfels, TX. Has recently finished an extensive renovation process and now has all the comforts of home. All rooms have micro-fridges, large flat screen TVs, as well as massaging shower heads. As if that wasn't enough, we are now also serving a hot breakfast, with eggs, meats, etc. Come see what all the excitement is about at the NEW Best Western Inn & Suites. Come stay with people who care. ... more   less 

Additional Information about BEST WESTERN Inn & Suites

Address: 1493 N I-H 35, New Braunfels, TX 78130
Location: United States > Texas > New Braunfels
Price Range: $103 - $230 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Inn & Suites 2.5*
Number of rooms: 60
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotwire, Odigeo, Hotels.com, Orbitz, TripOnline SA, getaroom.com, Best Western + Iniative, Travelocity and Priceline so you can book your BEST WESTERN Inn & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Hotel New Braunfels
Best Western Inn And Suites
Best Western New Braunfels
New Braunfels Best Western
Hotel Style:
#5 Romantic Hotel in New Braunfels
#10 Business Hotel in New Braunfels
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