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BEST WESTERN Inn & Suites

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315 Reviews from our TripAdvisor Community

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Showing 309: English reviews
Baytown, Texas
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW via mobile

The Western has come a long way. The rooms were very clean. No blankets. ...you had to ask for one. Very good shower pressure. Average breakfast. Cable stations don't lineup with the guide on tv. No elevator for anyone that is handicap. Rooms had fridge and microwave.

Helpful?
Thank Marijane H
1 review
5 of 5 stars Reviewed 6 days ago NEW

We have stayed in this hotel on previous occasions. The staff is always friendly and helpful. The rooms are always clean. The breakfast is hot and fresh with a good variety. The pool was clean and there were tools provided poolside.

Review collected in partnership with Best Western

Helpful?
Thank elroys588
hebron, ky, United States
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

good pool and pool area, good breakfast, above average room, good staff, exterior doors, quiet atmosphere, location is perfect for surrounding entertainment, close enough to austin for day trip, close enough to san antonio close enough for day trip. Plenty of restaurants within short distance

Review collected in partnership with Best Western

Helpful?
Thank Paul K
United States
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

I made reservations on line. Upon arrival the clerk checks us in and explains what stairs to take. I asked about the elevator, she said we don't have one. I said my daughter is expecting and I am not able to carry luggage up stairs. She said she could relocate us. She checked and the only thing left was the... More 

Review collected in partnership with Best Western

Helpful?
Thank Michael F
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We always choose this Best Western when in town or when we have extra family staying in the area. The staff is always friendly. The hotel is centrally located and well appointed. Breakfast is great. Overall it's a fabulous value. We think you'll like it :D

Review collected in partnership with Best Western

Helpful?
1 Thank Caroline E
Montgomery, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

Room was clean and cool when we got there! We had no complaints except that we paid $135 on Sunday night and when we called to come a day early on Saturday they charge was a whopping $179. Definitely not a 5 star hotel to be charging that price but we did it anyway because we didn't have a choice... More 

Helpful?
Thank mstneel
Houston, Texas
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Very good, clean, safe. Good breakfast and general service is warm and cordial. They are ready to help.The location of the hotel is great right on I 35 with nearby grocery stores and restaurants. I liked it very much.

Review collected in partnership with Best Western

Helpful?
Thank Barua25
San Antonio, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

Overall, I was not satisfied with our stay. There was no trash can in the restroom, and I assumed we needed to flush the toilet paper. Well, when we did, the toilet started to overflow. The carpet got extremely wet, and we had to wear sandals/shoes at any time we walked around the restroom/sink area. I indicated to the front... More 

Review collected in partnership with Best Western

Helpful?
Thank Antonia A
1 review
3 of 5 stars Reviewed 3 weeks ago

our room was not cleaned Breakfast is OK but cold and pastries not fresh Coffee is very good Nice to have make your own waffles option The swimming pool is very nice and clean Room decor is very nice . Beds are comfortable

Review collected in partnership with Best Western

Helpful?
Thank Ninza S
Edmonton
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 22, 2016

Drove in from San Antonio, great location to visit the Schlitterbahn Water Park where we spent the full day there. Next day, on the advise of Anne at the hotel, we were able to find a tour company to provide us with tubes to do down the Comal River, 4 channels for rapids. Took 2 hour for the river and... More 

Review collected in partnership with Best Western

Helpful?
Thank Ron S
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Best Western Inn & Suites of New Braunfels, TX. Has recently finished an extensive renovation process and now has all the comforts of home. All rooms have micro-fridges, large flat screen TVs, as well as massaging shower heads. As if that wasn't enough, we are now also serving a hot breakfast, with eggs, meats, etc. Come see what all the excitement is about at the NEW Best Western Inn & Suites. Come stay with people who care. ... more   less 

Additional Information about BEST WESTERN Inn & Suites

Address: 1493 N Interstate 35, New Braunfels, TX 78130-2816
Location: United States > Texas > New Braunfels
Price Range: $76 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Inn & Suites 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Best Western Hotel New Braunfels
Best Western Inn And Suites
Best Western New Braunfels
New Braunfels Best Western
Hotel Style:
#3 Best Value Hotel in New Braunfels
#5 Romantic Hotel in New Braunfels
#10 Business Hotel in New Braunfels
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