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La Quinta Inn & Suites by Wyndham New Braunfels

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Guests1 room, 2 adults, 0 children
Traveler (38)
Room & Suite (45)
Videos (1)

About

#13 of 35 hotels in New Braunfels
Location
Cleanliness
Service
Value
This 3 star hotel is only 2 miles from Schliterbaun Waterpark, 3 miles from Historic Gruene, Tx and 10 miles from the Outlet Malls. We have and outdoor pool and Hot Tub, expanded Continental Breakfast, high speed wireless internet, free parking and close to several good restaurants with Chili's in our adjacent lot. All rooms, have coffee maker, micro, refrigerator and high standards of cleaning as verified by La Quinta Inc. Fitness center and elevator.
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Property amenities
Pool
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Breakfast included
Business Center with Internet Access
Dry Cleaning
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
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Room features
Air conditioning
Microwave
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Mid-range
Hotel links
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422Reviews
1Q+A
34Room tips
Traveler rating
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Popular mentions
Rooms were not cleaned very well & were not very cool. I was given the wrong room on arrival and was going to just deal with it, until we found dog food pebbles and a chew stick when we went to pull out the couch, there also weren’t any linens for the pull out couch, changed rooms and the next room had a dirty stained pillow case. I don’t recommend and will not be going back.
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Review collected in partnership with this hotel
Response from VickP43, General Manager at La Quinta Inn & Suites by Wyndham New Braunfels
Responded 1 week ago
Hello! We are sorry to hear that you had a bad stay at our hotel. These things will get corrected with our staff immediately. We would like to invite me back to show you a better stay. If you are interested please let me know.
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Well planned facility for those traveling with pets. Pet rooms on ground floor near pet walking area. Only down side is outside door difficult to latch and often found open there by decreasing security of occupants.
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Review collected in partnership with this hotel
This is a very basic hotel with average service. The desk attendant was nice and efficient but the breakfast seemed unattended. We had to raise concerns to get fresh eggs and bacon with an hour still left for serving. The building was freshly painted but still somewhat gloomy. Also, it is hard to get into the parking lot when coming from the most common direction.
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Review collected in partnership with this hotel
Response from Frank O, General Manager at La Quinta Inn & Suites by Wyndham New Braunfels
Responded 4 weeks ago
Thank you taking the time to tell us about your experience. I look forward to showing you that we’re working hard to make sure each visit meets your expectations and our high standards. We look forward to seeing you again.
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This has to be the worse stay at a hotel EVER! The window was leaking water from a storm and the front desk did not care about it! Our toilet ran non stop all weekend, still the front desk did nothing and they said maintenance was going to come by, we never saw where they came by. There was also no second blanket in the room, when I asked for one they said they would have to charge me for an extra one. Also when we got into the room there was only one towel in the whole room, we had to go down and ask for more. It was very loud in the hotel, I won’t be staying there ever again. The water pressure was bad too! The breakfast was almost a joke, the eggs were cold and runny and so was the sausage patties. When I went to check out I had to find the front desk person cause they were no where to be find. When I went to check out they tried to charge me double for the stay saying I had. It paid when I paid as soon as I checked in. I think I rather sleep in my truck then stay here. I have stayed at plenty of hotels due to work and travel, but nothing has ever been this bad.
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All walls and trim are banged up with mismatched touch-up or missing paint completely. Zero attention to detail on cleaning and maintenance. Side entry lock doesn't work.. Very unsafe. Dog area is a joke with overflowing trashcan, rugged bag dislen8and trash everywhere. Breakfast had cold discolored sausage and a plastic bowl of eggs floating in an orange liquid for at least an hour at room temperature. Disgusting and unsafe.
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Review collected in partnership with this hotel
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PRICE RANGE
$84 - $198 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
la quinta inn & suites new braunfels hotel new braunfelsla quinta inn and suites new braunfelsla quinta new braunfelsnew braunfels la quinta
LOCATION
United StatesTexasNew Braunfels
NUMBER OF ROOMS
77
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