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La Quinta Inn & Suites New Braunfels

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La Quinta Inn & Suites New Braunfels
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249 Reviews from our TripAdvisor Community

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Showing 248: English reviews
Kemp, Texas
1 review
4 of 5 stars Reviewed 1 week ago

excellent location, very close to all attractions, stayed with my grandkids on a college tour and tubing on the side. Loved the beds and staff was Very helpful. Pool was closed but that may have been due to the weather.

Review collected in partnership with La Quinta

Helpful?
Thank Paul F
Terrell, Texas
Level Contributor
180 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

It almost led to us leaving. I understand things breaking, but: 1. A/C not working well. Over 80 degrees in room. Directed to turning off and on did NOT help. 2. Elevator stopped working. Yes, I'm serious. Long ways to end of hall to stairs. 3. We both pinched our leg on cracked toilet seat. Ouch. Damned thing hurt. Good:... More 

Helpful?
1 Thank greggtex
AJ A, General Manager at La Quinta Inn & Suites New Braunfels, responded to this review

Thank you for the review greggtex! I apologize that you had some issues with your stay. I am glad that our front desk person was able to make sure you left satisfied the next morning. We did look into your A/C situation, and it looks like the unit was set to fan, instead of cool. This was an electrical error,... More 

Travelers are raving about these New Braunfels hotels

Waxahachie
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

This place is under construction!!! The floors are dirty from the workers even in the elevator. Breakfast was SLOW to come out and SLOW to be replenished. Especially when the cleaning ladies were getting their breakfast, too. We got an Express Deal on Priceline, but it still wasn't a good enough deal for this awful experience. We love LQ and... More 

Helpful?
1 Thank christi8176
AJ A, General Manager at La Quinta Inn & Suites New Braunfels, responded to this review

Thank you for the review christi8176! I apologize that your stay was not as pleasant as expected. Please know that the hotel is not "under construction," we are just updating our tile in the kitchen and public bathroom. The staff and I are fully aware of the dust in the public areas and are working around the clock to keep... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

It's a La Quinta so it's not going to be luxurious. Stayed here several times without any issues. Breaker kept tripping for equipment on the breakfast buffet like the microwave and juice machine dispenser. Hotel is under construction. I think the entire first floor was under renovation. We stayed in 3rd floor and rooms across the hall were also under... More 

Helpful?
1 Thank chris v
AJ A, General Manager at La Quinta Inn & Suites New Braunfels, responded to this review

Thank you for the review Chris V! I am glad you enjoyed your stay with us. We are fully aware of the electrical issue in the breakfast area and already have a technician scheduled to come out this week to repair. We apologize for the inconvenience it caused. We are attempting to offer more amenities for breakfast and did not... More 

Fort Worth, Texas
Level Contributor
66 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed 4 weeks ago

It's OK. The entire first floor is in the middle of construction! The hot breakfast was excellent. Staff were very friendly. We slept good. Bathroom was spacious and the room as well. The security locked however was broken and the shower drips.

Helpful?
1 Thank csoriaso
AJ A, General Manager at La Quinta Inn & Suites New Braunfels, responded to this review

Thanks for the review csoriaso! I am glad that you enjoyed your stay with us! We have already repaired the issues in your room and thank you for bringing it to our attention. We are very excited for our remodel to finish up and know that you will be impressed with the finished product!' Thanks again and see you next... More 

Granbury, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 20, 2016

The staff was extremely kind and courteous. Our rooms were very clean and comfortable. They helped accommodate us with our early arrival. Will definitely stay here again and again!! I highly recommend La Quinta Inn & Suites New Braunfels

Review collected in partnership with La Quinta

Helpful?
1 Thank kowebas
AJ A, General Manager at La Quinta Inn & Suites New Braunfels, responded to this review

Thank you for the review kowebas! I am glad your stay was excellent! I will definitely pass on your praise to our staff. We have been re-training our staff in better ways to provide outstanding service to our guests and I am very happy that it is showing. Courteous staff and a clean/comfortable hotel are our top priorities! We look... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 16, 2016

Dogs barking in the hallway most of the night, security latch torn off front door, dead bolt lock torn off bathroom door, no bulb in bedside lamp. I did call the front desk about the dogs barking and was told " This is a pet friendly hotel," you will just have to live with it.

Review collected in partnership with La Quinta

Helpful?
1 Thank jamestW8268AP
AJ A, General Manager at La Quinta Inn & Suites New Braunfels, responded to this review

Thanks for the review James Trevathan! I apologize that your stay did not meet your expectations. We have already gone through your room and made sure that all the issues you noted have been taken care of. I did speak to the front desk representative regarding your call. Please know that the 'you will just have to live with it'... More 

Collinsville, Mississippi
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 15, 2016

I love this hotel so much that we have been coming here for our summer vacation for over 10 years. If there is a problem the manager on duty will fix it. The pool is always clean, you got a 50/50 chance that the hot tub is working. Breakfast area is very clean. They are doing renovation now but they... More 

Review collected in partnership with La Quinta

Helpful?
1 Thank Mikebrantley
AJ A, General Manager at La Quinta Inn & Suites New Braunfels, responded to this review

Thanks for the review Mikebrantley! I am glad you enjoyed your stay. We are trying our best to keep everything up to par on cleanliness and we are looking forward to everything being done this month. We will see you next time and the gym will blow you away when you see it! AJ A General Manager lq0254gm@laquinta.com More 

Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed July 13, 2016 via mobile

Although the room was fine, and the staff were friendly, the breakfast equipment was not working properly. Both the microwave and the toaster power repeatedly went out. Also, although the whirlpool was open, the jets were not working properly and the temperature was lukewarm.

Helpful?
1 Thank choatex
AJ A, General Manager at La Quinta Inn & Suites New Braunfels, responded to this review

Thank you for the review choatex! It was reported to me regarding the power during the breakfast on Monday morning. I did look into it personally and it was fixed that afternoon. I apologize for the inconvenience. I also looked into the whirlpool jet/heat issue you had. After inspection, everything seemed to be working properly and heating per city code.... More 

Oklahoma City, Oklahoma
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 11, 2016

the air did not work in my room and i had a loud neighbor. did not sleep well was not to happy room was nice just wish i could have enjoyed it better. maybe when we pass thru again it will be better. but what can i say Texas has my heart.

Helpful?
1 Thank lovelyboans
AJ A, General Manager at La Quinta Inn & Suites New Braunfels, responded to this review

Thank you for the review lovelyboans! I do apologize that the A/C unit did not seem to work as expected and that your neighbor was loud. Please do not hesitate to notify us at the front of any situations that may occur during your stay. Our staffed is trained to identify the cause and offer a solution immediately, especially to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
This 3 star hotel is only 2 miles from Schliterbaun Waterpark, 3 miles from Historic Gruene, Tx and 10 miles from the Outlet Malls. We have and outdoor pool and Hot Tub, expanded Continental Breakfast, high speed wireless internet, free parking and close to several good restaurants with Chili's in our adjacent lot. All rooms, have coffee maker, micro, refrigerator and high standards of cleaning as verified by La Quinta Inc. Fitness center and elevator. ... more   less 

Additional Information about La Quinta Inn & Suites New Braunfels

Address: 365 Hwy 46 South, New Braunfels, TX 78130
Location: United States > Texas > New Braunfels
Price Range: $106 - $230 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites New Braunfels 2.5*
Number of rooms: 74
Reservation Options:
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Also Known As:
La Quinta Inn & Suites New Braunfels Hotel New Braunfels
La Quinta Inn And Suites New Braunfels
La Quinta New Braunfels
New Braunfels La Quinta
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