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Hilton Garden Inn New Braunfels

579 reviews
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Traveler (24)
Room & Suite (27)
Dining (5)
Overview
  • Excellent54%
  • Very good25%
  • Average12%
  • Poor6%
  • Terrible3%
Travelers talk about
“front desk”(61 reviews)
“great hotel”(33 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Room Service
3.0 Star Hotel
All hotel details
Offers from Hilton Garden Inn New Braunfels
Special Offer: Double Points, Every Stay
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Rooms
Mar 5Mar 6
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (579)Write a Review
There are newer reviews for Hilton Garden Inn New Braunfels
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All reviewsfront deskmade to order breakfastgreat hotelclean hotelbusiness centerupon checklobby areagreat staywould stay here againsan antonioeasy accessbusiness tripcomplimentary breakfastnice poolconvenient locationbeds were comfortablegruene hall
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91 - 95 of 571 reviews
Reviewed April 21, 2017 via mobile

Stayed here instead of in San Antonio. It was the perfect location for easy access to next destination. Staff was very friendly and helpful and provided local info on things to do and go. Got to visit Gruene dance hall and enjoy an evening of...More

1  Thank txsis
Reviewed April 12, 2017

Great breakfast Accommodation was good Safety and security at this location is an issue for vehicles in their parking lot. No surveillance system in place, so very frustrating . State and local authorities were notified with no help .

Review collected in partnership with Hilton Garden Inn
Thank James L
Reviewed April 10, 2017

I been staying at this location for years at least 4 times a year. A perfect 10 every time. πŸ‘πŸΌπŸ‘πŸΌ I recommended this location for anyone looking for a quick getaway.. The staff are alway amazing. I don't survey much, but this is worth telling...More

Review collected in partnership with Hilton Garden Inn
Thank marcusmY8768DC
Reviewed April 6, 2017 via mobile

They don't clean your room. They don't change the sheets when requested. The 100% satisfaction guarantee is difficult to get them to honor. I am a Diamond for Life, so I don't want to have to deal with some desk clerk that says he can...More

Thank Dennis J
A TripAdvisor Member
11
Reviewed April 5, 2017 via mobile

Good hotel which is in New Braunfels which is next to Gruene, TX ....a wonderful tourist spot to visit. Gruene has the Gristmill River Restaurant & Bar which is a fascinating restaurant. Next to it is the historic Gruene Hall- Texas' oldest dance hall where...More

1  Thank A TripAdvisor Member
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Fitness Center with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Room Service
Hotel Amenities
Free Parking
Business Center with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Room Service
Multilingual Staff
Things to do
Fitness Center with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
$93 - $191 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in New Braunfels
#5 Family Hotel in New Braunfels
#6 Business Hotel in New Braunfels
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$93 - $191 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in New Braunfels
#5 Family Hotel in New Braunfels
#6 Business Hotel in New Braunfels
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (24)
Room & Suite (27)
Dining (5)
Pool & Beach (5)
Business Center & Event Rooms (2)
Questions & Answers
Ask a question
shannonbeehner
August 12, 2016|
AnswerShow all 8 answers
Response from Ruben W | Reviewed this property |
I don't think there is a shuttle service. The hotel is very accessible by cab though.
0
Votes
alliejpd
June 28, 2016|
AnswerShow all 4 answers
Response from Lmendeznp | Reviewed this property |
I'd try to get a shuttle. Taxi might be expensive.
0
Votes
natalief955
May 12, 2016|
AnswerShow all 3 answers
Response from LynneinSC | Reviewed this property |
You can get breakfast for free with Diamond status on Hilton Honors. Otherwise you have to pay. It was a delicious breakfast!
0
Votes
Room Tips
"It is far enough off the interstate that noise is not an issue."
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"Even numbered rooms are quieter, as the road is farther away from the front of the hotel."
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"Higher room with west facing windows, otherwise you will be looking at the freeway"
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"avoid first floor - loud lobby with tile flooring. can hear elevator well."
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