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Hilton Garden Inn New Braunfels Hotel

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Hilton Garden Inn New Braunfels Hotel
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411 Reviews from our TripAdvisor Community

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Showing 406: English reviews
Houston, Texas
1 review
4 of 5 stars Reviewed yesterday NEW

Nice hotel but bed was way too hard and breakfast wasn't included!! Even after I adjusted bed to softest setting it was extremely hard. Staff was nice. Great location... Close to all venues, restaurants, etc.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank HetLew
dallas, United States
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed yesterday NEW

Do not bring valuables to this hotel. Our door had trouble latching locked when it closed. Knowing thing we alwaysmade sure it was latched when we left the room. When we came back the door was open & drawers in the room were open. And the only resolve they had for us was to change rooms? Clearly a staff member... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Joe C
1 review
2 of 5 stars Reviewed 1 week ago

Terrible beds and pillows, overall the hotel looks old. Staff is friendly but I don't think is enough especial during the breakfast. The furniture at the lobby and the carpet around the entire hotel looks dirty.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank juanpablom372
New Braunfels, Texas
2 reviews
4 of 5 stars Reviewed 1 week ago

Close to highway but once inside you would never know it. The. Breakfast has 2 options cold and hot. Connecting rooms. Very comfortable beds. They are about 10 minutes from Sclitterbahn water park. Check out was very quick

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Adrian S
League City, Texas
2 reviews
5 of 5 stars Reviewed 1 week ago

This is as good as any 4 diamond hotel. We have stayed in hotels all over the US and we were treated very well from beginning to end. I am in the hotel industry and this hotel is as good as any 4 diamond property there is.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank leong1961
New Braunfels, Texas
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We went for an impromptu family weekend and the interior décor was really nice and the staff at the counter was really friendly! Travelling with my two daughters, I like when they are treated special and when they offered up the chocolate chip cookies they were sold. Pool time was great and the place to everything.

Helpful?
Thank Michelle R
San Antonio, Texas
Level Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Property was nice, safe, quite, clean and had good atmosphere. Staff was very friendly and price was reasonable. However, got very little sleep because of the comfort of the bed. Mattress was vey hard. This was disappointing since we had a 10 hour drive the next morning. We were unaware it was adjustable until after reading other reviews. Did not... More 

Helpful?
Thank Don A
A TripAdvisor Member
4 of 5 stars Reviewed 2 weeks ago via mobile

Hotel is very clean , staff is polite, very close to Schlitterbahn and restaurants. the beds are hard but we found out during check out that you can control the comfort of the bed with an App you download. I just wish the front desk staff would have mentioned it during check in.

Helpful?
Thank A TripAdvisor Member
Dallas, Texas
1 review
1 of 5 stars Reviewed 2 weeks ago

Dos not like that wifi wasn't available and nobody offered me any explanation of the room or what I had with my ro. Nobody said anything about what I got with my room or anything. When I asked for stuff they did not accommodate.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank O8810GCjoset
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago via mobile

1. I wasn't greeted as an honor rewards member, nor offered my complimentary waters etc. 2. The first room I was given smelled like smoke. As I walking back to the front desk to request a different room another couple was entering their room and commented it smelled like smoke as well. 3. The second room I was offered had... More 

Helpful?
Thank Susan A
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
At American Road Trip Bar & Grill, you can take a trip across the country without ever leaving your seat! We are well known for our burgers, steak specials, pastas, pulled pork, stuffed baked potato and our great happy hour! Hankering for a spicy Cajun Louisiana burger, or maybe just a classic American burger from Connecticut? You're in luck, we have both, plus 9 more! Our extensive menu includes iconic dishes like Chicken and Waffles and Yankee Pot Roast. Our full bar, happy hour, and weekly specials have got you covered. And if you're staying in, we offer a full to-go menu and catering to bring the American landscape to your table. ... more   less 

Additional Information about Hilton Garden Inn New Braunfels Hotel

Address: 1501 N Interstate 35, New Braunfels, TX 78130-2818
Location: United States > Texas > New Braunfels
Price Range: $104 - $244 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn New Braunfels Hotel 3*
Number of rooms: 103
Reservation Options:
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Hotel Style:
#3 Romantic Hotel in New Braunfels
#5 Family Hotel in New Braunfels
#6 Business Hotel in New Braunfels
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