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Hilton Garden Inn New Braunfels

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Hilton Garden Inn New Braunfels
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429 Reviews from our TripAdvisor Community

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Showing 423: English reviews
TEXAS
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

Beds are stiff as heck and couldn't get any decent sleep because my body was aching all over from the bed! Our commode stopped up and staff didn't have access to help plunge so I very clean and nice hotel.. however, had to wait 3 hrs before someone else arrived and it was 1 am before it was plunged and... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank FaulknerFam
Yukon, United States
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Overall this Hotel is superior to the majority of other options. Well maintained and clean. The amenities are up to par and accommodating. It would be a pleasurable extended stay if necessary. Fairly quiet and laid back.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Michael C
Lockhart, Texas
1 review
5 of 5 stars Reviewed 6 days ago NEW

Loved this hotel. My daughter also liked the room. I would like to come back in the future for a few nights. The restaurant had some excellent shrimp cocktails. My parents liked the location of the hotel and enjoyed their room too.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 130shellym
Dallas, Texas
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

We have stayed in several Hilton Garden Inns and have never been disappointed. We had a very nice clean, upscale room with a comfortable, adjustable mattress. Access to and from I-35 was convenient and the downtown area and other attractions were also nearby. The hotel was in a relatively safe location with all amenities at a reasonable price.

Helpful?
Thank rwb513
1 review
2 of 5 stars Reviewed 1 week ago

Staff was unwilling to compensate the price of the room due to the ac not working at all during our 2nd night stay. We were willing to accept other forms or just about anything that would help compensate us due to NO ac in our room when temps outside were hitting in the high 90's.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Lance H
HiltonNB, Owner at Hilton Garden Inn New Braunfels, responded to this review

Thank you for taking the time to review our hotel. While this is not the type of review I enjoy reading, it does provide me with insight as to problems that need to be addressed. Allow me to apologize first for the AC not functioning, and secondly for the staff not addressing the issue properly. Please contact the hotels General... More 

Dallas, Texas, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Location; value; cleanliness; great Staff and Hotel!! I have tried several Hotels in the area and much prefer the Hilton Garden Inn over all of their competitors in New Braunfels!! The Bar is great and breakfast is reasonable and very good!!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Ray H
Level Contributor
3 reviews
2 of 5 stars Reviewed 1 week ago

While staying there our AC went out. We had to block our door open to get cool air in our room. Went down to the front desk other people where complaining that their truck got broken-into during the night. I will not stay here again they did not provide any customer service to clients!!!!

Helpful?
Thank Laura H
Houston, Texas
1 review
5 of 5 stars Reviewed 1 week ago

Rented a suite since my wife accompanied me on a business trip. Keurig coffeemaker was a plus; we brought our favorites. Location provided easy access to New Braunfels activities and also the San Marcos outlet malls.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank henryg15
Houston, Texas
1 review
4 of 5 stars Reviewed 2 weeks ago

Beds were a little hard but location great for why we where there. Pool was nice for kids and layout of room was good for family of 5. Just minutes from river tubing. Did not eat at hotel but would have been better if a complimentary continental breakfast was included.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank nicolehU3518ES
McAllen, United States
1 review
1 of 5 stars Reviewed 2 weeks ago

I didn't have access to a luggage cart the two days I stayed at this hotel. The front desk staff needs help in their communication skills with guest. The hotel location in New Braunfels is excellent. I stayed at this hotel when it was booked with a soccer team and a wedding event were in town. Wrong choice.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Silvia R
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
Located in the heart of Texas between Austin and San Antonio, the Hilton Garden Inn New Braunfels is convenient to Texas State University in San Marcos, local water sports and shopping. Experience the German heritage of New Braunfels, Texas, and discover the beauty and natural attractions of the Texas Hill Country. Enjoy amenities designed to make you feel at home such as our cooked-to-order breakfast, room service and 24-hour Business Center. If you're in town for business, host an event for up to 100 people in our flexible meeting space. Swim in our hotel pool, or burn some calories in our 24-hour fitness center. Exercise in the privacy of your own room with a Stay Fit Kit(R), available from the front desk Pick up a snack at the Pavilion Pantry(R) and relax with a good TV program in a warm and inviting room complete with a comfortable bed, microwave and refrigerator. Connect with family or coworkers at your work desk, utilizing your ergonomic Mirra(R) chair by Herman Miller and complimentary WiFi. Whether you're here with family or on business, you'll find the extras you need and want at our New Braunfels hotel. ... more   less 

Additional Information about Hilton Garden Inn New Braunfels

Address: 1501 Interstate 35 North, New Braunfels, TX 78130
Location: United States > Texas > New Braunfels
Price Range: $107 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn New Braunfels 3*
Number of rooms: 103
Reservation Options:
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Hotel Style:
#3 Romantic Hotel in New Braunfels
#5 Family Hotel in New Braunfels
#6 Business Hotel in New Braunfels
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