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Microtel Inn & Suites by Wyndham New Braunfels

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2.0 of 5
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1175 North Business IH 35, New Braunfels, TX 78130
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1 room 1 adult
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Microtel Inn & Suites by Wyndham New Braunfels
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387 Reviews from our TripAdvisor Community

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New Braunfels, Texas
1 review
3 of 5 stars Reviewed 2 weeks ago

The manager in the morning changed the price twice on us and then tried to charge us a $35 late checkout charge after we had it numerous times for no charge.

Review collected in partnership with Microtel Inn & Suites by Wyndham

Helpful?
Thank 519biancal
MasterkeyHotels, Marketing Agency at Microtel Inn & Suites by Wyndham New Braunfels, responded to this review

Dear Valued Guest, Thank you for taking the time to post comments from your recent stay at our hotel. We are sorry we were unable to exceed your expectations. Unfortunately, policies do change from time to time, and that may have been the case in this situation. We apologize for any inconvenience you experienced because of this, and we hope... More 

Kansas City, MO
1 review
5 of 5 stars Reviewed 4 weeks ago

This was my second time staying at this hotel. The first time was in October. And I was very impressed with my first stay, the breakfast are great. The rooms are clean and it is quiet at night and the daytime too. I would stay there again if I have to go back to San Antonio and stay for any... More 

Review collected in partnership with Microtel Inn & Suites by Wyndham

Helpful?
Thank 513jerryg
MasterkeyHotels, Marketing Agency at Microtel Inn & Suites by Wyndham New Braunfels, responded to this review

Dear Valued Guest, Thank you for taking the time to review your recent stay at our hotel. We are very pleased to hear that you had a nice visit, and enjoyed your room. We appreciate your patronage, and we hope to see you again soon! Regards, The Management Team Microtel Inn and Suites New Braunfels More 

Mesa, Arizona
1 review
3 of 5 stars Reviewed 5 weeks ago

This was an OK hotel. I like how clean it was and the location was good. We requested a room away from the road and the gave us a road side room. The road noise can get loud. The walls are very thin ... We could almost here the conversation through the wall next door. The breakfast was good but... More 

Review collected in partnership with Microtel Inn & Suites by Wyndham

Helpful?
Thank thomasfx10
MasterkeyHotels, Marketing Agency at Microtel Inn & Suites by Wyndham New Braunfels, responded to this review

Dear Valued Guest, Thank you for providing us with feedback from your recent stay. It's great to hear that our staff was accommodating and polite, however I do regret that you experienced several shortcomings during your stay. I have communicated these issues with the appropriate department heads to ensure they are remedied quickly. Thank you again for your feedback, and... More 

Kingwood
2 reviews
3 of 5 stars Reviewed December 29, 2015

Queen bed that is. The single queen room makes efficient use of space and is one of the smallest hotel rooms I"ve stayed in. The room is barely big enough for the queen bed and not much else. There is a desk and a wardrobe for clothes and enough space on the side of the bed to get in and... More 

Review collected in partnership with Microtel Inn & Suites by Wyndham

Helpful?
Thank David P
MasterkeyHotels, Marketing Agency at Microtel Inn & Suites by Wyndham New Braunfels, responded to this review

Dear Valued Guest, Thank you for providing us with feedback from your recent stay. I am glad to hear that your stay was comfortable, but I apologize for the shortcomings you experienced. I have shared your comments with the proper department heads to ensure these situations are remedied. Thank you again for your time, and I hope we will be... More 

New Braunfels, Texas
1 review
5 of 5 stars Reviewed December 22, 2015

Once again our stay at Microtel was excellent, friendly, helpful desk personnel, nice comfortable room.

Review collected in partnership with Microtel Inn & Suites by Wyndham

Helpful?
Thank 962cruzg
MasterkeyHotels, Marketing Agency at Microtel Inn & Suites by Wyndham New Braunfels, responded to this review

Dear Valued Guest, Thank you! We always love hearing from our frequent guests and we're so glad that this stay was as enjoyable as the rest. We thank you for your continued patronage, and we look forward to all of your future stays! Regards, The Management Team Microtel Inn and Suites New Braunfels More 

Rosenberg, Texas
1 review
3 of 5 stars Reviewed December 22, 2015

First off, this was an adequate hotel. I didn't feel unsafe when I stayed here, I wasn't too worried about my car being out of sight from my hotel room, and things seemed more or less clean. All of the staff I dealt with were very nice and personable, and I didn't have any issues during my stay. However: I... More 

Review collected in partnership with Microtel Inn & Suites by Wyndham

Helpful?
Thank jessicawK3449YP
MasterkeyHotels, Marketing Agency at Microtel Inn & Suites by Wyndham New Braunfels, responded to this review

Dear Valued Guest, Thank you for this review. We appreciate the review you've shared regarding your recent stay. We want each and every guest to have a satisfying stay, and your comments let us know that we are achieving our goal. Thank you for choosing Microtel Inn and Suites, and we look forward to your future visits! Regards, The Management... More 

Houston, Texas
1 review
5 of 5 stars Reviewed December 21, 2015

I stayed here to visit family in the area. The bed was comfortable; I can't speak to pillows although they seemed fine (I bring my own pillow). There were 3 sets of towels, wash cloths, hand towels. Plenty for one or two people. The TV was nice flat screen, but I could not understand the channel guide, seems like limited... More 

Review collected in partnership with this hotel

Helpful?
Thank debratx2015
MasterkeyHotels, Marketing Agency at Microtel Inn & Suites by Wyndham New Braunfels, responded to this review

Dear Debra, Thank you for this detailed review of your recent stay at the Microtel Inn and Suites! We're so glad that you had a great stay at our hotel. We are very appreciative of the pleasant comments you shared regarding our rooms, staff, and amenities, and we certainly hope that you will visit us again the next time you're... More 

Mex City
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 14, 2015

A great find for thanksgiving since we couldn't find a good place in San Marcos. Cozy, great service, especially from the girl in the morning while at breakfast (included!). Excellent option for a night over or for a place to rest nearby the outlets.

Helpful?
Thank Oscar S
MasterkeyHotels, Marketing Agency at Microtel Inn & Suites by Wyndham New Braunfels, responded to this review

Dear Oscar, Thank you for the wonderful review. We appreciate the kind words you've shared here about our service, excellent staff, and convenient location. We're so glad that you enjoyed your stay with us over Thanksgiving, and we hope that you will visit us again the next time you're in the area! Regards, The Management Team Microtel Inn and Suites... More 

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