We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviewsfront deskthe texas shaped waffleroom was cleangood sizewafflesmicrowave and mini fridgeking suiteboiled eggswould stay here againwould recommend this hotel to anyonecheck in was easyhot breakfastbusiness centerthe breakfast areahot tubstayed one nightcoffee maker
I witnessed a man open the pancake spout and get batter everywhere. His son then put syrup in the pancake machine. Total mess that involved "detailing" the pancake maker. Marie in the breakfast area handled it so professionally and cordially. I applaud her - I...More
Great location, comfortable room & beds, bath & shower good. My only complaint was the bedskirt had spots on it - it really needed to be cleaned. Breakfast was closed when we got there, but the kitchen "host" was super kind and invited us to...More
The hotel staff was friendly. The room was clean. The breakfast is what you expect. Overall few complaints about our stay. The door to the stairs needed a little work and the side door did not work every time.
I booked a reservation thru trip advisor for a room here, but won't be staying here. Seems that when I "hit" Trip Advisor for the reservation it sent me to another site (Agoda) and somehow the date was altered. I did not catch this discrepancy...More
Response from Mary W, General Manager at Sleep Inn & SuitesResponded April 3, 2018
I am sorry you had a bad experience with the booking agent, however, this is not due to anything Sleep Inn and Suites has or had done. When you spoke with our Front Desk Agent, she was more than happy to move your dates, but...More
I can not in any way, shape or form understand how this hotel is the #1 rated hotel in New Braunfels. We chose this hotel based on the reviews here and this time it was way off. When I look back, I see I stayed...More