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Sleep Inn & Suites

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1477 North I-35, New Braunfels, TX 78130
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Traveler (49)
Room & Suite (43)
Dining (9)
Travel safe during COVID-19
A note from Sleep Inn & Suites
Updated 06/02/20

About

#4 of 35 hotels in New Braunfels
Location
Cleanliness
Service
Value
Travelers' Choice
Welcome to the Gold Award Winning Sleep Inn & Suites of New Braunfels, TX. Located on IH-35, our hotel is located just minutes from Schlitterbahn Water Park, Gruene Hall, and shopping at the Prime, Tanger, and Premium Outlet Malls in nearby San Marcos. You will also find our hotel conveniently located near the Comal and Guadalupe Rivers, Natural Bridge Caverns and Wildlife Ranch, and Canyon Lake. Experience top San Antonio attractions such as the Alamo, the Riverwalk, Sea World, and Six Flags Fiesta Texas within a short drive from our hotel. Our 100% smoke-free property features family friendly amenities like an outdoor swimming pool and hot tub, complimentary Morning Medley® HOT breakfast, free Internet access, and spacious guestrooms and suites that let you stretch out and relax. Our modern guestrooms and suites feature useful amenities such as a spacious work desk, refrigerators, microwaves, and LCD TV. Stay connected with our free WIFI or business center, or take a retreat from your busy work day in our fitness center. Dream Better Here® at the Sleep Inn & Suites in New Braunfels!
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Kids stay free
Business Center with Internet Access
Meeting rooms
Parking
Wifi
Hot tub
Outdoor pool
Breakfast available
Breakfast buffet
Vending machine
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Telephone
Microwave
Refrigerator
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Business
Languages Spoken
English, Spanish
310Reviews2Q+A60Room tips
Traveler rating
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  • 29
  • 13
  • 8
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Popular mentions
Stacy D wrote a review Aug 2020
Corpus Christi, Texas24 contributions9 helpful votes
Very friendly staff although they didn’t seem to know a lot about the area. When asked for unique places to eat, suggested chain restaurants. Felt and looked very clean but did notice some long black hairs on floor by tub that didn’t get swept/mopped up from previous guests. I liked the comfort of the bed but hubby felt it a little hard. Air was great and even cold when left on high. Pool/hot tub area nice. Did not partake in free “breakfast” as due to Covid, only muffins and OJ offered. Hubby did get a cup of coffee which was awful. Was a great location and perfect for a short weekend getaway.
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Date of stay: August 2020Trip type: Traveled as a couple
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Response from Tara Yoder, Guest Services / Front Office at Sleep Inn & Suites
Responded Aug 27, 2020
Thank you. I will work with my staff on the issues you have addressed and I am glad you still enjoyed your stay.
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Traveler wrote a review Jun 2020
Decatur15 contributions7 helpful votes
Chose this hotel because of positive reviews. Sadly, this was not a good experience for us. We stayed there for two nights a week ago. The front desk staff was friendly and the room was ready early and check in was easy. They informed us about limited breakfast and rules of pool and workout facility. Nothing was mentioned about changes to housekeeping service. When we got in our room it really wasn’t super clean but we didn’t think much of it. We left the morning after our first night and expected to return to a clean room when we returned at 5 that evening. The room had not been cleaned. I asked the front desk and they said housekeeping had left for the day but they would exchange the dirty towels for clean ones. I even had to take the dirty towels to them and put in a cart by the front desk!! They said they don’t do daily housekeeping for guests because of the virus. We were quite surprised by this. We feel that they should be doing Extra cleaning! Thinking about our stay, we did not see one housekeeping the entire time of our stay!! Makes us wonder if they cleaned the room at all before our arrival. I called other nearby hotels and they told me that they had regular housekeeping. We will not be staying at this hotel again!!
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Date of stay: June 2020
1 Helpful vote
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Westley41 wrote a review Mar 2020
Grand Haven80 contributions13 helpful votes
I just read the other reviews and am happy to see that my experience here was not a fluke. This is an clean, attractive well-run hotel - you can tell by the praise to the staff that management here is excellent. Thank you Steve! Christine checked us in and I cannot express enough what a sweet, lovely, welcoming person she was after a long day of travel. She was so accommodating to our request for a quiet room, agreeing to keep the rooms on either side of us empty as long as possible, while explaining that a problem at one of the sister hotels might prevent her from doing so, as they would be moving guests from there to here. (She did it by the way!) She gave me pointers on where and how to communicate to the company about a bad experience in a Choice hotel we'd had earlier in the trip, and even apologized that I'd been through that - NOT her fault at all! Just shows that staff and management here work together to provide a great experience for the guests and good PR for corporate. Our room was very nice, lots of counter space with the coffee near the faucet (yay). The grab bar for the tub was next to the commode, rather than the end where you would get out, but that just seemed curious, not a complaint. Breakfast was great. Stay here!
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Date of stay: February 2020
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Response from TaraYoder, Front Office Manager at Sleep Inn & Suites
Responded Mar 12, 2020
Thank you for the kind words! Hope to see you again, soon!
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BackPacker647735 wrote a review Nov 2019
1 contribution
Arriving in a new town can be quite confusing and intimidating. However, hotel representative Tara, warmly and patiently guided me on the phone until my arrival. She even took genuine concern in the event that I attended while being here. One of my friends tried to give me a surprise visit and inquired about my room number...representative Devanshi professionally refused to disclose that information to someone she was not sure of identity. It felt good to know that Sleep Inn prioritizes their guests safety. You'll definitely be in good hands!!;-) To top it off, I thoroughly enjoyed the warm and authentic smile and excellent service from a lady named Flavia. She ensured that guests partook in an appetizing continental breakfast in a welcoming, clean, and relaxing environment. Ms. Flavia was ready and willing to serve any and all people.
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Date of stay: November 2019
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Response from AndrewH6956, General Manager at Sleep Inn & Suites
Responded Dec 4, 2019
Hi BackPacker647735 Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town. Kind regards, Andrew Hawkins General Manager Sleep Inn & Suites-New Braunfels,TX
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jljablackwell wrote a review Nov 2019
Fort Worth, Texas9 contributions1 helpful vote
It sits several hundred yards from the interstate so it quiet. It is clean. Built in 2009. Big bathroom is a nice feature. Full size closet with ironing board and iron and full length mirror is nice as well. The continental breakfast includes eggs, waffles, bacon or sausage, as well as the normal items. Very impressive indeed. The staff was great. Very friendly, helpful and knowledgeable. Couldn't be better. Did a lot of internet research and this place looked like the best value for the dollar. Boy were we right!!! We stay in a lot of hotels in various states and this place will see us again. It offers all of the amenities you can think of and with rates less than others in the same area. We checked them all out. Since it part of the Choice Hotels family it makes since it is well ran with great features so we will stay here again. Did not use the pool or hot tub but they did look clean.
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Date of stay: November 2019
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Room Tip: Not as close to the freeway as others around it. It sits back just enough to be real quiet inside!!!
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Response from AndrewH6956, General Manager at Sleep Inn & Suites
Responded Dec 4, 2019
Dear Jijablackwell, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Andrew Hawkins General Manager Sleep Inn & Suites-New Braunfels,TX
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PRICE RANGE
$66 - $153 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sleep inn new braunfels, new braunfels sleep inn
LOCATION
United StatesTexasNew Braunfels
NUMBER OF ROOMS
57
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Frequently Asked Questions about Sleep Inn & Suites
Which popular attractions are close to Sleep Inn & Suites?
Nearby attractions include Alamo Drafthouse Cinema (0.7 miles), Museum Of Texas Handmade Furniture (0.3 miles), and New Braunfels Conservation Society (0.3 miles).
What are some of the property amenities at Sleep Inn & Suites?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Sleep Inn & Suites?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Sleep Inn & Suites?
Guests can enjoy free breakfast during their stay.
Is parking available at Sleep Inn & Suites?
Yes, free parking is available to guests.
What are some restaurants close to Sleep Inn & Suites?
Conveniently located restaurants include Bosses Pizza, New Braunfels Smokehouse, and Montana Mike's Steakhouse.
Are there opportunities to exercise at Sleep Inn & Suites?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Sleep Inn & Suites?
Yes, dry cleaning and laundry service are offered to guests.
Does Sleep Inn & Suites offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at Sleep Inn & Suites?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Sleep Inn & Suites?
Many travelers enjoy visiting Sophienburg Museum (2.0 miles) and New Braunfels Conservation Society (0.3 miles).