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BEST WESTERN Inn of Nacogdoches

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3428 South Street, Nacogdoches, TX 75964
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1 room 1 adult
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BEST WESTERN Inn of Nacogdoches
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89 Reviews from our TripAdvisor Community

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Palestine, Texas
Level Contributor
24 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

This is very pleasant hotel on the Sout side of town. Not far from the college but far enough away where it is quiet and peaceful. Right beside the loop. Good breakfast and nice rooms. A little older but remodeling has upgraded it.

Review collected in partnership with Best Western

Helpful?
Thank MBrooks910
Winnsboro, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Fell way below my expectations. Not good at all. Sausage patties were frozen and tough, gravy tasted watery, tater tots that were meant to be hash browns were not cooked before placing in warmer, frozen biscuits, only eggs were hard boiled, but the coffee was good.

Review collected in partnership with Best Western

Helpful?
Thank Laura M
Dallas, United States
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A nice place to stay on the south side of town. The hotel is quiet, and gas and restaurants are located across the road. Easy access to the National Forests in the area. The center of town and the Visitor Center is about a 5 or 10 minute drive.

Review collected in partnership with Best Western

Helpful?
Thank Mike B
Longview, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I was surprised how friendly the staff was and how they went out of their was to help me. I called the day of check in and spoke to Sandy who answered all my questions with a smile you could hear over the phone. The room was clean and quiet. The breakfast was well stocked with hot items as well... More 

Review collected in partnership with Best Western

Helpful?
Thank Tammie M
Denton, Texas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed November 5, 2015

Best part first. Staff and check-in service was very quick, professional and friendly. The room was ok, but had a musty smell. Breakfast was not up to par with what I've come to expect from BW. Coffee was weak, waffle batter tasted "off" and orange juice was just plain bad.

Helpful?
Thank zodzilla
sandymarsh, Manager at BEST WESTERN Inn of Nacogdoches, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.... More 

Watauga
Level Contributor
15 reviews
5 of 5 stars Reviewed October 14, 2015 via mobile

Needed a pet friendly place to stay. Not fancy but nice. Was very quiet. Only one small thing, the bathroom is very small. When picking up after our dog it would have been nice if there were more outside trash receptacles. Will stay here again when traveling with our fur baby.

Helpful?
Thank Liz K
sandymarsh, Manager at BEST WESTERN Inn of Nacogdoches, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed October 6, 2015

I would not recommend this hotel if you are a single female traveling alone because the doors open to the outside of the building. The location was on a busy highway so exiting the driveway was almost impossible if going to the north. The coffee located at the breakfast area was cold.

Review collected in partnership with Best Western

Helpful?
1 Thank A4357XCpatriciam
sandymarsh, Manager at BEST WESTERN Inn of Nacogdoches, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.... More 

Mesquite, Texas
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed October 5, 2015

This property is undergoing major renovations. However, the contractors were courteous & considerate; they didn't start working before 9 when we were there. Breakfast was all that anyone should need. Our room had not been remodeled; so bathroom was a little bit worn. The upgrades look like everything will be top notch, but we suspect the inconvenience of the construction... More 

Review collected in partnership with Best Western

Helpful?
1 Thank Phyllis P
sandymarsh, Manager at BEST WESTERN Inn of Nacogdoches, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Greenville, Texas
Level Contributor
59 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed September 22, 2015

They are remodeling this motel. It will be nice when done. The room I had had a strong mildew smell I am sure due to the remodel work. I will stay again, its a good location & the Staff was friendly & helpful

Helpful?
Thank LINEMAN_20
sandymarsh, General Manager at BEST WESTERN Inn of Nacogdoches, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Midlothian, United States
1 review
3 of 5 stars Reviewed September 18, 2015

If you are looking for a hot breakfast in the morning? Don't consider this hotel. The breakfast was a big disappointment. The hotel was clean, but very average overall... We ended up leaving and driving down to Burger King to eat.

Review collected in partnership with Best Western

Helpful?
Thank Michael L
sandymarsh, Manager at BEST WESTERN Inn of Nacogdoches, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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