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La Torretta Lake Resort & Spa

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La Torretta Lake Resort & Spa
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1,122 Reviews from our TripAdvisor Community

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Showing 1,119: English reviews
Level Contributor
5 reviews
5 of 5 stars Reviewed yesterday NEW

The golf cottages are amazing. Spacious and quiet. No noisy neighbors above or below. Loved the ease of access with ability to park at our door. The pools are amazing. Love that they are divided by age. Love the extra activities that come with your stay...slides, putt putt golf, s'mores, movie nights. Great place to take a family. We will... More 

Helpful?
Thank Marita M
Houston, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

Overall we had a good visit but there were issues that made it less than what it could have been. I can see where people complain about the quality and cleanliness of the rooms. We stayed in the Lakeside Villa which is fairly expensive and the room had a few issues. The "pleather" desk chair was torn and the curtains... More 

Helpful?
1 Thank agalvan2016
ManagerX1, Manager at La Torretta Lake Resort & Spa, responded to this review

Thank you for your recent stay at our Resort & Spa and for taking the time to give us your candid feedback. I’m truly sorry we let you down during your stay. I will make certain my staff is aware of the issues you encountered and we will take the appropriate corrective action. I want you to know this is... More 

Dallas, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

First impression arriving at 4pm: there seemed to be two people working valet and it took about fifteen minutes to talk to them. Next morning they called me telling me they needed to come up to the room and grab my keys....they were supposed to have my keys! They found them then told me they didn't park my car the... More 

Helpful?
1 Thank jeremydsmall
ManagerX1, Manager at La Torretta Lake Resort & Spa, responded to this review

Thank you for your recent stay at our Resort & Spa and for taking the time to let us know we have some room for improvement. We apologize for clearly falling short regarding our service delivery. We obviously failed to respond to your needs as we should have done. Your experience does not meet our standards, and I will be... More 

San Antonio, Texas
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Read all the reviews before booking my stay and was a little worried, but decided it can't be that bad, I mean they are the host hotel for The Texas Firefighter Summer Games, which is the whole reason my family and I were in Lake Conroe. I booked a golf course cottage 4 night stay when I only needed 3... More 

Helpful?
2 Thank jkandcc
ManagerX1, Manager at La Torretta Lake Resort & Spa, responded to this review

Thank you for taking the time to share your comments about your recent stay at our Resort & Spa. I would like to start by offering my sincere apology for the issues you described regarding your missing items and lack of customer services. Please be assured that we take all feedback very seriously and I will again pass your concerns... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

I stayed here for 5 days. I was told at check-in, my room (in one of the standalone cottages on the golf course) wasn't ready yet. I waited a couple of hours before being called back to the front desk to pick up the keys to my room. Upon entering my room in one of the cottages, I noticed dirt,... More 

Helpful?
1 Thank Ann M
ManagerX1, Manager at La Torretta Lake Resort & Spa, responded to this review

We apologize for clearly missing the mark and not providing you the great experience you deserve. We have very high standards at La Torretta and we never want to disappoint a guest. Please be assured that we take your feedback very seriously and will work to resolve the issues you describe to avoid similar frustrations in the future. We want... More 

Dallas, Texas
Level Contributor
166 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
1 of 5 stars Reviewed 6 days ago NEW via mobile

The dirtiest hotel stay ever. Dirty yellow and brown sheets and towels . Spiders in room. Return air vent filthy. Legionaries filthy. Service non existent. My room has water damage as well. Lots of hair in shower drains. Corridors not vacuumed and smoke in hallways. Pillows are horrible. I have stayed all over the world never experienced anything like this.... More 

Helpful?
1 Thank MLUSA
ManagerX1, Manager at La Torretta Lake Resort & Spa, responded to this review

Thank you for your recent stay at La Torretta Lake Resort & Spa and on behalf of the entire team I would like to offer you my sincerest apologies! We are sorry we did not provide the wonderful stay you deserve. Clearly your experience does not meet our standards and we are truly sorry we failed you in these most... More 

Austin, Texas
Level Contributor
4 reviews
4 of 5 stars Reviewed 6 days ago NEW

This was the second time we stayed here and it was much better this time. Check-in was easier and quicker, room was nice and clean and comfortable. Drinks were good at the bar and smores for the kids were nice too. Pool is open late too which is nice. Good family resort!

Helpful?
Thank gapetty2016
ManagerX1, Manager at La Torretta Lake Resort & Spa, responded to this review

Thank you so much for your review. The best compliment we can receive is having guests return to the resort! We’re so glad you had a fabulous visit and we really appreciate the nice comments regarding the bar and pool. We continually strive to provide our guests with the most memorable experience and your comments let us know we are... More 

Corsicana, Texas
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Handicapped parking 200 yards from hotel and exercise room was 300 yards. Carpet in hall and rooms was old and nasty and room smelled like pee. Room was large but furniture was old and frayed. Didn't like the layout of the whole place and was told that the pools occupied the space where the parking lot was located.

Helpful?
Thank bombero777
ManagerX1, Manager at La Torretta Lake Resort & Spa, responded to this review

We apologize for clearly missing the mark in several areas during your stay. We have very high service standards at La Torretta and we never want to disappoint a guest. I thank you for sharing your experience and providing your candid feedback as it lets me know we must continue looking for ways to improve the overall guest experience. Again,... More 

Round Rock, Texas
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Overall, we enjoyed our time at La Torretta and would return. The Good - every staff encounter met or exceeded our expectations, the pool and lazy river were fun, the food at the snack bar at the pool was good, beer was cold, beds were comfortable, accommodations were roomy, Piano bar was nice The Not So Good - The property... More 

Helpful?
2 Thank KevinRR
ManagerX1, Manager at La Torretta Lake Resort & Spa, responded to this review

Thank you for all of the wonderful comments and your review of our Resort & Spa, especially regarding the excellent service you received from our staff. I have to admit the people at our hotel are what makes it so great. I will share your compliments with them, they will be truly happy to know they made a difference. We... More 

Houston, Texas
2 reviews
4 of 5 stars Reviewed 1 week ago

I arranged to have my children and grandchild all meet at La Torretta as a surprise for my husbands birthday. We all had a great time, we had 3 lake view suites on the 10th floor, all 3 were perfect with lots of room , separate living room, balcony , small fridge , huge bathroom and bedroom. My only complaint... More 

Helpful?
Thank Nancy D
ManagerX1, Manager at La Torretta Lake Resort & Spa, responded to this review

Being a family favorite is one of our main goals and we’re so happy your family agrees. Thank you for the wonderful review! We’re so glad we could make your husband’s birthday one to remember and that you and your family enjoyed a terrific stay with us and the accommodations were spacious and comfortable. It’s especially nice to hear you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Spa
  • Golf course
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Designed as the perfect retreat for a team building experience or a family getaway, La Torretta Lake Resort & Spa is a resort destination located on beautiful Lake Conroe an easy hour north of downtown Houston that provides the ideal setting for highly productive business functions, extraordinary social gatherings, rejuvenating family vacations, and romantic couples getaways. La Torretta is an easy getaway – a place to go for a great meal, a workout, a round of golf, or for some pampering at the Spa. ... more   less 

Additional Information about La Torretta Lake Resort & Spa

Address: 600 La Torretta Blvd., Lake Conroe, Montgomery, TX 77356
Location: United States > Texas > Montgomery
Price Range: $219 - $293 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — La Torretta Lake Resort & Spa 4*
Number of rooms: 445
Reservation Options:
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Also Known As:
La Torretta Lake Resort & Spa, Lake Conroe, Texas Hotel Montgomery
La Torretta Lake Resort And Spa, Lake Conroe, Texas
La Torretta Del Lago Hotel
La Torretta Del Lago Resort
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