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Hilton Garden Inn Midland

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Hilton Garden Inn Midland
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173 Reviews from our TripAdvisor Community

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Showing 173: English reviews
Jacksonville, Texas
2 reviews
5 of 5 stars Reviewed 1 week ago

Very clean hotel. Friendly staff, helpful in suggesting additional dining venues. Efficiently operated. Complimentary water in the room which was refilled each day. This was an added plus. Fresh coffee kept on hand daily also.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Janie M
Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Excellent . Has excellent accommodations with clean with good bed,breakfast,swimming pool and located near the City and the airport. I highly recommend this excellent Hotel . it is wide and spacious unlike European or Japanese Hotels which are smaller . This one at the price the charge is excellent .

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank runzambo
Michael R, General Manager at Hilton Garden Inn Midland, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed. More 

Canyon, Texas
1 review
2 of 5 stars Reviewed 3 weeks ago

We were in town for a conference and the meeting was at the Hilton so we got a room there. We were promised a roll away bed which they could not provide; our toilet was stopped up too. We asked for additional bedding and it was a "big deal" to give us more then one blanket and sheet we finally... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank melissacD5188YE
Michael R, General Manager at Hilton Garden Inn Midland, responded to this review

Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I am very sorry to hear that we did not meet your expectations. Please contact me direct at the email or phone number below... More 

Fort Worth, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

Horrific experience. Worse than horrible customer service especially from Jamie (guest services manager) This was the second time we have stayed at this hotel and BOTH visits were terrible. Members of our party were injured on both visits by the oversized bed frame that was hidden beneath an oversized duvet cover. When we brought the injury to the staff's attention,... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Jana F
Michael R, General Manager at Hilton Garden Inn Midland, responded to this review

Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I am very sorry to hear that we did not meet your expectations. Please contact me direct at the email or phone number below... More 

Mckinney, Texas
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Hotel in new area of Midland with many other new hotels. Very convenient on North Loop 250. Close to HEB grocery, new ball park where minor league base ball is played and Texas Tech comes to play. Also, many eating places available. Service was excellent and rooms clean and comfortable. Price was very affordable. Breakfast was not complimentary, but coffee... More 

Helpful?
Thank Shalmir L
Michael R, General Manager at Hilton Garden Inn Midland, responded to this review

Thank you for your review. I'm so pleased to hear you had an enjoyable stay with us. More 

Austin, Texas
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 4, 2016 via mobile

Pool area makes this stay inviting! Since the price of oil has declined this Hilton hotel is very affordable on weekends. The hotel nor the pool is crowded! Also, it's in walking distance from the baseball & football field. Which makes this a great weekend get away. We've had a great view of the fireworks display from the hotel. Which... More 

Helpful?
Thank Austin_TexasMelissa
Michael R, General Manager at Hilton Garden Inn Midland, responded to this review

Thanks for your great review! I'm so glad you got to enjoy the fireworks from the hotel. Michael Rosen General Manager More 

Dallas, Texas
1 review
5 of 5 stars Reviewed July 3, 2016

Neighborhood is full of new hotels, restaurants, and businesses. Highway access is extremely easy. Breakfast is not complimentary at this hotel, but the on-site restaurant is really good. Staff are friendly and eager to be helpful. Coffee, fruit-infused waters, and cookies are available in the lobby.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 216rosalynt
Michael R, General Manager at Hilton Garden Inn Midland, responded to this review

Thank you for your review. I have passed your comments on to our restaurant team so they can see your appreciation. We look forward to seeing you on your next trip to Midland. Michael Rosen General Manager More 

Sacramento, California
1 review
5 of 5 stars Reviewed June 30, 2016

Everything worked out great from the customer service to the room to the wifi to the breakfast in the morning. If ever back in Midland, I will be back to this location. Staff was extremely customer focused.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank E7316HMjasons
Michael R, General Manager at Hilton Garden Inn Midland, responded to this review

Thank you for your review! Our staff believes that every guest is important and should be treated that way. I'm pleased to hear that you received such great service. Michael Rosen General Manager More 

Corpus Christi, Texas
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed June 29, 2016

The staff is very helpful. The room was comfortable and quiet. The dinner and breakfast was amazing! The pool was extremely nice and clean every time I went. Also there was a good variety of workout equipment.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Curtis S
Michael R, General Manager at Hilton Garden Inn Midland, responded to this review

Thank you for your review! To hear that you found our restaurant "amazing" makes our day. We all look forward to seeing you on your next visit. Michael Rosen General Manager More 

1 review
5 of 5 stars Reviewed June 22, 2016

This hotel was above and beyond my expectations. The rooms were big. The bedding very comfortable. The pool area is very pretty. The staff is wonderful. The morning breakfast for $6.95 was very good. I would stay again!!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank R9992RKwendyw
Michael R, General Manager at Hilton Garden Inn Midland, responded to this review

Thank you for your kind words! We strive to exceed expectations every day and I'm so pleased that we exceeded yours. Michael Rosen General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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#4 of 45 in Midland
4.0 of 5 stars 210 reviews
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Stay near the Midland International Airport and downtown Midland attractions including various shopping and dinning options. This hotel offers cooked-to-order breakfast and complimentary WiFi. All rooms include a fridge and microwave for your convenience. ... more   less 

Additional Information about Hilton Garden Inn Midland

Address: 1301 N Loop 250 W, Midland, TX 79706-5720
Location: United States > Texas > Midland
Price Range: $86 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Midland 3*
Number of rooms: 157
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