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DoubleTree by Hilton Hotel Midland Plaza

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DoubleTree by Hilton Hotel Midland Plaza
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494 Reviews from our TripAdvisor Community

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Showing 491: English reviews
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San Antonio, TX, United States
Reviewed yesterday NEW

We've stayed in hotels all over the Midland area. We like this one best. Great room, great staff, good value. It's not new, it is better than new. Very accommodating staff and a fun in house bar! Looking forward to staying here again.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Arthur L J
Chicago IL, United States
HOTEL’S FAVORITE REVIEW
Reviewed July 19, 2016

The food was delicious, the staff very friendly and they welcome us, with fresh delicious cookies, waters and big smiles. Our room were just so beautiful, the rooms are very clean, the detail on bathroom with gel and the sponge was a unique detail. The staff was friendly and attentive on arrival and departure. The hotel was quiet and the...

Review collected in partnership with DoubleTree by Hilton
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Thank Leisla I
About Hotel's Favorite Review
helen_futrell, Manager at DoubleTree by Hilton Hotel Midland Plaza, responded to this review

Thank you so very much for your excellent review! We do hope that you will be back to visit again soon; we will have a cookie waiting!

Colorado Springs, United States
Reviewed yesterday NEW

Very old hotel which needs to be relocated to a more thriving area of Midland, TX or needs to be taken down to the foundation and rebuilt. Greeted with a sewer gas or sulphur type odor in lobby and in room.

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Thank T5812ONsusanp
Gonzales, United States
Reviewed yesterday NEW

Some of the staff was very helpful and friendly, some were not. I tried paying with Hilton Honors gift cards and they had a very difficult time making that work. We were not offered any cookies during our stay.

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Thank jinnal2017
Del Rio, Texas
Reviewed 3 days ago NEW

Enjoyed stay and will continue to stay there. Great service and friendly staff. Close the the venue I was attending and affordable. I highly recommend this place when traveling to midland and will stay there again.

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Thank M3860AIedwardk
Lubbock, Texas
Reviewed 1 week ago

I have stayed at better Double Trees Hotels. This was not as high of standards as I am used too but customer services was still great. Pool was down and Dangerous to use and didn't find out till after we got in it. Key system in not as good and had to replace room keys and digital key daily.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Bryan D
helen_futrell, Manager at DoubleTree by Hilton Hotel Midland Plaza, responded to this review

Thank you for your review. I apologize that the pool was closed while you were here, there is work being done to prepare it for the season. Digital key is still relatively new to us and we are working the bugs out. I apologize for your inconvenience and hope to see you in the future.

Casper, Wyoming
Reviewed 1 week ago

Having stayed at double tree properties before and really liking them, I thought this would be no different. However when I got to my room (which I would be staying in for the next 5 days) I was sadly mistaken. For what I paid per day for the room I was quite disappointed to find no refrigerator or microwave in...

Review collected in partnership with DoubleTree by Hilton
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Thank jeremylH9111KB
helen_futrell, Manager at DoubleTree by Hilton Hotel Midland Plaza, responded to this review

Thank you for your review. We do not have refrigerators and microwaves in the rooms, you can request a mini-fridge at the front desk. The bathrooms are on the small side, one of the downfalls of the older building. But, the charm and location make up for it. There are several restaurants within walking distance of the hotel, as well...

Arlington, Texas
Reviewed 1 week ago

Unexpected stay due to long journey home. Hotel was not stocked with enough clean towels and A/C was loudest I have heard. Staff was excellent! We did not complain about our room (there was also a dirty sock left) since it was midnight when we checked in. I am hopeful they would have moved our room to one better equipped...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank April O
helen_futrell, Manager at DoubleTree by Hilton Hotel Midland Plaza, responded to this review

Thank you for your review! We absolutely would have moved you to another room. Thank you for letting us know there was an issue so we could address it. We do appreciate feedback so we can continue to improve. We hope to see you next time you travel through.

Houston, Texas
Reviewed 1 week ago

My stay was satisfactory and would stay at this hotel again. The pillows are a bit soft for me, however I ended up using several pillows to help. When I submitted my reservation I request a king bed and got a two queen beds.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank rodolfos0327
helen_futrell, Manager at DoubleTree by Hilton Hotel Midland Plaza, responded to this review

Thank you for your review, I am very sorry we weren't able to honor your request for a king bed. We have been selling out a few nights a week and two queens must have been what we had available. I hope that you were not inconvenienced. We do look forward to your return and will try to get you...

Jasper
Reviewed 1 week ago

One of the best experiences I have had at ANY Hilton hotel. Staff was top notch and friendly. They are the reason I will stay there again. This is the first hotel I can say the restaurant had good food at a good price. I have stayed at Waldorf Astoria and felt like i was violated when I left. Not...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Cory L
helen_futrell, Manager at DoubleTree by Hilton Hotel Midland Plaza, responded to this review

Thank you so much for your wonderful review! We are always pleased to hear from our guests. I do hope that you will come back to Midland and see us. We are here to serve!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Pool
  • Free Parking
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
Room types
  • Accessible rooms
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Multilingual Staff
Official Description (provided by the hotel)
Beautifully renovated hotel in downtown Midland. Across from Centennial Plaza and within walking distance of several restaurants and fun night spots! We are just a short 15 minute drive from the airport. We offer two lounges on property, The Reserve on the ground floor and The Overlook Sky lounge a patio bar on our 3rd floor. Steam is our full service coffee shop in our lobby; featuring Starbucks coffee. Eatery 177 is our restaurant on property and offers room service. Complimentary wifi and valet service. Our staff is our biggest asset and we welcome you to come and experience real West-Texas hospitality! ... more   less 

Additional Information about DoubleTree by Hilton Hotel Midland Plaza

Address: 117 W. Wall St., Midland, TX 79701 (Formerly Hilton Midland)
Location: United States > Texas > Midland
Price Range: $108 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Midland Plaza 3.5*
Number of rooms: 256
Reservation Options:
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Also Known As:
Hilton Midland Hotel Midland
Hilton Hotel Midland
Midland Hilton Hotel
Hotel Style:
#1 Green Hotel in Midland
#3 Business Hotel in Midland
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Questions & Answers

Questions? Get answers from DoubleTree by Hilton Hotel Midland Plaza staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Try to get an upper floor.”
 of 5 bubbles joejanet1991, Jan 22, 2017 | Read review
“Just dont stay here”
 of 5 bubbles _pmmsarver, Dec 9, 2016 | Read review
“Stay somewhere else.”
 of 5 bubbles Walloughby57, Aug 18, 2016 | Read review
“Room facing North in the North tower.”
 of 5 bubbles DLemon, Jul 13, 2016 | Read review
“Upper rooms have a better view of West Texas. The 11th floor rooms have balconies.”
 of 5 bubbles Wildbluyonder, Jul 11, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question