Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
The services of the OLÉ Tropical Tenerife Hotel offer you the possibility to enjoy a holiday in Costa Adeje with all the services you long for.. The OLÉ Tropical Tenerife Hotel is located in one of the calmest areas in Costa Adeje, in Playa de las Americas. The hotel is situated 400 metres away from the beach, within a 20-minute drive to the Reina Sofia-South Tenerife Airport and within a 5-minute drive to Las Americas golf. From this hotel, you can easily get to the shops, restaurants, beaches and leisure areas in Playa de las Americas.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Modern
Mid-range
Languages Spoken
English, French, Spanish, German and 1 more
Location
Calle Bolivia S/N, 38660 Playa de las Americas, Arona, Tenerife Spain
Name/address in local language
Olé Tropical Tenerife
2,679 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
This summary was created by AI, based on recent reviews.
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The Olé Tropical Tenerife hotel is often celebrated for its exceptional service, with guests lauding the staff's friendliness and efficiency. While the amenities, including a pristine pool and diverse activities, receive positive remarks, guests have called out the rooms for being outdated and uncomfortable.
The hotel boasts a prime location near beaches and nightlife but has drawn criticism for unexpected extra charges and noise disturbances. Despite its lively atmosphere, which is a hit for some, others find it detracts from the hotel's overall tranquility.
Location
Convenient
Atmosphere
Lively
Rooms
Dated
Value
Expensive
Cleanliness
Mixed
Noise level
Noisy
Service
Friendly
Amenities
Well-appointed
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Arrived at the hotel in the afternoon to a frosty welcome by one of the reception staff who took about 20 minutes to get us checked in. All other customers were offered welcome drinks except those served by this gentleman and he seemed very confused at us having 2 rooms on 1 booking as he kept demanding to see the other Jet2 hotel voucher (only 1 issued as it’s 1 booking). Multiple other guests complained about reception being cold and hostile to all guests but especially younger ones. Based on reading other reviews this man in his 30s had quite the reputation for his attitude and manners.
Room is very clean and a great size with a big fridge (no kettle however) but it was a little disappointing to have to pay for use of the safe despite it being a 4 star hotel, when all other hotels in this category offer it for free. There is a good air-con unit however it’s either off or on there’s no way to control the settings.
The last day is always boring sitting around waiting for your late night flight home but the hotel doesn’t make it easier. There are signs up telling you to book late check-out but they don’t mention you need to ask on the morning of check-out (asked very early in the morning and even then there wasn’t any availability). They do offer a shower room at reception but this was fully booked by the early hours and the luggage room is tiny to the point bags had to left in the hallway outside. The floor itself was wet with spilt drinks and dirty in general.
The sunbed situation is hit and miss. Whilst we never waited more than two hours for one at midday there seems to be no policy whatsoever when it comes to reserving them. Some nights we got back to the hotel at 3am with beds having towels on them and they’re never removed. As well as this the sun beds are REALLY filthy and worn with rips, stains, bird droppings and grime on all of them which is a stark contrast to the spotless rooms.
We won’t return to this hotel due to a rude receptionist and up-charges on everything, it just doesn’t match the quality of other 4 stars in Tenerife. The location is next to a busy road with traffic constantly moving and honking and there’s an unsightly dumping ground opposite with homeless tents, garbage and stray animals.
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Date of stay: October 2024Trip type: Traveled as a couple
Room Tip:Better quality hotels available for same price elsewhere
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from online experience, Owner at Olé Tropical Tenerife
Responded Oct 31, 2024
Dear Aaron, Thank you for sharing your feedback regarding your recent stay at our hotel. We sincerely regret that your experience did not meet your expectations, as the satisfaction of our guests is of the utmost importance to us and our staff strive to provide the efficient and professional service we are characterised for. Furthermore, our teams work hard to ensure all areas of the hotel remain impeccable and will happily rectify any situation that does not meet our criteria. However, we apologise if this was not the impression received and for any inconvenience caused. Please rest assured that we will share your observations with the corresponding departments for their attention and review, and we will take advantage of the improvement opportunities they provide. We hope you continue to consider us in your future holiday plans, and we thank you again for your feedback. Kind regards, Quality Manager Olé Tropical Tenerife
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We have been going to this hotel for a good number of years some year as many as three holidays This year we have managed three holidays there a total of eight weeks we usually book a room with side sea view but this last booking we paid for a cheaper room as expensive that time of year The room we were given had problems from the start with the door lock the handle was difficult to open the door We had to buy soap as were not given any later found out there was supposed to be a soap dispenser in the shower after four days that was rectified The bed had a mattress toppers fitted but they only helped a little as the mattress was very hard by the end of the three weeks we both had back and hip ache On the good side the restaurant as always was exceptional all the staff just can’t do enough to help We were half board and the food was spot on the wife is allergic to gluten so the chefs made sure she was well catered for The animation lads as usual work none stop to entertain they brilliant really The rooms are kept spotless as is the hotel We not greedy but friends of ours go twice a year to a hotel and are given a upgrade to the first room they booked years ago same room every time Makes you wonder doesn’t it Well we are booked again for February what was booked before the last holiday it’ll be interesting to see how the reception treats us this time we have paid for our usual but you only get what you pay for at this hotel no matter how loyal you are
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Date of stay: November 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from online experience, Owner at Olé Tropical Tenerife
Responded 4 weeks ago
Dear Guest, Thank you for taking the time to share your review with us. We truly appreciate your loyalty and your continued visits to our hotel over the years. We are pleased to hear that you had a positive experience in the restaurant, with the quality of our gastronomy and the attentive service from our staff. We will be sure to pass on your compliments to them. However, we sincerely regret that some aspects of your recent visit fell short of your expectations. We apologise for any inconvenience you experienced, and please be assured that we take all feedback seriously. We are committed to ensuring that all our guests receive a comfortable and enjoyable stay, and we will work closely with our team to address the issues you raised. We are grateful for your review and trust in us. We look forward to welcoming you back in February and hope to provide you with a stay that fully meets your expectations. Kind regards, Quality Manager Olé Tropical Tenerife
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I booked my holiday in mid 2023 and was rather excited upon the good reviews of this hotel. Around 2/3 weeks prior to my upcoming holiday myself and my partner had a look at the recent reviews and became a little worried about the low/negative reviews.
Let me tell you I had the most amazing holiday. Long review but it’s a good one Firstly the food.. The food was buffet style for all 3 meals and had a BBQ day twice per week outside. I follow a vegan diet and was worried about being able to eat within the hotel. Each meal there was a good variety of options and clearly labeled with allergies, and they also had a gluten free selection with all items sealed to prevent cross contamination. Each day they had a wide selection of fresh fruit and veggies and good options. My partner expressed the quality of the meat! They offered a grill service for fish and stakes at dinner time. They offer a range of cocktails included within all inclusive and they are all very good, they had premium spirits and a wide selection of wine at an additional rate.
The rooms were basic, a good size and plenty of storage. The rooms were cleaned daily and this includes bed change and towel change. The balcony was a good size with a small drying rack attached to the wall. The rooms come with air con that automatically comes on when the balcony door is shut over. The maids were very friendly and cleaned the rooms to a good standard. The only ‘down’ to the rooms was the bed situation, two single beds pushed together. Pretty standard for hotels abroad so not a complaint. The shower was a good size and had a rainfall style shower head and also a normal movable shower head, with pretty good water pressure.
The staff are amazing! Super friendly, positive and full of energy for the start to the end of their shift, even in the heat! The bar, restaurant, reception staff were all very welcoming. The entertainment team are top notch, they learned our names and would chat to myself and my partner each day asking how we were ect. They encourage everyone to get involved in the day time activities. If it’s not your thing they are happy to leave you alone. They often came round the sunbathing area with cocktails and fresh fruit.
The location of the hotel is very good! A short walk to the beach and a short walk to Siam park/mall with taxi and local bus stops within reach. There is a pharmacist and supermarket all within a 2-3 minute walk.
Overall a great adults only hotel. I would recommend and would definitely stay at this hotel again! It was never overly crowded and no sunbed wars going on at 7am. There was always sunbeds spare no matter what time you went out at!
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Date of stay: August 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from online experience Iberostar, Owner at Olé Tropical Tenerife
Responded Aug 26, 2024
Dear guest, It is always an honour to receive such thoughtful feedback and hear that our valued guests have enjoyed their holiday. We would be delighted to welcome you back again and we hope you had a safe journey home. Kind Regards, Quality Manager, Olé Tropical Tenerife
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Don't believe the negative reviews on here. Just returned from a 4 night stay at the hotel on a B&B basis. The staff are honestly the most genuinely pleasant bunch I've ever encountered on a European break. They seem very happy in their roles and they really go over and above to make your stay a good one. Breakfast was of a high standard with plenty of choice, including yummy fresh juices each morning..watermelon was my favourite. I can't comment on evening meals as we ate out at night. You can upgrade to AL for 55 euro each day, minimum 2 days upgrade. However there are so many excellent places to eat in tenerife so B&B was fi e for us. The staff hand out treats around the pool including ice lollies and profiteroles. We ordered pizza one day at the pool bar and the chef kindly gave us another one for free. Little touches like this go a long way! As we were not all inclusive we paid for drinks at the bar and found these very reasonably priced. The pool area is well maintained although had some areas closed off due to maintenance. The lifeguards are very strict with bed placement and not allowing drinks while in the pool which only adds to a high standard of safety. The entertainment team are great fun and made us giggle each day. The first day we arrived there was a trio of excellent singers on. The location is great and the beach can be reached in 15-20 minutes or so as can the safari centre. The only negative we're the rooms I that the beds were quite uncomfortable, rock had and all four of us really didn't sleep well due to this. This is the only negative thing I can say. It was my birthday while there and as others have mentioned, a lovely note and bottle of bubbles was left in the room. I would not hesitate to recommend this hotel.
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Date of stay: August 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from online experience Iberostar, Owner at Olé Tropical Tenerife
Responded Aug 27, 2024
Dear Theresa, We would like to thank you for choosing Olé Tropical Tenerife for your holiday and sending us your wonderful review. We trust you have taken many wonderful memories home with you. Also, we will, of course, take note of your valuable feedback and will relay it to the appropriate departments for their consideration. Lastly, we are delighted you celebrated your birthday with us and it was such a memorable occasion. We wish you all the best and many happy returns, and we hope to be seeing you again soon. Kindest Regards, Quality Manager, Olé Tropical Tenerife
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Enjoyed 2 weeks at the hotel on an all inclusive basis and had a great time. On arrival we had an issue with the air conditioning and after visiting reception they came to try and fix the problem. It turned out we needed a whole new unit and was sorted out very quickly. The bedroom was cleaned everyday, you were asked to put the towels in the shower if you wanted them changing and to put the note on the bed if you wanted the linen changing, however they were changed everyday without doing any of these. The rooms were very clean and the shower was always hot and the rain shower and normal shower were very powerful. The food in the dining room always had a good variety to choose from, however some food could have been hotter but there was a microwave if you needed to warm anything up. The staff were always friendly and cleared your dirty pots very quickly. The staff on the bar were very friendly, always happy to have a chat with you and they all got to know exactly what drinks you were wanting without you even asking them. The drinks were excellent even though the spirits were local, you could pay for the branded spirits if you wished to. Finally the animation team - Diego, Tamas, Denise and Manu what can I say EXCELLENT!! you made our holiday memorable with plenty of laughs and activities to do, will definitely be returning
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Date of stay: September 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
Room Tip:Book a side sea view
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from online experience Iberostar, Owner at Olé Tropical Tenerife
Responded Oct 7, 2024
Dear guest, Thank you for choosing our establishment for your holiday. It is gratifying to read that you enjoyed your experience with us. We would also like to express our appreciation for your helpful feedback and will be forwarding it to the appropriate department on your behalf. Again, we thank you for your kind words and look forward to your next visit. Best Regards, Quality Manager Olé Tropical Tenerife
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I don't know what the bad reviews are about this hotel is clean, modern and in a great location! We stayed for 6 nights b&b, the breakfast was lovely, lots of variety and even a Gluten free section. We had a early flight home and we asked if we could come for breakfast early and they offered a continental style breakfast which was so kind! The staff are so attentive and helpful, on arrival we were greeted with a welcome drink which was a nice touch. The reception were able to call us a taxi at any point of the day which was really helpful. There was always sunbeds available and plenty of space. The pool bar staff and entertainment team were always full of energy and welcoming. The pool bar is card only which was fine for us. The room was cleaned daily and fresh towels provided, we had a beautiful balcony on the bottom floor, aircon is provided and overall rooms are trendy. The only criticism with the room is that the beds are a little hard but didn't effect our stay at all!! We would stay here again!!
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Date of stay: September 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from online experience Iberostar, Owner at Olé Tropical Tenerife
Responded Sep 24, 2024
Dear Lucy, We are pleased to read that you had such a pleasant time in our hospitality, and we want to thank you for sharing your feedback with us. Our attentive staff and the entire team behind the scenes ensure that we improve and meet the wishes and preferences of our valued guests. We always welcome their ideas because they can only help us in our goal of providing perfect holidays for them. The fact that you have left our hotel with beautiful memories is a good sign for us, and we will, of course, take note of your valuable feedback and will forward it to the appropriate department for consideration. Again we thank you for this wonderfully positive review and look forward to seeing you again soon. Kind Regards, Quality Manager, Olé Tropical Tenerife
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We’ve stayed in a number of hotels in Las Americas and chose this one for a change as friends had recommended it. The best thing about this hotel is the staff, particularly the entertainment team and the pool bar staff who all were really friendly and welcoming. Reception staff weren’t the cheeriest but were pleasant enough and the chefs and waiting staff work their socks and always said hello etc. The location was a bit further out from where we’d normally stay, we like to be close to the safari centre area however for young ones looking to go to the bars and clubs they’re only 10 mins away. Food at the hotel was decent I don’t think anyone could go hungry here and we always found everything to be fresh and warm although not a huge variety on offer, the ice cream machine was great. Rooms were clean on arrival however the floors weren’t mopped in the whole week we were there and we didn’t have a change of sheets which wasn’t great, beds were really hard so I had a bit of sore back but lots of storage, shower ok and air con brilliant . If you’re booked on B&B you’ll pay 27 euros for the buffet lunch and 37 for dinner, upgrade to AI was 65 pp pn. Entertainment was ok , pretty typical of most hotels and lots of seats available outside. A massive plus for this hotel was the amount of sunbeds, every day you could come down any time and fine somewhere to sunbathe albeit the ones round the pool had to be secured in the morning. There are a couple of shops and chemist etc really close to the hotel as well which was handy. We asked for a late checkout which wasn’t possible, however you can store your luggage and there is a bathroom with shower just off reception which you can use, you just have to reserve a 30 minute slot. All in a good place to stay and we would probably come back but only if the price was right.
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Date of stay: August 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from online experience Iberostar, Owner at Olé Tropical Tenerife
Responded Sep 8, 2023
Dear guest, It has been a pleasure to serve you and receive your thoughtful words. We will also pass on your helpful observations to the relevant departments for revision as we can only improve by listening to our valued guests. Please come back again soon so we can exceed all of your expectations. Best Regards, Quality Manager Ole Tropical Tenerife
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We spent two weeks at Ole Tropical on a couples break hoping for a chilled relaxing holiday. Check in during the early hours was welcoming and we were even offered food and drink which was lovely. In fact the staff without exception and throughout the holiday were completely amazing and really are the best of this hotel. They should be proud. Everyone is helpful, friendly and just plain nice. The food too we found great. In fact I would go as far as to rate it amongst some of the best in all inclusive similar rated hotels we have stayed in. Fresh fish, poultry and meat cooked to order each night, salads, local dishes, all really tasty and very well cooked The hotel was also extremely clean and although the room was tired, it was serviced and kept spotless every day. Unfortunately the hotel was let down by its lack of peace and relaxation. It is situated on a busy road and roundabout and there is constant noise from traffic, horns etc day and night. As other reviewers have also mentioned the hotel is also very close to the nightclubs of the Veronica Strip, which is not what we had been led to believe and we heard the constant bass sound and revelry through the night. Luckily we were able to cover this with the sound of the air conditioner on all night! The other problem was that again as mentioned by a previous review, Friday to Tuesday is stag/hen party weekend and there were various large parties arriving over both the weekends we were there. We had assumed (wrongly it seems) that an adult only hotel would be couples like ourselves and there were a lot like us. Unfortunately the two groups don’t really mix. Purely the hotels fault! Of course stag/hen parties want to have fun/make noise/get drunk -why not? But the hotel can’t have it both ways and advertise this as a relaxing hotel too. It’s not fair to anyone and then no one is enjoying the sort of holiday they wanted. The hotel needs to work out who their demographic client group is
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Date of stay: April 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from online experience Iberostar, Owner at Olé Tropical Tenerife
Responded May 14, 2024
Dear Guest, Thank you for your feedback regarding your stay at Olé Tropical Tenerife. We appreciate your kind words about our friendly team, and we are delighted that our passionately prepared gastronomic offer met your culinary preferences. However, we are sorry to hear that your experience was less than satisfactory. We strive to provide a welcoming and enjoyable environment to cater to a diverse range of guests, and our staff are always available to address any concerns. We sincerely apologise for any inconvenience caused, and your comments will be shared internally for evaluation, as the well-being of our guests is our priority. We hope you had a safe journey home, and thank you again for your review. Kind Regards, Quality Manager, Olé Tropical Tenerife
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The entertainers make this place - Diego, Tamas and Manu were fantastic throughout. They were hilarious and really engaging. There’s lots of activities through the day, including darts, water polo, mini golf, archery, blow ups on the pool, foam parties and a dj. There’s more but hard to remember how many!
The entertainment during the evening was good but not the best - the comedy night on the Sunday was great. We did really enjoy all of the shows we watched.
The rooms need some TLC - two single beds pushed together is really annoying for a couple on holiday! Our aircon also stopped working on our second to last day.
The housekeeping could clean more throughly, rather than just change the sheet and sweep the floor.
Bring your own towels or you have to hire one for €15 per towel but you get it back at the end of the stay when you return the towel.
Overall, we had a lovely holiday and met some great people. It’s not far from loads of amazing restaurants - Biancos is great. Siam park is literally a 10 minute walk away.
The food at the hotel is ok, would be better if they did themes each day rather than the same sort of food for lunch and dinner. It can get very repetitive and boring. The BBQ on Tuesdays and Fridays for lunch is great. There is always pasta to have every meal if you’re stuck and they will cook different meat fresh for you.
The service from the waiters and bar staff was also fantastic.
Book late check out if you have a later flight because the ‘courtesy room’ is awful 🤣 just a shower in a room which doesn’t get cleaned and there’s no towels in there either.
There was plenty of beds by the pool and the gym was decent too if you’re nuts and want to use one on holiday. There was a few cockroaches by the showers and in the toilets for the pool but that’s a bit of a given with the water.
Again, the staff were fantastic!!
After some of the negative points I have said I would still highly recommend this hotel for all to go to still, for the both of us it was an amazing holiday!!
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Date of stay: August 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from online experience Iberostar, Owner at Olé Tropical Tenerife
Responded Aug 8, 2024
Dear guest, Thank you for allowing us to serve you and for writing about your holiday experience with us. We also welcome your constructive critique and will relay it internally to the relevant departments for their consideration. We hope you come back again soon so we can truly satisfy you, and we wish you well. Best Regards, Quality Manager, Olé Tropical Tenerife
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absolutely loved this hotel,, again read a few bad reviews and start panicking. I neednt have stayed half board food was great,,sunbeds no problem all staff amazing and a smile on their face activities at pool foam party dj etc loved all of it really friendly vibe all round so close to strip easy walk downhill 5 minutes taxi to safari centre 5 euros free ice lollies cocktails fruit etc usually stay H10 wouldnt bother paying the higher price again was given a suite 318 had only booked doble room added bonus view from every room is great
only 2 small details bit noisy at night think security could have done better only 2 nights when paying for drinks at lunch and dinner waitress on 2 occassions came over with card machine while i was eating,, i politely said 2nd time Ill pay when ive finished as i will be ordering more drinks throughout meal ,,, no point bringing card machine over after every drink? they were ok about it but dealing with AI also so maybe a better system
All in all fab hotel and holiday will definetely be returning place is sptless rooms cleaned fresh towels every day safe hire 3 euro a day and towel hire deosits back at end of holiday Entertainment team fab was out most nights but fab singer and karaoke i did see
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Date of stay: October 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
Room Tip:go enjoy completely ignore negative reviews,whats wrong with folk
pool bar expensive we got beers...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from online experience, Owner at Olé Tropical Tenerife
Responded Oct 15, 2024
Dear Angela, It has been a pleasure to serve you and receive your thoughtful words. We will also pass on your helpful observations to the relevant departments for revision as we can only improve by listening to our valued guests. Please come back again soon so we can exceed all of your expectations. Best Regards, Quality Manager Olé Tropical Tenerife
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There are more places to choose from in the Playa de las Americas area.
PRICE RANGE
$125 - $235 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
tropical playa hotel playa de las americas, tropical playa de las americas, tropical playa tenerife
FORMERLY KNOWN AS
Tropical Playa
LOCATION
SpainCanary IslandsTenerifeAronaPlaya de las Americas
NUMBER OF ROOMS
189
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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