Great hotel staff very friendly. Rooms are well equipped and beds are super comfy. Food and pool bar cater for all diets. Only gripe I had was wifi which was very unreliable but could be easily upgraded going back next may with a family of 13 can't wait x
We experienced a very kindly and flexible service when we arrived in a difficult situation without any recommendation. The hotel has a cosy and quiet atmosphere, very familiar. It is very accessible, if you have an mobility impairment. We stayed at a disability room and it was perfect for us. Very good and comfortable beds.
This hotel was recommended to us by friends and we found it to be a nice friendly,small and relaxing place to stay,in a good location,handy for bars,restaurants and shops,staff were friendly,pool area was clean and relaxed and no problem getting a sun bed.can’t comment on the food as we didn’t try it,preferring to make breakfast in the apartment which was reasonably well equipped.
What can I say that I haven't already said. Fantastic staff, immaculately clean apartment and communal areas of the hotel. Situated in a quiet area yet only a short walk to the bars and restaurants and a couple more minutes to the beach. The Andorra is our first choice when we visit Tenerife, thanks Guys PS Book direct with the hotel for the best deals
Nice hotel in ideal position within the resort for us. Rooms were a bit dated but clean & tidy. Staff were friendly & helpful. Pool area opened at 10am so no reserving beds which was good , got beds everyday no problem. Returning in March 2023
Myself and my husband really enjoyed our stay at the Andorra. Location was spot on. The food was good at both the restaurant and the Snack Bar. What stood out for us is that during our stay there was an incident that the hotel staff involved responded to with professionalism and care. The staff involved went above and beyond and I cannot thank them enough for the compassion they showed me. Working with the Public can be really challenging and from what we observed all staff worked really hard to ensure guests received a first class service. Really looking forward to returning in March 2023.
I would recommend this hotel for various reasons, the great location, cleanliness of the rooms and pool area, wonderful service from the moment of checking in to departing, the safe you rent and you’ll be refunded when you leave. There is a very good selection for breakfast.
Well situated Hotel, close to all amenities, such as bus route and taxis. In a very flat area, no hills to climb. Very clean on the outside as it is on the inside. Reception staff are brilliant can't be to helpful. Booking in was simple and quick. Our apartment was on first floor so only a few stairs to climb if you don't like the lift. Inside the apartment was spacious, spotlessly clean with large bathroom, balcony and living room separate from bedroom. Continental breakfast served 8-10 pm, when the pool opens. Sometimes a queue to enter pool sunbed area, but always plenty there. Nice bar at the pool and external dining area adjacent to restaurant. Good food available at reasonable prices. I would say the staff go above and beyond to look after their guests and make your stay a good one. A short walk leads you to the lively bar strip where there is a choice of 8-10 bars all with entertainment every night. A little further on and you come to the Las Vegas' of Tennerife, quality shopping centres, bars, restaurants all surrounding a water fountain area lit up to music every night. I suggest a night in Harry's Bar balcony people watching, brilliant cocktails in a pleasant atmosphere. The beach is 10 minutes walk from hotel, again on the flat. Vey happy to recommend and I will definitely stay there again. John…
A superb stay in the Andorra Hotel. It maybe a 3 star hotel, which is justified but the hotel is clean, but the Andorra is very friendly and the food excellent value for the price, We paid £280 each for half board in October. Make sure you stay in the hotel part, it has full air conditioning. 3rd year we’ve stayed there now in a row and, ideally located for the bars.
This is our second time in this hotel and we have booked again for next February so that is recommendation enough, I think! It's in a great location. The superior one bed apartments are fab with a really big sun terrace. The rooms, pools and surrounding area are pretty & kept very clean. The staff are friendly & helpful & the breakfast is good. All good!