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HD Parque Cristobal Tenerife

Avda. Rafael Puig Llivina, 15, 38660 Playa de las Americas, Arona, Tenerife Spain
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
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Free cancellation until 02/02/22
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (2515)
Panoramas (15)
Pool & Beach (389)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 07/03/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 07/03/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#1 of 61 hotels in Playa de las Americas
Travelers' Choice
HD Parque Cristóbal Tenerife hotel is located in Playa de las Américas, very close to Siam Park and beside Playa de Troya beach. With a warm and welcoming atmosphere, it comprises bungalows, extensive gardens, aqua zones and sports facilities. The hotel is modelled on a traditional Canarian village. Your host is the HD mascot, a friendly cyclops called Chachi who lives in the hotel and makes guest star appearances throughout the day.
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Property amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Game room
Pool / beach towels
Outdoor pool
Heated pool
Breakfast available
Breakfast buffet
Kid-friendly buffet
Kids' meals
Snack bar
Special diet menus
Poolside bar
Entertainment staff
Evening entertainment
Table tennis
Board games / puzzles
Nightclub / DJ
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Car hire
Taxi service
Banquet room
Head massage
Baggage storage
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Blackout curtains
Air conditioning
Private balcony
Flatscreen TV
Seating area
VIP room facilities
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Family rooms
Good to know
Centrally Located
Languages Spoken
English, French, Russian, Spanish and 3 more
4275Reviews902Q+A100Room tips
Traveler rating
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Popular mentions
Iben K wrote a review Dec 1
1 contribution
Clean bungalows and common areas. Everything is in good conditions. Friendly staff that greets you every time you pass them. No problem getting sunbeds at the pools with the Covid19 reservation system. Not crowded. Would not recommend going to dinner just when the restaurent open at 18.30. Everyone with small children will be there. And it gets very hectic and loud. They are all cleared out around 19.15-30. I think that the Covid precautions could be handled better in the restaurent. Handsanitizer should be placed just by the beginning of the buffet and drink lines. More directional arrows on the floors should be made. And they should be more visible. Social distancing, sanitising, and following the arrows should be incouraged by staff every time you enter the restaurent. And the rule about children under a certain age to be served by an adult should be made clear to those travelling with children when they enter the restaurant. Cleaning between diners seem a bit lacking. Placemats are not lifted or exchanged. Also salt and pepper should be provided in single serving bags at the table.
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Date of stay: December 2021Trip type: Traveled as a couple
Jochem wrote a review Dec 1
Barcelona, Spain3 contributions6 helpful votes
This was our second time here. And once again we were happy with our stay. The service, the cleaning, the food, and the overal cleanliness was of a high standard. The location is great, it being very near the beaches. The pools are great too. This is the perfect place if you go with young children.
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Date of stay: December 2021Trip type: Traveled with family
1 Helpful vote
garybrady68 wrote a review Nov 2021
Dundee, United Kingdom5 contributions2 helpful votes
Just back from Cristobal for a family week away. Family of 7, Gran and Grandad, 2 daughters and partner and a friend and a 1 year old grand child. First time here and we were not disappointed. Great location in center of Las Americas. Everyone from reception staff to the cleaning ladies were really nice and helpful. We had a couple minor issue with apartment but these were sorted ASAP when reported to reception. All apartments have at least 2 sunbeds outside so you can use on your tiled area outside apartment which is useful if you don't want to sit at the pool. We actually asked to change 1 of the apartments to get a better suntrap during the day, we had to pay 20Euro for each day, but I was happy to pay to get the apartment by the pool area. Great pools areas (2xPools). You have to book sunbeds the day before from 10 o'clock for the next day, but I thought this worked well. They split the sunbed sessions from 10 until 2, then 14:30 until 6. We were very happy with the food during our stay, plenty choice and breakfast and lunch, all nice and fresh and plenty of choice for everyone. We choose to eat out most nights as there are lots of nice restaurants to try nearby or around at the Safari center where the fountain is. Apartments were nice and cleaned 6 days, think only Sunday the maids did not clean or give fresh towels. They put entertainment on in the bar area most nights, from singers to circus show. They also put a kids disco on from 20:00 to 20:30 in the football park area for the younger kids to participate and dance with the entertainment team, as the kids loved it. To be honest I could not fault this place and we all agreed we would come back here again very happily. There is also an ATM inside the Cristobal if needed. Thanks for a memorable fun relaxing holiday in Cristobal.
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Date of stay: November 2021
1 Helpful vote
LightPacker18358 wrote a review Nov 2021
London2 contributions
Apartments are very well laid out. Ours had awesome access to pool. Cocktails and lager that are available on all inclusive are great as is all staff. Food is average but always something to eat. Great location. Evening entertainment is also ok.
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Date of stay: November 2021Trip type: Traveled with family
wendy l wrote a review Nov 2021
2 contributions
Second visit to this hotel and it was just as good as the first. Perfect for large families as the rooms are very spacious, cleaning was wonderful. Reception and restaurant staff were very friendly, kitchen staff had good knowledge of food allergies, they have a nice vegan selection that wasnt there on our last visit. Entertainment was very family orientated, the staff very good with children. Very good covid prevention system, felt very safe as restrictions were followed, and the sunbed reservation system stops early birds reserving sunbeds with towels from 06:00am. Will definately return!
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Date of stay: November 2021Trip type: Traveled with family
$120 - $357 (Based on Average Rates for a Standard Room)
parque cristobal tenerife hotel playa de las americas
SpainCanary IslandsTenerifeAronaPlaya de las Americas
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Frequently Asked Questions about HD Parque Cristobal Tenerife
Which popular attractions are close to HD Parque Cristobal Tenerife?
Nearby attractions include A Compas Flamenco Show Tenerife (0.06 miles), Sax Rock Bar (0.1 miles), and Princess Di's (0.09 miles).
What are some of the property amenities at HD Parque Cristobal Tenerife?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at HD Parque Cristobal Tenerife?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at HD Parque Cristobal Tenerife?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at HD Parque Cristobal Tenerife?
Yes, parking is available to guests.
What are some restaurants close to HD Parque Cristobal Tenerife?
Conveniently located restaurants include Bbq Spice indian tandoori, Flo’s Healthy Food and Bar, and Ricco Gelato.
Are there opportunities to exercise at HD Parque Cristobal Tenerife?
Yes, guests have access to a pool and a fitness center during their stay.
Does HD Parque Cristobal Tenerife have airport transportation?
Yes, HD Parque Cristobal Tenerife offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at HD Parque Cristobal Tenerife?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at HD Parque Cristobal Tenerife?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at HD Parque Cristobal Tenerife?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Dutch.