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Cleopatra Palace Hotel

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Traveler (1890)
Room & Suite (521)
Pool & Beach (252)
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Overview
  • Excellent53%
  • Very good32%
  • Average10%
  • Poor3%
  • Terrible2%
Travelers talk about
“plunge pool”(257 reviews)
“pianist playing”(30 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
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Rooms
Jun 5Jun 6
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,247)
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2,466 results
Traveler rating
1,307
780
257
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1,307
780
257
73
49
Show reviews that mention
All reviewsplunge poolpianist playingmare nostrum resortthe hard rock cafemediterranean hotelon arrivalsea viewsister hotelglass of champagnebreakfast was amazinglovely hoteltop floorchocolate fountainbed and breakfast basissuperior roomgala dinnersafari centre
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1,211 - 1,215 of 2,466 reviews
Reviewed June 25, 2015

We have stayed at the Cleopatra twice a year for the past eight years, usually five to six weeks on each visit, but this time we stayed the hotel has gone down hill, the staff are not as friendly as they use to be, hotel...More

8  Thank Stella R
Response from Esteban Sedano C, General Manager at Cleopatra Palace HotelResponded June 26, 2015

Dear Stella R, Thank you very much also to give us through this Web Page the chance to explain you some details about your comments. I´m very sorry to know that your stay has been so below your expectations. We greatly regret that you has...More

Reviewed June 25, 2015

Myself and my daughter stayed in Cleopatra Palace early June. We had a sea view double room. I found the room more than adequate, very comfortable large beds, storage space fine for our needs and plenty of room for storing suitcases. No tea/coffee facilities but...More

1  Thank magsnewell
Response from Esteban Sedano C, General Manager at Cleopatra Palace HotelResponded June 25, 2015

Dear Magsnewell, First of all I must thank the dedicated time to send us your comments about your stay at the Cleopatra Palace Hotel. We are pleased that you have received good service by our professional team and feel that trasmitiré comments to the different...More

Reviewed June 24, 2015

I booked this hotel for a trip to Tenerife alone. It came recommended by family who have been there before several times. I can now see why. I was made to feel very welcome by staff from start to finish. Upon arrival I was greeted...More

1  Thank Seefa
Reviewed June 24, 2015

This was my second visit to the Cleopatra and whilst my stay was enjoyable I noticed that nothing has changed. The staff couldn't have been more helpful and pleasant apart from the young woman serving at the bar near Reception whose dour and miserable attitude...More

4  Thank Bonypart
Response from Esteban Sedano C, General Manager at Cleopatra Palace HotelResponded June 25, 2015

Dear Bonypart, First of all I want to thank you very much for contacting us and sharing with us your disappointment. At the Hotel we have a technical service that comes in as soon as possible to fix those faults that may occur in the...More

Reviewed June 23, 2015

We stayed in a double room which had a lovely big comfortable bed, we had a great view from the balcony, we stayed on a bed and breakfast basis and were not disappointed, there were lots of fresh choices and eggs cooked to order,the dining...More

Thank dawn060861
Response from Esteban Sedano C, General Manager at Cleopatra Palace HotelResponded June 25, 2015

Dear dawn060861, First of all I must thank the dedicated time to send us your comments about your stay at the Cleopatra Palace Hotel. We are pleased that you have received good service by our professional team and feel that I will transmit your comments...More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Free Parking
Beachfront
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Business Center with Internet Access
Room Service
Free Parking
Meeting Rooms
Dry Cleaning
Laundry Service
Banquet Room
Multilingual Staff
Airport Transportation
Concierge
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
$145 - $223 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Playa de las Americas
#6 On the Beach Hotel in Playa de las Americas
#8 Spa Hotel in Playa de las Americas
#9 Romantic Hotel in Playa de las Americas
#12 Luxury Hotel in Playa de las Americas
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
Details
Price range
$145 - $223 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Playa de las Americas
#6 On the Beach Hotel in Playa de las Americas
#8 Spa Hotel in Playa de las Americas
#9 Romantic Hotel in Playa de las Americas
#12 Luxury Hotel in Playa de las Americas
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
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Traveler (1890)
Room & Suite (521)
Pool & Beach (252)
Dining (158)
Amenities (84)
Family and Play Areas (9)
Questions & Answers
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andrewjsut
May 9, 2018|
AnswerShow all 4 answers
Response from Amanda M | Reviewed this property |
No i stayed in a double room. The room and bathroom quite spacious. Balcony small but adequate
1
Vote
May 4, 2018|
AnswerShow all 3 answers
Response from K2598NEkaren | Reviewed this property |
The ones facing the Mediterean palace pool do
1
Vote
Sara R
April 29, 2018|
AnswerShow all 5 answers
Response from Alejandro Cresp... D | Property representative |
Dear Sara R, We can offer you our private transfer service with the chauffeur from the hotel. The prices are depending on at which airport you’ll arrive. Up to 4 people from Reina Sofía Airport (South airport TFS) to Mare... More
0
Votes
Room Tips
"When you arrive get a private transfer only 20 euro to hotel and there in 15 minutes instead of an hour on..."
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"We were on 2nd floor pool view and had no street noise."
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"Ocean view plunge pool rooms are beautiful and get the sun all day."
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"I like my midle room floor, but i think its worth having the ocean view rooms"
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