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Cleopatra Palace Hotel

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Cleopatra Palace Hotel
Cleopatra Palace Hotel
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2,478 Reviews from our TripAdvisor Community

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Showing 1,885: English reviews
Manchester, United Kingdom
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed here after initially booking into the sister hotel the mare nostrum , we moved free of charge as found the mare nostrum too noisy with lots of children our mistake but the Cleopatra was very understanding and offered us a few rooms which were really nice so we took a first floor room and it was lovely and peaceful... More 

Helpful?
Thank markus209
Gloucestershire, United Kingdom
2 reviews
3 of 5 stars Reviewed 2 days ago NEW

My party thought the hotel would have been very nice about 5 or ten years ago but a little tired looking now with half of the lamps out in the chandeliers out and the food seemed to be bland like cheaper cuts of meat the grouting around our bath were rust colour stained and cracked floor tiles other than that... More 

Helpful?
Thank Matthew J
Alejandro Cresp... D, General Manager at Cleopatra Palace Hotel, responded to this review

Dear Guest, Thank you for your comments. I´m sorry to know that the standard of our facilities has been below your expectations. Please, accept my deepest apologies for the inconveniences. I hope the other aspects of our service and attention have pleased you. Do not hesitate to visit our web page where you can find information about special prices and... More 

Eastbourne, United Kingdom
1 review
4 of 5 stars Reviewed 2 days ago NEW

This Hotel is in a perfect position ,right on the beach and central for bars and restaurants. We had a sea view room 8152 which was nice to sit out and watch the world go by. We took our own electric kettle and coffee and this came in very useful.I think these things should be in each room as standard... More 

Helpful?
Thank Paul D
Alejandro Cresp... D, General Manager at Cleopatra Palace Hotel, responded to this review

Dear Guest, Thank you very much for your nice comments about your stay with us. Nothing could please us more than welcoming you again in future visits to Tenerife. Do not hesitate to contact us if you need any assistance with your booking. We´ll be happy to help you. Best regards, More 

1 review
5 of 5 stars Reviewed 2 days ago NEW

We have just arrived back after spending 2 weeks here. I had visited this hotel before this time we had B&B there were so many choices you could never be bored with the same old thing. We were here on our belated honeymoon and the room was decorated perfectly upon our arrival which was arranged before we arrived. On the... More 

Helpful?
Thank Tracey F
Alejandro Cresp... D, General Manager at Cleopatra Palace Hotel, responded to this review

Dear Guest, Thank you very much for your positive review and for giving us a high rating. I am glad to know that your experience with us has been good and I will be happy to welcome you again in future visits to Tenerife. I suggest you to check our best prices and promotions on our web page, where you... More 

Bucharest, Romania
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW

Gorgeous hotel. We stay in room 7134. Very well placed in Playas de las Americas because you have very close pubs, resaturants, shops, beach. You have every evening show at Mediteranneo Hotel, close to the Cleopatra. We eat an very, very good breakfast. We don' t like that our room was at ground floor and we have a problem with... More 

Helpful?
Thank LumiFD
Alejandro Cresp... D, General Manager at Cleopatra Palace Hotel, responded to this review

Dear Guest, Thank you very much for your comments. I´m sorry to see that, in spite of your positive review, you are rating us low. I suppose this is due to the location of your room, as you have mentioned. It is a pity that you have not contacted us before as we would have been able to look for... More 

Bradford, United Kingdom
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

stayed w/c 17/09/2016 hotel is lovely and clean we stayed B&B breakfast was lovely lots of different stuff on each morning most items cooked fresh never had a problem getting a sun bed pool was nice as well & very quiet through the day nice and relaxing room was nice & clean but could do with updating as looking tired... More 

Helpful?
Thank maureen s
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

What can one say about the cleopatra except brilliant! From arriving to departure on the 18th sept. All the staff from room maids-waiters-waitresess-chefs and resturant manageress so lovely. Must say a special hallo to Andrew in resturant lovely lad. We had a plungpool room great plenty of space. Fridge in room realy handy for copild drinks or milk. No charge... More 

Helpful?
Thank Doreen W
Level Contributor
48 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
2 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed for 4 nights got back last night. Thank god it was only 4 nights as my back was killing me with the poor quality beds! We booked a suite with plunge poor I would say save ur money- we never used it as its shaded and always cold. It was dirty and water not changed once during our... More 

Helpful?
Thank Sammieb25
Alejandro Cresp... D, General Manager at Cleopatra Palace Hotel, responded to this review

Dear Guest, Thank you for your comments. I´m very sorry to know that the standard of our facilities and breakfast service has been below your expectations. We offer a wide variety of products for breakfast, with more tan a hundred different elements, with the aim to cater for all tastes and nationalities. You can also contact our Maître and request... More 

1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

We travel everywhere from Latin America to Asia but this is my first ever review on trip advisor. It was really difficult choosing which hotel to stay in given everyone's different expectations and what they are looking for in a holiday. So here is a detailed review based on us as a young couple... Feel free to message if you... More 

Helpful?
5 Thank Ken C
Alejandro Cresp... D, General Manager at Cleopatra Palace Hotel, responded to this review

Dear Guest, Thank you very much for taking the time to write such a detailed review about your recent stay with us. I am happy to read that our service, attention, location and service have contributed to make your stay enjoyable and your anniversary trip worth it. I will pass your comments to the entire Cleopatra team as I am... More 

Midlands
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The Cleopatra is a great hotel ,but The bedrooms need improving shabby furniture & little things like lock on bathroom door ,mirror in bathroom dressing gowns tea & coffee facilities would so improve it But must say food fantastic staff friendly & helpful Room overlooking sea couldn't be any better Great pool ,jacuzzi not working all week though

Helpful?
Thank Marilyn B
Alejandro Cresp... D, General Manager at Cleopatra Palace Hotel, responded to this review

Dear Guest, Thank you very much for your review. I´m glad to know that, in general terms, the balance of your stay has been positive. I would like to thank you for your suggestions regarding the room decor and standard and for the nice words about our staff, much appreciated. I hope to welcome you again in future visits to... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Free Parking
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Concierge
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
A beachfront hotel of classic elegance in a fantastic setting right on the world-famous Playa de las Americas in Southern Tenerife, it offers guests comfortable rooms with antique Roman touches, spa relaxation with thalassotherapy and perfect tranquility. ... more   less 

Additional Information about Cleopatra Palace Hotel

Address: Avenida de las Americas s/n | Playa del Camison, 38660 Playa de las Americas, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Playa de las Americas
Price Range: $128 - $316 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cleopatra Palace Hotel 4*
Number of rooms: 431
Reservation Options:
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Also Known As:
Cleopatra Hotel Tenerife
Hotel Cleopatra Palace
Cleopatra Palace Tenerife
Cleopatra Palace Hotel Tenerife/Playa De Las Americas
Hotel Style:
#5 Spa Hotel in Playa de las Americas
#5 On the Beach Hotel in Playa de las Americas
#6 Family Hotel in Playa de las Americas
#9 Romantic Hotel in Playa de las Americas
#10 Luxury Hotel in Playa de las Americas
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