Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
TIGOTAN · Lovers & Friends 4* Hotel ( Adults Only +18) has an excellent location, in the centre of Playa de las Americas and only a few metres from the beach, perfect for those who wish to discover the surrounding areas, as the beaches and shopping centres are only a few steps away. For your relaxation, the hotel has 416 recently renovated rooms, including the new Romance and Smart rooms, as well as a new rooftop leisure zone with swimming pool and chill-out bar. Enjoy our buffet restaurant with show-cooking, and the modern Santa Rosa Grill, specialised in meat and fish dishes. Try one of our daily gourmet dishes in the restaurant or one of our theme dinners in the buffet. Its pleasant and friendly atmosphere, as well as its courteous and helpful staff, makes this hotel a favourite among many of our guests.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Tigotan Lovers & Friends Playa de las Americas - Adults Only (+18)
2,363 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
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The Tigotan Lovers & Friends Playa de las Americas garners compliments for its pristine cleanliness and prime location near beaches and nightlife. Guests relish the vibrant entertainment and modern ambiance, though some find the music overbearing.
While service and amenities generally receive high marks, a number of guests mention noise disruptions and additional fees for certain amenities and room features. The contemporary rooms are celebrated for their cleanliness, but critiques surface regarding maintenance and the need for updates.
Location
Central
Atmosphere
Lively
Rooms
Modern
Value
Expensive
Cleanliness
Spotless
Noise level
Noisy
Service
Friendly
Amenities
Satisfactory
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We spent a week here in October 2023 and loved it! It’s the perfect hotel for a really relaxing stay. Overall, it is clean, quiet and the staff are really helpful.
The hotel is in a great location and is approximately a 10-15 min walk from both the strip for night life or Los Christianos which has some lovely bars and restaurants along a sandy beach. There are also several good bars, restaurants and a supermarket on the same road as the hotel and a great shopping centre just a short walk away, so no need to travel far to get what you need. It is also a 6/7 minute drive from Siam Water Park which is a great day out.
The hotel itself has great facilities with two pools (one large one on the lower ground floor and one smaller infinity pool on the roof). You have to pay to book a sun bed on the roof but there are plenty of other sun beds around to enjoy the pools without paying. In spite of lots of recent reviews complaining about lack of sun beds, we didn’t experience this problem at all- hopefully the hotel have listened to the comments and improved the number of sun beds.
The buffet is great and there are also two other bars that you can choose to eat at during the day and an A La Carte restaurant which hotel guests can eat at for a discounted rate (I think 15%). The chefs and waiting staff were particularly helpful- I am a coeliac and they really went out of their way to ensure that I could eat safely. Unlike many hotels and restaurants, there were plenty of gluten free options and the chef offered to cook me various things separately to avoid contamination and then brought the food himself to my table. They reassured me that they have strict allergy procedures in place and made me feel very much at ease.
Overall, I would definitely recommend this hotel for a quiet and relaxing stay (and especially if you’re after decent gluten free food!)
Thank you Tigotan 😊
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Date of stay: October 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I went to Tigotan from 26th Aug - 2nd Sep with my partner, and we both absolutely loved it. The hotel is in a great location, about 5 minutes walk from great restaurants, shops and the beach.
Firstly, the room. We opted for an upgraded 'Smart Room' with 'Executive Service'. Overall we'd say that the upgrade was worth it but there are a few things that could make it better. The bed was enormous and comfortable, and the mood lighting and sound system were nice little extras. Balcony facing the pool was great, meant you could watch poolside entertainment at night if you wanted to be in the comfort of your own room. Mini-fridge was stocked and for once actually cooled stuff down, rather than making it room temperature - real bonus, especially as Tenerife was in the 30c + whilst we were there. Two slight disappointments with the room were 1) The room was advertised as coming with a gaming console, which I confess helped sway my decision to book the room as I thought it would be entertaining whilst my partner got ready for evenings, however this was not in the room. 2) was that the toilet was a little run-down. Plenty space and shower was fine, but the grouting was dirty, it was dark and dingy, the mirror was damaged and generally it felt tired. It would have been disappointing had we even gone for the standard room, but it felt especially out of place having had the upgraded room.
The 'executive' service entitles you to some nice upgrades - glass of fizz when you arrive, help along to your room at check-in and shown the technology, free mini-fridge, free use of the safe, free booking of sun beds and access to the executive lounge. The latter is a small area with indoor and outdoor seating, and unlimited free food and drink. Sandwiches and snacks are pretty basic but did the job as a quick snack between breakfast and dinner. Drink options were good and well stocked. The executive service also gives you a voucher for a free meal at their a la carte restaurant, which we used and was fantastic - especially the salmon tartare!
Hotel had great entertainment, with activities on downstairs most days. The upstairs Cafe Del Mar section with the infinity pools were great, and although we didn't need it ourselves, it was great to see that one of the pools had been given gradual incline steps for those with accessibility needs. A special shout-out goes to the staff at Cafe Del Mar, the rooftop bar, who were incredibly friendly and accommodating - especially their patience with my Spanish!
All in all, it's a great hotel in a fabulous location, just 5 minutes saunter from restaurants, bars and beaches. The staff were great as were the facilities, and I would definitely go back in the future.
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip:Daytime entertainment like foam parties happen downstairs at the main pool, upstairs maintains a...
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The hotel is centrally located close to shops and restaurants and a short walk from the beach promenade The standard of cleaning and service of staff was in the top and the food well prepared and varied both for the morning and evening buffet The hotel provided various activities every day for interested guests and various musical entertainment throughout the week both in the hall bar, at the pool and on the roof café- sometimes however loud music The hotel has a wellness department and a hair salon Our room with balcony to the pool was located so we didn't get lunch and evening sun - it was a good choice for us Some of the hotel’s rooms, facing the surroundings, have views of a wall
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Date of stay: December 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was my 4th visit to the Tigotan and have to say it might be my last . I feel standards are starting to slip and dare I say becoming a bit complacent comparing it with previous visits. There are a lot of positives , the food , the location and the staff, a special mention to Joselo in the bar area , always smiling and welcoming and Lucille in the restaurant who always has a smile for you. However this year the pool area and rooms have badly let it down. The rooms on the ground and the first floors have not had any refurbishment and for anyone wanting a room facing the pool and a little higher have to pay quite a bit more and are called "Deluxe". from what I could see these rooms had only been redecorated , nothing else. My room was the same tired decor as from my first visit in 2018 and was needing done then. The curtains were really dirty from being pulled open and shut and the bed cover dull and faded. As for the pool area it left a lot to be desired, the sun loungers were shabby and not enough of them and the parasols worn , broken and ripped . You need to get rid of those Bali daybeds and you would have room for so many more loungers. Get control of the towels on beds, none of the pool attendants were removing the towels in fact often were seen sitting watching people put them down and walking away. Being paid for doing nothing. There were a few days at 9am having had breakfast and wanting to relax with my book before the day got too hot that I couldn't find a single lounger without a towel on it. The previous system of removing towels up to 10am if no one was sitting on them was much fairer. I doubt very much that I'll be back which is a shame as it was a lovely hotel.
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Responsable Calidad, Other at Tigotan Lovers & Friends Playa de las Americas - Adults Only (+18)
Responded Nov 3, 2023
Dear luvtenerife2016, We sincerely appreciate the time you have dedicated to let us know your comments through TripAdvisor about our hotel. You are mentioning how friendly our staff is, this is really great for us, since they all do their absolute best for our guests each day. We are glad to know that you enjoyed the variety of dishes and quality of the food we offer in the restaurant. The opinion of our guests is very important to us and therefore we would like to thank you for writing this comment to help us improve the hotel.Please accept our apologies. We would not like you to keep with that feeling about us, so we encourage you to give us a second chance. Kind regards, Hotel Tigotan Team
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This was our third visit this year and noticed a definite change. We booked for new year in November and was not able to get our room choice we normally stay in romance or deluxe pool view. We have always went with exclusive service which comes with these rooms. This time all that was available was a deluxe and we upgraded to exclusive. I had emailed the hotel numerous times asking to pick a room or pay for pool view with no response at all so was nervous when we arrived. The cost to stay at the hotel on New Year’s Eve was 699 euro for the night so was hopeful that we could get a decent room. When we arrived we were allocated a room facing the apartment block next door and I asked to pay for an upgrade which was 100 euro and we are allocated ground floor pool view room. The Italian girl at reception was great and we felt at this point that we had made a good choice and was aware that we would have to wait until the next day for exclusive extras to be put in the room. As it was after 10 when we arrived. We had to continually ask for the minibar and other extras which only arrived after asking 4 times and the bottle opener still hasn’t arrived. This was very annoying as we had already paid for the exclusive with another 100 euros on top. Really felt like we were having to beg which was not a nice experience or like the previous times we had been. Food wasn’t great this time either and had to eat out a few nights as pizza and chips was becoming a bit boring. The hotel is beautiful and the gala dinner at new year was so good the staff are excellent with a shout out to Luis who was so attentive and remembered us from previous visits. Never a problem getting a sun bed as they are in this now removing towels which was great to see. There seems to be a reduction of staff within the restaurant and poor Abdul was managing the egg stations by himself and also at night the cooked meats there was always such a queue as limited staff. I have been an active supporter of this hotel recommending it to friends etc however this experience for us is making us look to alternatives. The location and hotel is fabulous but these small annoyances were also felt by others who have also been loyal to the hotel for a number of years. I hope that the hotel can get back to where it was and I’m sure after a stay at another hotel I will return just ensuring that I book the romance room or exclusive pool view to avoid these concerns.
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Date of stay: December 2024Trip type: Traveled as a couple
Room Tip:Ensure you book the romance or deluxe pool
View rooms.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel- cmanager, Owner at Tigotan Lovers & Friends Playa de las Americas - Adults Only (+18)
Responded 4 weeks ago
Dear lyndz1808, Thank you for taking the time to provide feedback on your recent stay at our hotel. We are thrilled to hear that you found our New Year’s gala dinner delightful and that the attentiveness of our staff, especially Luis, stood out to you. It's rewarding to know that our policy of not reserving sunbeds contributed positively to your experience. We regret to learn that your stay this time did not entirely meet your expectations. While we strive to provide prompt and efficient service, we apologize for any delay regarding the exclusive extras and the minibar setup in your room. Your dining experience is also of great importance to us, and we're disheartened to hear that our food offerings did not live up to the variety we aim to achieve. We appreciate your observations regarding the staffing in our restaurant areas and will review this feedback internally. It's heartening to know that despite these issues, you still find our location and hotel to be fabulous. We are continuously working on enhancing our guests' experiences, and your candid comments are invaluable in this process. We hope to welcome you back in the future and have the chance to exceed your expectations. Warmest regards, Team Tigotan Lovers and Friends
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We had a fantastic experience here. Tigotan is an over 18 hotel. Location is a 10 minute stroll to the beach and in the centre of las americas. Rooms have double bed and very large bathroom. We paid extra for a pool view, definitely worth it. All the staff are very friendly, especially the day time entertainment team. The entertainment during the day is excellent and the evening is hit and miss depending on what you are interested in. Breakfast and dinner is included in the price, plenty of choice at both and the evening menu changes each night. Towels can be hired at €20 each but is refunded at the end of your stay.
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Date of stay: August 2024Trip type: Traveled as a couple
Room Tip:Pool view
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel- cmanager, Owner at Tigotan Lovers & Friends Playa de las Americas - Adults Only (+18)
Responded Aug 20, 2024
Dear Jason, We're thrilled to hear about your superb stay with us. It's wonderful to know that our strategic location provided convenience for your outings and that the view from your pool view room added a special touch to your experience. Our team is heartened by your compliments on the friendly service, particularly the entertainment staff who strive to create memorable moments for our guests. We're delighted that our breakfast and dinner offerings hit the mark with their variety and that our commitment to providing value was evident in the refundable towel service. We eagerly await the opportunity to host you again for another fantastic experience. Warmest regards, Team Tigotan Lovers and Friends
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We have stayed at The Tigotan over twenty times so that tells you that this is a good hotel, we have stayed in many others but we keep on returning here. The rooms are good but ask for a room on the sunny side if your stay is in the months between November and January as the sun is lower in the sky which means the one side of the hotel pool view rooms don’t get any sun at all but if you don’t spend anytime on the balcony it doesn’t really matter. The restaurant is excellent you will not be disappointed trust me, there is everything you could wish for at breakfast and dinner with lots of freshly cooked meats and fish. The staff throughout the hotel are brilliant especially if you try to get to know them they love to interact. The pool can be a little overcrowded when the hotel is full and you will need to get your towels out by 8.30am which isn’t too bad tbh. But if you do leave your towels and do not return after a period of time they will be removed with a polite letter left asking you not to do this, this is a good thing in my opinion too many people put towels on beds and disappear for hours. The pool is a bit cold so not many people use it in the winter months but that’s the same in most hotels in Tenerife. There was entertainment outside on a couple of nights a Queen tribute band and a Soul group both were very good. There is also good entertainment every night in the hotel where you can sit comfortably the waiters do a great job even when it’s busy, a big thank you to Joselo, Lilly, Yolanda and Edwina. Plus they now have Premiership football on for all you footy fans.
It’s in good location with lots of bars and restaurants within walking distance, the weather was lovely and sunny almost every day but take a jacket as the temperature does drop at this time of year plus gents shove a pair of trousers in your case.
Once again thank you Tigotan for a lovely holiday we will be back next year, oh and one other thing Bart the director of the hotel is always out and about and is always willing to sort out any little issues you might have, good to see the boss earning his corn.
Happy holidays.
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Date of stay: January 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Amazing facilities for all levels of service. Upgrade possibilities to turn your day into an even more magical experience.
A beautiful modern hotel with 2 outdoor Jacuzzi’s alongside a large pool and waterfall on the ground floor and an additional jacuzzi and pool on the roof terrace where you can drink and eat snacks to your hearts delight while enjoying the luxury of personalized service. Costs for a bed on the roof terrace is 25 euro for the day but that amount is credited to you in the form of food or drink which I thought was totally reasonable. For an even more luxurious experience you can reserve a Bali bed overlooking the incredible beaches facing the island of La Gomera.
The buffet breakfast was diverse and abundant with a personal chef who will make you eggs any style. Moreover, you can start your day with a glass of Cava or fresh orange juice; all included as part of the buffet.
This hotel has free underground parking although the Location is ideal to walk to the beach within 10 minutes with bars and restaurants everywhere. There are Spanish restaurants within the vicinity (Tio Martin; a lovely tapas restaurant is across the street) but this area seems to cater mostly to British tourists.
During the day the hotel provides continuous entertainment for all ages (18+) and during the evenings they have amazing live musical tribute bands both outside and in the bar area.
The hotel provides a guest experience desk to help you navigate the many tours available on the island. The staff seem genuinely happy in their roles and everyone we encountered was extremely professional, kind and genuinely accommodating. We particularly appreciated the efforts made to convert our bed from a twin to a double. The attention to detail made us feel special.
Thanks to everyone for making our holiday so great...
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Date of stay: June 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
Room Tip:bar has chips and nuts and there is a vending machine but no room service at night
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel- cmanager, Owner at Tigotan Lovers & Friends Playa de las Americas - Adults Only (+18)
Responded Jun 24, 2024
Dear tvdude99, Thank you for sharing your experience with us. We're delighted to hear that you enjoyed the diversity and quality of our breakfast buffet, which indeed features live cooking stations and a selection of fresh beverages. Your appreciation for our roof terrace pool and the option to convert the Bali bed charge into credits for food and drinks highlights our commitment to providing value and exceptional experiences. It's wonderful to know that our team's professionalism and kindness stood out during your stay, enhancing your overall experience at our hotel. We are also glad you found our location convenient for beach access and enjoying the local dining scene, including the lovely tapas at Tio Martin. We look forward to welcoming you back for another fantastic holiday. Team Tigotan Lovers and Friends
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Pre pandemic we had stayed at this hotel 4 times. I have reviewed the hotel previously on here with 4 and 5 star ratings. But unfortunately on our first visit back in over 4 years, there was little to be positive about.
Over the last few months the hotel has been refurbishing rooms on the higher floors, this was long overdue. In reality they have just refurbished these higher floor rooms to a normal 4 star standard. But incredibly they now call these 'deluxe rooms' and charge you extra for them. The lower floor rooms have not changed and are the same tired old rooms that were desperately tired before the pandemic. In reality these lower floor rooms are now just of a poor 3 star quality standard, with multiple chips on the floor tiles and dirty patio door curtains. In the bathroom you step between the bidet and toilet to get into a grubby bath that can't be made to look clean, to have a shower. Top tip, when you are stepping out of the bath, keep the toilet lid closed, just in case. They are also replacing the fridges in the rooms with a glass fronted chillers, that just keeps items lukewarm, certainly not cold.
There has been ongoing problems with the reserving of sunbeds documented here before. It's true most are gone by 8am and people have been booking them from the early hours. The old system where the pool area didn't open until 9am appeared to work better. But if your idea of a relaxing holiday is getting up at 5 or 6am or earlier, to put towels on a sunbed, this hotel is the place for you. The pool attendant does put half hour notices on the loungers at 10.30am if people haven't arrived back to them, but I never saw 1 towel lifted at 11am. The majority of sun beds are also in desperate need of replacing and whilst we were there to be fair, they had started doing this.
The two large jacuzzis poolside used to be heated and were actually quite warm, not any more. They are just slightly warmer than the main pool. The jacuzzi on the rooftop is the warmest of the 3.
Most 4 star hotels have a dress code in the evening whilst dinning, not here. Expect men in cargo shorts, flip flops, football shirts and ladies in beach dresses covering swimwear.
This was our 5th visit to the Tigotan and I feel on this occasion a 2 star review is very generous and not overally harsh. Not sure if I would ever return again, maybe when all the rooms are refurbished to a 4 star standard and they drop this stupid deluxe title.
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Date of stay: October 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Responsable Calidad, Other at Tigotan Lovers & Friends Playa de las Americas - Adults Only (+18)
Responded Nov 3, 2023
Dear davidmI6797SC, We sincerely appreciate the time you have dedicated to let us know your comments through TripAdvisor about our newly renovated Hotel Tigotan. As you mentioned you know our hotel rooms pre-pandemic and have visited us four times, we want to thank you for your loyalty, this shows us how satisfied you have been we us in general. We indeed have renovated and continue doing so the hotel, for us is imperative to improve in every department and that includes our rooms and amenities among other things. Our dress code for dinner is simple, trouser and shoes are mandatory, no flip flops, no cargo shorts are allowed. We try to establish an appropriate way of dress for having dinner, we are very sorry if you encountered at your stay some guest that did not comply with the dress code. As the direct feedback of our guests is of paramount importance for us we wish to thank you once again for your comments. Please rest assured that we have immediately addressed all your issues and are working hard to improve wherever possible We are really sorry. We would not like you to keep with that feeling about us, so we encourage you to give us a another chance. Kind regards, Tigotan Lovers & Friends Team.
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Just returned from the most amazing week at Tigotan ! One of my new favourite hotels & will be our go to hotel for any future visits to Tenerife without a doubt. Central location, spotlessly clean in all areas, food was of great quality and always hot, fresh and a great selection at both breakfast and evening meal. We were located on the ground floor and although we didn’t have a pool or sea view we had a fantastic large balcony which more than made up for that! The entertainment both day & in the evenings was varied and fun, a much better standard than any previous hotels where we have often chose to avoid watching. The staff are all very friendly & work exceptionally hard from the cleaning staff to bar, reception, entertainment and restaurant all going above and beyond to make your holiday special. The upstairs pools and spa are beautiful and the service was also amazing with the Atlantis evening being one of the highlights of our time here. Really can’t recommend highly enough and we will definitely be booking to come back very soon ! The only one small criticism I could make if I had to would be the lack of a fridge in the room as nobody likes room temperature water and also when charging drinks, food etc to your room do keep your receipts as there was a slight confusion over a bill we had previously paid via cash at reception but it had not been marked as paid - this was however resolved as we had still got our receipt.
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Date of stay: July 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel- cmanager, Owner at Tigotan Lovers & Friends Playa de las Americas - Adults Only (+18)
Responded Jul 13, 2024
Dear Guest, Thank you for taking the time to share your wonderful feedback on your recent stay. We're delighted to hear that our central location and the cleanliness of our facilities contributed to a memorable holiday experience for you. It's gratifying to learn that our dining options impressed you with their quality, variety, and the temperature of the meals. Your kind words regarding the entertainment provided and the hard work of our dedicated staff are much appreciated. We're thrilled that the balcony of your ground floor room exceeded your expectations, offering ample space for relaxation. Regarding your comment about the absence of a fridge, we do indeed provide minibars with an initial complimentary stock in certain room categories, and we apologize for any inconvenience you may have experienced. Additionally, we are attentive to ensuring accurate billing and appreciate your understanding in resolving the matter with the provided receipt. We eagerly await the opportunity to host you once again for another fantastic holiday experience. Warm regards, Team Tigotan Lovers and Friends
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There are more places to choose from in the Playa de las Americas area.
PRICE RANGE
$173 - $275 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
dream resort noelia sur, noelia sur tenerife, hotel noelia sur tenerife
FORMERLY KNOWN AS
Dreamplace Noelia Sur
LOCATION
SpainCanary IslandsTenerifeAronaPlaya de las Americas
NUMBER OF ROOMS
416
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Does Tigotan Lovers & Friends Playa de las Americas - Adults Only (+18) have airport transportation?
Yes, Tigotan Lovers & Friends Playa de las Americas - Adults Only (+18) offers airport transportation for guests. We recommend calling ahead to confirm details.