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Laguna Park 2

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Laguna Park 2
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2,645 Reviews from our TripAdvisor Community

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Showing 2,329: English reviews
Y Felinheli, United Kingdom
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed yesterday NEW

Stayed a week here,we where delayed two hours in Manchester,arrived about eleven at night,booked in told directions to room,find your own way.Room was basic,two single beds ,wardrobe. Kitchenet/lounge,with pullout bed,sea view balcony.This hotel is on a steep hill ,it did the job for us,because we where out all day,came back for a nap and wash then back out,would not stay... More 

Helpful?
Thank thebonc
2 reviews
Reviewed yesterday NEW via mobile

Arrived eleven o'clock at night,after 2hr delayed flight,booked in given directions to room,find your own way.Rooms basic,2 single beds,kitchenet/living room,sea view ,it was ok for a base camp ,it on a steep hill,.we where out all day so never seen much of the hotel,cleaners emptied bins every day ,towels every other,did the job for us.

Helpful?
Thank Sion O
Grangemouth, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 days ago NEW

My Husband and I stayed here from the 16/11 to 23/11 in room Q10. We were very apprehensive after reading the reviews as my husband has many health issues including COPD and Emphysema. We arrived there at 14:30 and was met by a very nice man at reception. We were given our room number which we couldn't find but another... More 

Helpful?
1 Thank AmandaTemperley1
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 days ago NEW via mobile

We stayed here for 4 days but it was not a good experience as we found bedbugs in our bed and a very big cockroach and few small cockroaches in our apartment. There are few red colours ants as well which bites! We didn't expect it to be very good before booking so we planned our all outdoor activities during... More 

Helpful?
1 Thank Viraj D

Travelers are raving about these Playa de las Americas hotels

Essex, United Kingdom
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 3 days ago NEW

Just got back from a weeks stay and we weren't impressed if honest food was terrible cold and well over cooked never experienced anything like it before so we eat out most nights but not only that for the week we stayed every night was just pizza and chips for kids no nuggets or anything like that just pizza felt... More 

Helpful?
Thank Martin C
Level Contributor
68 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 4 days ago NEW via mobile

Well we arrived and were disappointed the place seemed disorganised. They seem in the middle of repainting the place, we thought the place seemed clean but the maids only come every other day and day 5 we found cockroachs and we had no food in our room. As for food limited and poor, been to a lot all inclusive hotels... More 

Helpful?
Thank Dan45030
SubdirectoraLPR, Director de Relaciones con Clientes at Laguna Park 2, responded to this review

Dear Dan, we apologize for not covering your expectations, in hot climates you can find some insects. As per standard, we clean room every two days but there is no problem if you request more service. Our catering service are upon standard, with a weekly meny with salads, meat, fish, desserts, cream our soup, cheese table, and so on, if... More 

Solihull, United Kingdom
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 days ago NEW

Just got back from a week at Laguna Park 2. We were room only and spent all our time (from 9am - 9 pm) out and about, so we only really used the room to sleep in. Having said that the room was fine, cleaned every other day. As others state , on a hill so walked down and got... More 

Helpful?
Thank Mez1963
SubdirectoraLPR, Director de Relaciones con Clientes at Laguna Park 2, responded to this review

Dear Mez1963, thank yoy very much for your nice comments, we are pleased to know you had a pleasant stay and that you felt comfortable in our hotel. Hope to see you again and with kind regards, More 

Brighouse, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 days ago NEW

We arrived on the 18th November 2016 at around 11.00 am to be greeted by a nice guy on reception, we deposited our luggage in the storage area and went for some lunch. On our return at around 16.00 we were again greeted by the same nice guy, we were handed our keys and directions to our room, on arrival... More 

Helpful?
Thank Martin H
SubdirectoraLPR, Director de Relaciones con Clientes at Laguna Park 2, responded to this review

Dear Martin, we apologize the inconveniences during your stay, in hot climates is possible find some insects. We have a 24 hour staff in order to solve any issues our clients could have during their stay. We always try to do our best and offer the best solution if requested, rooms changes are upon availability. we regret again not cover... More 

Rosehearty, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

I stayed at Laguna park 2 for a week all inclusive at the beginning of September this year, this is the fifth time we have stayed here and every time we have stayed we have had an excellent holiday,the first time we came we read a few negative reviews and were a bit worried about staying but once we got... More 

Review collected in partnership with this hotel

Helpful?
2 Thank alexandermU1582SV
SubdirectoraLPR, Director de Relaciones con Clientes at Laguna Park 2, responded to this review

Dear Sandy thank you very much for choosing us again, we are pleased to Know you always enjoy with us. WE hope to see you soon in your next holidays! Kindest regards More 

North Walsham
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

Lovely two weeks. Was worried what it would be like due to previous reviews however, room was clean and tidy, sheets changed every other day and cleaners came in everyday. Nothing stolen, trust worthy and helpful staff. Would definitely go back.

Review collected in partnership with this hotel

Helpful?
1 Thank hayleyd1994
SubdirectoraLPR, Director de Relaciones con Clientes at Laguna Park 2, responded to this review

Dear customer, thank you very much for your lovely comments, we hope to see you again. Warm regards, More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Refrigerator in room
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service

Additional Information about Laguna Park 2

Address: C/ Pais Vasco 2 | Urb Torviscas Alto s/n, 38660 Playa de las Americas, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Playa de las Americas
Price Range: $36 - $171 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Laguna Park 2 2*
Number of rooms: 318
Reservation Options:
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Also Known As:
Laguna Park 2 Hotel Playa De Las Americas
Laguna Park 1
Laguna Park 2 Tenerife/Playa De Las Americas
1 Laguna Park
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Questions & Answers

Here's what travelers have asked, with answers from Laguna Park 2 staff and other travelers.
237 questions
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Questions? Get answers from Laguna Park 2 staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms by the pool are excelllent”
 of 5 bubbles AmandaTemperley1, 2 days ago | Read review
“Don't book this terrible hotel”
 of 5 bubbles K5310CMmartinh, 6 days ago | Read review
“All are amazing”
 of 5 bubbles 887graymond, 1 week ago | Read review
“I would recommend rooms nearer to the pool.”
 of 5 bubbles 924teresak, 1 week ago | Read review
“Rooms on the left to reception top floor, for fantastic views.”
 of 5 bubbles 26gillianl, 2 weeks ago | Read review
5 of 5
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