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Hotel Troya

Hotel website
Avenida Rafael Puig Lluvina, 2, 38660 Playa de las Americas, Tenerife, Spain (Formerly Hesperia Troya)
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1 room 1 adult
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Hotel Troya
Hotel Troya
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687 Reviews from our TripAdvisor Community

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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW via mobile

I've been in Troya Hotel . I had a great time thanks The hotel's staff is very nice and helpful...they give me a lot of useful informations about places to visit and sightseeing .. I had fun there The room was nice and clean..location is perfect..thank you everyone for everything.. I really enjoyed there

Helpful?
1 Thank Eka B
Yate, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed yesterday NEW

in desperate need of a bit of sunshine and warmth we scanned trip advisor and picked the 'Troya' the reviews were varied and some were just people wanting to be picky but it suited us. we chose right. The location was super, out of the hotel straight onto the prom. we had a hic-cup with the booking so spent the... More 

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1 Thank andy g
Level Contributor
27 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed at the Troya Hotel 13th Jan to 3rd Feb, We enjoyed our stay and would recommend to anyone looking for a hotel in a great location across from the beach, yes the food could be a little on the cool side sometimes but overall it was excellent with plenty of choice, The staff were all very efficient and... More 

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1 Thank RoberteleeWorksop
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Lovely hotel couldn't fault it but was abit noisy during the night due to being close to the main strip of clubs although we could of asked to move rooms we didn't as our view was worth it. Breakfast was a lovely always something to eat. Only thing I didn't like was as we were half board whatever we drank... More 

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2 Thank Sarah H
Kidderminster, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I have read some of the recent reviews and if I hadn't been it would put me off. Don't be put off I have been to this hotel for the last six consecutive years in January and can find no reason to try somewhere else. We have always been given a nice room I always ask for the pool side... More 

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6 Thank Clare R
Chester, United Kingdom
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

loved the hotel . room was spotless. it was good that if on half board you could have lunch or dinner. so we ate out most nites and if near hotel had lunch a few times. staff very helpful. the only complaint is that they need hot plates at breakfast as well as cold as bacon was usually cold

Helpful?
1 Thank chris32sadler
Swindon, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Crap coffee dispensed from three machines, in a room for up to 500 people. If you want to have a second cup you must use your used cup. Not on!! The second problem was being presented a bill for drinks made out in GBP, I refused to accept the bill and asked for it to be made out in Euros.... More 

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3 Thank Rich F
Sergio G, Comercial Junior at Hotel Troya, responded to this review

Dear Sirs, Thank you for taking some time to leave your comments on Tripadvisor. We have been reading carefully your opinion about the coffee served at the main Restaurant and included with the Breakfast service. We will take your cooment into consideration. However, we would like to remark that any cup, plate or cutlery is replaced by a clean one,... More 

Swindon, United Kingdom
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Very nice hotel and breakfast. Room was good with a decent sized balcony. Evening entertainment was great, views of the sea and a 30 second walk across the road to the beach. TVs and safe in the room. Very close to the town centre if you want to be close to nightlife.

Helpful?
5 Thank 26robert2016
Chelmsford, United Kingdom
1 review
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We have just returned from a 5 day break at Hotel Troya and can honestly say I couldn't fault it whatsoever! So surprised at some of the negative reviews on here, that really don't seem fair as we only experienced fantastic service, food and cleanliness. We had a club Alexandre room on 7th floor with plenty of sun, a sea... More 

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12 Thank Louise W
Scotland, United Kingdom
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Came to Hotel Troya with my boyfriend for 7 nights. Both of us in our mid twenties. Firstly greeted at reception by a fairly nice gentleman called Jonathan, and the next morning a foul faced woman by the name of Margarita. On asking Margarita if she could advise me when the Thomson's rep would be coming to the hotel to... More 

Helpful?
7 Thank ptfc2002
Sergio G, Comercial Junior at Hotel Troya, responded to this review

Dear guests, Thank you for your detailed description of your experience at the Hotel Troya on Tripadvisor. On one hand, we would like to say thank you for the good words about our reception, and their warm welcome. We also appreciate your good opinion about our location. On the other hand, we would like to go step by step through... More 

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