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Europe Villa Cortes

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991 Reviews from our TripAdvisor Community

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Showing 631: English reviews
Greater London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I just returned from my one week holiday to Tenerife with my boyfriend. This hotel was beautiful Mexican themed hotel. It was in a good location found it was very clean and the staff were very friendly and always available to help. The areas around the hotel are beautiful and kept clean were you can lounge around and relax. The... More 

Helpful?
Thank Lakhber B
Europehotels, Director de Relaciones con Clientes at Europe Villa Cortes, responded to this review

Dear Lakhber B, First, we would like to thank this review about your days here and for choosing us for your holidays in Tenerife. We are really happy to know that you enjoyed so much your stay and your problem was solved successfully by our director. We hope to welcome you again soon. Best regards. The management team. More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Great location, very nice rooms, great stuff, great food, average management. When you have that dream hotel with so nice stuff it's a shame not to have the management it deserves. A bit more involvment in details makes a huge difference.

Helpful?
Thank Timonea C
Europehotels, Director de Relaciones con Clientes at Europe Villa Cortes, responded to this review

Dear Tinomea C, Thank you so much for these words about your stay at Europe Villa Cortés. We are really happy to read that you met your expectations and your days here were satisfactory for you. We will consider your advice because the welfare of our clients is very important for us. We hope to welcome you again soon. Best... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

A nice clean Mexican themed hotel, in a very good location. Cannot fault the cleanliness of the hotel, and the Beach Bar as the sun sets is superb. However the hotel is not 5*, and let down by it's service, which was one mainly of disinterest. Very hard work trying to get ice from the front desk, pillows extremely uncomfortable... More 

Helpful?
2 Thank Lorraine W
Europehotels, Director de Relaciones con Clientes at Europe Villa Cortes, responded to this review

Dear Lorraine W, First thank you so much for your visit to Europe Villa Cortés and for writing this review. We will consider all of your remarks and the concerned departments will be informed in order to improve the service. Related to the issue that you mention, police has a special protocol for this kind of situations that have to... More 

2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Visited their beach club facility 10/9/16. Had 150€ stolen from my shorts. Since it was only ourselves and the lifeguard there at the time, you can draw your own conclusions as to where it went. Denials all round and not so much as an apology. Disgraceful. Avoid.

Helpful?
1 Thank Gillian M
Europehotels, Director de Relaciones con Clientes at Europe Villa Cortes, responded to this review

Dear Gillian M, First we want to thank your visit to Europe Villa Cortés. We deeply regret what has happened. Your review has been transferred to the appropriate department in order to assess the situation and review the protocol. Regards. The management team. More 

Carlisle, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This hotel was great. We only stayed bed and breakfast as we like to go out and about during the day but the breakfast was always lovely and available until 11. The hotel itself is in a great location with everything in walking distance. The rooms are absolutely huge and cleaned throughly every day. The staff are extremely friendly and... More 

Helpful?
2 Thank katietays
Europehotels, Director de Relaciones con Clientes at Europe Villa Cortes, responded to this review

Dear Katietays, Thank you so much for these words about your stay at Europe Villa Cortés. We are happy to read that you enjoyed here and that your expectations were covered. We hope that you stay with us next time you visit the island. Best regards. The management team. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

we were looking for a few days away nothing too exotic and a bit of a flop.Everything on your doorstep whether it's a walk along the seafront or a wander to shops. hotel just perfect, nice pools friendly service. So if you want a quiet week simple holiday you won't be disappointed. breakfast included was what you'd expect with a... More 

Helpful?
1 Thank Braemar12
Europehotels, Director de Relaciones con Clientes at Europe Villa Cortes, responded to this review

Dear Braemar12, Thank you for choosing Europe Villa Cortes for your days in Tenerife and for writing this review. We are happy to know that you enjoyed your days here. We would be happy to welcome you again in the future. Best regards. The management team. More 

Southampton, United Kingdom
Level Contributor
118 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Visited for a week in September. This is very very nearly an excellent hotel. The Mexican theme is unusual but I enjoyed it as being different to the run of the mill. It made the bedrooms dark but that also kept them cool. If you like ultra modern glass and chrome then it is not for you. Room was huge... More 

Helpful?
3 Thank Richard N
Europehotels, Director de Relaciones con Clientes at Europe Villa Cortes, responded to this review

Dear Richard, First of all, we would like to thank you for taking the time to write your detailed opinion on Tripadvisor. It is always important for us to read the opinions of our guests, in our work to improve the service offered to our customers. We are delighted to read that you enjoyed your stay here. About your remark... More 

Caernarfon, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We spent a week at this fantastic hotel, the hotel itself was lovely, the staff were friendly and we even had some little extras as it was our honeymoon. Breakfast was great, especially the omelettes. The cleanliness was second to none, with fresh towels in the room twice a day and chocs on the pillow every night. The little details... More 

Helpful?
Thank sharon w
Europehotels, Director de Relaciones con Clientes at Europe Villa Cortes, responded to this review

Dear Sharon, Thank you so much for sharing with us, such an special date on your life. Your feedback is always important for us. For this reason, we are happy to read that your expectatios were covered and you enjoyed your stay. We will consider the issues that you mention in order to improve our service. We hope to welcome... More 

Lochgelly, United Kingdom
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Wife and I have just returned from a weeks stay at the Villa Cortes - stayed 9th to 16th September. After seeing some mixed reviews I have to admit that I was a bit nervous of what to expect but I was pleasantly surprised and happy with the hotel. Okay the hotel has a very strong Mexican theme and it... More 

Helpful?
3 Thank AlKeiller
Europehotels, Director de Relaciones con Clientes at Europe Villa Cortes, responded to this review

Dear AlKeiller, First, we want to thank to your wife and you for choosing us to celebrate your 50th and wedding anniversary. We are delighted to know that you enjoyed so much your days here, specially our gastronomic offer. We hope to welcome you again soon. Best regards. The management team. More 

Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This is definitely a four star hotel trying hard to be a five star. The service is very attentive from the front desk through to the pool attendant. The room quality is great , clean and good quality bathroom pool is great a little cold (more Luke warm) but goes so well with weather , bars are good and priced... More 

Helpful?
Thank Beaker1970
Europehotels, Director de Relaciones con Clientes at Europe Villa Cortes, responded to this review

Dear guest, First of all, we want to thank you for choosing Europe Villa Cortes on your holidays. We love to read that you enjoyed our food, room and service offered by our staff. It is always important for us to know your feelings as it helps us to improve our offer and services. We hope to welcome you again... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free Internet
  • Spa
  • Room Service
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Room Service
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
5* Gran Luxe Hotel, located in the south of Tenerife Island, just in front of the Atlantic Ocean, separated from the beach only by the sea promenade. Each of our rooms and suites are exclusively decorated with Mexican elements, which enhances further the personalized environment.Enjoy also our rich gastronomic offer and discover various types of international cuisine like Mexican, Bavarian, European cuisine and much more. ... more   less 

Additional Information about Europe Villa Cortes

Address: Avda Rafael Puig s/n, 38660 Playa de las Americas, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Playa de las Americas
Price Range: $200 - $485 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Europe Villa Cortes 5*
Number of rooms: 151
Reservation Options:
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Also Known As:
Europe Villa Cortes Hotel Playa De Las Americas
Europe Hotel Cortes
Villa Cortes Tenerife
Europe Villa Cortes Tenerife/Playa De Las Americas
Hotel Style:
#2 Family Hotel in Playa de las Americas
#3 On the Beach Hotel in Playa de las Americas
#3 Romantic Hotel in Playa de las Americas
#6 Luxury Hotel in Playa de las Americas
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