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Europe Villa Cortes

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1,027 Reviews from our TripAdvisor Community

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Showing 646: English reviews
Alsager, United Kingdom
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 weeks ago

We've been here twice before but about five years ago. The pool area is very crowded with the usual towels on the beds and nobody on them. The hotel decor is very good but showing sign of leaks, scratches and general wear. The breakfasts are still quite good but on day one my wife was surprised by a large cockroach... More 

Helpful?
2 Thank Geoff S
Europehotels, Director de Relaciones con Clientes at Europe Villa Cortes, responded to this review

Dear Geoff, First, we want to thank your visit to Europe Villa Cortés and for writing this review that we consider constructive. We are happy to know that you enjoyed your days here. About your remarks, they have been transferred to the concerned departments in order to improve our product and service. We will be pleased to welcome you again.... More 

Carlisle, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 weeks ago

Our first visit to Tenerife and a good choice of hotel. Perhaps 4 star rather than 5 as it is a looking a bit tired in parts however we would return. We paid extra for a sea view and that includes a lovely garden/pool view as well. The Internet access is free but a bit iffy depending on your location.... More 

Helpful?
3 Thank pbts1
Europehotels, Director de Relaciones con Clientes at Europe Villa Cortes, responded to this review

Dear pbts1, Thank you so much for choosing us on your first visit to Tenerife. Your feedback is very important for us in order to improve our product and service. For this reason your review has been transferred to the concerned department. We hope to welcome you on your second visit to Tenerife. Best regards. The management team. More 

Bath, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago

It's a Mexican theme place, we liked the colour schemes, colours schemes are more toned down once inside, the bedroom is big, comfortable and so clean, the service is excellent, we have enjoyed the stay, will be back .

Helpful?
2 Thank tonygear1
Europehotels, Director de Relaciones con Clientes at Europe Villa Cortes, responded to this review

Dear tonygear1, First, we want to thank your visit and this review about it. We appreciate your open words and we are happy to read that you enjoyed your stay. We will be pleased to welcome you again soon. Best regards. The management team. More 

Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 3 weeks ago

It was my first time in a five star hotel, and it was really amazing. When you arrive there's a bellboy for taking your suitcase inside, the lobby is like a palace. We had a free upgrade to a room with seaview, could not be better. Really nice size room and beautifully decorated. The pool was very nice too. Just... More 

Helpful?
3 Thank Claudia d
Europehotels, Director de Relaciones con Clientes at Europe Villa Cortes, responded to this review

Dear Claudia, Thank you for choosing us on your first five star hotel experience and for sharing it on TripAdvisor. We are really happy to read that you enjoyed your room, our pool area and breakfast as well as the service offered by our staff. We will be happy to welcome you on your next visit to Tenerife. Best regards.... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 weeks ago via mobile

We stayed here for a week, was excellent. Breakfast was great, enormous selection. In General personal was friendly and Customer orientated, rooms perfect. We had half board, evening dinners were high class, perfect personal. Yes, the big pool needs attention.

Helpful?
3 Thank Herman G
Europehotels, Director de Relaciones con Clientes at Europe Villa Cortes, responded to this review

Dear Herman G, Thank you so much for this review about your stay at Europe Villa Cortés. Your feedback is always important for us because it helps us to improve the service provided to our clients. We are happy to know that you enjoyed your week here as well as our dinners and the treatment offered by our staff. We... More 

Belfast, United Kingdom
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed October 21, 2016

Ignore the few negative comments as they are not a true reflection of this wonderful hotel. We have stayed in Villa Cortes 17 times, and it is still the best. It is first class in every way from the the location, the bed rooms, the food and the spacious pool area with plenty of sunbeds available. The staff are all... More 

Helpful?
8 Thank Jim655
Europehotels, Director de Relaciones con Clientes at Europe Villa Cortes, responded to this review

Dear Jim655, Thank you so much for such beautiful words about Europe Villa Cortés. Your feedback is always imporntant for us because it helps us to improve our product and service. For this reason we are really happy to know that your days here were so satisfactory for you. We will tell Ricardo about your words related to his work.... More 

Cramlington, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 20, 2016 via mobile

Firstly, I would agree with an earlier review - ignore the negative reviews, some people will find the smallest thing to complain about. The negative comments are not warranted. We have stayed in Arona a number of times at different hotels and always wanted to stay here. It is a stunning looking building and in a prime location. Staying at... More 

Helpful?
2 Thank Linzh72
Europehotels, Director de Relaciones con Clientes at Europe Villa Cortes, responded to this review

Dear Linzh72, Thank you so much for these beautiful words about your experience at Europe Villa Cortés. We are happy to read that you enjoyed our relaxed ambience as well as the room, pool area and the service provided by our staff. Your feedback is very important and we are very grateful. We will be pleased to welcome you again... More 

Letterkenny, Ireland
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed October 19, 2016 via mobile

I stayed here with my mother for one week at the beginning of October, we had a double room with a twin balcony- free upgrade! The rooms were beautiful, great air conditioning, double sinks with vanity mirror large balcony with sea view, the most comfortable bed and a fresh bowl of fruit on arrival. The breakfast every morning was something... More 

Helpful?
4 Thank Smccahey
Europehotels, Director de Relaciones con Clientes at Europe Villa Cortes, responded to this review

Dear Smccahey, Thank you so much for sharing your experience at Europe Villa Cortés on TripAdvisor. Your feedback is always very important for us because it helps us to improve. We are happy to read that your mother and you enjoyed your days here and you met your expectations about the hotel. We hope to welcome you again soon. Best... More 

Burnley
Level Contributor
79 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed October 16, 2016 via mobile

Firstly ignore some of the negative reviews, some guests will simply moan at anything Months ahead we emailed the hotel and asked if we could have a specific room. When we arrived we were assigned Room 105 which is what we asked for. To give you a example of this room firstly you need to understand it's not your normal... More 

Helpful?
3 Thank golazzo
Europehotels, Director de Relaciones con Clientes at Europe Villa Cortes, responded to this review

Dear golazzo, Thank you so much for this review about your stay at Europe Villa Cortés. We are really happy that the room asignated was so satisfactory for you as well as the pool area and our services. We will be pleased to welcome you again soon. Best regards. The management team. More 

Staffordshire, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 15, 2016

well what can i say! this is my second time here and i love every thing about this pace the location is fantastic, the staff are fab, the rooms are lovely and the breakfasts are amazing!! you must ask for an omelette by the very artistic chef! i actually smile while he is making it as he is a perfectionist!... More 

Helpful?
2 Thank DebraBroom79
Europehotels, Director de Relaciones con Clientes at Europe Villa Cortes, responded to this review

Dear DebraBroom79, Thank you so much for your two visits to Europe Villa Cortés. Your feedback is very important for us in our improvement process. For this reason, we are really happy to read that both visits were so satisfactory for you. We are waiting for your third visit. Best regards. The management team. More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Beachfront
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
5* Gran Luxe Hotel, located in the south of Tenerife Island, just in front of the Atlantic Ocean, separated from the beach only by the sea promenade. Each of our rooms and suites are exclusively decorated with Mexican elements, which enhances further the personalized environment.Enjoy also our rich gastronomic offer and discover various types of international cuisine like Mexican, Bavarian, European cuisine and much more. ... more   less 

Additional Information about Europe Villa Cortes

Address: Avda Rafael Puig s/n, 38660 Playa de las Americas, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Playa de las Americas
Price Range: $182 - $428 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Europe Villa Cortes 5*
Number of rooms: 151
Reservation Options:
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Also Known As:
Europe Villa Cortes Hotel Playa De Las Americas
Europe Hotel Cortes
Villa Cortes Tenerife
Europe Villa Cortes Tenerife/Playa De Las Americas
Hotel Style:
#2 Family Hotel in Playa de las Americas
#3 Romantic Hotel in Playa de las Americas
#3 On the Beach Hotel in Playa de las Americas
#6 Luxury Hotel in Playa de las Americas
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Questions & Answers

Here's what travelers have asked, with answers from Europe Villa Cortes staff and other travelers.
59 questions
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Questions? Get answers from Europe Villa Cortes staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“seaview is the best choice”
 of 5 bubbles claudiadP2348UD, 3 weeks ago | Read review
“Ask for a room with no tiling in the corridor.”
 of 5 bubbles Paddyblarney, Oct 5, 2016 | Read review
“I imagine all are amazing.”
 of 5 bubbles jotob39, Oct 4, 2016 | Read review
“Pool view or find another hotel... we had a street view and was woken by dustman if we weren't already awake trying to get a sunlounger!!!”
 of 5 bubbles paultye, Aug 23, 2016 | Read review
“We had a sea and pool view which was perfect”
 of 5 bubbles TracyGren, Aug 23, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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