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Mediterranean Palace Hotel

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Mediterranean Palace Hotel
Mediterranean Palace Hotel
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2,611 Reviews from our TripAdvisor Community

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Showing 1,917: English reviews
Reviewed April 3, 2015 via mobile

From the outside its not the prettiest but the chandeliers and water features inside make up for it. The staff at the reception were very friendly and always willing to help. The room was clean and tidy but felt could do with a kettle! The pool area always had sun beds free which is generally a problem for most hotels.

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Helpful?
6Thank prislou89
Esteban Sedano C, Director General at Mediterranean Palace Hotel, responded to this review

Dear Guest, Thank you very much for your positive review and for sharing it here on Tripadvisor. I´m very pleased to know of your satisfaction and I hope to have the chance to welcome you again soon. Do not hesitate to check our best available rates and special promotion on our web page, where you can also find information about...

Coventry, United Kingdom
Reviewed April 2, 2015

We stayed here for a 4 day break child free just before Christmas. Brilliant location. Right on the beach. Fab pool area. Good breakfast.. Rooms slightly dated with thin walls but spacious and clean! The staff were friendly polite and welcoming. The hotel is on the doorstep of bars restaurants and shops. A short walk on the front and your...

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3Thank Sam P
Esteban Sedano C, Director General at Mediterranean Palace Hotel, responded to this review

Dear Sam, Thank you very much for your nice comment, I’m writing on behalf of Mare Nostrum Resort to thank you for choosing us for your holidays at Tenerife. I hope to welcome you again soon. Do not hesitate to contact us for any special request. Best regards,

Warwickshire, United Kingdom
Reviewed March 30, 2015

We decided to come back to this hotel for a second time - this time we booked a suite with a pool view being our wedding anniversary. The hotel (Laima from the Club House) knew about our anniversary as I ordered champagne before traveling to my room for our arrival and I requested a nice room if possible as a...

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Helpful?
3Thank sarjupatel
Esteban Sedano C, Director General at Mediterranean Palace Hotel, responded to this review

Dear guest, First of all I have to express our sincere gratitude for having taken time to write such a detailed summery of your stay in our hotel. Your feedback is very important for us as it makes reference to different departments of the Mediterranean Palace Hotel and it gives us the chance to improve. I´m happy to read that...

Manchester, England, United Kingdom
Reviewed March 29, 2015

I've stayed at this hotel 5 times and realise it's dated but the location and staff make up for that. I visited in January for two weeks. Firstly we booked two rooms and only one of our rooms had robes, slippers and cosmetics, water and chocolates etc. this has been the case in previous visits. It always sees that this...

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Helpful?
5Thank Rachael N
Esteban Sedano C, Director General at Mediterranean Palace Hotel, responded to this review

Dear Rachael, I am sorry to hear that the room has not lived up to your expectations. I have contacted our Housekeeper and I also appreciate your suggestions on how to improve our services and room standards. Please accept my sincere apologies for the inconvenience. Concerning the pool, you can enjoy the pool at the Hotel Cleopatra freely accessed through...

Glasow
Reviewed March 28, 2015

nice hotel, clean and comfortable, very helpful staff. Rooms are dated Pool is great, access to beach. Food is hot and cooked well, Free safety box, Wifi in rooms and in and around hotel is strong enough to stream music and movies ect and is free. Great location. On the down side, it is a bit expensive, paying for location...

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3Thank James S
Bolton
Reviewed March 27, 2015

Just arrived back on Tuesday from Tenerife, stayed in the above hotel and had a lovely time. We were greeted warmly at reception given a glass of wine while we were checked in and then the porter took us up to our room. We were on bed/breakfast tariff, plenty to choose from suit every pallet. The pool area is lovely...

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4Thank travellingrosebolton
Brisbane, Queensland, Australia
Reviewed March 25, 2015

This was my first experience of Tenerife and followed a family recommendation although this was for the sister hotel Cleopatra Palace. The Mediterranean Palace is the budget alternative and although there were some small issues all in all it was what I expected. Check in was smooth and welcoming. The rooms were clean and comfortable with pleasant views of the...

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1Thank CraigTillotson
Coventry, United Kingdom
Reviewed March 25, 2015

We went to have a look at the hotel three years ago and fell in love with it,the indoor fountains the massive chandeliers,the pools and we have now stayed there twice.The location is amazing so close to the beach on one side and the main shopping centre opposite,breakfasts are very good,rooms kept very clean but ohh so tired.The bath can...

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4Thank bimmichael
Southampton, United Kingdom
Reviewed March 25, 2015

Clean friendly and well positioned hotel. Lovely buffet food but bar prices slightly expensive, eg 1 vodka coke, 1 Bacardi coke €12. Much the same opposite and to left of hotel. But turn right to vista sur and a whole new world opens up price wise(reasonable). Plenty of sun beds and friendly staff. Clean pool and access to sister hotel...

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Thank alan n
County Durham, United Kingdom
Reviewed March 25, 2015

Hi the first impressions are good the public rooms are impressive.But the bedrooms are very disappointing i can honestly say the bed is the worst i have ever tr id to sleep in very hard .The bedrooms need refurbishing.The bar and salon imperial are dark and gloomy and service is disappointing on the positive side the hotel has a great...

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2Thank jamesv6051ay
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
The perfect choice for a family vacation, this gorgeous hotel on the Playa de las Americas - the best beach in Southern Tenerife - has the largest, most exciting and safest Kids Club on the island. It is located right next to the best leisure center and shopping area of Tenerife - making it the ideal place for all members of the family to spend an unforgettable holiday. ... more   less 

Additional Information about Mediterranean Palace Hotel

Address: Avda de las Americas s/n | Playa del Camison, 38660 Playa de las Americas, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Playa de las Americas
Price Range: $110 - $240 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mediterranean Palace Hotel 5*
Number of rooms: 535
Reservation Options:
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Also Known As:
Mediterranean Palace Tenerife
Mediterranean Palace Hotel Tenerife/Playa De Las Americas
Hotel Mediterranean Palace Tenerife
Med Palace Tenerife
Hotel Style:
#10 Spa Hotel in Playa de las Americas
#12 On the Beach Hotel in Playa de las Americas
#20 Luxury Hotel in Playa de las Americas
#22 Family Hotel in Playa de las Americas
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Questions & Answers

Here's what travelers have asked, with answers from Mediterranean Palace Hotel staff and other travelers.
221 questions
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Questions? Get answers from Mediterranean Palace Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Choose a room adjacent to more residential areas, less noise from clubs and restaurants.”
 of 5 bubbles Tr1pStarr7, 2 days ago | Read review
“We had a pool view on the 3 floor good views the same room on the 4 floor was £10 pn more not much more of a view”
 of 5 bubbles 726sl, 1 week ago | Read review
“overlooking pool.”
 of 5 bubbles cooly690, 1 week ago | Read review
“Fifth floor and sea view”
 of 5 bubbles DrewF2307, 2 weeks ago | Read review
“Higher floor for less noise”
 of 5 bubbles juneh284, 2 weeks ago | Read review
5 of 5
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