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Mediterranean Palace Hotel

Mediterranean PL$109*
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05/07/2017 05/08/2017
1 room 2 adults 0 children
$147*
$109*
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$124*
$124*
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Mediterranean Palace Hotel
Mediterranean Palace Hotel
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2,835 Reviews from our TripAdvisor Community

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Showing 2,086: English reviews
Cambrils, Spain
Reviewed November 23, 2015

Have stayed at this hotel 3 times in the last year, and the experience keeps going downhill. If you can book your room in advance, don't accept any room up to 35 on any floor. The noise from the refuse lorry right below your room at 5am is disturbing and lasts 25 - 30 mins. These rooms are also badly...

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Helpful?
1Thank TrypPort
Alejandro Cresp... D, General Manager at Mediterranean Palace Hotel, responded to this review

Dear Guest, Thank you for sharing your comments and give us the chance to offer you some explanations. I´m very sorry to know that your stay has been so below your expectations. We can only apologize for this type of noise caused by the maintenance of the city, but we could not fix it because it is a service provided...

Edinburgh, United Kingdom
Reviewed November 21, 2015 via mobile

Went to this hotel with son and his wife and grandson. As previously commented on by many thd rooms are a bit tired though very clean. Staff very friendly and helpful,the restaurant was well run and the food very nice. Lots of organised activities for children from months old to teens.lots for adults too but many of the activities are...

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Helpful?
Thank Beatty51
Alejandro Cresp... D, Director General at Mediterranean Palace Hotel, responded to this review

Dear Bettie, Thank you for sharing your comments and give us the chance to explain you some details about your comments. Believe me that I´m very sorry to know that your stay has been so below your expectations. On several occasions we have written to the Town Hall in relation to complaints from our guests about this type of noise...

hamilton
Reviewed November 18, 2015 via mobile

Just back from a week here and it was fab. Firstly to clear something up this is a 4 star hotel not 5 and it does not claim to be. The reception area is magnificent and the rooms are spotless and are as good as it gets for standard rooms . You don't need to get an upgrade . Of...

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Helpful?
3Thank myrababes
Alejandro Cresp... D, General Manager at Mediterranean Palace Hotel, responded to this review

Dear Guest, Thank you for taking the time to write and post your impressions about your recent stay with us. I´m glad to know that the general balance of your stay has been positive and I hope to have the chance to welcome you again in the near future. Do not hesitate to contact us for any assistance with future...

Kilmarnock, United Kingdom
Reviewed November 18, 2015

Our first time here, lovely hotel in great location. We always took a villa in Tenerife but after this break we won't be using a villa again. The hotel & room etc were very clean & tidy, the food was perfectly adequate, we had a great time.

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Helpful?
3Thank alymac1975
Alejandro Cresp... D, General Manager at Mediterranean Palace Hotel, responded to this review

Dear Guest, Thank you for posting your positive review. I´m happy to read that your stay with us has been so pleasant. Nothing could please us more than welcoming you again in future visits to tenerife. Do not hesitate to contact us for anything you might need regarding your next booking. We´ll be happy to assist you. Best regards, Alejandro...

Biggar, Scotland, United Kingdom
Reviewed November 18, 2015 via mobile

Really enjoyed being at this hotel! Went B&B as there are so many lovely restaurants and bars in the vicinity! Huge pool with loads of sunbeds and not all squashed together! Would recommend for families and couples! Will def go back sometime!

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Helpful?
2Thank weelinnn2
Alejandro Cresp... D, General Manager at Mediterranean Palace Hotel, responded to this review

Dear Guest, Thank you for your short but positive review. I´m really pleased to know that our services have been up to your expectations and of course we will be glad to welcome you again. Do not hesitate to contact us for anything you might need. Best regards, Alejandro Crespo General Manager

Chester, United Kingdom
Reviewed November 17, 2015

Have stayed in the Mediterranean Palace previously and, although staff are very friendly and efficient, agree with other reviewers that the hotel requires considerable refurbishment if it is to attain the advertised 5 star rating. It is currently a reasonable 3 star. Rooms are kept very clean, with daily maid service, however they are very dated and a bit worse...

Review collected in partnership with Jet2holidays
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Helpful?
Thank Chester w
Alejandro Cresp... D, General Manager at Mediterranean Palace Hotel, responded to this review

Dear Guest, Thank you for your comments. I agree that we need to carry out a room refurbishment and I can confirm that this is already planned and approved. On the other hand I hope that you have found the rest of services up to your expectations. I hope to welcome you again in future visits to tenerife. I suggest...

Derbyshire, United Kingdom
Reviewed November 17, 2015

Review collected in partnership with Low Cost Holidays
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1Thank briansN3RJ
Alejandro Cresp... D, General Manager at Mediterranean Palace Hotel, responded to this review

Reviewed November 16, 2015 via mobile

Here again for 2 weeks for must be our 25th visit in 15 years. Always good place to come to. Breakfast Buffet is very good. Rooms are very clean and tidy , with maid service once a day. Staff are very helpful especially Reception. Very good facilities and very well located for everything.

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Helpful?
2Thank Peter H
Alejandro Cresp... D, Director General at Mediterranean Palace Hotel, responded to this review

Dear Guest, Thank you very much for your short but positive review and for your extraordinary loyalty throughout the latest years. I hope you are enjoying your stay. Do not hesitate to contact our reception desk for anything you might need. As usually they´ll be happy to help you. Best regards, Alejandro Crespo General Manager

Reviewed November 16, 2015 via mobile

Spent 10 days here with friends. The hotel is in a good location, with excellent facilities/staff. We were greeted on arrival with a glass of champagne and a number of attentive personnel. Check in was very efficient. My friend is a wheelchair user and despite stating this to the travel agent prior to booking the holiday her request was not...

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Helpful?
1Thank Tripswithtony
Alejandro Cresp... D, Director General at Mediterranean Palace Hotel, responded to this review

Dear Guest, Thank you for taking the time to share with us your impressions about your stay in Mare Nostrum Resort. As you experienced sometimes we do not get all the necessary information to guarantee a good holiday to our guestsalthough our reception team is well trained and they will ever go the extra mile to meet everyone´s needs and...

Leatherhead, United Kingdom
Reviewed November 15, 2015

First impression as we got off transfer coach was 'Oh is this our Hotel' , to be fair it did look dated from the outside but once inside everything was so reassuring this was going to be a great stay. Toni greeted us with her lovely smile and Juan Carlos fetched a much appreciated glass of Cava , a wonderful...

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Helpful?
1Thank Steve S
Alejandro Cresp... D, Director General at Mediterranean Palace Hotel, responded to this review

Dear Guest, Thank you very much for your detailed report about your holidays with us. I´m glad to read that your stay has been pleasant, partly thanks to the attention provided by some members of our staff. I will make sure they are all informed of your satisfaction with their service as I am sure they will appreciate it. I...

Questions? Get answers from hotel staff and past guests. Ask a question

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05/07/2017 05/08/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
The perfect choice for a family vacation, this gorgeous hotel on the Playa de las Americas - the best beach in Southern Tenerife - has the largest, most exciting and safest Kids Club on the island. It is located right next to the best leisure center and shopping area of Tenerife - making it the ideal place for all members of the family to spend an unforgettable holiday. ... more   less 

Additional Information about Mediterranean Palace Hotel

Address: Avda de las Americas s/n | Playa del Camison, 38660 Playa de las Americas, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Playa de las Americas
Price Range: $123 - $185 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mediterranean Palace Hotel 5*
Number of rooms: 535
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hotwire, Travelocity, Expo Hoteles, Despegar.com, Orbitz, Evoline ltd, Cheap Tickets, TripOnline SA and HotelQuickly so you can book your Mediterranean Palace Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mediterranean Palace Tenerife
Mediterranean Palace Hotel Tenerife/Playa De Las Americas
Hotel Mediterranean Palace Tenerife
Med Palace Tenerife
Hotel Style:
#11 Spa Hotel in Playa de las Americas
#12 On the Beach Hotel in Playa de las Americas
#20 Luxury Hotel in Playa de las Americas
#22 Family Hotel in Playa de las Americas
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Questions & Answers

Here's what travelers have asked, with answers from Mediterranean Palace Hotel staff and other travelers.
247 questions
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See all questions (247)

Questions? Get answers from Mediterranean Palace Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We like a pool view”
ABAGMA, 5 days ago | Read review
“High, pool facing room.”
995liamb, 1 week ago | Read review
“no good rooms in med palace. all too old and in need of refubish”
toffeeapple2013, 1 week ago | Read review
“I think they are all pretty similar, pool view maybe nicer but mountain view has amazing sunrises.”
  • Mountain view sunrise
286angelad, 3 weeks ago | Read review
“Stayed on the 3rd floor ,lovely view of the pool”
margaretmP9895OX, 4 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Mediterranean PL
$109* /night
View Deal
Booking.com$124
Expedia.com$124
HotelQuickly$147
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*Disclaimer
Prices are for 1 room, 2 adults
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