We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Marola Portosin

Avenida Antonio Dominguez 20 Los Cristianos Arona, 38650 Playa de las Americas, Arona, Tenerife Spain
avatar-imageavatar-imageavatar-image
Traveler (751)
360
Panoramas (12)
Room & Suite (373)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

View prices for your travel dates

Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#13 of 156 condos in Tenerife
Location
4.3
Cleanliness
4.6
Service
4.7
Value
4.6
Travelers' Choice

This apartment complex is located just a short stroll from the beach in Playa de las Americas, in the south of the island of Tenerife.

Spend the day in Apartamentos Marola-Portosin relaxing by the large outdoor swimming pool.You can sunbathe on one of the sun loungers surrounding the pool.

Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Wifi
Pool
Bar / lounge
Bicycle rental
Billiards
Car hire
Baggage storage
Currency exchange
Paid wifi
Outdoor pool
Breakfast buffet
Snack bar
Vending machine
Poolside bar
Table tennis
Taxi service
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Express check-in / check-out
Show more
Room features
Housekeeping
Private balcony
Safe
Seating area
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Kitchenware
Show more
Good to know
HOTEL CLASS
HOTEL STYLE
Mountain View
Charming
Languages Spoken
English, Spanish

Location

Avenida Antonio Dominguez 20 Los Cristianos Arona, 38650 Playa de las Americas, Arona, Tenerife Spain
Name/address in local language
Marola Portosin
Traveler Insights
This summary was created by AI, based on 41 recent English reviews.
Powered by AI
Marola Portosin hotel is a popular spot for many travelers, boasting a lively atmosphere around the pool area and highly praised staff who contribute to an enjoyable stay. The hotel's amenities, especially the heated pool and pool bar, earn rave reviews. Guests also value the hotel's clean, comfortable rooms and its proximity to the beach, bars, and restaurants. However, some travelers warn of occasional noise disturbances and the hotel's hill location could pose a challenge for some. The lack of efficient air conditioning in rooms is a common issue mentioned by guests.
Location
Convenient
Atmosphere
Lively
Rooms
Comfortable
Value
Affordable
Cleanliness
Spotless
Service
Friendly
Amenities
Well-appointed
Location
Convenient
Travelers praise the hotel for its ideal location close to the beach, bars, and restaurants. However, some mention it's on a hill which may be challenging for those with mobility issues.
  • David D
    David D
    Aug 2023 74 contributions
    ...The location of the hotel is great, being only 10 mins walk to the main strip and to the beach...
  • ClaireN
    ClaireN
    Aug 2023 30 contributions
    ...Hotel location was great, it wasn’t too noisy but not too far from everywhere, 10 min walk into Cristianos/Americas...
  • worsleybathrooms
    worsleybathrooms
    Aug 2023 8 contributions
    ...Keep up the good work....very good location with bars and restaurants close by or a 10 min walk to the busier parts of town or the beaches ..... Till next time...
  • Debra B
    Debra B
    Aug 2023 30 contributions
    ...Ideal quiet location within walking distance to bars and restaurants...
  • Susan Oleary
    Susan Oleary
    Aug 2023 7 contributions
    ...Good location on edge of resort...
  • Jason
    Jason
    Jul 2023 39 contributions
    ...The hotel is in a good location about 15 minutes stroll to the beach and Safari centre...
  • Catherine C
    Catherine C
    Jul 2023 1 contribution
    ...These apartments are great for families, quiet location and within walking distance of beach, Los Cristianos and Las Americas...
  • Lynsey
    Lynsey
    Jun 2023 4 contributions
    ...Location wise it is ideal as not far from Americas and also not a far walk (or quick bus ride) to Cristianos...
  • Deborah
    Deborah
    May 2023 8 contributions
    ...Nice location for a quiet and relaxing stay with easy reach to the beach and lovely bars and restaurants...
  • Rachyw10
    Rachyw10
    Mar 2023 18 contributions
    ...it’s a great location a short walk to the shops and the supermarkets and also bus stops outside the apartments which was great we went into Costa Adeje a few times for 1 euro 45 or you can walk there which took us around one hour taking in the beautiful scenery and the lackey promenade I will hopefully be booking again for next March ...
  • Chris
    Chris
    Mar 2023 2 contributions
    ...Location is excellent, away from all the noisy bar strips of Playa de las Americas and only a fifteen minute walk from the best beach... I’ve been to the resort four times now and this is definitely the best location, you can walk to anywhere you really want to go in half an hour...
  • LancashireLisa6
    LancashireLisa6
    Feb 2023 24 contributions
    ...The only issue we had with the location was that it was on a hill and those with mobility issues may find it challenging...
  • Brian B
    Brian B
    Feb 2023 2 contributions
    ...Perfect location to bars restaurants is perfect and all pretty much on the flat...
  • Craig S
    Craig S
    Jan 2023 1 contribution
    ...Great location and good value what what we paid...
  • LoveMyCaravan
    LoveMyCaravan
    Dec 2022 3 contributions
    ...Great location between Las Americas and Los Christianos close to the beach, bars & restaurants...
  • michelle r
    michelle r
    Oct 2022 8 contributions
    ...The hotel is in a perfect location for me.... Close to both Las Américas and Los Cristianos, 10 min walk to the beach and promenade and with lots of nice restaurants and bars close by...
  • ACooke0403
    ACooke0403
    Oct 2022 9 contributions
    ...Great location with a ten minute walk to the beach and roughly 15 minute walk to the nightlife...
Powered by AI
Atmosphere
Lively
Many travelers appreciate the lively and inviting atmosphere around the pool area, enhanced by friendly staff and comfortable lounge facilities.
  • Terry D
    Terry D
    Jul 2023 5 contributions
    ...Tommy and the girls at the pool bar make the holiday atmosphere fantastic...
  • Adam Pitchford
    Adam Pitchford
    Jul 2023 1 contribution
    ...Comfy beds, spacious rooms, most looking over the pool...
  • Davie C
    Davie C
    Jul 2023 110 contributions
    ...A couple of Mercadonas and some smaller shops nearby to grab bits n bobs for the room...
  • Sally Shaw
    Sally Shaw
    Mar 2023 2 contributions
    ...Lovely room overlooking the pool area...
  • LancashireLisa6
    LancashireLisa6
    Feb 2023 24 contributions
    ...They encourage you to leave these at reception when going out...
  • LMC
    LMC
    Oct 2022 8 contributions
    ...We were always able to get a lounger by the pool and the overall pool atmosphere was great!...
Powered by AI
Rooms
Comfortable
Guests generally described the rooms as clean, comfortable, and well-equipped, but many pointed out issues with inefficient ceiling fans and lack of air conditioning.
  • David D
    David D
    Aug 2023 74 contributions
    ...The rooms are basic but clean, the beds are very comfy, except the sofa bed being very hard. The ceiling fan in the room is a waste of time, however there is a floor standing fan which helps to keep the room coolish...
  • Debra B
    Debra B
    Aug 2023 30 contributions
    ...Our room had 3 single beds, kitchen and bathroom but was very roomy, only downside was no air con and the ceiling fan did nothing, we hired an air con system which worked out at 10 euros a night well worth it(ask at reception)... The rooms were cleaned everyday apart from Wednesday and Sunday so definitely no complaints there... The hotel had a range of ages of guests from young couples, young singles, older couples and mid range, it catered for all...
  • ClaireN
    ClaireN
    Aug 2023 30 contributions
    ...They don’t open them until 10am and people start queuing at 9 just to throw their towel on the same ones every day then they don’t show up til hours later or people grab them for a couple of hours until lunch then you don’t see them again... Cleaners came each day except Sundays and Wednesdays, although it seemed to be a quick wipe down of certain areas and change of beds, our room was feeling a bit sandy and dusty after the first week...
  • Adam Pitchford
    Adam Pitchford
    Jul 2023 1 contribution
    ...Rooms were quite hot 24hours a day, but if you keep your balcony door open then the hot weather is bearable. Comfy beds, spacious rooms, most looking over the pool...
  • Davie C
    Davie C
    Jul 2023 110 contributions
    ...Hired an aircon unit for the 9 days we were there for £90 as the ceiling fans in the room do nothing. A couple of Mercadonas and some smaller shops nearby to grab bits n bobs for the room...
  • tracyb75
    tracyb75
    Jul 2023 54 contributions
    Stayed here with my 2 daughters for a week,booked a one bed apartment and got upgraded to a two bed apartment overlooking the pool,the apartment is slightly dated as others have said but are really good as a base for showering and sleeping,the beds are really comfortable,only place I've stayed with comfy beds,kitchen had all equipment needed if you wanted to cook which we never.had a massive balcony...
  • Lynsey
    Lynsey
    Jun 2023 4 contributions
    We had a 12 night stay here June-July... The hotel areas are kept clean and the room was basic but nice with a gorgeous view of the pool from the balcony... The main reason this is a 4 rather than a 5 is that the fan does little to keep the room cool so sleeping at night was quite uncomfortable...
  • Odyssey47461192070
    Odyssey47461192070
    Jun 2023 1 contribution
    ...Happy hour is great at 4pm - buy 1 get 1 free but be careful as the drinks are extra strong 😂 The rooms are clean and comfortable and although mentioned in many previous reviews that they are dated, it doesn't impact on the comfortable/cleanliness of the room...
  • Philippa C
    Philippa C
    May 2023 14 contributions
    ...Rooms are a great size with everything you need, had a studio with a pool view and was a lovely sitting out on the balcony looking over the pool. Also very clean, the cleaners do a great job at cleaning your room... Only issue is the ceiling fan isn’t great and doesn’t really cool the room down, however, the weather each day was between 24 to 30 degrees Celsius and we managed with the heat by shutting the curtains all day to keep the sun out...
  • Deborah
    Deborah
    May 2023 8 contributions
    Clean and functional accommodation with a lovely pool view... We did know this when we booked & didn’t think it would matter in May but due to the beautiful temperatures the bedroom was very warm at night with the ceiling fan not helping to cool things down...
  • Jim C
    Jim C
    May 2023 3 contributions
    ...A large 1 bedroom apartment with a double balcony Air conditioning in the lounge and the bedroom...
  • Rachyw10
    Rachyw10
    Mar 2023 18 contributions
    ...We arrived early afternoon the reception staff were very helpful and friendly We stayed in a studio room on the third floor room 308 over looking the pool area the apartment was very well equipped with everything you could need and want for a self catering holiday just didn’t have a freezer compartment for ice The rooms were very clean and towels changed regularly...
  • Chris
    Chris
    Mar 2023 2 contributions
    Spent nine nights in March 2023 in this wonderfully welcoming hotel... Rooms are lovely and clean and well equipped for self-catering with two Mercado supermarkets within a five minute walk... The only downside is that the hotel rooms are not air conditioned and can get quite stuffy at night and the Wifi is poor...
  • Sally Shaw
    Sally Shaw
    Mar 2023 2 contributions
    What a lovely friendly small hotel. Warm welcome when arriving from airport & we were told we had a room upgrade... Lovely room overlooking the pool area...
  • LancashireLisa6
    LancashireLisa6
    Feb 2023 24 contributions
    ...Jose was in touch before we travelled to find out our expected time of arrival and our rooms were ready ahead of the usual check in time... As the doors have traditional keys rather than key cards there is only one for each room... On several nights the reception staff escorted him to the room and let him in and made sure the key was back at reception for me later on which was going above and beyond and much appreciated...
  • LoveMyCaravan
    LoveMyCaravan
    Dec 2022 3 contributions
    Simple hotel but caters for your every need and kept very clean...
  • billmayhols
    billmayhols
    Nov 2022 114 contributions
    ...It was as busy as I have seen it but still space and beds available at all times...
  • Craig M
    Craig M
    Oct 2022 429 contributions
    We stayed here for 11 nights in October. We booked a one bedroom apartment, which was comfortable for the two of us... We hired a fan, but it never came close to cooling the room... One thing we really appreciated was getting our room on arrival, even though it was before midday... No questions asked, just had our key ready on arrival... I can’t tell you how many places we’ve been where the apartments/hotel are difficult about giving you a room early, but here it was just simply the room was ready so you can have it...
  • Slovesfood
    Slovesfood
    Oct 2022 72 contributions
    ...We stayed in a one bedroom apartment on the top floor... We all ended up sleeping in the bedroom though which sorted this out as we couldn't hear it in there...
  • ACooke0403
    ACooke0403
    Oct 2022 9 contributions
    We stayed at the Marola Portosin 30 Oct 22 - 5 Nov 2022...
Powered by AI
Value
Affordable
Travelers appreciate the well-priced drinks, economical food, and the reasonable cost of additional amenities like air conditioning units. Happy hour at the bar is popular.
  • David D
    David D
    Aug 2023 74 contributions
    ...Tommy and bar staff are fantastic and the happy hour from 4pm till 5pm is wonderful with buy one get one free on beer, cocktails and soft drinks. The price of beer is €2 and a cocktail is €6.50 for a soft drink it's €1.50 The pool and the pool bar close at 6.45pm which means that at night when your sleeping it is peaceful and no rowdy crowds at the pool... The ceiling fan in the room is a waste of time, however there is a floor standing fan which helps to keep the room coolish... Unfortunately I won't be staying at this hotel again as the pool rage in the morning is ridiculous...
  • Debra B
    Debra B
    Aug 2023 30 contributions
    ...Food was lovely from the pool bar and very reasonable priced the staff were lovely here as well. Our room had 3 single beds, kitchen and bathroom but was very roomy, only downside was no air con and the ceiling fan did nothing, we hired an air con system which worked out at 10 euros a night well worth it(ask at reception)...
  • ClaireN
    ClaireN
    Aug 2023 30 contributions
    ...Pool bar staff were so lovely and welcoming, food and drink were fairly priced and even better for happy hour 4-5...
  • Davie C
    Davie C
    Jul 2023 110 contributions
    ...Hired an aircon unit for the 9 days we were there for £90 as the ceiling fans in the room do nothing... Pool bar nice n relaxed and do a decent breakfast for not a lot of cash (price list in pics)...
  • Catherine C
    Catherine C
    Jul 2023 1 contribution
    ...No air conditioning but we were able to hire a unit for €60 which we didn't mind doing... Food and drink are very reasonably priced...
  • Terry D
    Terry D
    Jul 2023 5 contributions
    ...Kids never out of the pool, pool bar great food and drink for reasonable prices...
  • Julie
    Julie
    Jul 2023 1 contribution
    ...Prices at the pool bar are great...
  • Lynsey
    Lynsey
    Jun 2023 4 contributions
    ...In hindsight we should have probably just paid the extra for the air con however it only really got too much towards the end of our stay and it wasnt justified to pay the full price for only a few nights. Having to pay extra for air con would be the only thing stopping us coming back here as everything else was fab...
  • Dani8lla
    Dani8lla
    May 2023 2 contributions
    ...The bar food was excellent and great value for money...
  • Chris
    Chris
    Mar 2023 2 contributions
    ...Drinks here are very well priced and the two for one happy hour is excellent... Make sure you shop at the Mercado supermarkets as they are far cheaper that the mini-markets that fill the resort; likewise if you are shopping for sunglasses or perfume do so at the resort shops as the airport is a rip off... If you’re travelling as a package holiday with Tui or Jet2, ignore the coach transfers - they take ages (ours had an hours wait at the airport before even leaving and then over a dozen stops throughout the two resorts), much better to get a taxi as we did back, it only takes 20 minutes and costs about 25 Euros (the hotel will call one for you and it will arrive in five minutes)...
  • stephen a
    stephen a
    Mar 2023 15 contributions
    ...Nice 1 bedroom apartment, comfortable basic but fine for us...
  • LancashireLisa6
    LancashireLisa6
    Feb 2023 24 contributions
    ...There are bus stops right outside the neighbouring property and this is a cheap and easy way to get around...
  • john n
    john n
    Feb 2023 2 contributions
    ...Happy hour at 4pm with 2 for 1 drinks is popular...
  • Craig S
    Craig S
    Jan 2023 1 contribution
    ...Great location and good value what what we paid... pool bar was good value for food, barmaid was helpful as was the man at reception... Next time have booked pool room as the main street room overlooked a bar and was noisy 1 of the 5 nights we stayed...
  • Valerieb596
    Valerieb596
    Jan 2023 90 contributions
    ...The food at the pool bar was reasonably priced and good value for money. Tommy as usual was on top form...
  • Slovesfood
    Slovesfood
    Oct 2022 72 contributions
    ...The unit was 60 euros for 1 week but in my opinion it was worth every penny... For the price we paid I am happy with the apartments...
  • Craig M
    Craig M
    Oct 2022 429 contributions
    ...The apartments are fairly basic, but decent value for what we paid...
Powered by AI
Cleanliness
Spotless
Travelers frequently praise the cleanliness of the hotel. Rooms and communal areas are regularly maintained and spotless, with commendable cleaning staff.
  • ClaireN
    ClaireN
    Aug 2023 30 contributions
    ...Cleaners came each day except Sundays and Wednesdays, although it seemed to be a quick wipe down of certain areas and change of beds, our room was feeling a bit sandy and dusty after the first week...
  • David D
    David D
    Aug 2023 74 contributions
    ...The hotel is constantly being cleaned and the housekeeping team do a fantastic job of keeping the place clean. The rooms are basic but clean, the beds are very comfy, except the sofa bed being very hard...
  • Kim G
    Kim G
    Aug 2023 1 contribution
    ...The hotel was spotless and our studio apartment was perfect for us...
  • Julie
    Julie
    Jul 2023 1 contribution
    ...Nothing to complain about this place whatsoever. We were there during the stupidly hot temperatures and the rooms don’t have aircon so was difficult to sleep at night, you can hire fans etc but that was our own stupid fault for not doing that 😂 Rooms are kept very clean, in fact the whole place was spotless for the duration we were there...
  • Catherine C
    Catherine C
    Jul 2023 1 contribution
    ...Apartments themselves are basic but very clean, couldn't fault them... Pool area is spotless and we had no issues getting sunbeds during our stay, although you do need to be down for 10am...
  • Davie C
    Davie C
    Jul 2023 110 contributions
    Pleasant little place, staff all nice and friendly and kept nice and clean...
  • Odyssey47461192070
    Odyssey47461192070
    Jun 2023 1 contribution
    ...Happy hour is great at 4pm - buy 1 get 1 free but be careful as the drinks are extra strong 😂 The rooms are clean and comfortable and although mentioned in many previous reviews that they are dated, it doesn't impact on the comfortable/cleanliness of the room...
  • Lynsey
    Lynsey
    Jun 2023 4 contributions
    ...The hotel areas are kept clean and the room was basic but nice with a gorgeous view of the pool from the balcony... The pool is nice and well maintained... We found the reception staff, cleaning staff to be friendly and the pool bar staff were great too...
  • Philippa C
    Philippa C
    May 2023 14 contributions
    ...Also very clean, the cleaners do a great job at cleaning your room...
  • Dani8lla
    Dani8lla
    May 2023 2 contributions
    The hotel had everything you needed and was very clean...
  • Deborah
    Deborah
    May 2023 8 contributions
    Clean and functional accommodation with a lovely pool view...
  • Catherine H
    Catherine H
    May 2023 2 contributions
    ...The apartments are exactly as described, extremely clean and comfortable...
  • Rachyw10
    Rachyw10
    Mar 2023 18 contributions
    ...We arrived early afternoon the reception staff were very helpful and friendly We stayed in a studio room on the third floor room 308 over looking the pool area the apartment was very well equipped with everything you could need and want for a self catering holiday just didn’t have a freezer compartment for ice The rooms were very clean and towels changed regularly...
  • Chris
    Chris
    Mar 2023 2 contributions
    ...Rooms are lovely and clean and well equipped for self-catering with two Mercado supermarkets within a five minute walk... The hotel is lovely and clean and a great place to stay, if we come back to Playa de las Americas we will definitely stay here again...
  • LancashireLisa6
    LancashireLisa6
    Feb 2023 24 contributions
    ...Jose was in touch before we travelled to find out our expected time of arrival and our rooms were ready ahead of the usual check in time. Each couple had a studio apartment, all of which were clean, well equipped and with a large balcony and lovely pool view... They encourage you to leave these at reception when going out... It had everything we needed including clean and well equipped studios, powerful hot showers, friendly and helpful staff and potent happy hour cocktails...
  • Valerieb596
    Valerieb596
    Jan 2023 90 contributions
    ...This is one of the cleanest places we have ever stayed in. The cleaning staff work so hard and do such a good job...
  • LoveMyCaravan
    LoveMyCaravan
    Dec 2022 3 contributions
    Simple hotel but caters for your every need and kept very clean...
  • ACooke0403
    ACooke0403
    Oct 2022 9 contributions
    ...The apartment was clean and tidy and the staff were first class... Friendly staff in the complex at reception, pool bar and the cleaners...
  • LMC
    LMC
    Oct 2022 8 contributions
    ...The whole hotel is very clean and the cleaning ladies do an excellent job!...
  • 1972Reggie
    1972Reggie
    Oct 2022 251 contributions
    ...Apartments are clean, well presented and functional...
Powered by AI
Service
Friendly
Travelers consistently praise the hotel's staff for their friendliness, helpfulness, and professionalism, contributing significantly to the enjoyment of their stay.
  • Debra B
    Debra B
    Aug 2023 30 contributions
    the staff here are lovely and are willing to help with anything we asked from booking taxis and advice on the local area. The pool area was quiet at the left end of the bridge whilst the smaller children played in the small pool, after saying that the older children did play in the left but they were no bother... Food was lovely from the pool bar and very reasonable priced the staff were lovely here as well... Our room had 3 single beds, kitchen and bathroom but was very roomy, only downside was no air con and the ceiling fan did nothing, we hired an air con system which worked out at 10 euros a night well worth it(ask at reception)... The pool opened at 10 and people queued from 9.30 but it was very respectful and not like the other hotels we have stayed at where everyone pushed you out the way... The rooms were cleaned everyday apart from Wednesday and Sunday so definitely no complaints there... The hotel had a range of ages of guests from young couples, young singles, older couples and mid range, it catered for all...
  • ClaireN
    ClaireN
    Aug 2023 30 contributions
    Stayed here for two weeks in August- two adults and two kids... Ceiling fans aren’t great but we hired the air con and it did help... They don’t open them until 10am and people start queuing at 9 just to throw their towel on the same ones every day then they don’t show up til hours later or people grab them for a couple of hours until lunch then you don’t see them again... Pool bar staff were so lovely and welcoming, food and drink were fairly priced and even better for happy hour 4-5... Reception staff were friendly and were always helpful to call us a taxi when needed... Cleaners came each day except Sundays and Wednesdays, although it seemed to be a quick wipe down of certain areas and change of beds, our room was feeling a bit sandy and dusty after the first week...
  • David D
    David D
    Aug 2023 74 contributions
    ...Tommy and bar staff are fantastic and the happy hour from 4pm till 5pm is wonderful with buy one get one free on beer, cocktails and soft drinks...
  • Kim G
    Kim G
    Aug 2023 1 contribution
    ...The night Porter was an absolute gentleman!, all reception staff were lovely and nothing was a bother for them they phoned us taxis etc with no issue... Will definitely miss them We will return no problem to this hotel... Lifeguard is pretty strict, it is his job at the end of the day...
  • Catherine C
    Catherine C
    Jul 2023 1 contribution
    ...No air conditioning but we were able to hire a unit for €60 which we didn't mind doing. Pool area is spotless and we had no issues getting sunbeds during our stay, although you do need to be down for 10am... The staff are what make these apartments so great... Wilman on reception was a great help to us during our entire stay and he went out of his way one day in particular to help us get transport sorted to Lorro Parque...
  • Davie C
    Davie C
    Jul 2023 110 contributions
    Pleasant little place, staff all nice and friendly and kept nice and clean... Hired an aircon unit for the 9 days we were there for £90 as the ceiling fans in the room do nothing... Pool bar nice n relaxed and do a decent breakfast for not a lot of cash (price list in pics)...
  • Jason
    Jason
    Jul 2023 39 contributions
    Once again the staff throughout this hotel are amazing, they are all polite and helpful and always with a smile on their faces. Tommy as usual was excellent in helping everyone make the most out of their holidays and introducing guests to one a other ...
  • tracyb75
    tracyb75
    Jul 2023 54 contributions
    ...Stayed here with my 2 daughters for a week,booked a one bed apartment and got upgraded to a two bed apartment overlooking the pool,the apartment is slightly dated as others have said but are really good as a base for showering and sleeping,the beds are really comfortable,only place I've stayed with comfy beds,kitchen had all equipment needed if you wanted to cook which we never.had a massive balcony. (room 201) the pools are nice and the pool bar and staff great,happy hour between 4-5pm ,buy one get one free,tom the barman really lovely and friendly ... reception staff happy to give any info and call taxis for you.right near two big supermarkets,lots of restaurants and bars within a few minutes walk.the beach is only 10 mins away down 68 steps(yes we counted them)😂,coming back a struggle in the heat but you can go the road way to avoid the steps.would definitely return...
  • Odyssey47461192070
    Odyssey47461192070
    Jun 2023 1 contribution
    ...The staff in the hotel are all very friendly and know the area well, they are all keen to help with any queries you have...
  • Catherine H
    Catherine H
    May 2023 2 contributions
    ...What made my holiday was both the staff and the other guests. The pool bar staff were always there to greet you with a smile and there was a really nice community feel around the pool... I would thoroughly recommend a stay here and I will definitely be back (sorry Tommy!...
  • Jim C
    Jim C
    May 2023 3 contributions
    ...A large 1 bedroom apartment with a double balcony Air conditioning in the lounge and the bedroom... Excellent choice of breakfast every morning wonderful staff...
  • Rachyw10
    Rachyw10
    Mar 2023 18 contributions
    ...We arrived early afternoon the reception staff were very helpful and friendly We stayed in a studio room on the third floor room 308 over looking the pool area the apartment was very well equipped with everything you could need and want for a self catering holiday just didn’t have a freezer compartment for ice The rooms were very clean and towels changed regularly. We also had a ceiling fan which was amazing to cool, the room down during the day and at night also there’s was English channels on the television...
  • Chris
    Chris
    Mar 2023 2 contributions
    Spent nine nights in March 2023 in this wonderfully welcoming hotel... Rooms are lovely and clean and well equipped for self-catering with two Mercado supermarkets within a five minute walk... The staff are exceptional, incredibly friendly and helpful... The pools are open 10am to 6pm, as is the pool side bar... The hotel is lovely and clean and a great place to stay, if we come back to Playa de las Americas we will definitely stay here again... If you’re travelling as a package holiday with Tui or Jet2, ignore the coach transfers - they take ages (ours had an hours wait at the airport before even leaving and then over a dozen stops throughout the two resorts), much better to get a taxi as we did back, it only takes 20 minutes and costs about 25 Euros (the hotel will call one for you and it will arrive in five minutes)... We cannot thank the Marola enough for a wonderful holiday and wish them every success for the future...
  • LancashireLisa6
    LancashireLisa6
    Feb 2023 24 contributions
    We travelled as a family group of 4 couples with dates overlapping UK half term holidays. I booked direct with the property and communication from Jose by email was fantastic from my initial enquiry... Jose was in touch before we travelled to find out our expected time of arrival and our rooms were ready ahead of the usual check in time... There are bus stops right outside the neighbouring property and this is a cheap and easy way to get around... The airport bus stops here which makes it very accessible without needing to organise an airport transfer... All the staff we met were very friendly and helpful... They encourage you to leave these at reception when going out... On several nights the reception staff escorted him to the room and let him in and made sure the key was back at reception for me later on which was going above and beyond and much appreciated... The pool nearest to the pool bar was heated and although we were never in the 10am queue for sunbeds we were always able to find some later in the day... It had everything we needed including clean and well equipped studios, powerful hot showers, friendly and helpful staff and potent happy hour cocktails...
  • Brian B
    Brian B
    Feb 2023 2 contributions
    What a little gem this place everyone works tirelessly nothing is too much bother... The pool bar is excellent with Tommy,Cata,and Lucy all very chatty and had a great laugh hence why we booked up to go again in January we actually booked the day before we left it was that good there ....See yous all in January...
  • Valerieb596
    Valerieb596
    Jan 2023 90 contributions
    ...The cleaning staff work so hard and do such a good job... Reception staff were always happy to help and check in was very quick and efficient...
  • Slovesfood
    Slovesfood
    Oct 2022 72 contributions
    The best part about this hotel is definatley the staff... We managed to get a sunbed every day without having to reserve one... They only open the pool area at 10am which I feel is better as people can't dash down at 7am reserving sunbeds they don't intend on using until later on... After the 2nd night and not sleeping great due to the heat I spoke to reception and they sorted me one out straight away... The unit was 60 euros for 1 week but in my opinion it was worth every penny...
  • Craig M
    Craig M
    Oct 2022 429 contributions
    ...The kitchen is well equipped, with a microwave, hob, toaster and god sized fridge, although there is no freezer compartment... The staff on reception were all very nice, and always said hello when you passed... One thing we really appreciated was getting our room on arrival, even though it was before midday... No questions asked, just had our key ready on arrival... I can’t tell you how many places we’ve been where the apartments/hotel are difficult about giving you a room early, but here it was just simply the room was ready so you can have it...
  • LMC
    LMC
    Oct 2022 8 contributions
    ...All staff here are so kind and friendly, and they were able to help us with anything we asked. The bar staff are so happy and friendly too, which made our time around the pool very enjoyable...
  • ACooke0403
    ACooke0403
    Oct 2022 9 contributions
    We stayed at the Marola Portosin 30 Oct 22 - 5 Nov 2022. The apartment was clean and tidy and the staff were first class... From arriving at the complex to leaving everything went very smoothly... Friendly staff in the complex at reception, pool bar and the cleaners...
Powered by AI
Amenities
Well-appointed
Travelers appreciate the hotel's amenities, particularly the heated pool, pool bar, and sunbed availability. Some suggest the need for air conditioning.
  • Debra B
    Debra B
    Aug 2023 30 contributions
    the staff here are lovely and are willing to help with anything we asked from booking taxis and advice on the local area. The pool area was quiet at the left end of the bridge whilst the smaller children played in the small pool, after saying that the older children did play in the left but they were no bother... Food was lovely from the pool bar and very reasonable priced the staff were lovely here as well... The pool opened at 10 and people queued from 9.30 but it was very respectful and not like the other hotels we have stayed at where everyone pushed you out the way... The rooms were cleaned everyday apart from Wednesday and Sunday so definitely no complaints there... The hotel had a range of ages of guests from young couples, young singles, older couples and mid range, it catered for all... We stayed in a pool view room so no noise from anywhere... Ideal quiet location within walking distance to bars and restaurants...
  • David D
    David D
    Aug 2023 74 contributions
    ...9am in the morning and people are queuing for a sun bed. As soon as the pool opens at 10am there's a crazy scramble to get to a sun bed... We stayed at the hotel for 8 days and were never able to get a sun lounger because of selfish people that leave their towels on the beds then disappear for 5 hours until late afternoon... Tommy and bar staff are fantastic and the happy hour from 4pm till 5pm is wonderful with buy one get one free on beer, cocktails and soft drinks... The price of beer is €2 and a cocktail is €6.50 for a soft drink it's €1.50 The pool and the pool bar close at 6.45pm which means that at night when your sleeping it is peaceful and no rowdy crowds at the pool... The rooms are basic but clean, the beds are very comfy, except the sofa bed being very hard... The location of the hotel is great, being only 10 mins walk to the main strip and to the beach...
  • ClaireN
    ClaireN
    Aug 2023 30 contributions
    ...The whole apartment was the most spacious we’ve ever had, a little dated and could do with a freshen up but was more grateful for the space than the decor!... Ceiling fans aren’t great but we hired the air con and it did help... Hotel was pretty quiet for our entire stay, no issues with noise and the pools weren’t over crowded either despite being fairly small... The only thing that lets the hotel down is the lack of sunbeds and it’s been the worst hotel for it!... We didn’t use the pool until late afternoon each day and by this time we just sat at the bar, you were sometimes lucky to get free beds late on... Pool bar staff were so lovely and welcoming, food and drink were fairly priced and even better for happy hour 4-5... Reception staff were friendly and were always helpful to call us a taxi when needed... Hotel location was great, it wasn’t too noisy but not too far from everywhere, 10 min walk into Cristianos/Americas...
  • Jason
    Jason
    Jul 2023 39 contributions
    ...Tommy as usual was excellent in helping everyone make the most out of their holidays and introducing guests to one a other . But the hotel could do with a bit of upgrading it would be great if there was air con installed, especially with the very hot temperatures in July... The hotel is in a good location about 15 minutes stroll to the beach and Safari centre...
  • Catherine C
    Catherine C
    Jul 2023 1 contribution
    ...These apartments are great for families, quiet location and within walking distance of beach, Los Cristianos and Las Americas... Pool area is spotless and we had no issues getting sunbeds during our stay, although you do need to be down for 10am... The Pool Bar... what can I say.... it just wouldn't be the same without Tommy, Lucy and Catalina!... Food and drink are very reasonably priced...
  • Odyssey47461192070
    Odyssey47461192070
    Jun 2023 1 contribution
    ...We are a family of 4 with 2 teenagers and feel this hotel is ideally located for families. There are lovely restaurants and bars only a few minutes walk, the beach is 5 minutes walk and the main and busier areas are around a 10-15 minute walk... The hotel is located close enough to enjoy the louder areas but far enough away that you can't hear it...
  • Lynsey
    Lynsey
    Jun 2023 4 contributions
    We had a 12 night stay here June-July... There are supermarkets nearby along with bars and restaurants... The hotel areas are kept clean and the room was basic but nice with a gorgeous view of the pool from the balcony... The pool is nice and well maintained... We found the reception staff, cleaning staff to be friendly and the pool bar staff were great too... In hindsight we should have probably just paid the extra for the air con however it only really got too much towards the end of our stay and it wasnt justified to pay the full price for only a few nights... Having to pay extra for air con would be the only thing stopping us coming back here as everything else was fab...
  • Philippa C
    Philippa C
    May 2023 14 contributions
    Love this hotel, just been for the second time in May and the first time in November and will definitely return in future. Rooms are a great size with everything you need, had a studio with a pool view and was a lovely sitting out on the balcony looking over the pool... Also very clean, the cleaners do a great job at cleaning your room... Lovely pool area with plenty of sunbeds...
  • Jim C
    Jim C
    May 2023 3 contributions
    ...A large 1 bedroom apartment with a double balcony Air conditioning in the lounge and the bedroom... Excellent choice of breakfast every morning wonderful staff... Plenty of sunbeds and mattresses and to top it all a heated pool...
  • Rachyw10
    Rachyw10
    Mar 2023 18 contributions
    ...We arrived early afternoon the reception staff were very helpful and friendly We stayed in a studio room on the third floor room 308 over looking the pool area the apartment was very well equipped with everything you could need and want for a self catering holiday just didn’t have a freezer compartment for ice The rooms were very clean and towels changed regularly. We also had a ceiling fan which was amazing to cool, the room down during the day and at night also there’s was English channels on the television... it had two pools the one next to the pool bar was lovely and warm... it’s a great location a short walk to the shops and the supermarkets and also bus stops outside the apartments which was great we went into Costa Adeje a few times for 1 euro 45 or you can walk there which took us around one hour taking in the beautiful scenery and the lackey promenade I will hopefully be booking again for next March ...
  • Chris
    Chris
    Mar 2023 2 contributions
    Spent nine nights in March 2023 in this wonderfully welcoming hotel... Rooms are lovely and clean and well equipped for self-catering with two Mercado supermarkets within a five minute walk... The two pools are lovely, with one heated extremely well... The pools are open 10am to 6pm, as is the pool side bar... Drinks here are very well priced and the two for one happy hour is excellent... There are several beaches within a fifteen minute walk... The only downside is that the hotel rooms are not air conditioned and can get quite stuffy at night and the Wifi is poor... The hotel is lovely and clean and a great place to stay, if we come back to Playa de las Americas we will definitely stay here again... Come out of the hotel and turn left you have several of the best restaurants in the resort and a couple of excellent cocktail bars... I’ve been to the resort four times now and this is definitely the best location, you can walk to anywhere you really want to go in half an hour... And if you like entertainment, watch the pool area from your balcony at 10am for the Grand Prix start as all the sun lounge seekers rush off to grab their favourite spots!...
  • stephen a
    stephen a
    Mar 2023 15 contributions
    Just got back after 12 relaxing days, the apartments are handy for us as my wife has to have kidney dyalisis in the hospital every other day. Nice 1 bedroom apartment, comfortable basic but fine for us... Nice basic food until 2pm,regular guests thats been there many times tells you how popular it is, also the added bonus of a heated swimming pool and absolutely wonderful bar staff, ( tommy is a legend)... The only downside was bar& pool closed at 6pm,so if I wanted a swim at 7pm or a beer I couldn't...
  • LancashireLisa6
    LancashireLisa6
    Feb 2023 24 contributions
    ...Jose was in touch before we travelled to find out our expected time of arrival and our rooms were ready ahead of the usual check in time. Each couple had a studio apartment, all of which were clean, well equipped and with a large balcony and lovely pool view... The property is well located and surrounded by shops, cafes and restaurants... There are bus stops right outside the neighbouring property and this is a cheap and easy way to get around... The airport bus stops here which makes it very accessible without needing to organise an airport transfer... All the staff we met were very friendly and helpful... They encourage you to leave these at reception when going out... On several nights the reception staff escorted him to the room and let him in and made sure the key was back at reception for me later on which was going above and beyond and much appreciated... The pool nearest to the pool bar was heated and although we were never in the 10am queue for sunbeds we were always able to find some later in the day... Happy hour at the pool bar was a daily highlight and over the week we worked our way through the cocktail menu... It had everything we needed including clean and well equipped studios, powerful hot showers, friendly and helpful staff and potent happy hour cocktails...
  • john n
    john n
    Feb 2023 2 contributions
    ...10 minute walk to the Golden Mile and 15 minute walk to Church Square Los Christianos. Excellent for buses if wanting to explore the wider area... Pool area opens at 10am and there is usually a race for beds which we took part in twice in 10 days... Always managed to get a bed if we were out early and returned in the afternoon... Nice bar area by the pool with lovely staff which closes at 6pm... Happy hour at 4pm with 2 for 1 drinks is popular... Plenty of good local cafes, bars and restaurants...
  • Brian B
    Brian B
    Feb 2023 2 contributions
    What a little gem this place everyone works tirelessly nothing is too much bother. Perfect location to bars restaurants is perfect and all pretty much on the flat... The pool bar is excellent with Tommy,Cata,and Lucy all very chatty and had a great laugh hence why we booked up to go again in January we actually booked the day before we left it was that good there ....See yous all in January...
  • Valerieb596
    Valerieb596
    Jan 2023 90 contributions
    This is one of the cleanest places we have ever stayed in... We had a one bedroom apartment with pool view which was large and we enjoyed having all that space... Reception staff were always happy to help and check in was very quick and efficient... The pool bar is the hub of the hotel and has a happy hour each day... The food at the pool bar was reasonably priced and good value for money...
  • billmayhols
    billmayhols
    Nov 2022 114 contributions
    ...Second trip to Marola Portosin in 2022, 3rd overall, and glad to say it is as welcoming as ever. It was as busy as I have seen it but still space and beds available at all times... Constantly found the 10am pool opening funny as there were always beds available after the initial scramble, maybe some people like to queue form 9.30... As said on numerous reviews the friendly staff, from night porter, cleaner, to pool bar are a credit to the hotel...
  • Slovesfood
    Slovesfood
    Oct 2022 72 contributions
    ...The pool water is heated which makes it lovely to swim in. We managed to get a sunbed every day without having to reserve one... They only open the pool area at 10am which I feel is better as people can't dash down at 7am reserving sunbeds they don't intend on using until later on... Great view of the pool and huge balcony... Very close to both playa de las americas and Los Cristianos... The beach is only a short stroll away too... For the price we paid I am happy with the apartments...
  • LMC
    LMC
    Oct 2022 8 contributions
    We had the most amazing time at this hotel with my boyfriend... All staff here are so kind and friendly, and they were able to help us with anything we asked... The bar staff are so happy and friendly too, which made our time around the pool very enjoyable... We first enquired about hiring air conditioning as we were aware we could do this, but quickly decided the ceiling fan cool enough to get ready/sleep with (26 degrees outside)... We enjoyed that this hotel was full of families and couples and we felt very safe here... We were always able to get a lounger by the pool and the overall pool atmosphere was great!... There is also a lovely beach down the steps, about a 5/10 minute walk away which we loved...
  • michelle r
    michelle r
    Oct 2022 8 contributions
    ...The hotel is in a perfect location for me.... Close to both Las Américas and Los Cristianos, 10 min walk to the beach and promenade and with lots of nice restaurants and bars close by...
Powered by AI
Was this helpful?
Tripadvisor is not responsible for this summary or any opinions in it. Please read full traveler reviews for more details and information.
1142Reviews397Q+A100Room tips
Traveler rating
  • 716
  • 329
  • 70
  • 7
  • 20
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
Lynssey wrote a review Dec 6
Kinglassie, United Kingdom69 contributions
Lovely clean hotel. Peaceful around the pool even when it was busy. Perfect for a relaxing holiday. Staff are all pleasant and helpful. Supermarket nearby and not too far to walk to either Los Cristianos and Las Americas. Would return.
Read more
Date of stay: November 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Shuff wrote a review Nov 2023
Weston super Mare, United Kingdom7 contributions
Ok; so the hotel is basic (and a bit tired looking) & yes they do charge extra for safe keys & fans BUT it was very clean, the staff friendly & helpful for the most part and quiet. We had a room on the ground floor opposite the pool & its was peaceful even when the pool was it’s busiest. The staff in the bar were a joy to be around, genuinely kind, funny and friendly. It’s a five minute walk to a supermarket & about 15-20 minutes to the sea front. There is a bus stop outside for those looking to go a bit further. My single gripe? WIFI. ‘Free’ in reception but barely works & even paid wifi is terrible. If you are from the UK, add some data onto your phone plan ahead of time, it’ll save you the hassle of attempting to find a decent wifi connection
Read more
Date of stay: November 2023Trip type: Traveled as a couple
Room Tip: Avoid paying for wifi, it’s a waste of money. Close to amenities & public transport
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
A lot to digest? Read a summary of these reviews, created with our new AI-powered tool.
avatar-image
Rockeydm wrote a review Nov 2023
Somerset, United Kingdom134 contributions
Nice clean hotel, beds lovely & comfortable, view of the pool & a very nice breakfast with plenty of chose. We stayed for 7 nights in October when it was a heatwave, so about 35-38 everyday & unfortunately the rooms don’t have air conditioning, so the room was unbearably hot, we had to sleep with the balcony doors open & eventually hired a fan, which helped a bit. So for that reason I wouldn’t stay here again. The staff were lovely & the pool was nice & about a 10 minute walk into the main centre, which was good, lots of night life, also the food & drink is very cheap & good quality. Would definitely return to Tenerife.
Read more
Date of stay: October 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: No air con, only mobile units or free standing fans at a charge.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
KJW1973 wrote a review Nov 2023
Shefford, United Kingdom44 contributions
Stayed here for a few days last week. Very spacious apartments, immaculately clean with everything you need (air conditioning unit is €60 per week and a safe is €26 of which €10 you get back) My only advice is …. If you like sleep don’t stay here! It’s on a busy road with a few bars that are open until 3am. The worst noise was 4.30am when they clean the street with a leaf blower followed by a street cleaner lorry. A few relaxing days and we are shattered from lack of sleep!
Read more
Date of stay: November 2023
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Soapy wrote a review Oct 2023
11 contributions
My partner and I stayed at the Marola for a few days in October. The location of the hotel is great - it is near to a few large supermarkets and some lovely restaurants, as well as being within walking distance to the beach at Las Americas. The hotel is situated away from the busier areas of the resort, however it is right next to a busy road so we didn’t always get a great nights sleep! The room was spacious and very clean, and the beds were comfy. The room did get quite hot during the day but the fan did help and we didn’t overheat at night - you can pay for an extra fan but we didn’t feel we needed one. The pool area is lovely, though we would agree with previous reviews about the sunbed situation - lots of people queuing in the morning and leaving their towels on the sunbeds before leaving and not coming back until the afternoon. We had a good laugh watching the commotion from our balcony in the morning! We tended to use the pool area in the afternoon and just about managed to get sunbeds. Overall if you’re looking for a budget hotel in a decent location, we would recommend!
Read more
Date of stay: October 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Share
avatar-image
M R wrote a review Oct 2023
3 contributions
The apartment was quite spacious, with good cooking facilities, nice bathroom, comfy bed and a sofa. I also had a lovely big balcony that was overlooking the pool area so great to sit and have a drink on an evening. The pool was really nice and not really crowded, but I didn't get to use it as much as I'd planned. The pool and bar closed at 7pm, some nights earlier than that, and as I prefer to go out for the day then have a swim when I get back, often there wasn't time. It did mean that if you were sitting on your balcony on an evening it was lovely and peaceful, though, and the pool area looks pretty lit up on a night. There was a 24 hour reception, and all of the staff were great. They have luggage storage after you've checked out and there are places to change before you head off to the airport. As it's self-catering, you need supplies, and there is a Mercadona supermarket about a 5-10 minute walk away, as well as numerous small supermarkets, places to have a meal or to get a takeaway to take back to your apartment. The location is good, at the end of Playa De Las Vistas, so you're in the middle between Los Cristianos and Playa De Las Americas, everything close to walk to and that suited me as I prefer Las Vistas beach. Even through it is close to the beach and main areas, be aware that there is a quite steep hill down/back up. Given that I walk around 60+ miles in a week holiday, it really didn't bother me but it was a steep walk back up to the apartments. There is a bit of traffic noise from the side of the building near the road, but it it didn't disturb me or interrupt my sleep. There is a 15 euro charge for wifi for the week which I would have preferred to be included, so I just didn't use it and just used my phone as a hotspot for my tablet. There were also some tiny ants that were around the kitchen area when I arrived. A cheap can of ant spray from the supermarket got rid of them quickly and permanently and to be safe, I also bought some big ziplock bags to put food in. Final verdict? I would definitely return here.
Read more
Date of stay: October 2023
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
1972Reggie wrote a review Oct 2023
Pontypridd, United Kingdom251 contributions
+1
Our latest visit to Marola in October saw probably the hottest temperatures that we have ever experienced when staying here despite visiting in July and August previously. Great to see familiar faces of the Reception and Bar Team and Daniel around the Pool. Also a number of returning familiar faces. Marola is a happy place for us and I hope it’s new owners give it the revamp (to the rooms) that it now needs in order that existing guests continue to keep on returning. See you all soon.
Read more
Date of stay: October 2023Trip type: Traveled as a couple
Room Tip: Summer guests seriously consider getting aircon.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
avatar-image
Colin H wrote a review Oct 2023
Birmingham, United Kingdom8 contributions
Just back from a 7 day stay. We had a 1 bedroom apartment looking over the pool. The apartment was spotless but a bit outdated. Because of the heat (30-40) we opted to hire a air con unit. Didn’t really do the job and you had to leave the patio door open all the time to put the tube from the unit onto the balcony. The ceiling fans were a waist of time. The staff around the pool bar including, the lifeguards, were really friendly. A shame the same couldn’t be said about the reception staff. Not very helpful and sometimes rude. We chose this venue because of the great reviews about the location but we fought the location Was too far away from the main strip. Overall, if you don’t mind walking then these apartments are for you. Was told by the regulars who return ever year that it’s just been taken over by new management and it’s not the same as before. No heated pool was their main gripe. We Enjoyed our stay but will not be returning because there are better place near the beach and strip for the same price.
Read more
Date of stay: October 2023Trip type: Traveled as a couple
Room Tip: Even though they advertise no hugging beds with towels this still happened.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Josh P wrote a review Sep 2023
1 contribution
Worst hotel I’ve ever stayed at, we had ANTS in our room! We had a life guard take our adults rubber donut of us in the pool. Also other family’s having a go at us for popping our own inflatable because there child used it last night. (Even though we bought) Reception made us pay a €20 per room deposit and sign a list if “rules” When we questioned why they said “because you are not regulars” This is discrimination against our age the groups average is 24. Absolutely shocking hotel there’s much nicer and cheaper hotels in Tenerife people DO NOT COME HERE unless you want a fun sponging holiday.
Read more
Date of stay: September 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: DO NOT COME HERE
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
michelle h wrote a review Sep 2023
hull10 contributions
Returned from here 8th Sept, everything was all great, apart from the death bed in living room, that was a back breaker, no aircon but we managed fine. Staff are all lovely. Would definitely go back. 10-15 min walk to beach and bars.
Read more
Date of stay: August 2023
Value
Location
Service
Trip type: Traveled with family
Room Tip: Que for pool from 9.40ish. Didn't need to every day though, was still beds available after dinner...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Previous
123456
Not the right property for you?
There are more places to choose from in the Playa de las Americas area.
PRICE RANGE
$85 - $138 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marola portosin hotel playa de las americas
LOCATION
SpainCanary IslandsTenerifeAronaPlaya de las Americas
NUMBER OF ROOMS
80
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

MAROLA PORTOSIN $56 ($̶7̶8̶) - Updated 2023 Prices & Condominium Reviews - Playa de las Americas, Spain

Frequently Asked Questions about Marola Portosin
What are some of the property amenities at Marola Portosin?
Some of the more popular amenities offered include a pool, a lounge, and a poolside bar.
Which room amenities are available at Marola Portosin?
Top room amenities include a kitchenette, a flat screen TV, and a refrigerator.
What food & drink options are available at Marola Portosin?
Guests can enjoy a lounge, a poolside bar, and a snack bar during their stay.
Are there opportunities to exercise at Marola Portosin?
Yes, guests have access to a pool during their stay.
Which languages are spoken by the staff at Marola Portosin?
The staff speaks multiple languages, including English and Spanish.
Does Marola Portosin have any great views?
Yes, guests often enjoy the mountain view available here.
Is Marola Portosin accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.