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Calle Meandro 3, 38640 Playa de las Americas, Arona, Tenerife Spain
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 08/30/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 08/30/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 60 in Playa de las Americas
Location
3.7
Cleanliness
4.5
Service
4.6
Value
4.3
Travelers' Choice
GreenLeaders Silver level
The Gran Oasis Resort invites you to enjoy a hotel in Playa de las Americas, a holiday resort in the south of Tenerife specially designed for families and couples who want to relax and discover this fabulous Canary island. Choose the All Inclusive plan, bed & breakfast or half board plan and live an experience your own way. The Gran Oasis Resort is located in front of Las Americas golf court, between Playa de Las Americas and Los Cristianos bay, in the south of Tenerife. This hotel is ideal for families, as it is located close at hand from Playa de las Vistas beach, 2 km away from the largest waterpark in Europe, the Siam park. Make your holidays an unforgettable experience with the services of the Gran Oasis Resort: miniclub, free transfers to the beach and to the centre of Las Americas, adults and children's swimming pool, restaurant, pool bar, gym, spa and beauty treatments, supermarket, garage...
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Property amenities
Paid private parking on-site
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Game room
Golf course
Kids pool
Parking garage
Wifi
Pool / beach towels
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Personal trainer
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Vending machine
Poolside bar
Bicycle tours
Billiards
Entertainment staff
Evening entertainment
Table tennis
Kids' outdoor play equipment
Strollers
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Spa
Facial treatments
Foot massage
Full body massage
Head massage
Makeup services
Manicure
Massage
Pedicure
Salon
Rooftop terrace
Baggage storage
Convenience store
Gift shop
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Soundproof rooms
Air conditioning
Housekeeping
Private balcony
Safe
Coffee / tea maker
Cable / satellite TV
Bath / shower
Seating area
Separate living room
Sofa
Telephone
Bottled water
Private bathrooms
Kitchenette
Microwave
Oven
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Green
Languages Spoken
English, French, Spanish, Dutch and 2 more

Location

Full view
57Somewhat walkable
Grade: 57 out of 100
128Restaurantswithin 0.75 miles
15Attractionswithin 0.75 miles
5123Reviews1517Q+A100Room tips
Traveler rating
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  • 84
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Popular mentions
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Most Recent
Siobhan wrote a review May 13
Northampton, United Kingdom2 contributions
Stayed here in may 2022 for one week all inclusive. Very nice resort. Went with friends, 3 girls in total. Our room was a suite with a balcony which was equipped with 4 single beds pushed together to make 2 double beds (having spoken to others at the hotel, the hotel will provide a mattress topper upon request for couples to prevent the awkward split/fall down the middle of the bed however we did not bother) one bathroom and one kitchen. The two beds were situated on two floors therefore we moved a mattress so that we could all be in the same room (two singles pushed together and one mattress on the floor). We also had two balconies, one equipped with sun loungers and the other with table and chairs. The hotel provide white towels and a beach towel each however please be mindful that each room is allocated 15 minutes of hot water which we learnt the hard way! so be mindful when showering. The hotel has two pool areas one mostly for children and families. Both were nice and not over crowded. Therefore it was always easy to find a sun bed. They have a game area with pool and arcades which was also fun! Food was good, buffet style with a variety of salads, soups, meats and fish however one of us was a picky eater so lived primarily on chicken nuggets and chips. The drinks were also good! There are around 5 or 6 cocktails available with all inclusive however we dranks lots of vodka and fanta lemon but i would also recommend you try the honey rum! There are two bars, one near the entertainment the other quieter. Both are lovely however we spent most time at the quieter one. The hotel entertainment was enjoyable, there were activities for adults and children during the day and evening. We engaged in the aqua aerobics however got very burnt shoulders so do be careful! We also attended the family foam party which was on our first full day there (having arrived on the Wednesday night) which was a fabulous kickstart to our holiday. During the evenings there was also entertainment from 9:30-10:30, again we did not attend all of these however the 3 we went to were very good! The hotel is located quite central, a short walk from Los Cristianos. If you're happy walking then most places are easily reachable. However we utilised local taxis a lot and this never cost more than €7 or €8 euros to get to the local areas and for nights out. Overall we were very pleased with this hotel and the staff are extremely friendly and helpful!
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Date of stay: May 2022Trip type: Traveled
Room Tip: Be mindful of the limited hot water in the rooms!
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Response from Recepcion Gran Oasis Resort, Otros at Gran Oasis Resort
Responded 4 days ago
Dear guests, Thank you very much for sharing your vacation at Gran Oasis Resort and also for taking your time to give us a great score with your opinion on this site. It's great to hear that you had an overall enjoyable vacation at our resort. We really hope to have the opportunity to welcome you soon. Kind regards from the entire BE HAPPY team
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Stephanie wrote a review May 10
2 contributions10 helpful votes
First holiday since covid restriction - there were still some in place and was a faff dealing with booking covid tests to fly out/back. Food was a let down - was told there were themed food nights but these were apparent. Had to buy masks from the hotel which were expensive and wear masks to walk into the restaurant and around hotel itself. There were no food on site for checking in - we had night flight and checked in early hours. Hotel gave us local pizza shop number and we ordered to our hotel room. Bit annoying when we had paid for all inclusive and travelling with a young child - no one had eaten. Booked family room for three - there was no separate bed in the same room as double bed for our young child. We advised the hotel and got told to bring the foldable metal bed from the top floor downstairs - this would not be possible as marble like flooring and heavy bed - if we had tried to move this (hotel wouldn’t help) then we would have damaged the room!! We booked family room but main bedroom - with only double bed, was downstairs and the other bed (despite giving age of child on booking) was upstairs - was very worried in case any one came into room and for the safety of child. There were activities (although limited) despite the month we went on holiday. First holiday taking our child away and we enjoyed it as a whole - although the room and food was a let down. Hotel itself was located top of a hill in middle of no where - although it was cheap enough approx 5 euros for one way trip to the towns. Location wise - was between the two main resorts and taxis were easy to get.
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Date of stay: December 2021Trip type: Traveled
Room Tip: No point in hiring car as taxi cheaper. Food was let down and repetitive but cheap enough to...
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Response from Recepcion Gran Oasis Resort, Otros at Gran Oasis Resort
Responded 5 days ago
Dear guest, Thank you very much for choosing our Gran Oasis Resort to enjoy your holidays. It's great to hear that you had an overall enjoyable vacation at our resort. We regret the aspects that have not met your expectations. Kindest regards form all the BE HAPPY team
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Howard family wrote a review May 10
Perth7 contributions6 helpful votes
Perfect family resort, small and friendly, ideal location on the edge of los Cristianos. Lots to do without travelling far. Very clean, all the facilities you need. Good choice of food and drinks. Staff very helpful
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Review collected in partnership with Jet2holidays
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Recepcion Gran Oasis Resort, Otros at Gran Oasis Resort
Responded 1 week ago
Dear guests, Thank you very much for staying at the Gran Oasis Resort. We greatly appreciate your valuable words since, for us, the priority is always the satisfaction of our customers. We are glad that you have enjoyed a few days at our resort and that you found it very well equipped. We appreciate that you liked the treatment of our staff. On behalf of our entire be Happy team, we send you a big hug and at the same time we hope to see you again in the near future. Best regards Reception department
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Sammyian wrote a review May 10
Parbold, United Kingdom94 contributions10 helpful votes
+1
We have just returned from our 11 night holiday at this fantastic resort ! this was our second time at the resort and our expectations were the same as last time and were we not disappointed. the staff are all friendly and helpful especially Vero at the restaurant he remembered us and our room number every day . The food was great lots of choice and fresh salads everyday. the entertainment staff were brilliant and helped get all involved if they wanted to The foam party was so much fun and a great addition the TUI rep was excellent despite us being unhappy with the room we were allocated this was not her fault she tried to help as much as she could Only negative was that there were a few stag and hen dos which made it a bit rowdy at some points but that seemed to be at the weekends! The beach is a 30 min walk or free bus in morning but worth it
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Date of stay: May 2022Trip type: Traveled
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Response from Recepcion Gran Oasis Resort, Otros at Gran Oasis Resort
Responded 1 week ago
Dear guests, Thank you very much for sharing your vacation at Gran Oasis Resort and also for taking the time to give us a great score with your opinion on this site. It's great to hear that you had an overall enjoyable vacation at our resort. We really hope to have the opportunity to welcome you soon. Kind regards from the entire BE HAPPY team
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Simon D wrote a review May 8
Birmingham, United Kingdom15 contributions25 helpful votes
This was an emotional return, to a resort we have been to 7 times in total. With a 2.5 year absence only because of the pandemic. Although, some staff we knew had moved on, there were still so many there that again welcomed us with open arms, in all departments of this hotel. That said we did see other staff now working at other sister hotels who popped in to say hello… it’s like seeing old friends! It is the staff that make this hotel so great. Some businesses have staff that may be pleasant because it’s their job, but this hotel, they are just so naturally warm and friendly. Although you may say I am biased having been so many times, but this was the same on our first outing and has been every time we go. It is the reason why we keep returning… it’s like being on holiday with friends! The staff all ensure you have a great time, with the motto of ‘be happy’, ringing very true, as they will do what it takes to make sure you are happy. I urge you if there is something a miss, to speak to the staff, as they will absolutely sort it! Please don’t wait until your return from holiday, to air your feelings, as they are so open to your feedback. It is so refreshing that they want to know and help… They also deserve a big thank you helping make my daughters birthday extra special this year. Again going that extra mile! The biggest problem I have these days, is that now no other hotel compares… I am always measuring up other stays against the experiences of this resort… probably why we got emotional leaving to return home and why we want to keep going back! Muchas gracias!
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Date of stay: April 2022Trip type: Traveled
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Response from Recepcion Gran Oasis Resort, Otros at Gran Oasis Resort
Responded 1 week ago
Dear family, Thank you very much for staying at the Gran Oasis Resort. We greatly appreciate your valuable words since, for us, the priority is always the satisfaction of our customers. We are glad that you have enjoyed a few days at our resort. We appreciate that you liked the treatment of our staff. On behalf of our entire be Happy team, we send you a big hug and at the same time we hope to see you again in the near future. Best regards Reception department
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Helenwasere wrote a review May 4
Leeds, United Kingdom27 contributions13 helpful votes
+1
We had a lovely, relaxing holiday during Easter break. The hotel is clean to a high standard, the staff are friendly and the food is nice. The rooms are a good size and have decent balconies. The only issue I had is that once the Easter holidays were over and families were exchanged for young adult guests we were kept awake until the early hours a few nights at the end of our stay..think university dorm rooms, or Pikey park in Ibiza (if you know, you know!) . I did contact reception on one particular bad night and within 10 minutes the party had stopped. It didn’t ruin anything for us, but was annoying! All in all highly recommended.
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Date of stay: April 2022Trip type: Traveled
1 Helpful vote
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Response from Recepcion Gran Oasis Resort, Otros at Gran Oasis Resort
Responded 1 week ago
Dear guest, Thank you for staying at The Gran Oasis Resort. We appreciate your kind words about our pools, our cleaning service, our animation among other things. It makes us so happy to read that overall you enjoyed your holidays and felt the warm welcome from our lovely staff. We make it a mission to listen to our client's insights to continue to find ways to improve every day, we will take all of your suggestions to our management team and hopefully we will see you again in the near future. Thank you Kindest regards Be Happy team
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conwayclan84 wrote a review May 3
Wrexham, United Kingdom39 contributions21 helpful votes
+1
Hotel is beautiful and clean, apartments are well maintained All the reviews regarding the steps are correct if we came back we would 100% request a lower floor room or pool view 3 pools are great and heated. The biggest pool is very deep in parts and more suited to strong swimmers middle pool is more child friendly and for those not strong swimmers, there is also the smallest baby pool Some sun loungers are reserved in the mornings but even with this there is still plenty of sun beds to go around The restaurant area is quite small for the size of the hotel but always able to get a table for the 6 of us the food can be repetitive and if you are AI for more than 7 days you may get pretty fed up but the food itself is tasty and lots of choice and hot we never had an issue with the temperature there’s limited choice for kids - chicken nuggets and bolognese it would be nice if they had more child friendly options - the basic drinks package that comes with the AI is ok not the best we’ve had but always something to drink so not a huge issue - entertainment is good some selections better than others but all good enough to while away an hour before bed time! Taxis to los cristianos and las Americas €5/€7 we enjoyed walking down and getting a taxi back it’s all down hill so actually not a bad little walk all in all a very good hotel if you get a good price no huge complaints - only criticism would be to offer bottled water on AI they say you can use the tap in the restaurant but to me this tasty funny lots of others used it with no issues but I just bought bottled water in the shop - a holiday is what you make of it and we’ve had a brilliant time we would come back in the future :)
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Date of stay: April 2022Trip type: Traveled
Room Tip: Mobility issues WILL need lower rooms
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Response from Recepcion Gran Oasis Resort, Otros at Gran Oasis Resort
Responded 1 week ago
Dear guests, Thank you very much for staying at the Gran Oasis Resort. We greatly appreciate your valuable words since, for us, the priority is always the satisfaction of our customers. We are glad that you have enjoyed a few days at our resort and that you found it very well equipped. We appreciate that you liked the treatment of our staff. On behalf of our entire be Happy team, we send you a big hug and at the same time we hope to see you again in the near future. Best regards Reception department
Read more
James D wrote a review Apr 2022
Magor, United Kingdom18 contributions12 helpful votes
+1
Another fantastic holiday at the Gran Oasis Resort. Spacious 2 floor self catering accommodation although we were all inclusive which gives extra options for food and drinks etc. Food was always varied and very tasty with different themes each day. The whole team of staff at the resort are superb and so friendly you are made to feel very welcome and nothing is to much, Stephanie and Renie on the entertainment were amazing as usual so much effort and fun put in and the the kuds had so much fun. A very clean, safe and fun hotel to visit and we would definitely return again.
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Date of stay: April 2022Trip type: Traveled
Room Tip: Can get very busy peak times but that is standard in most resorts
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1 Helpful vote
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Response from Recepcion Gran Oasis Resort, Otros at Gran Oasis Resort
Responded 2 weeks ago
Dear guest, Thank you for staying at The Gran Oasis Resort. We appreciate your kind words about our pools, our cleaning service, our animation among other things. It makes us so happy to read that overall you enjoyed your holidays and felt the warm welcome from our lovely staff. We make it a mission to listen to our client's insights to continue to find ways to improve every day, we will take all of your suggestions to our management team and hopefully we will see you again in the near future. Thank you Kindest regards Be Happy team
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Monica S wrote a review Apr 2022
1 contribution
It is the first time to visit grand oasis and it is very nice hotel with good staff. It has good bars and good drinks. Amazing view on the beach. And it has a good clean pool . And it has a good site in sharm elshiekh.
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Date of stay: April 2022Trip type: Traveled
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Response from Recepcion Gran Oasis Resort, Otros at Gran Oasis Resort
Responded 2 weeks ago
Dear guests, Thank you very much for staying at the Gran Oasis Resort. We greatly appreciate your valuable words since, for us, the priority is always the satisfaction of our customers. We are glad that you have enjoyed a few days at our resort and that you found it very well equipped. We appreciate that you liked the treatment of our staff. On behalf of our entire be Happy team, we send you a big hug and at the same time we hope to see you again in the near future. Best regards Reception department
Read more
blossom2380 wrote a review Apr 2022
Southampton, United Kingdom19 contributions13 helpful votes
This was our first time in tenerife we were pleasantly surprised. The room was fantastic and kept so clean and housekeeping cleaned and made the beds most days. The walk up the stairs was a little exhausting but helped keep the all inclusive weight gain down lol. The pool was fabulous and warm and we all swam every day the only problem is we were at sunbeds by 9 am and struggled to get sunbeds and when we did there were sunbeds with towels on that were not used til well into the afternoon so that was unfair and meant some people had to lie on towels. The food was nice and a good variety we all found something to eat everyday my boys also liked the food and always found something nice off the main buffet. Hotel staff are absolutely incredible and cannot do enough to help you if needed. Carlos made the best coffee. Stefany really made my youngest have the best holiday he doesn't take to many people but he liked her from the start. He was absolutely made up with his certificate. Location wise slightly a but far from the beach but we did walk there a couple of times and the hill back is a bit of a killer but don't let that put you off taxis were under 5 euros from a rank or slightly more if you getone from reception. We would definitely return at some point. For us all the important things were absolutely ticked off the list... every single part of hotel was spotless and clean.. pool is fabulous and heated. Food was nice... rooms were fab for our teenage son and 10 year old.
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Date of stay: April 2022Trip type: Traveled
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Response from Recepcion Gran Oasis Resort, Otros at Gran Oasis Resort
Responded 2 weeks ago
Dear guests, Thank you very much for staying at the Gran Oasis Resort. We greatly appreciate your valuable words since, for us, the priority is always the satisfaction of our customers. We are glad that you have enjoyed a few days at our resort and that you found it very well equipped. We appreciate that you liked the treatment of our staff. On behalf of our entire be Happy team, we send you a big hug and at the same time we hope to see you again in the near future. Best regards Reception department
Read more
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PRICE RANGE
$128 - $245 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
gran oasis hotel playa de las americas
LOCATION
SpainCanary IslandsTenerifeAronaPlaya de las Americas
NUMBER OF ROOMS
206
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Frequently Asked Questions about Gran Oasis Resort
Which popular attractions are close to Gran Oasis Resort?
Nearby attractions include Siam Mall (0.7 miles), Yela's Bar (0.7 miles), and Hoops Bar (0.7 miles).
What are some of the property amenities at Gran Oasis Resort?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Gran Oasis Resort?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Gran Oasis Resort?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Gran Oasis Resort?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to Gran Oasis Resort?
Conveniently located restaurants include Little India, Kismat Tandoori, and Santa Lucia.
Are there opportunities to exercise at Gran Oasis Resort?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Does Gran Oasis Resort have an airport shuttle?
Yes, Gran Oasis Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Gran Oasis Resort have airport transportation?
Yes, Gran Oasis Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Gran Oasis Resort?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Gran Oasis Resort?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.