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Ponderosa Apart Hotel

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1 room 2 adults 0 children
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Ponderosa Apart Hotel
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740 Reviews from our TripAdvisor Community

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Showing 658: English reviews
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St Helens, United Kingdom
Reviewed yesterday NEWvia mobile

This is the worst hotel I have ever stayed in. I know some people want 5* accommodation but pay 1* prices, well that's not me. This hotel is filthy the only clean part is reception. Our first day we had no water for 10 hours, we couldn't even go to the toilet. For the whole 7 day duration we had...

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Helpful?
Thank sharonmD8578TQ
Reviewed 2 days ago NEWvia mobile

Friendly staff was unfortunately the only thing going for this hotel All inclusive option if you liked pasta, pork and poultry you were fine as this was the only option dinner and supper! Breakfast was ok. Decor overall very dated and rooms too, I got an electric shock off the money box for the tv. Lots of little bugs and...

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Thank Sammy F
Skipton, United Kingdom
Reviewed 2 days ago NEWvia mobile

We stayed her this week with my family and honestly had a wonderful time. The communicable feeling is essential to enjoy a holiday and this hotel did not lack that. The staff were friendly and couldn't be any more helpful, the entertainer was amazing, funny and an all round nice guy and would of loved to of kept in touch....

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Thank tobygarbutt1
Reviewed 2 days ago NEW

hotel was worse than I could think of ,to many bad points.We had same food for 10 days the place was dirty,the blankets had cigg burns,the fridge was dirty old and cracked,and the cooker disgusting,,,,,,,,,,,,,, and many more people always had towels around pool by 8-30so there was never any room for anybody else there was notice up but hotel...

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Thank Valerie W
A TripAdvisor Member
1 review
Reviewed 3 days ago NEWvia mobile

If you want a Fawlty Towers experience this is it. Food the same every day,chicken or pork. Possibly reheated. I ended up with upset stomach and runs by last day of my stay. The right arm doesn't know what the left arm was doing. Example of this was when asking what was on the entertainment and nobody knew or where...

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Thank A TripAdvisor Member
Blackpool, United Kingdom
Reviewed 1 week ago

You really do get what you pay for, and we didn't pay much atall. Staff were very rude and couldn't care about any problem we had. The rooms were very dirty with holes in the walls. Our toilet and shower leaked so we constantly had a wet bathroom floor. We weren't in our room much thank goodness. Luckily, the beds...

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Thank sophie2604465
Lancashire
Reviewed 2 weeks ago via mobile

This was the worst place i have ever stayed. Rooms where dirty everything was broke or hanging off. Towels were stained. The only good thing was the staff who were lovely. Shame as in great spot. Food was slop and tasteless .

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Helpful?
Thank lancsbabe
South Queensferry, United Kingdom
Reviewed 2 weeks ago

We had a great time here all inclusive. Must praise the reception staff who were very friendly and helpful. Rooms could do with upgrading, but bed was comfortable, good shower with lots of hot water and large sea facing balcony. Food was fine, there was always something we could eat. I found lunches to be the best. Entertainment not up...

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1Thank ferrynuff
London, United Kingdom
Reviewed 2 weeks ago via mobile

My complaints started on the first day when my toilet wouldn't flush but to be made to feel like a criminal because I lost my room key a few days later was outrageous. I then had to be let into my room each time I wanted to get into it by the receptionist. On top this every time I went...

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1Thank Henge87
Wallington, United Kingdom
Reviewed 3 weeks ago

I spent only one week in Ponderosa, 13th to 20th of March and had a very good time. Staff are friendly, food is just fine. Hotel has a resident entertainer, who sings twice a week, does bingo twice a week and also karaoke, he chats to everybody and in turn we start talking to each other. I liked it so...

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1Thank joesnopek
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking

Additional Information about Ponderosa Apart Hotel

Address: Avda. Venezuela, s/n, 38670 Playa de las Americas, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Playa de las Americas
Price Range: $63 - $101 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ponderosa Apart Hotel 3*
Number of rooms: 125
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Also Known As:
a Ponderosa Hotel Adeje
Ponderosa Apart Hotel Tenerife/Playa De Las Americas
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Questions & Answers

Here's what travelers have asked, with answers from Ponderosa Apart Hotel staff and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Floor 5 and above give the best views”
ferrynuff, 2 weeks ago | Read review
“Almost all rooms face the pool and the sun”
joesnopek, 3 weeks ago | Read review
“Nice view, two clean swimming pools, good quality of food.”
vit200, 4 weeks ago | Read review
“405 great room facing the sea”
jag132017, Mar 16, 2017 | Read review
“105,205,305,405,505,605,705 or adjoining rooms to these apartments have the best view of pool And sea”
trevork502, Mar 15, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question