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Ponderosa Apart Hotel

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586 Reviews from our TripAdvisor Community

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Showing 523: English reviews
cheshire
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

I stayed here with my brother and arrived around 21:00. The lady at the reception desk was very helpful. In terms of rooms we stayed in a one bedroom apartment (219) which was clean, first problem was that it was a double bed this is where the lady at the reception desk being helpful said she can move us in... More 

Helpful?
Thank bunglebeast
Dunfermline, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW via mobile

For gods sake, stay well clear. Reception and ground floor area quite nice and the bar was spacious and comfortable but that's it. The room was basic and that doesn't bother me as who spends much time in their room on holiday but the least I expect is cleanliness. The bedding was damp (in that heat?)asked for replacement bedding but... More 

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1 Thank roberto19582015

Travelers are raving about these Playa de las Americas hotels

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

Arrival: 8th July 2O16 Departure : 16th July 2O16 All inclusive - *** First impressions - very old fashioned, but has potential. Main entrance, clean with welcoming staff members. The bedrooms, not to 3 star rating, bathroom was awful. Paint was falling off the ceiling, broken toilet, dirty bath and sink. ** WARNING FOR PARENTS WITH SMALL CHILDREN ** If... More 

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1 Thank Laura A
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago

just got back from staying for 10 days. on check in we were late and were given wristbands for the all inclusive and a meal card for the restaurant, all inclusive at the bar does stop at 22:00 which is a bit rubbish. on arrival we were surprised to find a lot of switches but no lights after going reception... More 

Helpful?
Thank monkeynips
Lancashire, United Kingdom
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

2nd day in and I've honestly no complaints. This isn't right in las Americas it's a 20 min walk away but not too bad, so far the water hasn't ran brown and no cockroaches or rats though cockroaches are a common thing over here. Both receptionists we've seen have been lovely the main pool area gets the sun in the... More 

Helpful?
Thank K1989a
Mansfield
2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

The hotel was pleasant enough. We had our rooms cleaned regular so it was nice and clean. The all inclusive is a let down as it isn't exactly that. The bar shuts at yen then you have to buy drinks! No entertainment so don't take children as they would struggle with boredom. The pools were clean however it states that... More 

Helpful?
Thank Nat_Longland
2 reviews
2 of 5 stars Reviewed 1 week ago via mobile

i booked a lads hol to here lastweek and was very worried after seein the reveiws i was trying to change accomdation but had no luck .anyway wen i arived was welcomed by a nice short haird blonde lady we told her we was worryin and she said if we hav a problem she wud sort it anyway got to... More 

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Thank Weeeeeeeeew
London, England, United Kingdom
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

So lets start with good things of recent 9 nights stay: 1. Receptionist Irina- Thank you again! For being friendly and helpful, for directions and food suggestions, you are sunshine of this hotel:-) 2. All Inc- Food its tasty and fresh & good choice. 3.Location its great - Siam Park 10min walk, beach 5min walk. By the way if you... More 

Helpful?
1 Thank Giedrė K
2 reviews
1 of 5 stars Reviewed 2 weeks ago

Well, where do i start, was there for 5 nights at end of may, much the same as everyone else, room was dated, tried and in need of updating, bar snacks at the pool was a plate of stale bread sandwiches, lunch, was the nights before left overs, rooms never cleaned, bedding and towels changed, avoid at all cost's, and... More 

Helpful?
Thank Lisa W
Manchester, United Kingdom
1 review
1 of 5 stars Reviewed 2 weeks ago

I really don't know where to start. Our transfers didn't arrive to the hotel until almost midnight, we got there only to be told there was no food or drinks available in the all inclusive deal we paid for after 10pm. We booked a twin room, but when we got there, it was a double. the first thing we did... More 

Helpful?
Thank danstears82
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking

Additional Information about Ponderosa Apart Hotel

Address: Avda. Venezuela, s/n, 38670 Playa de las Americas, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Playa de las Americas
Price Range: $58 - $108 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ponderosa Apart Hotel 3*
Number of rooms: 125
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Also Known As:
a Ponderosa Hotel Adeje
Ponderosa Apart Hotel Tenerife/Playa De Las Americas
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