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Ponderosa Apart Hotel

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1 room 2 adults 0 children
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Ponderosa Apart Hotel
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687 Reviews from our TripAdvisor Community

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Showing 610: English reviews
Carlisle, United Kingdom
Reviewed 3 days ago NEW

We did read the reviews but didn't believe it could be as bad as what people said, well it is.... The food was the same every day , wevwere allinclusive but ate out all the time, Cleanliness, what cleanliness !!!, The room was big enough but lots of faults, raised floor trim, which we kept stabbing our toes on until...

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Thank 66sylnel
Reviewed 4 days ago NEWvia mobile

So I booked to stay in the ponderosa hotel for 5 nights as a surprise for my partners 30th, hoping they would do something nice when I put in a request they didn't really understand but besides this the hotel itself is appalling the cleaner come in once why we there and all she done was straighten up the bed...

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3Thank leannescott2017
Reviewed 5 days ago NEW

Me and my partner stayed here for 5 nights in December, we read all the nit picky reviews and didn't have high expectations. Let me tell you we was pleasantly surprised the beer was good the food was average. What more can you ask for if you book a 3 star hotel that is what you get. Our room was...

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Thank Larissa L
Reviewed 6 days ago NEW

Just returned from this sorry excuse of a hotel where I spent a week over new year with a friend. I was expecting the usual cracked toilets, molded shower curtains, dated grubby interior. I was however expecting some level of hygiene policies and protocols. During the week there was no sign of a cleaner, clean sheets or clean towels bearing...

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Thank Janice C
Lurgan, United Kingdom
Reviewed 1 week ago

U don't expect much when u don't pay a lot which is fine... Apartments are what we paid for however we didn't expect that the maids only came in twice in a 7 night stay, only left towels, no toilet roll and never once moped or brushed floors... Down at the pool when we used WC discovered blood all over...

Review collected in partnership with Alpharooms
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Thank Nkwhite4
Sheffield, United Kingdom
Reviewed 2 weeks ago

I have just had Christmas and new year at this hotel. Where do i start - rooms are filthy, shower broken, food horrific, cleanliness of hotel is poor. I had to write a letter to the manger whilst i was there asking for a better room or for all the repairs to be done. I had no reply!! Please believe...

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2Thank chrisshaw2017
South Yorkshire, United Kingdom
Reviewed 2 weeks ago

Hi -I am actually looking forward to writing this review having read some of them on this site about Ponderosa hotel having just returned from a Christmas/ New Year stay. It is going to be a long one though as I think it is high time some home truths were written to help put the record straight so read on...

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5Thank kateives
staffs
Reviewed 2 weeks ago

Went for three weeks at end of November,,, absolutely horrendous.the place is dirty and bed linen and towels not changed for a week. Even then ony because we asked for it to be done ... The good is terrible and due to this we did not eat in the hotel after the 1st day ... We had paid for half...

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Thank paullie7
Kingston-upon-Hull, United Kingdom
Reviewed 2 weeks ago

Filthy. No Water (3 days). Cockroach infested. No toilets (whatsoever) for bar or restaurant. No entertainment for FULL week. ALL INCLUSIVE is NOT All Inclusive - after 10pm they expect for payment of drinks. NO BAR SNACKS as advertised. No housekeeping throughout the full week. Food was poor and on one occasion, RAW not cooked (meat). Staff were ignorant and...

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Thank 206smol
Reviewed 3 weeks ago via mobile

Me and my friend stopped here for 7 days.i only had 2 warm showers all week due to no hot water.the matresses had to be changed 3 times as i woke up with a bad back most mornings.the food was very average.the laminate flooring was all loose.

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2Thank Dean S
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking

Additional Information about Ponderosa Apart Hotel

Address: Avda. Venezuela, s/n, 38670 Playa de las Americas, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Playa de las Americas
Price Range: $55 - $100 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ponderosa Apart Hotel 3*
Number of rooms: 125
Reservation Options:
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Also Known As:
a Ponderosa Hotel Adeje
Ponderosa Apart Hotel Tenerife/Playa De Las Americas
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Questions & Answers

Here's what travelers have asked, with answers from Ponderosa Apart Hotel staff and other travelers.
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Questions? Get answers from Ponderosa Apart Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“214 was our room and it was great for the sun set”
  • view of the pool area from room
  • View from our room
 of 5 bubbles 366larissal, 5 days ago | Read review
“Most rooms have a great view of either the pool or the sea if you are on a higher floor.”
 of 5 bubbles kateives, 2 weeks ago | Read review
“Don't even go to this hotel ...It is terrible”
 of 5 bubbles paullie7, 2 weeks ago | Read review
“Don't go to this hotel - Avoid at all costs!!!”
 of 5 bubbles 206smol, 2 weeks ago | Read review
“End of terrace apartments with sea views.”
 of 5 bubbles JONLIN1947, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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