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Avda. Las Américas, 2, 38660 Playa de las Americas, Arona, Tenerife Spain
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Traveler (2199)
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Room & Suite (271)

About

#8 of 60 Specialty lodging in Playa de las Americas
Location
4.7
Cleanliness
4.5
Service
4.2
Value
4.1
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Property amenities
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Water park
Children Activities (Kid / Family Friendly)
Kids' outdoor play equipment
Internet
Outdoor pool
Restaurant
Snack bar
Poolside bar
Airport transportation
Car hire
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Laundry service
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Room features
Private balcony
Safe
Seating area
Sofa
Kitchenette
Refrigerator
Kitchenware
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Centrally Located
Languages Spoken
English, Spanish, German
2574Reviews816Q+A100Room tips
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Happiness09685852872 wrote a review Nov 24
1 contribution
Lovely studio apartment fully equipped with everything you need great communication and helpful meet and greet with keys at apartment lovely sea views from balcony and handy for shops and supermarket restaurants etc highly recommended
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Date of stay: November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jimb315 wrote a review Aug 2022
United Kingdom8 contributions13 helpful votes
Property's Favorite Review
We've stayed at PS3 a number of times and had a great time as usual this year. There are a few things to be aware of before staying here, to allow you you manage your expectations. These are self catering apartments, so you're paying for the location and room only - there is no entertainment, which some people seem surprised by. Although this place would be even better with more child friendly facilities, our child is happy playing in the kids pool all day making new friends. If your child prefers animation teams, mini disco, kids club etc then this isn't the place for you. If you're happy to explore the area then PS3 is the perfect base. There is plenty going on around the hotel in the evening. Princess Di's bar is particularly child friendly with great entertainment for adults too. Soul Brothers not to be missed! You can use the mini disco at nearby hotels such as La Siesta and pay for drinks on your card. All of the Safari Centre restaurants over the road are great, although on the pricey side. In addition to the well known places for family days out such as Siam Park, Aqualand and Monkey Park, I'd recommend Kids Funland at Pasarela Centre a short taxi ride away, and Vivo Mini Golf near Veronica's which we much prefer to the golf over the road from PS3. Download the ABC Tenerife App for full details of entertainment across the island, the reason I much prefer staying at PS3 rather than all inclusive hotels is we get out and see so much more of Tenerife. This app allows us to plan our evenings so we're not aimlessly wandering looking for entertainment. Venture Group app is also a must for booking nearby popular restaurants such as Dedos, Bianco, Empire and Imperial Tai Pan. There are plenty of pools, including kids and adults only areas. All pools except the childrens are salt water, this is made clear by most tour operators but still seems to disappoint some. Inflatables can be used in one half of the main pool. There is no music around the pool, bring your earphones to play your own when sunbathing. If travelling during the school holidays you have no chance of a sunbed if you want a lie in. Unfortunately you do need to get up early to guarantee a bed. There are plenty of beds, but there are so many guests that they simply can't fit enough for everyone. The beach is right out the back if you don't manage to get a bed, and rooms with a bigger terrace or garden do have sunbeds in them. We've previously visited in term time and there were no issues finding a sunbed at any time of day. The rooms have been steadily refurbished over the last few years, we've not been lucky enough to have stayed in one yet but the older rooms are sufficient if you're prepared to overlook their dated appearance. Kitchen very well stocked with everything you need to cook. I find the beds too hard (singles and sofa beds only, no doubles available), but have seen other guests say reception will help with a mattress topper if required. Bathrooms definitely overdue a makeover but serves it's purpose. Most rooms have a hairdryer, no iron but can be hired at reception. So many reviews seem surprised by the dated rooms but there are plenty of images on here and elsewhere online as examples making it clear they're not 5* standard. If you encounter any issues, such as something broken or not up to standard then do inform reception and it will be quickly sorted or you'll be moved. Every time we stay here we email 3 weeks prior stating our room preferences and requirements.. unfortunately it's usually futile as we're placed in a room far removed from what we request every time (usually overlooking the road above the restaurants which isn't suitable with a young child or guests with mobility issues). Although inconvenient, we are always promptly offered a more suitable room after informing reception of our dissatisfaction, so don't think you have to stay where you're initially offered. Every year I see people complaining on Facebook groups and forums, but they've rarely raised the issue with reception, who usually try their best to address any issues. That being said, it would save a lot of hassle if guest requests were fulfilled prior to arrival. The poolside bar and restaurants have been refurbished in the last few years and they look beautiful, and the food is lovely. We find all of the staff in them super friendly, particularly the gentleman serving and assisting at the tables outside who offers service with a smile year after year. Service can be slow when ordering poolside snacks such as toasties and pizzas, so patience is required! Prices are on the higher side, if you're on a budget then bring a cooler bag and stock up at the shop, cook in your room or stroll along the beach for cheaper food and drinks. There is no longer open access between PS3 & PS4, as there always was before Covid hit. This is a real shame as it was one of the things we enjoyed - PS4 for chilled out days and PS3 for days by the kids pool. It also means that friends and family allocated different buildings can't spend the day together anymore, but you could ask to be moved if it was a problem. Couples in particular may prefer to be situated in PS4 for a more relaxing stay, it would certainly free up bed space on PS3 if they were allowed to wander over as there is usually sunbeds available over the road. The grounds of the complex are always immaculate, really beautiful surroundings thanks to the hard working staff. Rooms are cleaned 6 days a week, cleaners happy to just provide clean towels of you don't want disturbing. Although the lack of organised entertainment isn't an issue for us, it is a huge shame that some of the family friendly facilities have been removed over the last few years at both PS3 and 4, eg. Pool tables and air hockey, and little toy machines and jump on rides for the kids. These small things made a real difference in terms of breaking the day up for younger guests, after all it is their holiday to enjoy just as much as the adults. It would be a shame for management to lose sight of that whilst working to update the aesthetic appearance of the complex. Guests of all ages are important, if you are going to implement adult only areas then also upgrade your child friendly areas too. I don't understand why these facilities and equipment have been removed, it's been really detrimental to family enjoyment and is so disappointing for the little ones when they return each year to find something else has been taken away. To summarise, Parque Santiago 3 is the perfect base for exploring the area. You pay a higher price than some other self catering apartments not because it's 5*, but because it's in a prime location with the Golden Mile out the front and beach out the back. If you are looking for a chilled holiday in beautiful grounds, a great kids pool, and want to get out and experience all of the bars, restaurants and attractions Tenerife has to offer then this is the perfect place. If you want luxury rooms, a lively pool scene and to be entertained within the hotel day and night, this isn't the place for you.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Scot_in_Cheltenham wrote a review Nov 23
Whaddon, United Kingdom40 contributions87 helpful votes
I booked the Parque Santiago 4 in August for a group of 14. When I booked they had lots of rooms available, I know this as I checked in case anyone else decided to join us later. We were due to arrive on Thursday the 10th and on the 9th I received an email saying that they were cancelling our booking and moving us to a hotel half an hour’s walk from the centre, which I wasn’t happy about, as the apartments we were being moved to were 400€ cheaper when I booked back in August, and I was also not happy about being far from the centre having booked and paid well in advance. The reason given was overbooking but I suspect the real reason was that we were a big group and they wanted rid. I contacted the Parque Santiago on 9th telling them I wanted a more central accommodation and received no assurance whatsoever. I was told to phone back at 8am. At 10pm that evening I received a notification from Booking.com (equally unhelpful Customer Service), informing me that Parque Santiago had cancelled the refunded the money. I was left in a position with 14 peoples travelling to Tenerife the following morning with no accommodation. I didn’t sleep that night and was physically ill with worry. At 8am I contacted Parque Santiago and they were again really unhelpful, and told me the Director would call me back. I then contacted Compostella Golf which was the apartment they proposed to move us to before cancelling, as I knew they had rooms, they were really helpful and said they would accommodate us. Not ideal given the location but at least we had somewhere to stay and at least they valued customers more than Parque Santiago. I did call the Parque Santiago back 3 times that day and the Director refused to speak to me and never called me back. I have submitted a complaint in writing to Parque Santiago and Booking.com as I was out of pocket €400 for the difference in accommodation price (at the time of booking) and also €120 for taxis due to the location of the other accommodation. I have yet to hear back. I actually didn’t mind if they didn’t want a big group, but they should have specified this in their description, as other hotels do, and they shouldn’t have done it 24 hours before when we clearly booked and paid well in advance of others. As a manager myself I can’t understand why such a cowardly person can be put in charge of two hotels, no phone call and no apology. I would also warn people off of Booking.com, having used them for years with no issues, as they really don’t help and take no accountability for the way their hotels treat people. They washed their hands of it.
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Date of stay: November 2022Trip type: Traveled with friends
Room Tip: Don’t book with Booking.com
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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BlodwenLancz wrote a review Nov 22
Leyburn, United Kingdom2896 contributions41 helpful votes
We returned to PS3 for our 4th stay on October 31st, again with Jet 2. Reception on arrival, friendly and efficient as ever. We had requested a 1 bedroom apartment in Lanzarote Block which we were allocated, overlooking the pool area. The bonus of the 1 bedroom duplex apartments is that they have 2 balconies, one from the lounge area and the other from the bedroom upstairs. The apartment was refurbished, with a full kitchen, with the usual utensils / crockery. Plenty of sun loungers available, some ‘crack of dawn’ reservations but no problem to us. Atlantico Restaurant serves a good value buffet breakfast at €12 per person. As usual the cleaning staff were excellent and efficient. Jet 2 service both ways was on time with no problems. Leeds Bradford airport, no queues, check in and security quiet…..this was an 08.00 Monday departure. On return Tenerife South was busy, although no pressure or delay. We will certainly return.
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Date of stay: October 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Sue wrote a review Nov 22
County Mayo, Ireland19 contributions9 helpful votes
A fantastic place to stay, very clean and spacious with a great location to the golden mile and the beach. Very friendly staff. The facilities are excellent for couples and for children. We have stayed here twice and we will be back again soon.
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Date of stay: November 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Rax wrote a review Nov 21
53 contributions7 helpful votes
+1
The apartments are going through renovations, you can choose to stay in one of the refurbished ones or the “classic”. The “classic” apartments are slightly outdated but have everything you need. The pool area and grounds are absolutely beautiful - lots of palm trees and flowers. We were so impressed with the maintenance, the pool area was cleaned every morning with the sunbeds and patios being hosed down with disinfectant. There is even a waterpark for children. The real gem is the adult only area which houses the gym and also a small pool/jacuzzi. It’s a really secluded and peaceful area. There is a shopping centre beneath the apartments and restaurants on site. Atlantico restaurant offers a breakfast buffet for €12. If you walk through the pool area you are at the shore and the beach is a really short walk away. The apartments are on the golden mile which is a great location - lots of shops and restaurants and you can walk to Los Cristianos. We had a really nice stay.
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Date of stay: November 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Robert W wrote a review Nov 15
Durham, United Kingdom69 contributions112 helpful votes
Stayed here before Co vid, in a studio next to the pool brilliant.So decided to have the one bedroom apartment for our birthday trip.Sorry but it just did not do it for us .As my wife and I both have mobility issues, we asked for a sea view and we’re put on the road,the Golden mile as far away from the sea as you could go. The problem for us is steps, I need two new knees and she who must be obeyed has a new hip.Now let’s not be nasty at all here, we asked to change but complex was full up.They did their best offering us a ground floor for two days only, as that was all they had, then to move back wasn’t worth the hassel.The apartment was brilliant. New cooker and units, very very good maid service, the only problem was noise, and there was noise. The bedroom window was not double glazed, to sleep we moved into the living room pull down bed.The open bars play live music and try to outdo each other with sound systems.It was impossible to sleep when the acts were on even with the double glazing in the living room .We did have a problem with the tv, fixed same day, great, the staff are all very nice, pool area again clean but very steep steps down to it from 4137, go again, sorry, not unless certain of sea room, on the plus side,supermarket over the road, good cooking set up, and as said before, great maids.
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Date of stay: November 2022
Location
Service
Sleep Quality
Room Tip: Pool studio, although dark, best bet.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Lord Raymond Bill of Hougun Manor wrote a review Nov 14
Brierley Hill, United Kingdom108 contributions27 helpful votes
Family visit, six adults, four children. Our apartment had been refurbished and was clean and a good space. The bathroom had also been refurbished and was spacious and clean. Good view from our balcony of The Atlantic and children's fun area pool. Staff were all friendly and helpful
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Date of stay: October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Companion606480 wrote a review Nov 13
3 contributions2 helpful votes
Absolutely love this place. Been 6 times never had an issue. Staff are friendly and helpful. Spotlessly clean in room hotel and around pool area. Fantastic central base for nightlife shopping etc but not noisy. You can make it whatever holiday you want if you want lively night life or a peaceful relaxing holiday. Plenty of places to eat and two good supermarkets within a minutes walk it is right by the water but not a beach to sit on but there are nice beaches within walking distance. We normally go for February or October and weather is always hot and sunny. Looking to book already now for next year
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Date of stay: October 2022
Value
Location
Service
Room Tip: Lots of stair deep sloped areas but there are lifts available
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Departure59752850421 wrote a review Nov 8
4 contributions2 helpful votes
Do NOT book to go here with Jet 2,you will get the old rooms which are well by their sell by date.The new refurbished rooms look nice but none of the room here have air conditioning and you will need it even in November.The staff are very good and the grounds are very good and kept well while the location is also very good .All let down by the rooms which are like something from the 70’s.The refurbished rooms are kept for bookings through bookings.com.Also Jet 2 advertise that you will be out into either parque santiago 3 or 4,this seems never to be the case,everyone is chucked into the oldest/worst rooms in 3.Jet2 also do a very good job of hiding the fact there is no AC in the rooms and rate this hotel as 3star plus.They are having a laugh those rooms are 2 star at best.Shame on Jet 2
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Date of stay: November 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$76 - $150 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
parque santiago i - iii hotel playa de las americas
LOCATION
SpainCanary IslandsTenerifeAronaPlaya de las Americas
NUMBER OF ROOMS
7
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PARQUE SANTIAGO III - Updated 2022 Prices & Condominium Reviews (Playa de las Americas, Spain)

Frequently Asked Questions about Parque Santiago III
Which popular attractions are close to Parque Santiago III?
Nearby attractions include Magic Lounge Bar (0.2 miles), Piramide de Arona (0.2 miles), and Parque Santiago Mini Golf (0.1 miles).
What are some of the property amenities at Parque Santiago III?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Parque Santiago III?
Top room amenities include a kitchenette, a flat screen TV, and a refrigerator.
What food & drink options are available at Parque Santiago III?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
What are some restaurants close to Parque Santiago III?
Conveniently located restaurants include Thai Botanico, ARDI, and Empire Modern British Restaurant & Steak House.
Are there opportunities to exercise at Parque Santiago III?
Yes, guests have access to a pool and a fitness center during their stay.
Does Parque Santiago III have airport transportation?
Yes, Parque Santiago III offers airport transportation for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Parque Santiago III?
The staff speaks multiple languages, including English, Spanish, and German.
Are there any historical sites close to Parque Santiago III?
Many travelers enjoy visiting Casa Fuerte (4.9 miles) and La Fuente de los Tres Chorros (5.0 miles).
Does Parque Santiago III have any great views?
Yes, guests often enjoy the ocean view available here.
Is Parque Santiago III accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.