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Gold By Marina

Av Estados Unidos de America 15, 35100 Playa del Ingles, San Bartolome de Tirajana, Gran Canaria Spain
Traveler (3078)
360
Panoramas (53)
Room & Suite (762)
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About

#2 of 1,089 hotels in Gran Canaria
Location
4.7
Cleanliness
4.8
Service
4.8
Value
4.7
Travelers' Choice
GreenLeaders Gold level
Adults only Hotel in the city centre of Playa del Ingles. The hotel is only 100m from the sandy beach of Maspalomas and next to shoping centers, bars and restaurants.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Poolside bar
Bicycle rental
Airport transportation
Couples massage
Street parking
Wifi
Hot tub
Pool / beach towels
Adult pool
Outdoor pool
Saltwater pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Special diet menus
Car hire
Taxi service
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
Solarium
Adults only
Rooftop terrace
24-hour security
Baggage storage
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Safe
Coffee / tea maker
Kitchenette
Flatscreen TV
Bath / shower
Laptop safe
Microwave
Refrigerator
Electric kettle
Complimentary toiletries
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Room types
Ocean view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Modern
Languages Spoken
English, French, Spanish, Catalan and 2 more
2675Reviews358Q+A100Room tips
Traveler rating
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Popular mentions
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Most Recent
Gill Dodsworth wrote a review Nov 2023
12 contributions2 helpful votes
I loved this hotel..so friendly ..clean tidy ..just loved 99%..2 tiny drawbacks..no tea/ coffee compliments..chairs on balcony need cushions..but overall nice rooms ..lovely staff ..hotel perfect position for beach and jumbo centre..
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Date of stay: June 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Recepción GOLD, Atención al cliente/recepción at Gold By Marina
Responded 4 days ago
Dear Gillyhall, Thank you very much for sharing your experience at GOLD with other travellers. The opinions of all our guests are very important to us and we appreciate the time you have taken to write a review. Thank you very much also for sharing the aspects that we need to improve, we take note to continue improving. Once again thank you and of course we look forward to welcoming you again at GOLD! Best regards, Silvia | Front desk
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
andyhofer wrote a review Nov 2023
Atherstone, United Kingdom317 contributions109 helpful votes
Our time at Gold was wonderful, rooms are a good size and the shower was awesome. Each room comes with a kitchen and complimentary bottle of water each day. Breakfast was great, fresh and hot items cooked to order. The pool area is clean and there’s plenty of places to take in the sun. My only criticism is the beds. They appear to be two single and were far too soft for us, felt like they were sagging in the middle. They did provide a topper when we asked to overcome the issue but it didn’t really help much. Gold told us they they're having new mattresses for next year, so hopefully this will be done as we are booked there again in 2024.
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Recepción GOLD, Atención al cliente/recepción at Gold By Marina
Responded 5 days ago
Dear Andy, We are delighted to receive your positive comments! Please rest assured that your review has been shared with the entire GOLD team. We will do our best to improve every single detail. We look forward to welcoming you back to GOLD in the future. Warm regards, Andrés - Front desk
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Paul K wrote a review Nov 2023
Edinburgh, United Kingdom47 contributions56 helpful votes
We can’t rate this hotel highly enough. This was our second stay and the service, accommodation and ambience of the place was perfect for our two week holiday. This hotel isn’t small but has a trendy boutique hotel feel about it. From the minute you arrive to your departure all the staff are super friendly and helpful. We loved our room with a large ground floor terrace. Perfect for chilling in the shade and in the evening before heading out. Bed very comfortable, aircon is great, shower would accommodate a rugby team (if only 😜). Housekeeping staff do a great job. We ate in the poolside bar many times and the food was great. Service was fast and friendly. Can’t fault the Gold, we will be back.
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Date of stay: November 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Recepción GOLD, Atención al cliente/recepción at Gold By Marina
Responded 5 days ago
Dear Paul, We are delighted to receive your positive comments! Please rest assured that your review has been shared with the entire GOLD team. We look forward to welcoming you back to GOLD in the future. Warm regards, Andrés - Front desk
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
benjin wrote a review Nov 2023
London, United Kingdom182 contributions102 helpful votes
We stayed here for a second time after having stayed here a year ago, and we loved it yet again. This is our favourite hotel in Gran Canaria. Pros: - Super friendly staff - Super close to Yumbo Centrum for restaurants and bars - Very gay-friendly atmosphere but also straight-friendly - Super close to a bus stop from/to airport, Maspolpmas Beach, and/or Las Palmas - Great breakfast, which is served until noon so no worry about waking up early! - Lunch has a good selection and is reasonably priced, no need to leave for lunch - Lots of places to sit around the pools, never a problem finding a free sun lounger - Live DJs and music on various days - Rooms with balconies, some with sea views - Super comfortable bed with big pillows - Air conditioning worked well - Decent Wifi - TV has several BBC channels, ITV, and Channel 4 - Free half-hour access to a courtesy room if you leave late on your last day - so on your last day you can check out but then hang around the pool and then use the courtesy room to change or even shower before leaving - For me, the hotel is the perfect size - big enough to have amenities but small enough to feel boutique My favourite thing is that the rooms have candy jars. Our housekeeper deduced that I didn't like the green candies, so she emptied out the jar of all the green candies and replaced them with only yellow, orange, and red candies. Love her for that! Cons: - The bathrooms in the rooms are very tight. The showers are wonderfully huge, you could fit 4 people in them, but the area around the door and toilet is super awkward because it is so tight. - The rooms have this weird banquette thing, like a booth at a diner. It takes up a lot of room, and I would prefer to have a sofa and more seating.
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Ask for a high up room
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Recepción GOLD, Atención al cliente/recepción at Gold By Marina
Responded 6 days ago
Dear Benjin, thank you so much for choosing us again, and also for taking the time to send your review of your stay with us. We will share your positive remarks with the whole Gold team. We will try to improve every detail for the future. We are looking forward to welcome you again in the future. Best regards, Andrés - Front desk
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ShaunLake wrote a review Nov 2023
Beckenham, United Kingdom5 contributions
Fantasticly Awesome and beyond expectations.... We have stayed at the Gold before and this time was a surprise for my Husbands 50th, my request and what i had asked for in the room was met with and more. The service, the staff, the level of care and consideration of every guest is exceptional. The pool and the poolside cafe are always clean and tidy, the food tasty delicious and freshly cooked, the pool area cared for and immaculately looked after. This all starts upon arrival where you are offered a glass of fizz whilst you sign in and the transfer (Mercedes) when you leave with a complimentary bottle of water for your Journey. This is why you pay a little extra for this level of care, having been to GC for the past 10/12 years this far best the best hotel in Playa del Ingles. Shaun & Ian
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Recepción GOLD, Atención al cliente/recepción at Gold By Marina
Responded 1 week ago
Dear ShaunLake, Thank you very much for your reservation at GOLD by Marina! Our team really appreciates the time you took to share your lovely review of your recent stay with us and we are very happy to hear that you are very satisfied with our staff, facilities and services. Please be assured that we will continue to do our utmost to make you feel as comfortable as possible on your next visit. We hope to see you again soon! Best regards, Josué | Front Desk
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Danny B wrote a review Nov 2023
Bognor Regis, United Kingdom6 contributions1 helpful vote
The room 113 was excellent, big , litle patio , very good breakfast, good service, amazing staff, clean room , clean hotel, big swimming pool, towel all good condition also the location 5 minutes to Jumbo centre. Reception staff excelent.
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled with friends
Room Tip: Get the groundfloor room
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Recepción GOLD, Atención al cliente/recepción at Gold By Marina
Responded 2 weeks ago
Dear B8330XHdannyb, We are delighted to receive your positive comments! Please rest assured that your review has been shared with the entire GOLD team. We look forward to welcoming you back to GOLD in the future. Warm regards, Marco Front Office
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Keith P wrote a review Nov 2023
11 contributions22 helpful votes
Our 4th visit this year, which speaks volumes! Amazing 🤩 quality of service delivery, excellent rooms , superb 👌 staff from front of house , restaurant ,to room maintenance. Always great to see regulars like Andrea, Iris, Christian and others, who always make it feel so welcoming. Probably one of the best breakfast experiences we’ve had, beats the UAE ( including the palm ect) hands down! Thank you 🙏 ONCE again for another amazing holiday! Your hospitality is truly appreciated.K & J Pearson . Room 318
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: The master suite is everything you could wish for! And more!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Recepción GOLD, Atención al cliente/recepción at Gold By Marina
Responded 2 weeks ago
Dear Keith, We are delighted to receive your positive comments and want to thank you for your kind words and your loyalty. Please rest assured that your review has been shared with the entire GOLD team. We look forward to welcoming you once more to GOLD in the future. Warm regards, Marco Front Office
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tom F wrote a review Nov 2023
3 contributions5 helpful votes
Super nice hotel with a nice atmosphere and the staff is super friendly. The breakfast has everything a breakfast needs and you can have a super nice lunch @ the pool. The gold hotel is a great place to relax and we will definitely come back
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Recepción GOLD, Atención al cliente/recepción at Gold By Marina
Responded 2 weeks ago
Dear F6301MCtomf, We are delighted to receive your positive comments! Please rest assured that your review has been shared with the entire GOLD team. We look forward to welcoming you back to GOLD in the future. Warm regards, Marco Front Office
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
mikeymikeyuk wrote a review Nov 2023
Cheam, United Kingdom270 contributions303 helpful votes
+1
We stayed at Gold by Marina for 11 nights with Breakfast. It's our first time staying here & overall we really loved the hotel. Here is my review based on value for money, quality of product, service & personal experience listed as good ✅️ & poor/could be improved ❌️ ✅️ Fast & efficient check in at reception ✅️ Reception/Front Desk staff are friendly & Helpful ✅️ Clean throughout the hotel ✅️ Great Housekeeping ✅️ Great air conditioning in rooms ✅️ Comfortable/Modern/Clean rooms ✅️ Comfortable beds ✅️ Great pool area, with soft/low music, colourful ✅️ Great vibe throughout the hotel ✅️ Breakfast is served until midday which is VERY good, so 10 out 10 for me ✅️ Breakfast is really nice (with a fresh orange juice machine) ✅️ Staff attentive, but not overbearing (A special mention to Louise & Awa at breakfast) ✅️ Great functioning App ✅️ Good hairdryer ✅️ Sustainable hotel ✅️ Great location ✅️ LGBTQI friendly hotel 🏳️‍🌈 Pride party held at pool (A suggestion that perhaps next time a singer, male/female dancers and also some pool floats would be a good idea to get people involved) ✅️ Well run hotel, management seem to genuinely care ❌️ No boxed tissues in bathroom ❌️ Liquid Shower gel/Hand soap has a horrid scent of sage & nettle that smells like gone off meat! ❌️ Both swimming pools are a little too cold ❌️ Air Conditioning in the weights room of the gym does not cool effectively ❌️ Tiles cracked in shower cubicle & some mould on shower head & tile grout (see photos)
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Date of stay: November 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Recepción GOLD, Atención al cliente/recepción at Gold By Marina
Responded 1 week ago
Dear Mikeymikeyuk, We want to thank you for taking the time to leave us such a thorough review and are delighted to receive your positive comments! We take note of your remarks and suggestions, as they will help us improve at Gold. Please rest assured that they all have been shared with the entire team. We look forward to welcoming you back to GOLD in the future. Warm regards, Marco Front Office
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JEY W wrote a review Nov 2023
Sunderland, United Kingdom8 contributions
I was a tad sceptical about all of the really positive reviews I'd read before booking this hotel, but I can now confirm that they were indeed justified. The hotel is beautifully laid out and the rooms are modern, spacious and very comfortable, with excellent Air Con included. The sun beds and poolside lounge areas are plentiful, luxurious and relaxing, including the terrace bar (which is attached to the side of the 4th floor rather than on the hotel rooftop). Obviously this was at the end of October, so I can't say how it would be in peak summer season. All of the staff we encountered were very friendly and, most helpful and there is a wide range of good food and drink available. Maid service was on a daily basis. Location wise, there is a downhill route (about 10 minutes walk) to the beach via some stairs about 20-30 metres down from the hotel. The Yumbo Centre is also close by (less than 5 minutes walk) and there is a supermarket and numerous restaurants and bars pretty much next door. Very minor quibbles - there is not much of a turning circle between the inner bathroom door, the toilet and the enormous shower cubicle, and the outer part of the bathroom would benefit from being fully shut-off from the main room to prevent light coming in at night. But, that's really just about it. The best way I can summarise is by saying "we'll be back".
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Date of stay: October 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: The bed booths alongside one of the pools look sexy and "the place to be" but they don't get that...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Recepción GOLD, Atención al cliente/recepción at Gold By Marina
Responded 4 weeks ago
Dear 569jeyw, We want to thank you for taking the time to leave us a review and are delighted to receive your positive comments! We take note of your remarks and suggestions, as they will help us improve at Gold. Please rest assured that they all have been shared with the entire team. We look forward to welcoming you back to GOLD in the future. Warm regards, Marco Front Office
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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There are more places to choose from in the Playa del Ingles area.
PRICE RANGE
$137 - $266 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
apartamentos carmen hotel playa del ingles, apartamentos carmen playa del ingles, carmen playa del ingles
FORMERLY KNOWN AS
Apartamentos Carmen
LOCATION
SpainCanary IslandsGran CanariaSan Bartolome de TirajanaMaspalomasPlaya del Ingles
NUMBER OF ROOMS
134
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GOLD BY MARINA - Updated 2023 Prices & Hotel Reviews (Playa del Ingles, Spain)

Frequently Asked Questions about Gold By Marina
Which popular attractions are close to Gold By Marina?
Nearby attractions include Motos Tivoli Gran Canaria (0.2 miles), The Red Cow Restaurant & Shenanigans Sports + Fun Pub (0.2 miles), and Minigolf Yumbo (0.3 miles).
What are some of the property amenities at Gold By Marina?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Gold By Marina?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Gold By Marina?
Guests can enjoy an on-site restaurant, a poolside bar, and breakfast during their stay.
Is parking available at Gold By Marina?
Yes, free parking and street parking are available to guests.
What are some restaurants close to Gold By Marina?
Conveniently located restaurants include Lux 22 Restaurante, Maldito Carnaval, and La Palmera Sur.
Are there opportunities to exercise at Gold By Marina?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Gold By Marina have airport transportation?
Yes, Gold By Marina offers airport transportation for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Gold By Marina?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, and Catalan.
Are there any historical sites close to Gold By Marina?
Many travelers enjoy visiting Casa Iriarte (9.4 miles) and Finca Condal Vega Grande (7.2 miles).
Does Gold By Marina have any great views?
Yes, guests often enjoy the ocean view available here.