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AxelBeach Maspalomas

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AxelBeach Maspalomas
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1,404 Reviews from our TripAdvisor Community

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Showing 673: English reviews
Lisbon, Portugal
Reviewed December 15, 2016

The facilities provided by the Axel are very good: the rooms, the gym, the jacuzzi, sauna, steam-bath, the pool, the chairs, etc. Everything was in good condition. The staff were very friendly. In particular I remember Luis and Rayco, who were very helpful. For the price of this accommodation I feel you get a lot of value for your money.

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Helpful?
1Thank Bioluso
AxelBeach M, Director General at AxelBeach Maspalomas, responded to this review

Dear Bioluso, Thank you for your great comment about AxelBeach Maspalomas!! I'm pleased that you have been in our hotel. We strive to provide the best service and maintaining an enjoyable atmosphere. Nothing is more important to us than well-being of our customers. We look forward to seeing you here again in the not-too-distant future. Best Regards, Mireia Pérez Puig...

Reviewed December 11, 2016 via mobile

This is my third time at axel , great place to stay, the complex is always clean and the apartments are very modern and kept up to date , a lot more than an apartment The pool area is great with a choice of lounger from normal to round and 4 poster lounger , the staff are very friendly and...

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Helpful?
Thank Alexanderfcampbell
AxelBeach M, Director General at AxelBeach Maspalomas, responded to this review

Dear Alexander, First of all, I would like to thank you for staying with us during your visit in Maspalomas. Also thank you for your opinion and for sharing it with all travelers on Trip Advisor. Your opinion is very helpful for us and we really appreciate you take part of your time and give us your point of view....

Horley, United Kingdom
Reviewed December 11, 2016 via mobile

Having an extra two days in GC, I decided to stay here at Axel beach. Having stayed here back on 2014, I expected standards to have risen but how wrong could I be! Walked into room 410 and the room smelt of cat litter. The door squeezed on opening and closing, the decor was poor and an uncomfortable bed. The...

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Helpful?
2Thank 81peachy
AxelBeach M, Director General at AxelBeach Maspalomas, responded to this review

Dear guest, First of all, let me thank you for taking part of your time in sharing your feedback with us. In AxelBeach Maspalomas, we take into consideration all our guests comments that help us to improve our quality and services. We always try to keep a high quality standard regarding cleaniless, maintenance of the instalations, food service, breakfast variety...

Reviewed December 10, 2016 via mobile

The hotel is generally well managed and is quiet in the evenings. Breakfast is good but the range is limited. The room are very well maintained. Slate grey walls in the small apartments are a bit gloomy. Music in the pool area can be a bit too intrusive at times. The mats in the gym area are very poor and...

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Helpful?
Thank Philip N
AxelBeach M, Director General at AxelBeach Maspalomas, responded to this review

Dear Philip, Thanks a lot for sharing your feedback with us and for choosing to stay in our Hotel. We are very pleased to read your nice review. Opinion of our guests is the most important thing to help us to improve everyday our quality and personalized service and don't doubt that we have taken note of your comments to...

Stockholm, Sweden
Reviewed December 7, 2016

Fits for all ages, except infants ...After you arrive you walk by a nice garden and the vacation begins... Dont expect a full functional wifi if you plan to do any work. It goes up and down and sometime disapears. But the staff is extremely helpfull trying to help you at all times.

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Helpful?
Thank EmjottSthlm
AxelBeach M, Director General at AxelBeach Maspalomas, responded to this review

Dear Guest, Thank you so much for share your opinion with us. We really appreciate the time you gave us for your opinion, for us is always welcomed our guests help to improve our services. We are pleased to have had you with us and hope to see you soon at any of our worldwide Axel Hotels. Million thanks, Mireia...

Scotland
Reviewed December 6, 2016

its taken me till now to write this up we stayed in axel hotel in july this year great value ,,,,nice clean room .....nice pool good spot BUT from early morning till late afternoon boom! boom! music atmosphere of a open air bar at pool it was tense not relaxing if you want to go to bar or club at...

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Helpful?
2Thank Scotsbusiness
AxelBeach M, Director General at AxelBeach Maspalomas, responded to this review

First of all, I would like to thank you for staying with us during your visit in Maspalomas. Also thank you for your opinion and for sharing it with all travelers on Trip Advisor. Your opinion is very helpful for us and we really appreciate you take part of your time and give us your point of view. On the...

Reviewed December 5, 2016 via mobile

Very friendly staff, clean apartments with well equipped kitchen. Nice hotel I would recommend it it is "HETEROFRIENDLY" adults only hotel. The location is convenient. Near the nightlife (Jumbo) but far away enough so it is not disturbing. Shops, restaurants within easy reach. The only negative that the pool was not heated and in February the water is a bit...

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Helpful?
Thank Medicrew
AxelBeach M, Director General at AxelBeach Maspalomas, responded to this review

Dear Guest, Thanks a lot for sharing your feedback with us and for choosing to stay in our Hotel. We are very pleased to read your nice review. Opinion of our guests is the most important thing to help us to improve everyday our quality and personalized service. We hope we can host you again during your next holiday in...

Stoke-on-Trent, United Kingdom
Reviewed December 3, 2016

Comfortable and modern apartments, friendly staff and good customer service. Close to supermarkets, restaurants, yumbo centre and beach. Couldn't fault it really. Would stay again. Great for winter sun.

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Helpful?
1Thank H9451IAmarcusw
AxelBeach M, Director General at AxelBeach Maspalomas, responded to this review

Dear Marcus, Thank you so much for staying with us and for your opinion. It´s very helpful for us. We strive to make your stay as pleasant as possible. We provide maximum efficiency in your individual care regarding both quality of our services and accommodation aspects. Hope to see you back here or in any of our Axel Hotels. Kind...

Bradford, United Kingdom
Reviewed December 1, 2016

the street side is a bit noisy with the traffic if you can pay the cost of pool side all the better. The hotel is clean and well equipped in the rooms. The staff are very friendly and helpful. It is slightly over priced but i shopped round and got a reasonable price, will stay again.

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Helpful?
Thank mike201613
AxelBeach M, Director General at AxelBeach Maspalomas, responded to this review

Dear Mike, First of all, I would like to thank you for staying with us during your visit in Maspalomas. Also thank you for your opinion and for sharing it with all travelers on Trip Advisor. Your opinion is very helpful for us and we really appreciate you take part of your time and give us your point of view....

London, United Kingdom
Reviewed November 30, 2016 via mobile

Room, facilities and service was good. The pool area is great but in winter time the sun is gine at 4 pm. To be honest and comparing with other places, you are paying a big price to be accomodated in Axel Hotel, but the fun will be assured...

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Helpful?
Thank raffacc
AxelBeach M, Director General at AxelBeach Maspalomas, responded to this review

Dear Guest, We appreciate your opinion and your time to give us the opportunity to improve our services. In AxelBeach Maspalomas nothing is more important than the well-being of our guests. We kindly invite you to check our website for the best prices and offers for your next visit to Maspalomas. We have taken note of your comments in order...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Spa
  • Tennis Court
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
The new AxelBeach Maspalomas - Apartments & Lounge Club offers the best experience and fun of the island with the best atmosphere, facilities and leisure so you can enjoy your holiday in Gran Canaria, both day and night.Located in Maspalomas, just 1.5 Km from the sea, the new AxelBeach Maspalomas has 92 modern apartments, distributed over 4 floors and perfectly equipped to provide the maximum comfort and convenience. The complex, for adults only, has also several leisure areas conceived and designed exclusively for you to find the Axel cool atmosphere and the most cospomolitan meeting.Outside we can find the Sky Bar, the most crowded space in Axel and ready to live moments of fun, with a great outdoor pool in which you can refresh, sunbathing and disconnect in the sun loungers, moreover you can attend the best events and parties we organize throughout the season. A few meters away there is the Axel Lounge Garden, located in a large and pleasant garden area surrounded by Palm trees that make it the ideal place to relax and escape from the world. If you are a fitness addicted, the hotel has an own tennis track in the same facilities, this is your place along with the Axel Wellness, a fully equipped gym with dry and wet saunas and massage cabins to shape your body and chill your mind. Axel Wellness will give you the chance to meet new people and socialize as it's usual at the Axel Hotels.AxelBeach Maspalomas offers free Wi-fi connection in the public areas as well as car and bike rental service. ... more   less 

Additional Information about AxelBeach Maspalomas

Address: Avda. Tirajana no 32 | Entrance by C / Timple, 35100 Playa del Ingles, Maspalomas, Gran Canaria, Spain
Location: Spain > Canary Islands > Gran Canaria > Maspalomas > Playa del Ingles
Price Range: $75 - $252 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — AxelBeach Maspalomas 3*
Number of rooms: 92
Reservation Options:
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Also Known As:
AxelBeach Maspalomas Playa Del Ingles, Gran Canaria
Hotel Style:
#5 On the Beach Hotel in Playa del Ingles
#6 Spa Hotel in Playa del Ingles
#12 Romantic Hotel in Playa del Ingles
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Questions & Answers

Here's what travelers have asked, with answers from AxelBeach Maspalomas staff and other travelers.
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Questions? Get answers from AxelBeach Maspalomas staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Pool side.”
 of 5 bubbles Saffyhound, yesterday | Read review
“we booked it via booking.com and got free upgrate”
 of 5 bubbles mateoo989, yesterday | Read review
“Choose a room overlooking the pool, it's worth it.”
 of 5 bubbles csanyoo, 6 days ago | Read review
“You can pay a bit more for a pool view, but all rooms are identical.”
 of 5 bubbles TimG181, 1 week ago | Read review
“Try to ask for a pool view, is very nice.”
 of 5 bubbles 618freddyt, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question