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Axel Beach Maspalomas

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Axel Beach Maspalomas
Axel Beach Maspalomas
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1,134 Reviews from our TripAdvisor Community

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Showing 538: English reviews
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed at AxelBeach for 4 nights (I wish it could have been more!) and we had an amazing time. It was our first time in Gran Canaria in general and we absolutely loved it. The hotel itself is very well located, just a 3 minute walk to the Yumbo Centrum. We got a room with a Street view, and... More 

Helpful?
1 Thank Benjamin B
AxelBeach M, Director General at Axel Beach Maspalomas, responded to this review

Dear Benjamin, Thank you so much for staying with us and for your opinion. It´s very helpful for us. We strive to make your stay as pleasant as possible. We provide maximum efficiency in your individual care regarding both quality of our services and accommodation aspects. Hope to see you back here or in any of our Axel Hotels. Kind... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Many thanks to Luis in the pool bar for his cheery pool side drinks, towel and food service plus overall friendliness. Everyone else was really friendly and helpful although I didn't need to call on anyone as things all went smoothly. The hotel is mainly frequented by us gays, but is described as hetero friendly, which is a nice reversal... More 

Helpful?
Thank Mark_C_London_uk
AxelBeach M, Director General at Axel Beach Maspalomas, responded to this review

Dear Mark, Thank you for your great comment about Axel Beach Maspalomas!! I'm pleased that you have been in our hotel. We strive to provide the best service and maintaining an enjoyable atmosphere. Nothing is more important to us than well being of our customers. We look forward to seeing you here again in the not-too-distant future. Best Regards, Mireia... More 

Duisburg, Germany
1 review
5 of 5 stars Reviewed 4 days ago NEW

I stayed here for 11 days and the room, the poolarea and the staff was very nice. My next holiday in Gran Canaria will be in Axel Beach Hotel, definitely. This is really a fantastic place to stay in Playa del Ingles. Also pool bar staff Luis is a very helpful and nice young man.

Helpful?
Thank klafi2016
AxelBeach M, Director General at Axel Beach Maspalomas, responded to this review

Dear Guest, First of all I would like to thank you for staying with us during your visit in Maspalomas. Also thank you for your opinion and for sharing it with all travelers on Trip Advisor. Your opinion is very helpful for us and we really appreciate you take part of your time and give us your point of view.... More 

London, United Kingdom
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

First impression of the hotel entrance is a little alarming. Guys plastered all over the walls posing for Axel. Checkin was ok. Not a huge welcome and the information about connecting to the hotel wifi if you have apple was a little confusing. I asked for a high floor and I was given one. As soon as I had sorted... More 

Helpful?
1 Thank skindeep32
AxelBeach M, Director General at Axel Beach Maspalomas, responded to this review

Dear Guest, First of all, I would like to thank you for staying with us during your visit in Maspalomas. Also thank you for your opinion and for sharing it with all travelers on Trip Advisor. Your opinion is very helpful for us and we really appreciate you take part of your time and give us your point of view.... More 

Peterborough, United Kingdom
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel room was good with super air conditioning. The door to the balcony made a loud noise every time it opened and closed. En suite facilities are good having a powerful shower in it. pool area is good although some attention is required to the metalwork on at least one of the step areas. Also there is a hot... More 

Helpful?
1 Thank al1604
AxelBeach M, Director General at Axel Beach Maspalomas, responded to this review

Dear Guest, First of all, I would like to thank you for staying with us during your visit in Maspalomas. Also thank you for your opinion and for sharing it with all travelers on Trip Advisor. Your opinion is very helpful for us and we really appreciate you take part of your time and give us your point of view.... More 

Edinburgh, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Clean rooms and attentive staff. All problems sorted quickly with no fuss. No hidden charges involved. Also pool bar staff Luis and Rayco, very helpful and always smiling. Over all a good stay and would recommend. Only thing would change is having a kettle in the room. There was a coffee machine but could have done without having to boil... More 

Helpful?
Thank Michael M
AxelBeach M, Director General at Axel Beach Maspalomas, responded to this review

Dear Michael, Thank oyu very much for choose AxelBeach Masspalomas and for share your feedback with us. We always try to offer the best service and quality to our guests and we are delighted that you value our efforts; please we invite you to repeat your trip and be part of Axel hotels. Hope to see you soon. Kind Regards,... More 

Manchester
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We stayed here for two weeks in September 2016 and overall have to say its a great hotel and one that we plan to return to. Booked a pool room view and was given a room facing the garden to which we asked to be moved. They moved us immediately without any questions. The rooms are great and typical of... More 

Helpful?
Thank freqbustraveller2010
AxelBeach M, Director General at Axel Beach Maspalomas, responded to this review

Dear Guest, Thank you very much for staying with us and for taking part of your time in valuing us. Your feedback is very important as it is what helps us to offer our guests the best quality and personalized service. Nothing cares us more than the well-being of our customers. Please, we invite you to visit us in a... More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I stayed at Axel Beach from 3rd to 17th of September and have to say it is a very nice hotel. Disappointed on arrival to be asked for 50€ deposit as I didn't have a credit card. 11.50€ per day for a buffet style breakfast. Barbecue on Saturday an extra 8€. Cheaper to go 10mins walk to the Yumbo Centre... More 

Helpful?
Thank TateTowers64
AxelBeach M, Director General at Axel Beach Maspalomas, responded to this review

Dear Guest, Thanks a lot for sharing your feedback with us and for choosing to stay in our Hotel. We are very pleased to read your nice review. Opinion of our guests is the most important thing to help us to improve everyday our quality and personalized service. We hope you visit us again soon. Yours sincerely, Mireia Pérez Puig... More 

Kopavogur, Iceland
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Me and my sister were at this hotel now in September. I want to point it out that we have nothing against homosexuals , but when you come in the hotel and there are pictures everywhere of half naked it will make you very alarmed. We were informed that this hotel was not a hotel for homosexuals and that we... More 

Helpful?
Thank Evabjorgeyjolfs
AxelBeach M, Director General at Axel Beach Maspalomas, responded to this review

Dear Guest, We appreciate your opinion and your time to give us the opportunity to improve our services. Our hotel is characterized by a hotel located in the heart of the gay district of Maspalomas and as one would expect is the first aimed at the LGTB community in the world and we are very proud of. Our audience is... More 

Boston, United Kingdom
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

On arriving at the axel beach we found only one person on reception so took over 40 mins to get booked in and after a 4 hour flight and another 40 mins on the coach it was not good.....loud music around the pool area all day is annoying.....they are only interested in making as much money out of you as... More 

Helpful?
3 Thank Onslow1969
AxelBeach M, Director General at Axel Beach Maspalomas, responded to this review

Dear Guest, First of all, I would really like to thank you for your opinion and the time you have spent on it. In Axel Beach Maspalomas, we always try to improve our services so that our customers can enjoy the hotel and its facilities. I would also like to apologize if your staying was not as your expectations, Axel... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Tennis Court
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Laundry Service
  • Multilingual Staff
  • Concierge
Official Description (provided by the hotel)
The new AxelBeach Maspalomas - Apartments & Lounge Club offers the best experience and fun of the island with the best atmosphere, facilities and leisure so you can enjoy your holiday in Gran Canaria, both day and night.Located in Maspalomas, just 1.5 Km from the sea, the new AxelBeach Maspalomas has 92 modern apartments, distributed over 4 floors and perfectly equipped to provide the maximum comfort and convenience. The complex, for adults only, has also several leisure areas conceived and designed exclusively for you to find the Axel cool atmosphere and the most cospomolitan meeting.Outside we can find the Sky Bar, the most crowded space in Axel and ready to live moments of fun, with a great outdoor pool in which you can refresh, sunbathing and disconnect in the sun loungers, moreover you can attend the best events and parties we organize throughout the season. A few meters away there is the Axel Lounge Garden, located in a large and pleasant garden area surrounded by Palm trees that make it the ideal place to relax and escape from the world. If you are a fitness addicted, the hotel has an own tennis track in the same facilities, this is your place along with the Axel Wellness, a fully equipped gym with dry and wet saunas and massage cabins to shape your body and chill your mind. Axel Wellness will give you the chance to meet new people and socialize as it's usual at the Axel Hotels.AxelBeach Maspalomas offers free Wi-fi connection in the public areas as well as car and bike rental service. ... more   less 

Additional Information about Axel Beach Maspalomas

Address: Avda. Tirajana no 32 (Entrada por Calle Timple), 35100 Playa del Ingles, Maspalomas, Gran Canaria, Spain
Location: Spain > Canary Islands > Gran Canaria > Maspalomas > Playa del Ingles
Price Range: $68 - $287 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Axel Beach Maspalomas 3*
Number of rooms: 92
Reservation Options:
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Also Known As:
Axel Beach Maspalomas Playa Del Ingles, Gran Canaria
Hotel Style:
#6 On the Beach Hotel in Playa del Ingles
#7 Spa Hotel in Playa del Ingles
#12 Romantic Hotel in Playa del Ingles
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