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Axel Beach Maspalomas

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Axel Beach Maspalomas
Axel Beach Maspalomas
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1,064 Reviews from our TripAdvisor Community

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Showing 509: English reviews
edinburgh
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed yesterday NEW

The Apartments are Clean with a daily maid service with bedding and towels changed each day the apartments are equipped with microwave/fridge which also has mini bar (drinks and cost roughly 4 euros for a spirt/beer you will see the price list on your arrival) All other utensils are supplied as you'd expect from self catering apartments, air-conditioning was a... More 

Helpful?
Thank gee1093
Paris, France
Level Contributor
6 reviews
6 hotel reviews
3 of 5 stars Reviewed 6 days ago NEW

Let's start by saying that this is NOT a place of a category I usually stay at, but was looking for some sun in the middle of winter without spending a fortune and Maspalomas does not disappoint on that POV. A part from that, the hotel was a bit of a disappointment. Rooms are roomy as they are all "apartments"... More 

Helpful?
Thank Gooyellmo
AXELBEACH M, Director General at Axel Beach Maspalomas, responded to this review

Dear Guest, Thanks a lot for staying with us and for sharing your feedback about your stay. Your comments are very important to us as the well-being of our customers is our priority. We always try to offer the best quality and personalized service in order to guarantee the best experience to our guests. We feel very sorry if your... More 

Nantes, France
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

That is the 4th time we spend holidays in Axelbeach and it's always successfull and we never regret. Staff is like a family. All of them make a good job (especially Staff cleaning: room is always clean). We said a big thanks to the staff of swimmingpool very pleasant, attentioned and amazing anf full of humour. We are never let... More 

Helpful?
Thank FERNANDOR382
AXELBEACH M, Director General at Axel Beach Maspalomas, responded to this review

Dear Fernando & Yves, Thanks a lot for sharing your feedback with us and for choosing to stay in our Hotel. We are very pleased to read your nice review. Opinion of our guests is the most important thing to help us to improve everyday our quality and personalized service. We hope we can host you again during your next... More 

Paris, France
2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Thanks for making our holidays such a nice moment. Rooms are comfortable, cleaned everyday, swimming pool always clean too, nice garden, breakfast is furnished, with swimming pool view. People are always trying to make you feel like home, you can ask whatever you want, if it's possible they'll make it for you. Special thanks to Rayco who makes our stay... More 

Helpful?
Thank bbrun75
AXELBEACH M, Director General at Axel Beach Maspalomas, responded to this review

Dear Guest, We appreciate your feedback and your time in giving us the opportunity to improve our services. We greatly appreciate the confidence you have placed in us. We hope you visit us again soon. Yours sincerely, Mireia Pérez Puig General Manager AxelBeach Maspalomas More 

1 review
3 of 5 stars Reviewed 1 week ago

Lovely hotel and staff were friendly. Have stayed here a few times now ...but this year was different! There is now a charge for the larger sun beds and a policy introduced whereby you are not allowed to drink your own drinks around the pool - you have to buy from the over priced bar. There was also a pool... More 

Helpful?
Thank Wayne B
AXELBEACH M, Director General at Axel Beach Maspalomas, responded to this review

Dear Wayne, Thank you very much for choose AxelBeach Maspalomas and for share your feedback with us. We always appreciate the time spend our guests to help us improve our service quality. I would also apologize if your experience this time was not entirely to your liking, but I must tell you that there is nothing different or any new... More 

London
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Super clean with amazing staff who were always on hand to offer help and advise. Minutes from all the centre hustle and bustle but also far enough away from the crowds if you want an escape. Definitely a great first experience in Gran Canaria.

Helpful?
Thank Matthew Y
AXELBEACH M, Director General at Axel Beach Maspalomas, responded to this review

Dear Harvey, Thanks a lot for sharing your feedback with us and for choosing to stay in our Hotel. We are very pleased to read your nice review. Opinion of our guests is the most important thing to help us to improve everyday our quality and personalized service. We hope we can host you again during your next holiday in... More 

Oldbury, United Kingdom
Level Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We arrived after a long day of travel only to find that the aircon in our room was not working. After 4 visits from the reception it was clear that it was broken and we had to wait till the next day. The next day the technician made us aware that he had to order a replacement piece but........we had... More 

Helpful?
Thank Robert S
AXELBEACH M, Director General at Axel Beach Maspalomas, responded to this review

Dear Robert, Thank you so much for staying with us and for your opinion. It´s very helpful for us. We strive to make your stay as pleasant as possible. We would like to apologize about the incidence you have sufered with the aircon, when these incidents occur, we are the most concerned and when we make a room change of... More 

Level Contributor
14 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

This place is very clean and well looked after with very good size pool and jacuzzi outside. Also free wifi and tv with a very good signal. It would be good if they can put the kettle to make tea and coffee in the apartment instead of coffee machine. It is very near to all shopping canters and to beach... More 

Helpful?
Thank Sagvan K
AXELBEACH M, Director General at Axel Beach Maspalomas, responded to this review

Dear Sagvan, Thanks a lot for sharing your feedback with us and for choosing to stay in our Hotel. We are very pleased to read your nice review. Opinion of our guests is the most important thing to help us to improve everyday our quality and personalized service. in AxelBeach Maspalomas we offer a 24 hour service to cover any... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Amazing day. Nice drinks, lovely service (specially Rayco), nice and clean pool in a wonderful environment! I would recommend my friend to come and visit AXELBEACH MASPALOMAS and enjoy the 'Axel Experience'! Thank you to Axel Team and congrats!

Helpful?
Thank Fran B
AXELBEACH M, Director General at Axel Beach Maspalomas, responded to this review

Dear Fran, Thanks a lot for sharing your feedback with us and for choosing to stay in our Hotel. We are very pleased to read your nice review. Opinion of our guests is the most important thing to help us to improve everyday our quality and personalized service. We hope we can host you again during your next holiday in... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

If you are looking for a place to stay in Maspalomas, the Axel Beach is the right place for you. We stayed there for 11 nights, and we loved it. The staff is friendly and always very attentive. Beautiful decorated and a great atmosphere. Great location, close to the Yumbo which is good for shopping and night life. The rooms... More 

Helpful?
Thank Gabriella A
AXELBEACH M, Director General at Axel Beach Maspalomas, responded to this review

Dear Gabriella, Thank you very much for staying with us and for taking part of your time in valuing us. Your feedback is very important as it is what helps us to offer our guests the best quality and personalized service. Nothing cares us more than the well-being of our customers. Please, we invite you to visit us in a... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Tennis Court
  • Hot Tub
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Smoking rooms available
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Laundry Service
  • Multilingual Staff
  • Concierge
Official Description (provided by the hotel)
The new AxelBeach Maspalomas - Apartments & Lounge Club offers the best experience and fun of the island with the best atmosphere, facilities and leisure so you can enjoy your holiday in Gran Canaria, both day and night.Located in Maspalomas, just 1.5 Km from the sea, the new AxelBeach Maspalomas has 92 modern apartments, distributed over 4 floors and perfectly equipped to provide the maximum comfort and convenience. The complex, for adults only, has also several leisure areas conceived and designed exclusively for you to find the Axel cool atmosphere and the most cospomolitan meeting.Outside we can find the Sky Bar, the most crowded space in Axel and ready to live moments of fun, with a great outdoor pool in which you can refresh, sunbathing and disconnect in the sun loungers, moreover you can attend the best events and parties we organize throughout the season. A few meters away there is the Axel Lounge Garden, located in a large and pleasant garden area surrounded by Palm trees that make it the ideal place to relax and escape from the world. If you are a fitness addicted, the hotel has an own tennis track in the same facilities, this is your place along with the Axel Wellness, a fully equipped gym with dry and wet saunas and massage cabins to shape your body and chill your mind. Axel Wellness will give you the chance to meet new people and socialize as it's usual at the Axel Hotels.AxelBeach Maspalomas offers free Wi-fi connection in the public areas as well as car and bike rental service. ... more   less 

Additional Information about Axel Beach Maspalomas

Address: Avda. Tirajana no 32 (Entrada por Calle Timple), 35100 Playa del Ingles, Maspalomas, Gran Canaria, Spain
Location: Spain > Canary Islands > Gran Canaria > Maspalomas > Playa del Ingles
Price Range: $72 - $208 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Axel Beach Maspalomas 3*
Number of rooms: 92
Reservation Options:
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Also Known As:
Axel Beach Maspalomas Playa Del Ingles, Gran Canaria
Hotel Style:
#5 On the Beach Hotel in Playa del Ingles
#5 Spa Hotel in Playa del Ingles
#12 Romantic Hotel in Playa del Ingles
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