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AxelBeach Maspalomas

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Avenida Tirajana 32 Entrada C Timple, 35100 Playa del Ingles, Maspalomas, Gran Canaria Spain
COVID-19 update: See the added health and safety measures this property is taking.Read more
6 people are viewing this hotel
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Traveler (1340)
360
Panoramas (12)
Pool & Beach (279)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 07/28/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from AxelBeach Maspalomas
Updated 07/28/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 134 hotels in Playa del Ingles
Location
Cleanliness
Service
Value
Travelers' Choice
The new AxelBeach Maspalomas - Apartments & Lounge Club offers the best experience and fun of the island with the best atmosphere, facilities and leisure so you can enjoy your holiday in Gran Canaria, both day and night.Located in Maspalomas, just 1.5 Km from the sea, the new AxelBeach Maspalomas has 92 modern apartments, distributed over 4 floors and perfectly equipped to provide the maximum comfort and convenience. The complex, for adults only, has also several leisure areas conceived and designed exclusively for you to find the Axel cool atmosphere and the most cospomolitan meeting.Outside we can find the Sky Bar, the most crowded space in Axel and ready to live moments of fun, with a great outdoor pool in which you can refresh, sunbathing and disconnect in the sun loungers, moreover you can attend the best events and parties we organize throughout the season. A few meters away there is the Axel Lounge Garden, located in a large and pleasant garden area surrounded by Palm trees that make it the ideal place to relax and escape from the world. If you are a fitness addicted, the hotel has an own tennis track in the same facilities, this is your place along with the Axel Wellness, a fully equipped gym with dry and wet saunas and massage cabins to shape your body and chill your mind. Axel Wellness will give you the chance to meet new people and socialize as it's usual at the Axel Hotels.AxelBeach Maspalomas offers free Wi-fi connection in the public areas as well as car and bike rental service.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Poolside bar
Tennis court
Entertainment staff
Pets Allowed ( Dog / Pet Friendly )
Wifi
Hot tub
Pool / beach towels
Adult pool
Outdoor pool
Fitness / spa locker rooms
Sauna
Breakfast available
Breakfast buffet
Snack bar
Taxi service
Spa
Facial treatments
Full body massage
Head massage
Massage
Salon
Solarium
Steam room
Adults only
Baggage storage
Concierge
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Safe
Sofa
Kitchenette
Microwave
Flatscreen TV
Minibar
Refrigerator
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Centrally Located
Languages Spoken
English, French, Spanish, German and 1 more

Location

Full view
96Great for walkers
Grade: 96 out of 100
134Restaurantswithin 0.3 miles
54Attractionswithin 0.3 miles
2707Reviews111Q+A100Room tips
Traveler rating
  • 1,764
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  • 227
  • 97
  • 51
Time of year
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Popular mentions
French Cruiser wrote a review Dec 3
Truro District, United Kingdom15 contributions10 helpful votes
After booking a room via a third party website a member of staff named Kevin sent a message asking where I was because I still had not arrived by 2am. Having read the message the following day after being caught in bad weather at a mountain region and taking shelter elsewhere I asked for the room booking to be moved to next week. This is the reply I received from some one who was not even prepared to give their name: Dear Sir, Thanks for contacting us. We hope everything is fine. We are really sorry but due to we didn't have any news from you yesterday, your reservation have been a non show with fees. Sorry for the inconveniences. Best regards, Front office team
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Date of stay: December 2021Trip type: Traveled solo
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Gary C wrote a review Nov 2021
1 contribution1 helpful vote
Beautiful apartments near the Yumbo.great pool area. This is where the compliment stops. Extremely loud around the pool, it's like sunbathing in a nightclub!! Don't bother to complain, they don't turn it down! Even worse on a Friday and Saturday as they have an actual DJ! Yes, a DJ around the pool. Impossible to relax. Complaied again and nothing done! If you want a nice relaxing apartments with a lovely pool area, THIS IS NOT FOR YOU! If you have an apartment on the side of the road, it's even worse. The noise from the road means you can't have your windows open and the balcony is rendered useless due to the noise There is no escaping it. If your breakfast isn't included in the price, don't bother paying the €12.50 a day. Go to the Yumbo and get a breakfast for €5! The coffee is the worst I have ever tasted. The hot food is awful, soggy hash browns, over or undercooked bacon, dreadful tiny hoydog style sausage that no one ate and how anyone can make scrambled eggs devoid of any flavour, I don't know. Total waste of money.
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Date of stay: November 2021
Value
Service
Sleep Quality
Room Tip: Pool side, too floor at far away from the pool as possible, gets noisy.
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1 Helpful vote
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Response from AxelBeach Maspalomas, Director General at AxelBeach Maspalomas
Responded 6 days ago
Dear Sylvia103UK , First of all, I would like to thank you for staying with us during your visit in Maspalomas. We strive to make your stay as pleasant as possible. Also thank you for your opinion and for sharing it with all travelers on Trip Advisor. Your opinion is very helpful for us and we really appreciate you take part of your time and give us your point of view. On behalf of the entire team, my apologies if the breakfast was not completely to your liking. We serve a variety and personalized (vegetarians, celiac… – under request) continental buffet with more than 40 services per day, with a selection of products that changes every day in order to offer a healthy, complete and equilibrated menu so our customers could start in the best way their holiday season. Thank you very much again for your help to make us improve even more. Your feedback is very important as it is what helps us to offer our guests the best quality and personalized service. Nothing cares us more than the well-being of our customers. Please, we invite you to visit us in a non-distant future or to be part of any of our Axel Hotels. Best regards, Carlos Aguiar General Manager AxelBeach Maspalomas
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Getaway671626 wrote a review Nov 2021
1 contribution
Just wanted to say a big thank you to all the staff at the Axel for the great service that they provided throughout my stay there this Year. Especially Carmen on reception who has been wonderful to us on our many visits there. I hope to see you all again soon.
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Date of stay: November 2021
Location
Service
Sleep Quality
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Response from AxelBeach Maspalomas, Director General at AxelBeach Maspalomas
Responded 3 weeks ago
Dear Getaway671626, Thanks a lot for sharing your feedback with us. Your comments about your stay are very important to help us to improve our quality and services every day. We are glad to read you have found our staff one of the better values of our hotel. Undoubtedly, they are one of our bigger strengths. They work hard every day in order to try offer you the best experience you can enjoy during your holidays. We hope to see you back soon in any of our Axel Hotels. Kind regards, Carlos Aguiar General Manager AxelBeach Maspalomas
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Vasilis Gialias wrote a review Nov 2021
1 contribution
I had a terrific time at the Axelbeach for the Winter Pride. It was my first time at the hotel. The hotel is superb and it feels like a gay paradise. The rooms are of very high standards and the events were great. I want in particular to comment on the housekeeping who provided a great service, polite, discreet and professional at all times. Above all, I want to thank Kevin who checked me in; I couldn’t have wished for a more welcoming, professional and warm guy to check me in. Kevin has provided a first class customer service, his warm welcome was matched by the great hotel facilities and the unforgettable time I had in Gran Canaria. Thank you, Kevin and Axel and see you again soon!
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Date of stay: November 2021Trip type: Traveled solo
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Response from AxelBeach Maspalomas, Director General at AxelBeach Maspalomas
Responded 3 weeks ago
Dear VasGial, We greatly appreciate the magnificent reviews and the confidence you have placed in us as AxelBeach. We always try to offer the best service and quality to our guests and we are delighted that you value our efforts; please we invite you to repeat your trip and be part of Axel hotels. Hope to see you soon. Kind Regards, Carlos Aguiar General Manager Axelbeach Maspalomas
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solinvictus1983 wrote a review Nov 2021
London, United Kingdom27 contributions28 helpful votes
Hotel is totally outdated and the room is extremely basic and disgusting. The lady at check in was rude and unhelpful. We had to immediately cancel and book a different hotel as soon as we saw our room. It's completely ridiculous to charge over €300 per night for such a horrible experience just because it's during Winter Pride.
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Date of stay: November 2021Trip type: Traveled as a couple
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Response from AxelBeach Maspalomas, Director General at AxelBeach Maspalomas
Responded 1 week ago
Dear solinvictus1983 , Thanks a lot for staying with us and for sharing your feedback about your stay. Your comments are very important to us as the well-being of our customers is our priority. We always try to offer the best quality and personalized service in order to guarantee the best experience to our guests. We feel very sorry if your holiday with us was not completely satisfactory, since what most matters to our team is to exceed our customer expectations. That's why we put a 24hours reception at the disposal of our guests so any query or request can be made at the moment they need it. Beside this, prices are matches due to what market stipulates, being our prices very similar to our neighbors and direct competition, depending on the offer and demand, but always guaranteing a Premium and personalized service that most of our same category complex dont provide (dauily cleaning, free wifi, free amenities...). We are very grateful about your comments that help us to improve our services, and would like to invite you to come back in order to have the possibility to offer you the best Axel Experience you deserve. Kind regards, Carlos Aguiar General Manager AxelBeach Maspalomas
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PRICE RANGE
$65 - $287 (Based on Average Rates for a Standard Room)
LOCATION
SpainCanary IslandsGran CanariaMaspalomasPlaya del Ingles
NUMBER OF ROOMS
92
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Frequently Asked Questions about AxelBeach Maspalomas
Which popular attractions are close to AxelBeach Maspalomas?
Nearby attractions include Eiffel Bar (0.2 miles), Motos Tivoli Gran Canaria (0.3 miles), and Mardi Gras Bar (0.2 miles).
What are some of the property amenities at AxelBeach Maspalomas?
Some of the more popular amenities offered include free wifi, a pool, and a fitness center.
Which room amenities are available at AxelBeach Maspalomas?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at AxelBeach Maspalomas?
Guests can enjoy a poolside bar, breakfast, and a snack bar during their stay.
Is parking available at AxelBeach Maspalomas?
Yes, parking is available to guests.
What are some restaurants close to AxelBeach Maspalomas?
Conveniently located restaurants include Nuevo Rokoko, Wapa Tapa, and Britannia.
Are there opportunities to exercise at AxelBeach Maspalomas?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at AxelBeach Maspalomas?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at AxelBeach Maspalomas?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at AxelBeach Maspalomas?
The staff speaks multiple languages, including English, Spanish, French, German, and Italian.
Are there any historical sites close to AxelBeach Maspalomas?
Many travelers enjoy visiting Casa Iriarte (9.5 miles) and Finca Condal Vega Grande (7.4 miles).