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AxelBeach Maspalomas

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Avenida Tirajana 32 Entrada C Timple, 35100 Playa del Ingles, Maspalomas, Gran Canaria Spain
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1356)
360
Panoramas (12)
Pool & Beach (280)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 07/28/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from AxelBeach Maspalomas
Updated 07/28/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 133 hotels in Playa del Ingles
Location
Cleanliness
Service
Value
Travelers' Choice
The new AxelBeach Maspalomas - Apartments & Lounge Club offers the best experience and fun of the island with the best atmosphere, facilities and leisure so you can enjoy your holiday in Gran Canaria, both day and night.Located in Maspalomas, just 1.5 Km from the sea, the new AxelBeach Maspalomas has 92 modern apartments, distributed over 4 floors and perfectly equipped to provide the maximum comfort and convenience. The complex, for adults only, has also several leisure areas conceived and designed exclusively for you to find the Axel cool atmosphere and the most cospomolitan meeting.Outside we can find the Sky Bar, the most crowded space in Axel and ready to live moments of fun, with a great outdoor pool in which you can refresh, sunbathing and disconnect in the sun loungers, moreover you can attend the best events and parties we organize throughout the season. A few meters away there is the Axel Lounge Garden, located in a large and pleasant garden area surrounded by Palm trees that make it the ideal place to relax and escape from the world. If you are a fitness addicted, the hotel has an own tennis track in the same facilities, this is your place along with the Axel Wellness, a fully equipped gym with dry and wet saunas and massage cabins to shape your body and chill your mind. Axel Wellness will give you the chance to meet new people and socialize as it's usual at the Axel Hotels.AxelBeach Maspalomas offers free Wi-fi connection in the public areas as well as car and bike rental service.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Poolside bar
Tennis court
Entertainment staff
Pets Allowed ( Dog / Pet Friendly )
Wifi
Hot tub
Pool / beach towels
Adult pool
Outdoor pool
Fitness / spa locker rooms
Sauna
Breakfast available
Breakfast buffet
Snack bar
Taxi service
Spa
Facial treatments
Full body massage
Head massage
Massage
Salon
Solarium
Steam room
Adults only
Baggage storage
Concierge
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Safe
Sofa
Kitchenette
Microwave
Flatscreen TV
Minibar
Refrigerator
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Modern
Languages Spoken
English, French, Spanish, German and 1 more

Location

Full view
96Great for walkers
Grade: 96 out of 100
136Restaurantswithin 0.3 miles
54Attractionswithin 0.3 miles
2734Reviews113Q+A100Room tips
Traveler rating
  • 1,780
  • 572
  • 230
  • 99
  • 53
Time of year
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Popular mentions
Speedbird77 wrote a review Jan 13
11 contributions
+1
I stayed recently at this hotel. Very friendly staff. That’s it. The worst dirtiest room I have ever stayed in my whole life. Bathroom full of mold, very run down. The joints on the floor tiles all black, same in the shower. The bedroom didn’t even have any night stands. The cleaning was very poor. Definitely a rip off. Not worth the amount of money they charge.
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Date of stay: January 2022Trip type: Traveled as a couple
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Response from AxelBeach Maspalomas, Director General at AxelBeach Maspalomas
Responded 1 week ago
Dear Speedbird77, Thank you for sharing your feedback about your stay in AxelBeach Maspalomas. On behalf of the entire team, my apologies if the cleaning was not completely to your liking, because usually what our customers most positively comment, is the cleanliness of the hotel. We are sure this has been a particular case and that we will remedy immediately. Thank you very much again for your help to make us improve even more. Also, we would like to cite we have a 24hours reception at the disposal of our guests so any request or query they may have they can communicate at the moment they need it. Our staff will be happy to help at any time as our maximum is the satisfaction of our guests. Add to this, we would like to invite you to come back and give us the opportunity to make you have the best Axel Experience. Carlos Aguiar General Manager AxelBeach Maspalomas
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Stefan wrote a review Jan 12
Iceland2 contributions1 helpful vote
Great staff and good service, I Wanda thank the staff for make me and my people always feel so welcome and feel like home. I have had so much fun, and i will happily come over and over again to stay here. Big thanks to you axel hotel, Recommend for anyone some want to have fun and be around great people
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Date of stay: January 2022Trip type: Traveled as a couple
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Response from AxelBeach Maspalomas, Director General at AxelBeach Maspalomas
Responded 1 week ago
Dear Nomad34004442135, Thank you for your great comment about AxelBeach Maspalomas. I'm pleased that you have been in our hotel. We strive to provide the best service and maintaining an enjoyable atmosphere. Nothing is more important to us than well-being of our customers. We look forward to seeing you here again in the not-too-distant future. Best Regards, Carlos Aguiar General Manager AxelBeach Maspalomas
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Frank M wrote a review Jan 9
Canton of Lucerne, Switzerland1 contribution
The hotel is very well located. The staff is very friendly and helpful. The reception service is fast, efficient and makes you feel at home. A big THANKS to Nereida and Kevin! I will definitely come back. See you soon Axel Maspalomas!
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Date of stay: January 2022Trip type: Traveled solo
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Response from AxelBeach Maspalomas, Director General at AxelBeach Maspalomas
Responded 1 week ago
Dear N4476WLfrankm, We greatly appreciate the magnificent reviews and the confidence you have placed in us as AxelBeach. We always try to offer the best service and quality to our guests and we are delighted that you value our efforts; please we invite you to repeat your trip and be part of Axel hotels. Hope to see you soon. Kind Regards, Carlos Aguiar General Manager AxelBeach Maspalomas
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travelerspain wrote a review Jan 8
Spain50 contributions15 helpful votes
The best thing about the hotel is the kind and helpful staff. The rooms and beds are comfortable and the mini-kitchen and living room is really helpful. Some things that could improve: adding more staff at the pool bar when there are many visitors, warmer pool, some poolside activities , and the less important but nice things could be a smart tv. We had little issue with the lock at the door that needed to be re-charged, so we had to change rooms. Special thanks to Kevin and Nereda, who gave us lots of recommendations.
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Date of stay: January 2022
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Response from AxelBeach Maspalomas, Director General at AxelBeach Maspalomas
Responded 2 weeks ago
Dear travelerspain, First of all, I would like to thank you for staying with us during your visit in Maspalomas. Also, thank you for your opinion and for sharing it with all travelers on Trip Advisor. Your opinion is very helpful for us and we really appreciate you take part of your time and give us your point of view. We hope to see you very soon, Carlos Aguiar General Manager AxelBeach Maspalomas
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LondonDjh42 wrote a review Jan 1
London45 contributions35 helpful votes
This is a 3 star hotel and tends to be cheaper to stay than a 4 star, so unfair to comment on the luxuries as this hotel is not trying to be providing these offerings. I left a review on my Hotel booking site and maybe of been very blunt. I did receive a call from the hotel to discuss in more detail and that is extremely good in my opinion to want my feedback. The hotel has the majority of wonderful reviews and I can see why a lot of guests love it as it is fun and enjoyable, no problems there. For us, even a 3 star hotel should have the basics, there have been bad reviews about the cleanliness of the hotel, I disagree and found the hotel to be cleaned to a good standard. Staying for a week We did find the breakfast very poor with low quality offerings of cheese and meats, the Canary Islands have a wonderful choice of Cheese and Meats that warrant to be provided as guests do choose if they want to pay extra for breakfast, I would understand if the breakfast was free. We actually chose 2 mornings to skip breakfast as we just tired of the same food. The bar was quite empty in the day, shame really as agree with other reviews prices were quite expensive. We had 2 glasses of Cava and 5 Euros, not that good. Having a choice of a premium small individual bottles would of been a nice touch. The Reception staff were OK but with my experience not very helpful on real issues like safe not working, (3 times) or providing information at checkin about COVID tests, they do recommend a Doctors Clinic opposite ( which was a good choice) but we had to ask.I suggest some cards on the desk would be a good touch. Am I being too negative? maybe, but we are staying at another hotel next Christmas as we do miss the luxuries. However guests do come back year after year and have fun, I am just missing something I suppose. I am glad I have left this more detailed review as I have tried to have left an open minded review. Summary, Great Location fun hotel.
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Date of stay: December 2021Trip type: Traveled as a couple
Room Tip: We stayed in a standard room, yes it’s facing the street and can be noisy, but great direct sun...
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Response from AxelBeach Maspalomas, Director General at AxelBeach Maspalomas
Responded 2 weeks ago
Dear LondonDjh42, Thank you very much for staying with us and for taking part of your time in valuing us. Your feedback is very important as it is what helps us to offer our guests the best quality and personalized service. Nothing cares us more than the well-being of our customers. Please, we invite you to visit us in a non-distant future or to be part of any of our Axel Hotels. Best regards, Carlos Aguiar General Manager AxelBeach Maspalomas
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PRICE RANGE
$65 - $287 (Based on Average Rates for a Standard Room)
LOCATION
SpainCanary IslandsGran CanariaMaspalomasPlaya del Ingles
NUMBER OF ROOMS
92
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Frequently Asked Questions about AxelBeach Maspalomas
Which popular attractions are close to AxelBeach Maspalomas?
Nearby attractions include Eiffel Bar (0.2 miles), Motos Tivoli Gran Canaria (0.3 miles), and Mardi Gras Bar (0.2 miles).
What are some of the property amenities at AxelBeach Maspalomas?
Some of the more popular amenities offered include free wifi, a pool, and a fitness center.
Which room amenities are available at AxelBeach Maspalomas?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at AxelBeach Maspalomas?
Guests can enjoy a poolside bar, breakfast, and a snack bar during their stay.
Is parking available at AxelBeach Maspalomas?
Yes, parking is available to guests.
What are some restaurants close to AxelBeach Maspalomas?
Conveniently located restaurants include Nuevo Rokoko, Wapa Tapa, and Britannia.
Are there opportunities to exercise at AxelBeach Maspalomas?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at AxelBeach Maspalomas?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at AxelBeach Maspalomas?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at AxelBeach Maspalomas?
The staff speaks multiple languages, including English, Spanish, French, German, and Italian.
Are there any historical sites close to AxelBeach Maspalomas?
Many travelers enjoy visiting Casa Iriarte (9.5 miles) and Finca Condal Vega Grande (7.4 miles).