Staff were super friendly and accomodating, the rooms were clean and modern, the breakfast has a lot of choices and the pool area is also nice if you don’t want to walk the 5 minutes to the beach. There is also not a lot of noise in the hotel itself although since being so lose to other hotels you can hear the music in the evening if you leave your balcony door open. Lovely place for a vacation!
Amazing haven of tranquility! Such a beautiful hotel, everything is looked after, down to the littlest detail. The staff are really professional and friendly. The breakfast is so fresh and changes daily. They have an amazing 360 view of the island. I highly recommend the spa (request Tina if you love a good deep tissue massage; she is amazing!). The facilities are modern, well kept, clean and looked after. Highly recommend for couples!
The room was on the smaller side but it is very cute. It had a nice comfortable bed and all good amenities. Breakfast offered on the top floor with a view of dunes and sea is amazing. It's in proximity to Yumbo center, shops, restaurants and most importantly the beach, yet it's quiet at night.
Stayed in Junior Suite with excellent sea and dune views. Every service they provide is at the top level (food, cleaning, lavatory, room service, reception) One of the best hotels I stayed in Europe I must admit.
Outstanding hotel service, they go am extra mile every time, very accommodating and the hotel is just breathtaking. We are definitely coming back, we have met great people in there, just been a great experience.
[2.75 stars for rest] We said: "This place is close to the beach and since its adults only we will be able to sleep off any hangovers in peace". Oh how I wish that was so. This hotel would have been a 4* review from me if we didnt get dumped in our 2nd floor "ocean view" (half a veiw of the stairs of another hotel) room with an active construction site with only a window between us. The worst part was the jackhammer all morning everyday (starting at 7am). It kinda felt like a diss to drop us there. We tried to make the best of things but daily we found new stains, smudges, and damage in the room. The remote was NASTY and so were the switches and anything people touch. The breaker would trip 3-4 times a night turning the lights on in the room and killing the AC. One time we came home and nothing in the room would turn on till they reset the keys (12:30 am) The room was the disappointing part, we even tried to book at lopesan and take it on the chin but they were at capacity. The rest of the hotel was great. The staff - Oh so friendly both at the pool and in the restaurant, we felt they actually cared. On our last day they went above and beyond by letting us use the pool. The restaurant and breakfast is why you stay here. Unrivaled views and very helpful service. I will be honest and say we wont be staying at this hotel again due to the little details and the fact we stayed in a epic suite at the Santa Catalina for next to the same price. Maybe its us but the noise was uncalled for at that hour and a major failure in empathy for guests and hospitality. I worked in hospitality at high end establishments in California for years. we would have closed the floor the construction was happening on and limited the work to 12-6pm. Obviously we were the perfect sacrificial lambs in the eyes of he who checked us in. What a pity.…
If you want to enjoy a peaceful holiday, close to the beach with great service and an amazing view for your breakfast, look no further. This is the place. The hotel is also well located in terms of commercial centres where you will find restaurants, the cocktail bar is excellent too.
This hotel is tremendous- it’s main credit is it’s staff, who would go above and beyond to help with anything you need. The spa (currently with private access) is heavenly, and daily breakfast in the 360degree restaurant is a wonderful treat. We would love to stay again.
A beautiful hotel in a prime location. Amazingly friendly, attentive and helpful staff. Excellent breakfast choices. Cleanliness of facilities A1. There are places that you would go back to. This is 100% one of them. Could not have wished for more.
Beautiful hotel with friendly staff. The best I've visited in Gran Canaria. The roof top bar was a particular highlight. Excellent location just 5 minutes from the beach and restaurants. Would visit again
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