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    Hotel Caserio

    Avda de Italia 8, 35100 Playa del Ingles, Maspalomas, Gran Canaria, Spain
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    Best prices for your stay
    8/3/2017 8/4/2017
    Traveler (102)
    Pool & Beach (48)
    Dining (31)
    Hotel Neptuno Gran Canaria
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    LABRANDA Marieta
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    #18 of 134 hotels in Playa del Ingles
     
    Overview
    • Excellent45%
    • Very good37%
    • Average14%
    • Poor2%
    • Terrible2%
    Travelers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Family Rooms
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Dry Cleaning
    Babysitting
    4.0 Star Hotel
    All hotel details
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    Hotel Neptuno Gran Canaria
    1,233 reviews
    #12 of 134 hotels in Playa del Ingles
     
    Seaside Sandy Beach
    1,240 reviews
    #4 of 134 hotels in Playa del Ingles
     
    LABRANDA Marieta
    599 reviews
    #29 of 134 hotels in Playa del Ingles
     
    Occidental Margaritas
    4,562 reviews
    #18 of 134 hotels in Playa del Ingles
     
    Rooms
    Aug 3Aug 4
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (175)
    Traveler rating
    Traveler type
    Time of year
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    1 - 5 of 91 reviews

    Reviewed 1 week ago

    Hotel is lovely, the staff are very friendly, rooms are decent however the food was not good. There was no variety in terms of the meals. The location was in a nice area. As was the rooftop hot tub. Not bad for a 4 star...More

    Thank sabcar820
    Response from Martin P, Public Relations Manager at Hotel CaserioResponded 1 week ago

    Hi,thanks for your nice review. We will work even more on the variety of the food,for sure next time you will be surprised by the improvements. Thank you again and we hope to see you soon!

    Reviewed 1 week ago

    At breakfast, they were always short staffed and we would often have finished our breakfast before we got served tea's and coffee's, at least three times during our stay we didn't even get served for hot drinks, which is awful customer service. The walls of...More

    Thank Sebastian C
    Response from Martin P, Public Relations Manager at Hotel CaserioResponded 1 week ago

    Hi Sebastian, We regret that the stay wasn´t like you to be expected.We will work hard on improvements of the remarks you pointed out. Nevertheless,we would hope to see you soon back in our hotel to experience these improvements. Kind regards

    Reviewed 1 week ago

    We went here in April 2017 however we had to return home urgently after only 2 days at the resort. The pool was lovely, location fabulous, couple of minutes walk to the gorgeous beach. The staff were lovely, very helpful and patient with us as...More

    Thank Julie G
    Response from Martin P, Public Relations Manager at Hotel CaserioResponded 1 week ago

    Hi Julie,nice to hear from you that u enjoyed your stay at our hotel,unfortunately you didn t had the change to stay longer.Hopefully you can come back and hace a longer stay with us and then you can experience the improvements we make.Thank you again!

    Reviewed 1 week ago via mobile

    It is safe to say this hotel is beautifully clean and looks amazing with comfortable sunbeds, which I imagine would be a struggle to get in peak summer time unless you get up really early to reserve one. It has good music playing around the...More

    1  Thank Ellie S
    Reviewed 1 week ago via mobile

    Stayed here for a week & it was very nice. We arrived at 9pm ish & the receptionist advised us to get a meal from the restaurant if we were hungry as it closed at 10pm which we did. We then completed the check in...More

    1  Thank ctib7
    Response from Martin P, Public Relations Manager at Hotel CaserioResponded 1 week ago

    Hi,thank you very much for your nice comments.We really hope to see you again in our hotel!

    Hotel Neptuno Gran Canaria
    1,233 reviews
    #12 of 134 hotels in Playa del Ingles
     
    Seaside Sandy Beach
    1,240 reviews
    #4 of 134 hotels in Playa del Ingles
     
    LABRANDA Marieta
    599 reviews
    #29 of 134 hotels in Playa del Ingles
     
    Occidental Margaritas
    4,562 reviews
    #18 of 134 hotels in Playa del Ingles
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Fitness Center with Gym / Workout Room
    • Spa
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Airport Transportation
    • Laundry Service
    • Concierge
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Dry Cleaning
    • Multilingual Staff
    • Babysitting
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Center with Gym / Workout Room
    • Spa
    Details
    • Price range
    • $128 - $210 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 Spa Hotel in Playa del Ingles
    • #18 Luxury Hotel in Playa del Ingles
    • Room types
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 170
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Orbitz, Travelocity, Priceline, TripOnline SA, Hotwire, Cheap Tickets, Cancelon, HotelQuickly and HRS so you can book your Hotel Caserio reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Spain >
    • Canary Islands >
    • Gran Canaria >
    • Maspalomas >
    • Playa del Ingles
    • Also Known As
    • Caserio Hotel Playa Del Ingles ,
    • Caserio Gran Canaria ,
    • Hotel Caserio Playa Del Ingles, Gran Canaria
    Add Photo Photos
    Traveler (102)
    Pool & Beach (48)
    Dining (31)
    Room & Suite (30)
    Hotel & Grounds (107)
    Bathroom (3)
    Family and Play Areas (1)
    Business Center & Event Rooms (1)
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    Ask a question
    Questions & Answers
    Trina H
    July 12, 2017|
    Answer Show all 6 answers
    Response from TCB777 | Reviewed this property |
    Yes it does
    0
    Votes
    adventurekid1
    June 27, 2017|
    Answer
    Response from Leogarcia | Property representative |
    Hallo, We do offer a hairdryer in the room.
    0
    Votes
    Google Translation
    Ebz B
    June 24, 2017|
    Answer Show all 3 answers
    Response from Gary D | Reviewed this property |
    Yeah the gym is free to use for all guests
    0
    Votes
    Room Tips
    "We had a corner room overlooking the pool so it wasn't bad"
    Read review
    "Choose top floors"
    Read review
    "Ask for a room overlooking the pool and sea from the 6th floor up"
    Read review
    "604 was great for us"
    Read review
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