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Traveler (193)
Pool & Beach (56)
Dining (48)
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Overview
  • Excellent48%
  • Very good35%
  • Average12%
  • Poor3%
  • Terrible2%
Travelers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
4 Star Hotel
All hotel details
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Reviews (273)
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55
46
18
4
3
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All reviewsdouble sunbedsuncomfortable chairsinfinity poolamazing roof top terraceaqua fitnessnudist areadress codefish or meatno flip flopsmodern hotelbus stop outsidelocal attractionsfitness roomfantastic hotelminor nigglesbuffet stylebar staff
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1 - 5 of 126 reviews
Reviewed 3 days ago via mobile

Ignore any bad reviews! This place is such a haven. Hotel Caserio is its very own ‘Paradise’ with amenities out of this world! The staff are exquisite, very friendly, funny and cheerful. The level of service is on point. Very high energy but yet relaxing...More

Thank Phoenixpd154
Response from Leogarcia, Director General at Hotel CaserioResponded 2 days ago
Google Translation

Muchas gracias por sus comentarios y puntuación. Intentaremos seguir en la misma línea para que todos nuestros clientes resulten satisfechos....More

Reviewed 6 days ago via mobile

It’s been over 10 years since I last visited Gran Canaria and I am so pleased I booked this Hotel especially with such good reviews on Trip Advisor. The hotel is very stylish and attracts adults who want to relax in lovely surroundings. The pool...More

Thank LondonDjh42
Response from Leogarcia, Director General at Hotel CaserioResponded 4 days ago
Google Translation

Muchas gracias por su comentario tan positivo y buena puntuación. Intentaremos seguir en la misma línea para tener a todos...More

Reviewed 1 week ago

First time staying here after being to Gran Canaria three times and I was very impressed with the hotel. On first impressions the entrance is modern looking with purple 'mood' lighting outside - nice little touch. The reception is clean and fresh and they serve...More

Thank Chris S
Response from Leogarcia, Director General at Hotel CaserioResponded 1 week ago
Google Translation

Muchas gracias por su comentario tan positivo. Esperamos verles pronto de nuevo en nuestro hotel. Comenten por favor con sus...More

Reviewed 3 weeks ago via mobile

Very nice hotel with good all inclusive food. Not much to do with kids. Evening shows were little dissapointing and noise might be annoying for lower floor guests just above the restaurant. I would go again :)More

1  Thank Finnventurer
Response from Leogarcia, Gerente at Hotel CaserioResponded 3 weeks ago
Google Translation

Muchas gracias por su opinión. Sólo un pequeñó error, no ofrecemos todo incluido. Esperamos verles de nuevo con nosotros. Saludos...More

Reviewed April 2, 2018 via mobile

Just finishing off off our Easter break here, very clean & comfortable hotel with amazing sunloungers, all good here for a sun break, ask for a room on poolside with high floor for balcony sun & views. We stayed half board, food & restaurant service...More

Thank BIKEMAN_12
Response from Leogarcia, Director General at Hotel CaserioResponded April 4, 2018
Google Translation

Muchas gracias por su comentario. Tomamos nota de los puntos que no han sido de su total satisfacción e intentaremos...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Outdoor pool
Details
Price range
$109 - $199 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Spa Hotel in Playa del Ingles
#18 Luxury Hotel in Playa del Ingles
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
$109 - $199 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Spa Hotel in Playa del Ingles
#18 Luxury Hotel in Playa del Ingles
Room types
Non-Smoking Rooms, Accessible rooms
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Traveler (193)
Pool & Beach (56)
Dining (48)
Room & Suite (41)
Amenities (48)
Family and Play Areas (4)
Business Center & Event Rooms (1)
Questions & Answers
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lisa l
May 3, 2018|
AnswerShow all 3 answers
Response from seamuscumbria | Reviewed this property |
I saw only one child whilst I was there; a very young infant. I don't know the Hotel policy. There were no "child" activities on offer...no clubs etc. I don't recall them serving lunch but I think you could order food at... More
1
Vote
klm319
March 10, 2018|
AnswerShow all 3 answers
Response from thenightbefore |
There are lots of steps am afraid.
0
Votes
suco
November 7, 2017|
Answer
Response from TCB777 | Reviewed this property |
Sorry no idea but Id ask the hotel directly - very friendly and helpful.
0
Votes
Room Tips
"Choose the top floor as it's closer to the roof terrace with jacuzzi"
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"Seaview is an opportunity for a great holiday"
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"Only slept in one and it was great. The hotel is madern and well designed"
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"Sunny rooms face the pool and are out of the prevailing wind"
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