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Avenida Tirajana s/n, 35100 Playa del Ingles, Maspalomas, Gran Canaria Spain
COVID-19 update: See the added health and safety measures this property is taking.Read more
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What is Travelers’ Choice?
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Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 06/18/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Riu Palace Maspalomas
Updated 06/18/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#10 of 134 hotels in Playa del Ingles
Location
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Service
Value
Travelers' Choice
The Hotel Riu Palace Maspalomas Adults Only is open all year round, is located in the southern area of Gran Canaria between Playa del Inglés with its wide sandy beach and Maspalomas, with its impressive dune landscape. The 6 km-long beach is situated by the dunes, a 15 min walk away, it is surrounded by 28.000 sq.m. of gardens. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. The hotel has more than 350 comfortably furnished rooms with free Wi-Fi and many other facilities. Relax in our wellness center or get in shape in the gym. You can also unwind in our 2 outdoor pools. We also offer daytime and evening entertainment. For gastronomy lovers, enjoy our live cooking stations and themed buffets at our main restaurant, as well as an à la carte fusion restaurant.
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Property amenities
Free internet
Pool
Bar / lounge
Beach
Evening entertainment
Car hire
Conference facilities
Banquet room
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Restaurant
Breakfast buffet
Poolside bar
Meeting rooms
Spa
Full body massage
Massage
Salon
Baggage storage
Concierge
Currency exchange
Sun terrace
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Private balcony
Safe
Flatscreen TV
Room types
Ocean view
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Bay View
Languages Spoken
English, Spanish, German
Hotel links
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Popular mentions
GeraldineHarmsworth wrote a review Oct 11
3 contributions
Second time to hotel, refurbishment is pretty good. Beautiful gardens and lovely pools. Sadly, the food menu did not get a refurbishment. In 2021, the choice for vegetarians is pretty terrible. For vegans- non existent. How can you still operate such a meat focused menu past the 1970s? I know this is Spain, but come on, no excuses in my opinion. It is so easy to offer a non-meat version of almost anything. Not even a meat-free salad by the pool cafe.
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Date of stay: October 2021Trip type: Traveled as a couple
Room Tip: Avoid if vegetarian or vegan.
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ramon158 wrote a review Oct 9
Hamble, United Kingdom44 contributions44 helpful votes
If I had the choice would have chosen a better quality room. Buffet restaurant had a very good range of well cooked food let down slightly by fish, generally overcooked. Speciality Spanish restaurant would be much improved by small changes in menu, bigger choice of tapas, portions on main dishes are excessive, smaller but more variety would be welcome. Mustafa bar, excellent bartenders, it really should be an alternative venue for the evening, snack food until say 7pm and maybe a guitarist or similar until later.
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Review collected in partnership with riu.com
Date of stay: September 2021
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patrickmccann128 wrote a review Oct 4
1 contribution1 helpful vote
fabulous hotel, staff brilliant , highly recommend for a wonderful holiday , have stayed here before refurbishment , but exceeded all expectations, food is perfect , cannot fault it, will definitely be back
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Review collected in partnership with riu.com
Date of stay: September 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
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edd54 wrote a review Oct 4
London48 contributions70 helpful votes
I cannot recommend this hotel enough following the full refurb in Summer 2021. It has transformed with some really beautiful rooms and lovely common areas with a great sense of style. The grounds are lovely and filled with palms. Rooms will all face generally towards the sea, but some will have uninterrupted views of the dunes if you’re in the main section. The staff are absolutely lovely, the buffet is huge and really varied, and it’s incredibly clean. I would always come back and stay in this Riu.
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Date of stay: October 2021Trip type: Traveled as a couple
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GravesendTraveller wrote a review Oct 3
Gravesend, United Kingdom16 contributions29 helpful votes
+1
We always have a great holiday when it comes to Riu and this hotel is no exception. The hotel is beautiful and totally out of place in the area its in. The surrounding area outside the front of the Hotel is not great. We usually stay on the promenade of Meloneras, where there is 3 more Riu's which is a far superior area. Still accessible by taxi or walking through the Dunes which we did do there and back! If we could pick this one up and move it, it would be perfect! PROS: the hotel is exceptionally clean and a great layout with everything easy to find. The food was plentiful and we found it was a great choice, have yet to stay in a Hotel group that beats Riu's buffet choices. The drinks, although expensive, were generous measures and the Gin trolley was my favourite, especially the smoked gin! The Staff in every area are fabulous! CONS: not many, just wanted to make a couple of comments to improve on. Firstly, we asked to book the Krystal restaurant on arrival to be told it was fully booked all week! We were only there for the week so missed out. It would be better to maybe put in a book the day before system so it gives those staying a shorter time a chance to try it. When we got out of our taxi on arrival, we were greeted with a couple of dozen smokers standing right in the entrance. Doesn't create a great welcome! I understand the Spanish government have put in a Covid rule about smoking so not the Hotels decision, however, I would suggest maybe asking people to move to one side of the entrance and making smoking area? Lastly, the dress code for dinner needs to be enforced. Too many people looked like they had just come off the beach with shorts and vests and sliders. What happened to long trousers for men? Doesn't say 5 star if this is allowed. Aside from that, we would highly recommend this hotel for a relaxing holiday!
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Date of stay: September 2021Trip type: Traveled as a couple
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PRICE RANGE
$134 - $415 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
riu palace maspalomas hotel playa del ingles
LOCATION
SpainCanary IslandsGran CanariaMaspalomasPlaya del Ingles
NUMBER OF ROOMS
367
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Frequently Asked Questions about Hotel Riu Palace Maspalomas
Which popular attractions are close to Hotel Riu Palace Maspalomas?
Nearby attractions include Reserva Natural Especial de Las Dunas de Maspalomas (0.1 miles), Melodies (0.2 miles), and El Centro de Interpretación Poblado de la Atalayita (0.06 miles).
What are some of the property amenities at Hotel Riu Palace Maspalomas?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
What food & drink options are available at Hotel Riu Palace Maspalomas?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
What are some restaurants close to Hotel Riu Palace Maspalomas?
Conveniently located restaurants include Restaurante Parque Romántico, Restaurante Calma Chicha, and Que pasa Tío.
Are there opportunities to exercise at Hotel Riu Palace Maspalomas?
Yes, guests have access to a pool during their stay.
Are any cleaning services offered at Hotel Riu Palace Maspalomas?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Riu Palace Maspalomas offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Hotel Riu Palace Maspalomas?
The staff speaks multiple languages, including English, Spanish, and German.
Are there any historical sites close to Hotel Riu Palace Maspalomas?
Many travelers enjoy visiting Finca Condal Vega Grande (7.8 miles).
Does Hotel Riu Palace Maspalomas have any great views?
Yes, guests often enjoy the ocean view available here.
Is Hotel Riu Palace Maspalomas accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.