We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Riu Papayas

Visit hotel website
Traveler (985)
360
Panoramas (20)
Video
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
The 24h All Inclusive Hotel Riu Papayas is completely refurbished in 2016, is located in the south of Gran Canaria with its beautiful and lively Playa del Inglés holiday area. The Kasbah and Metro shopping and entertainment centers are only 400 m away. The beach is 1.5 km away (complimentary hotel bus). The hotel has 468 comfortably furnished rooms with balcony and offers many amenities including free WiFi. You can enjoy the magnificent freshwater pools, one of which has slides which will delight the little ones. The various entertainment programs, such as RiuArt and the RiuLand Kids' Club, will keep you busy all day with numerous activities. In the evening, ClubHotel Riu Papayas offers night-time entertainment with shows and live music. The hotel offers multiple culinary options where you can enjoy the unique flavors of Gran Canaria. It has a main restaurant, an Asian restaurant Zhú and Olé, where you can savor the specialties of traditional Spanish cuisine.
Read more
Property amenities
Pool
Restaurant
Free Internet
Breakfast Available
Children Activities (Kid / Family Friendly)
Concierge
Dry Cleaning
Laundry Service
Multilingual Staff
Outdoor pool
Show more
Good to know
HOTEL STYLE
Mid-range
Great View
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Receive 500 free points
Hotel deals

Location

Full view
92Great for walkers
Grade: 92 out of 100
57Restaurantswithin 0.3 miles
14Attractionswithin 0.3 miles
1,069Reviews
1,187Photos
438Q+A
100Room tips
Traveler rating
  • 545
  • 404
  • 96
  • 14
  • 11
Time of year
Traveler type
Language
  • More languages
  • Filter
  • English
Popular mentions
Just about everything about this hotel met or exceeded our expectations including the staff who were always cheerful and happy to help in any way. Our room was spotless as was the rest of the hotel and the food was a good quality and plenty of variety. The pool area was superb
Read more
Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Papayas
Responded yesterday
Dear Keith, Thank you for sharing your wonderful feedback on your recent visit. I am delighted to read that you enjoyed your stay, our friendly staff, the cleanliness and our culinary offer. At the same time, please be assured that we took notice of the mentioned points of improvement. It is through valuable feedback such as yours that we can improve the quality of our services. It was a pleasure looking after you and we hope to see you back again in the near future. With our best wishes we remain, Hotel Riu Papayas Online Reputation Manager
Read more
Hotel's Favorite
Returned 30 the December after a lovely week of Christmas sunshine at the Round Papayas in Playa Del Ingles. Arrived late evening to a simple reception desk, only 2 couples to book in so it took only a few minutes for formalities, free safe, free pool towels, nothing more to
Read more
We have just returned today after a fantastic week. I can not recommend this hotel enough. The staff are super especially the Entertainment team. They really do go above & beyond....Rafa, Gabi, Esther, Patrick, Adrian, Lars.... all the team are just fabulous. They engage with
Read more
Hotel room staff and quality of food are all good. The problem is the amount of smoking throughout the hotel out door areas. We would have liked to dine outside due to the lovely weather but the amount of smokers, smoking made that impossible and had to eat inside. The
Read more
Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Papayas
Responded 3 days ago
Dear Barry P, Thank you for sharing your thoughts! On one hand, we are happy to learn that you were satisfied with our comfortable rooms, the professional customer service provided by our staff members and the quality of our gastronomic offer! Nevertheless, we are sorry to learn that your experience was brought down by other guest's behavior. Our smoking policy in this hotel states that it is prohibited throughout our common areas and that smoking its only possible in designated areas. We'll share your concerns with our Manager team in case our rules are not being followed so that they can analyze the situation and take actions if needed. Thank you for your honesty! We hope to host you again in one of our worldwide hotels in the future! Greetings, Hotel Riu Papayas Online Reputation Manager
Read more
This hotel is a credit to the management team who run it. It runs like clockwork. And credit to the staff, who always seem genuinely happy. Good points. Clean modern rooms, with stylish bathrooms. Powerful showers with lots of hot water. Great food, with lots of choices.
Read more
Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Papayas
Responded 2 days ago
Dear GOLFER46, Thank you for your wonderful review. We are delighted to hear that you had such a good time! In regards to our entertainment, we appreciate to know your opinion and we will share it with our team to continue working on new creative shows. It was a pleasure looking after you, the team and I will look forward to welcoming you back soon. With our best wishes we remain, Hotel Riu Papayas Online Reputation Manager 
Read more
Previous
Album Categories
All photosTravelerRoom & SuiteDining Pool & BeachFamily and Play Areas
Room 724 behind the tv is the double sofa bed
Professional photo exclusively commissioned by TripAdvisorHotel Riu Papayas
The Familiar at the ClubHotel Riu Papayas
Professional photo exclusively commissioned by TripAdvisorHotel Riu Papayas
The Double Standard at the ClubHotel Riu Papayas
Professional photo exclusively commissioned by TripAdvisorHotel Riu Papayas
The Double Garden View at the ClubHotel Riu Papayas
PreviousNext
12345628
Hi The room we stayed in on the fifth floor was a large room with a double bed and a double bed settee There was a balcony overlooking the swimming pool of the hotel next door The gymnasium is available for guests
1 vote
Show all answers
No unfortunately not only local drinks, standard really. However majority of top shelf’s are included in the all inclusive (Gordon’s etc.) if you call that top shelf. Nordic tonic to accompany the gin. Hope that helps.
1 vote
Show all answers
No problems here for wheelchair users to access pools, restaurants, rooms ( plenty of lifts), entrance to hotel or reception. Suggest you take the complimentary shuttle bus to the beach, as its down hill going ( about 15-20 mins) but is steep to come back up! Runs regularly throughout the summer, but not sure how frequent in the winter. Staff, always willing to help in restaurants.
0 votes
Show all answers
Hi It was mine and my boyfriends anniversary and we had one in the room, although it is no different to the stuff you get at the bars with the all inclusive.
0 votes
Hi Kettles are available from reception
1 vote
Show all answers
PreviousNext
12345688
"Ours was in the shade all day but was ok. 7 floor rooms had a good chance of sun on balcony’s"
"we stayed in 414 nice and quiet"
"High floor, overlooking the pool"
"Room 521 gets the sunshine in the evening on the balconey"
"Sea view rooms but they are a lot extra"
PreviousNext
12345620
PRICE RANGE
$147 - $273 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
riu papayas hotelriu papayas grand canary
LOCATION
SpainCanary IslandsGran CanariaMaspalomasPlaya del Ingles
NUMBER OF ROOMS
468
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing