We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Riu Papayas

Traveler (1000)
Panoramas (20)
Video (1)
Certificate of Excellence


Certificate of Excellence
The 24h All Inclusive Hotel Riu Papayas is completely refurbished in 2016, is located in the south of Gran Canaria with its beautiful and lively Playa del Inglés holiday area. The Kasbah and Metro shopping and entertainment centers are only 400 m away. The beach is 1.5 km away (complimentary hotel bus). The hotel has 468 comfortably furnished rooms with balcony and offers many amenities including free WiFi. You can enjoy the magnificent freshwater pools, one of which has slides which will delight the little ones. The various entertainment programs, such as RiuArt and the RiuLand Kids' Club, will keep you busy all day with numerous activities. In the evening, ClubHotel Riu Papayas offers night-time entertainment with shows and live music. The hotel offers multiple culinary options where you can enjoy the unique flavors of Gran Canaria. It has a main restaurant, an Asian restaurant Zhú and Olé, where you can savor the specialties of traditional Spanish cuisine.
Read more
Property amenities
Free Internet
Breakfast Available
Children Activities (Kid / Family Friendly)
Dry Cleaning
Laundry Service
Multilingual Staff
Outdoor pool
Show more
Good to know
Hotel links
Visit hotel website
Special Offer:Receive 500 free points
Hotel deals


Full view
92Great for walkers
Grade: 92 out of 100
57Restaurantswithin 0.3 miles
13Attractionswithin 0.3 miles
100Room tips
Traveler rating
  • 569
  • 413
  • 96
  • 14
  • 11
Time of year
Traveler type
  • More languages
  • Filter
  • English
Popular mentions
Me and my boyfriend stayed here in November 19. It was our first holiday together and we were so impressed with this hotel. The hotel is lovely, staff are very friendly and try their hardest to make your stay as good as they can. The reason why I have only given it 4 stars is
Read more
Hotel's Favorite
We are a retired coupled and have just returned from a two week stay at the Rui Papayas having never been to Gran Canaria before. This is a wonderful all inclusive hotel which caters for the full age group of guests( inJan/Feb) very few children -mainly tots. The whole hotel was
Read more
Hotel is spotlessly clean. Food is good for AI.. lots of choices and better than a lot of AI hotels I’ve stayed in. Rooms are a good size and bathrooms lovely. Majority of staff very nice and happy to help with whatever your requests are if they can. Pool is beautiful and there
Read more
Had a great stay here. The hotel is so clean. The staff there work so hard. From the maids to the staff in the restaurants to reception staff. They're always happy to help and with a smile on their face. The restaurant staff work like a well oiled machine. The food was delicious
Read more
Review collected in partnership with riu.com
Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Papayas
Responded yesterday
Dear Daydream49163055546, Thank you for sharing such wonderful review with us! It was our pleasure to take care of you and we look forward to welcoming you back very soon! With our best wishes we remain, Hotel Riu Papayas Online Reputation Manager
Read more
First the good stuff the cleanest hotel I think I have ever been in The staff are extremely friendly and helpful We were all inclusive and the 24 hour bar,coffee machine and soft drinks unit was fantastic The restaurant was excellent if I had one complaint it was to much
Read more
Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Papayas
Responded 2 days ago
Dear Danskin, Thank you for your wonderful review and great rating! So glad to hear you feel the hotel is fabulous and thank you also for calling out the helpfulness of our friendly staff. At the same time, we continually strive to improve, and we will review your mentioned points of improvement when we next talk this topic with our relevant departments. It is our honor and pleasure to be of service to you, and we look forward to welcoming you back soon to wonderful subtropical Gran Canaria. With our best wishes we remain, Hotel Riu Papayas Online Reputation Manager
Read more
Album Categories
All photosTravelerRoom & SuiteDining Pool & BeachFamily and Play Areas
Professional photo exclusively commissioned by TripAdvisorHotel Riu Papayas
The Familiar at the ClubHotel Riu Papayas
Professional photo exclusively commissioned by TripAdvisorHotel Riu Papayas
The Double Standard at the ClubHotel Riu Papayas
Anyone recommend a taxi company from airport to RIU Papayas please? Approx cost too....
Viva transfers charge €23.49 for a standard taxi up to 4 people each way. Currently works out at £20.97 each way. Excellent service and a driver will be waiting for you in arrivals with your name board. Much quicker than a shuttle bus transfer which can take up to an hour before even getting away from the airport and then having other holidaymakers to drop off at their respective hotels. Viva is literally door to door.
0 votes
Show all answers
I can answer some of your questions., the restaurants do offer high chairs which are cleaned with cling film covers to ensure good hygiene prior to use, the kids club to my knowledge is included in the all inclusive package.quietest rooms would be Garden facing rooms ending in 30 to 48, I,e, 530 onwards 630 onwards etc etc. The first number being the floor number. Non Garden facing room actually face the next door hotel which is certainly noisier. I have stayed in a non facing room and also in room 736 which was top floor and only 50ft from the lifts at the Dumas bar end of the hotel The main entertainment is at the opposite end of the hotel plot. I can not answer if the milk is pasteurised or sterilised but it's certainly available in the main restaurant along with hot water and the usual tea/coffee machines. Fresh coffee is also served at breakfast times, water at other mealtimes with soft drinks beers and wines all on tap for self service. Your best option to enquire about travel cots would be either from the Riu UK customer service number which is available through the Riu website or the hotel direct on 0034928765062 Have a good break I'm back there myself end of April for my 3rd visit.
0 votes
"Go for the high rooms. You’ll get morning or evening sun depending on which side you are."
"Higher the better"
"i probley had worse outlook of hotel and it wasnt that bad but i dont spend much time on balcony to pay extra for a view"
"Ours was in the shade all day but was ok. 7 floor rooms had a good chance of sun on balcony’s"
"we stayed in 414 nice and quiet"
$145 - $279 (Based on Average Rates for a Standard Room)
riu papayas hotelriu papayas grand canary
SpainCanary IslandsGran CanariaMaspalomasPlaya del Ingles
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing