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Avenida Gran Canaria 22 Playa Del Ingles - Gran Canaria, 35100 Playa del Ingles, Maspalomas, Gran Canaria Spain
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Certificate of Excellence

About

#11 of 135 hotels in Playa del Ingles
Location
Cleanliness
Service
Value
Certificate of Excellence
The 24h All Inclusive Hotel Riu Papayas is completely refurbished in 2016, is located in the south of Gran Canaria with its beautiful and lively Playa del Inglés holiday area. The Kasbah and Metro shopping and entertainment centers are only 400 m away. The beach is 1.5 km away (complimentary hotel bus). The hotel has 468 comfortably furnished rooms with balcony and offers many amenities including free WiFi. You can enjoy the magnificent freshwater pools, one of which has slides which will delight the little ones. The various entertainment programs, such as RiuArt and the RiuLand Kids' Club, will keep you busy all day with numerous activities. In the evening, ClubHotel Riu Papayas offers night-time entertainment with shows and live music. The hotel offers multiple culinary options where you can enjoy the unique flavors of Gran Canaria. It has a main restaurant, an Asian restaurant Zhú and Olé, where you can savor the specialties of traditional Spanish cuisine.
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Property amenities
Parking
Free internet
Pool
Poolside bar
Darts
Entertainment staff
Children Activities (Kid / Family Friendly)
Kids club
Wifi
Pool / beach towels
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Evening entertainment
Karaoke
Free shuttle or taxi services
Car hire
Concierge
Currency exchange
Sun terrace
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Housekeeping
Private balcony
Safe
Flatscreen TV
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Family
Languages Spoken
Spanish, German

Location

Full view
91Great for walkers
Grade: 91 out of 100
65Restaurantswithin 0.3 miles
11Attractionswithin 0.3 miles
1,564Reviews573Q+A100Room tips
Traveler rating
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Popular mentions
We arrived too late for dinner due to a combination of a sandstorm and UK snow, but very pleased to find a lovely cold buffet set out for us. We were really pleased with our spacious and tastefully decorated room which had a nice bathroom with walk-in shower. The room has a fridge with an initial bottle of water - further bottles are easily available at Dunas bar. We were pleased with the selection and quality of food in the main restaurant - breakfast can be a bit of a bull bait though if you hit rush hour. There are also 2 other restaurants - Asian and Spanish, for which reservations need to be made one day in advance. Plenty of sunbeds beside the pool ( a bit close together for comfort ) and pool towels are available from 9am to 12 am. There is also an adult only terrace. Reasonably priced trips and tours can be booked at reception ( packed lunches not supplied - shame ), and there is a free beach bus available for guests. A taxi rank and a bus stop are close buy and it is a short walk to a well stocked supermarket which also sells daily papers. Pleasant and helpful staff mean this hotel is difficult to fault. We really enjoyed our week's holiday.
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Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Papayas
Responded 4 weeks ago
Dear Doug, Thank you very much for taking the time to give such a wonderful review on TripAdvisor. We are happy to read that you had so much fun during your last stay with us. Please visit us again in the near future for another memorable holiday! The joy of traveling only takes a break. Stay healthy until then! With warm greetings from Gran Canaria, Hotel Riu Papayas Online Reputation Manager
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Booked originally to stay at the Sunprime Atlantic but as Thomas Cook went under we had to book this last min, all in all I have to say it was amazing, food great, drinks were of high quality, staff very happy and always smiling, the food was always hot and had great variety, we didn’t watch evening entertainment as we always went out to the bars and clubs, having said that they used to rehearse on the stage in the day al looked like it could be fun, hot drinks available all day from self serve machines, brekkie was all hot and had great selection, lunch was usual pasta dishes chips meats etc, and evening meal always had specials on like steak or pork along with all the usual extra bits, we hired a car whilst there and always managed to park it in the hotel car park, rooms were spotless every day, linin was fresh and clean, not a single issue at all, I’ve read some of the negative ones and to be honest, we don’t go for the most expensive hotels as we generally use it as a base but there is absolutely nothing wrong with the Riu Papaya, suffice to say we are booked to stay for a week in July!! Fingers crossed we can make it!! Don’t hesitate to book here!!
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Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Papayas
Responded 4 weeks ago
Dear Gary, Thank you for sharing your experience with us and recommending our hotel to other travellers on Tripadvisor. We are very happy about the great feedback and good rating. Your kind words motivate us even more! Our team is looking forward to creating more unforgettable experiences for you in the near future when these difficult times are over. Passion for travel is just taking a rest. Stay safe! With kind regards, Hotel Riu Papayas Online Reputation Manager
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This is a fantastic hotel with excellent facilities all round together with polite helpful staff no matter what their position in the hotel was. Our original booking was for 28 nights but due to the African sand storm (we arrived a day late) & Virus Pandemic our holiday was cut short by three days, obviously none of which was the hotels fault. I must stress that whilst the hotel was in “lockdown” for the later part of the holiday that all the staff made our stay as comfortable as possible and we will be returning when able to do so once more. Our twin garden view room with balcony contained a free safe & fridge together with two large bottles of water which can be replenished from the Dunas bar again free as part of your all inclusive package. There is a double wardrobe with plenty of hangers, two very large single beds joined together & two double drawer units either side of the beds. Also a large double drawer unit & on top of the fridge are two glasses. There’s a large wall mounted TV, air conditioning & ceiling fan plus a full length mirror. The TV has a few English channels...28 Sky news, 29 BBC World news, 46 Energy (be patient as each English series like NCIS, CSI etc., is interrupted by 6 minutes of Spanish adverts), as is Fox on 116, plus there is Disney on 59. The bathroom contains a sink with plenty of space either side & a large shelf underneath the sink with soap & tissues. There is a large walk in shower with wall mounted shower gel. A word of warning though is that the wall dividing the shower from the bedroom is partly made of frosted glass which means that when you turn on the bathroom light at night the whole bedroom is lit up & so it’s best to take a torch with you. The room has a large balcony with two chairs, a table & a wall mounted airer. There are numerous sun loungers around the swimming pool & the pool has a long winding slope to get in or the traditional ladders scattered around. Yes the sun loungers are a little too close to each other which is my only gripe regarding the hotel’s facilities, but we managed. There is also a separate fenced children’s pool with slide, small water fall & sun loungers for the adults so that they can safely watch their children. There are drinks machines both inside the hotel & outside for tea, coffee, soft drinks & also a drinks machine where during meal times you can serve yourself red, white or rose wine, beer or soft drinks. There is never a queue for drinks either inside the hotel or at one of the two bars outside which serves good alcoholic drinks. During breakfast a coffee pot is brought to your table or you can make your own tea, coffee or soft drinks yourself from one of the machines. Like all hotels the evening entertainment is hit & miss but the adult & children’s entertainment throughout the day was the best. The nearest supermarket is a few minutes walk to your right as you come out of the hotel & both the bus stops & taxi ranks are just outside the hotel. The quickest way to the sea is to turn left out of the hotel, following the road round to you right & it’s is about a 10 to 15 minute walk away. The Yumbo shopping centre is to be found by turning right out of the hotel, then turning first left & keep walking for around 15 minutes & you’ll see it on your right. We have stayed at this hotel many times previously & would highly recommend staying here for top quality & varied food & drink each meal time.
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Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Papayas
Responded Apr 22, 2020
Dear waller50, Thank you so much for your loyalty and for highlighting the well-appointed rooms and the service provided by our staff in such a difficult situation. We will share your comments with our Management Team and we look forward to your next visit, stay safe meanwhile! With our best wishes we remain, Hotel Riu Papayas Online Reputation Manager
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Anyone who moans about this hotel needs their head testing. It was fabulous. Food was delicious, plenty of choice with the other two restaurants as well. Entertainment was very good and day time activities. It caters for all ages from young families to older people.
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Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Papayas
Responded Apr 22, 2020
Dear guest, First of all, we would like to take the opportunity to thank you for your visit to our hotel and the trust you have placed in us. We are pleased that our team was able to ensure you a relaxing stay and that you felt comfortable in our hotel. We would be very much looking forward to seeing you again soon. In the meantime we wish you all the best and hope that you stay safe! Warm regards, Hotel Riu Papayas Online Reputation Manager
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Situated in a great place. Amenities close by for all your needs. Close to the beach. Food and drink always available and had a pleasant mixture of food. Big thumbs up for vegetarians and lactose free options. Rooms clean and fully functioning. USB ports were handy in the plug sockets.
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Review collected in partnership with riu.com
Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Papayas
Responded Apr 21, 2020
Dear littlelondoner19, Thank you for the phenomenal review! We are very pleased to read your comments in regards to our convenient location and the selection of food and drinks. We look forward to hosting you again, stay safe meanwhile! With our best wishes we remain, Hotel Riu Papayas Online Reputation Manager
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Previous
PRICE RANGE
$130 - $241 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
riu papayas hotel, riu papayas grand canary
LOCATION
SpainCanary IslandsGran CanariaMaspalomasPlaya del Ingles
NUMBER OF ROOMS
468
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Frequently Asked Questions about Hotel Riu Papayas
Which popular attractions are close to Hotel Riu Papayas?
Nearby attractions include Xanadu Bar (0.3 miles), Minigolf Maritim (0.3 miles), and Het Hof van Lau (0.2 miles).
What are some of the property amenities at Hotel Riu Papayas?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a poolside bar.
What food & drink options are available at Hotel Riu Papayas?
Guests can enjoy an on-site restaurant, a poolside bar, and breakfast during their stay.
Is parking available at Hotel Riu Papayas?
Yes, parking is available to guests.
What are some restaurants close to Hotel Riu Papayas?
Conveniently located restaurants include Britannia, Pica Pica Mezze & Tapas Stories, and Zayka Authentic Indian Cuisine.
Are there opportunities to exercise at Hotel Riu Papayas?
Yes, guests have access to a pool during their stay.
Are any cleaning services offered at Hotel Riu Papayas?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hotel Riu Papayas?
The staff speaks multiple languages, including Spanish and German.
Are there any historical sites close to Hotel Riu Papayas?
Many travelers enjoy visiting Casa Iriarte (9.1 miles) and Finca Condal Vega Grande (6.9 miles).
Is Hotel Riu Papayas accessible?
Yes, it offers facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.