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Hotel Neptuno Gran Canaria

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Hotel Neptuno Gran Canaria
Hotel Neptuno Gran Canaria
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1,026 Reviews from our TripAdvisor Community

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Showing 687: English reviews
Brockenhurst
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Sheila and I have had many holidays all over Europe and Barbados but this place is by far our favourite . The staff are fantastic friendly helpful and funny. The drinks are always the real thing and plenty of it. The food is good I have eaten the best probably in France here its fine, the breakfast chef Nanny is... More 

Helpful?
Thank blacksmithshouse
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Good hotel in a very central location the rooms are spotless and very well maintained the reception staff are very friendly and helpful and the buffet restaurant is also very nice efficient service and good quality food pool area well kept its an adult only hotel so was perfect for us

Helpful?
Thank Brendan D
Ruth R, Gerente at Hotel Neptuno Gran Canaria, responded to this review

Dear Brendan, Thank you very much for your nice comment, I am glad to hear that you had a nice vacation in Gran Canaria, Hope to see you again soon. Best regards, @HotelNeptunoMur More 

Uxbridge, United Kingdom
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This is my second time staying at this hotel. There are better hotels in terms of stars, etc, but, for what this hotel is it's excellent and everything you'd expect. The location is brilliant, the yumbo on the doorstep, plenty of public transport nearby, a 1km easy walk to the beach, a half mile walk to the Kasbar centre and... More 

Helpful?
1 Thank NP787
Ruth R, Gerente at Hotel Neptuno Gran Canaria, responded to this review

Dear NP787, Thank you a lot for the great comments; it is a pleasure to know that you have enjoyed your holidays at our home. The lady with the eggs is Nanni, and you are right, is always nice to see how she enjoys her work. About lasagne, I will taste it this week, and see what we can do... More 

Dublin, Ireland
Level Contributor
33 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed here for 6 nights all inclusive , the overall standard of the hotel is very good . Location : right beside the Yumbo centre and about 15 min walk downhill to the beach and promenade . San Agustin is about 10 mins away by taxi ( €5) so is definitely worth visiting , nice beach and views .... More 

Helpful?
Thank Ericdublin
London
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We booked a very last minute break and Neptuno exceeded our expectations. Room was a little on the small side but very clean, whole hotel is very well maintained and the food is good. Would be happy to return and would definitely recommend.

Helpful?
1 Thank Ainsworth270
Ruth R, Gerente at Hotel Neptuno Gran Canaria, responded to this review

Dear Ainsworth270, Thank you very much for your possitive review, I am glad you had a lovely holidays, and hope to see you again soon. Best regards, @HotelNeptunoMur More 

Northumberland, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Having booked for a 10 night all inclusive holiday let me mention the negative first, on arrival at 2230hrs we were informed that there was no room for us and they had placed us in a sister aparthotel next door for that night, this was a 2 star facility and not a great start to the holiday, we later found... More 

Helpful?
1 Thank Bobf62
Ruth R, Gerente at Hotel Neptuno Gran Canaria, responded to this review

Dear Bob, Thank you very much for your review, please accept my apologize for the inconvenience of moving to Buenos Aires, in case of need, we try to move guest arriving late, to minimize inconvenience. About ramps, we have studied that several times, but due to the inclination of the stairs, it would be impossible to make a ramp at... More 

london
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I have been going to gran canaria for years and this was by far one Ov the best Hollidays we have had the hotel neptuno is a very clean and up kept hotel the maintenance is kept to the highest standard and the first impression is the same for the whole holiday the rooms are cleaned daily to a very... More 

Helpful?
Thank bromleyboy4
Ruth R, Gerente at Hotel Neptuno Gran Canaria, responded to this review

Dear Bromleyboy, Thank you very much for your comments, it´s fantastic to read reviews like yours, and I am happy that you already booked for your next holidays at Neptuno. Have a nice time, and see you next year. t: HotelNeptunoMur More 

London, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel for 10 days in July 2016 on a half board basis (breakfast & dinner included). The bedroom allocated was on the fourth floor in the quieter, cooler part of the building which had a balcony not overlooking the pool area and not getting direct sunlight, as requested. Room amenities were good (decent shower, good beds,... More 

Helpful?
Thank FernandodeCoo
Ruth R, Gerente at Hotel Neptuno Gran Canaria, responded to this review

Dear Fernando, Thank you very much for your comments, I am happy to read that you enjoyed your holidays in Neptuno Hotel, because that is our goal. I will communicate our employees your congratulations. Hope to see you next year again. Best regards, @HotelNeptunoMur More 

Leicester, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great Hotel with friendly staff and very good food. The Hotel was clean and well looked after. If you really wanted to knit pick I dare say there would be things to find fault with but we were too busy enjoying ourselves to get that petty. We had a great time for our whole two weeks and a bonus of... More 

Helpful?
Thank david j
Ruth R, Gerente at Hotel Neptuno Gran Canaria, responded to this review

Dear David, Thank you very much for your positive review, it is nice to read htat you enjoyed your holidays at Hotel Neptuno Gran Canaria. I hope to see you soon again, Best regards t; @HotelNeptunoMur More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Laundry Service
  • Meeting Rooms
  • Concierge

Additional Information about Hotel Neptuno Gran Canaria

Address: Avda. Alfeceres Provisionales, 29, 35100 Playa del Ingles, Maspalomas, Gran Canaria, Spain
Location: Spain > Canary Islands > Gran Canaria > Maspalomas > Playa del Ingles
Price Range: $113 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Neptuno Gran Canaria 4*
Number of rooms: 171
Reservation Options:
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Also Known As:
Neptuno Hotel Maspalomas
Hotel Neptuno Gran Canaria Playa Del Ingles
Hotel Style:
#10 Luxury Hotel in Playa del Ingles
#13 Romantic Hotel in Playa del Ingles
#17 Family Hotel in Playa del Ingles
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