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Hotel Neptuno Gran Canaria

Certificate of Excellence
Avda. Alfeceres Provisionales, 29, 35100 Playa del Ingles, Gran Canaria, Spain
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1 room 1 adult
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Hotel Neptuno Gran Canaria
Hotel Neptuno Gran Canaria
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891 Reviews from our TripAdvisor Community

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Burgess Hill, England, United Kingdom
Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago via mobile

This maybe a 4* but the staff need 5! I had a lovely visit the room was great, new bed. Nani on the breakfast cooks a mean egg and bacon with a smile for everyone! The management must be doing something right because all of the staff were happy and contented.

Helpful?
Thank Shaun C
Nottingham, United Kingdom
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We booked this last minute on the travel agents recommendations- it was perfect. Never been to Gran Canaria before, we found it just what we were looking for when we wanted a relaxing few days. Spacious rooms, lovely balcony overlooking the pool with a distant view of the sea, scrupulously clean, lovely staff and a wide variety of food. Friendly... More 

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1 Thank Christine W
London, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We went for a week long winter sun vacation and chose this hotel. W were greeted vy very friendly staff and were given a nice pool facing room with balcony. The staff were brilliant throughout the entire stay. The only reason I am rating this a 4 and not a 5 is because it was a bit hit and miss... More 

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1 Thank Mbishop1965
Brighton, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I was in Gran Canaria early December last year and I stayed at a hotel just around the corner from Neptuno. My hotel had no entertainment and no decent food options. All of my friend that I traveled with were staying at the Neptuno, so I decided that I would visit them every day. I ate and had drinks while... More 

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1 Thank AussieBum84
Newcastle upon Tyne, United Kingdom
Level Contributor
64 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Another lovely New Year at the Hotel Neptuno in Playa Del Ingles. The hotel is next to the Yumbo centre and about a 10-15 minute walk to the beach. The staff here are what make the place, really friendly and no doubt that's why many of the regulars return year after year. It has very high retention rates. The hotel... More 

Helpful?
Thank philmanchester
Glasgow, United Kingdom
Level Contributor
37 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We were checked into this hotel as our hotel was full so stayed one night. A great location. Great room and luxury bathroom. English channels on TV. Buffet dinner not that great but hotel and service itself very good! Glass of cava on arrival. Would stay here for a holiday next time.

Helpful?
Thank Burkey1983
Torquay, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

I have been a regular to this hotel for many years. It's good points are it's friendly and efficient staff, it's comfortable rooms and it's location. It is a pleasant 10 minute walk to the sea or a 25 minute walk to the dunes. The Yumbo Centre with it's shops bars and restaurants is very close. The pool and surrounds... More 

Helpful?
1 Thank Geoff G
Malmo, Sweden
Level Contributor
162 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Upon arrival to the hotel the nice piccolo greated us with a glass of cava. This is a nice gesture. We then received the keys to our room and were however very disappointed to find that it was on the ground floor with view into a wall with barbed wire... Not quite what we had expected. We complained and eventually... More 

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Thank Swede1979
Malmö, Sweden
Level Contributor
146 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Visited during New Years eve and really enjoyed the stay. Hotel is not top modern but quite ok and very clean. Staff is the best with this hotel. Everybody seems to enjoy working here and interacts friendly, makes jokes and make you feel welcome and almost at home. This goes for, receptionists, breakfaststaff, cleaners, snackbarstaff, picolo (picolo was very serviceminded)... More 

Helpful?
Thank H75
London
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Welcome and Room My boyfriend and I stayed here shortly before Christmas in December 2015. We had a delayed flight so didn't arrive until around 8:30pm but reception staff had anticipated this and made sure we had a table in the dining room. Our room was very nice with comfortable beds and air conditioning. We were on the corner between... More 

Helpful?
Thank Jo2217
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