Servatur Waikiki
3,049 reviews
#40 of 135 Hotels in Playa del Ingles
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20 Avenida Gran Canaria, 35100 Playa del Ingles, Maspalomas, Gran Canaria Spain
COVID-19 update: See the added health and safety measures this property is taking.Read more
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$133
$143
Free cancellation until 06/18/21
$143
$127
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Panoramas (17) Room & Suite (430)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
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Updated 08/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Servatur Waikiki
Updated 08/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#40 of 135 hotels in Playa del Ingles
Location
Cleanliness
Service
Value
Five 7-storey round buildings * 3,500 m2 garden * 1.5 Km from Playa del Ingles beach * Complimentary bus service to the beach * 500 m from the city centre * 400 m from "Metro" and "Kasbah" shopping centres * 30 km from the airport * 50 m from a bus stop Located in Playa del Inglés, Servatur Waikiki is a fully renovated hotel ideal for families. It offers an all-inclusive service and outstanding facilities: children's park, splash area, adults-only space and wellness area. During the day, we organise group activities such as volleyball, water polo and fitness sessions. Our youngest guests can also take part in a children's entertainment programme which includes activities, crafts and sports. We offer a comprehensive daytime and evening programme with professional shows. 511 recently renovated, bright and modern rooms equipped with air conditioning. The rooms are decorated with lively and fresh colours and overlook the swimming pool or Playa del Inglés. Our buffet restaurant will awaken your senses in a modern, fresh and bright designer space. We propose a culinary journey around the world under the name WorldCuisine. Seasons of gastronomic selections served in our buffet and with cooking shows. One of the hotel's key features is its pool bar. Don't miss out on our large selection of snacks. Boredom is not an option at Ukelele Bar thanks to our entertainment spaces.
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Full view
Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Game room
Billiards
Indoor play area for children
Street parking
Wifi
Pool / beach towels
Outdoor pool
Restaurant
Breakfast buffet
Complimentary welcome drink
Snack bar
Vending machine
Poolside bar
Entertainment staff
Evening entertainment
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Car hire
Taxi service
Massage
Baggage storage
Currency exchange
Gift shop
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
24-hour front desk
Laundry service
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Room features
Blackout curtains
Desk
Housekeeping
Private balcony
Safe
Cable / satellite TV
Sofa bed
Walk-in shower
Seating area
Sofa
Telephone
Clothes rack
Private bathrooms
Tile / marble floor
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Pool view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Family Resort
Languages Spoken
English, French, Spanish, Dutch and 3 more
Location
Full view
88Good for walkers
Grade: 88 out of 100
51Restaurantswithin 0.3 miles
11Attractionswithin 0.3 miles
Contact
20 Avenida Gran Canaria, 35100 Playa del Ingles, Maspalomas, Gran Canaria Spain
Name/address in local language
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3,049Reviews883Q+A100Room tips
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Popular mentions
Stayed first week n Nov and had an excellent holiday. Complex was very clean and food choices and facilities were excellent considering the hotel was nowhere near full due to COVID . We always felt safe and the rules to be followed were easy and were followed by staff and guests. Staff were helpful with any questions we had and all in all we had a relaxing and enjoyable stay and would stay again in the future if we are back in Gran Canaria.
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Date of stay: November 2020
Value
Location
Service
Helpful
Response from Servatur Hotels, Director General at Servatur Waikiki
Responded Dec 1, 2020
Dear kirkyman, We thank you for sharing your opinion of your stay at Servatur Waikiki. We are glad to know that we were able to offer you a memorable experience at our hotel.Your comment is very important for us to keep improving our facilities and services. We would like you to count on us for your future visits to the Canary Islands.If you write us an email with your wishes for your next stay, we will be happy to help you: waikiki@servatur.com. Looking forward to welcome you once more. Kind regards, Yana Siaminskaya Reception Servatur Waikiki
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We stayed here for 7 days over October half term and we had a brilliant holiday. The hotel was lovely, extremely clean, staff very friendly and helpful. Food was a buffet and plenty of choice. Thank you for a great holiday
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Date of stay: October 2020Trip type: Traveled with family
Helpful
Response from Servatur Hotels, General Manager at Servatur Waikiki
Responded Nov 7, 2020
Dear Nb8898888, What a nice review of Servatur Waikiki! We can not be happier to know that your stay at our hotel was completely satisfactory. We are glad to know we were able to offer you a memorable experience. We look forward to seeing you again at Servatur Waikiki. All our staff will be delighted to welcome you again. Do not hesitate to contact us at waikiki@servatur.com if we can help you in anything. Fernando Quintana Servatur Waikiki Reception
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We are a family of 4 (children aged 8 & 4) and had a fantastic time at this hotel. The rooms were very clean and the beds were the most comfortable I have EVER experienced in a hotel. Considering the hotel was no where near full capacity (due to covid), the food choices were still vast and the waiting staff/chefs were so friendly and attentive and they loved our children trying to speak some Spanish to them! The food was really good and we loved trying new things. The green mojo sauce was THE BEST!! if you like garlic - this sauce will be your firm favourite! The pool area was always kept very clean and tidy and there is a lifeguard (but to be honest, they didn't really seem to engage with anyone and didn't seem as friendly as the rest. I guess their job is to keep us safe in the water so maybe that's why but a simple "hola" would make a big difference - just my opinion). We were impressed with the all inclusive drinks. We love that you just go up and help yourself to the soft drinks, beer and wine and going to the bar for a cocktail was always a pleasant experience with lots of choice (even if you wanted a cocktail which wasn't on the list). The day entertainment was exceptional - Colleen and Roberto absolutely made it. Both of them had so much character and energy and were just simply brilliant. So friendly and chatty. If you didn't want to participate in the activity, they didn't push you or hound you, they would simply just say - you know where we are if you change your mind. But my advice would be to join in as it was so much fun. They do riffle shooting, beach volley ball, table tennis, bowls, bingo water aerobics and more - something for everyone. You don't need to take towels, as for 5 euros per week per towel you can get one from reception and change it for a fresh one every day. So if you need to pack lighter, this helps! The rooms are slightly on the small side for a family of 4 but when you consider how long we spend in the room, it wasn't really a big issue for us - maybe next time we may consider opting for a larger room though. I liked that your room key was a chip on your wristband so you didn't have to worry about having a key on you all the time. The same chip was also needed when going up to the help-yourself drinks - although it was quite temperamental and often wouldn't work (or if you persevered and kept trying eventually it would). In summary, we had an amazing time, every member of the staff are a credit to the hotel and they didn't seem to let the covid situation dampen their spirits. As a side note - we recommend the bus service to and from the airport. The bus stop is right outside the hotel and is a direct route to the airport - it took around 20 mins and was only 10 euros each way for all 4 of us!…
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Date of stay: October 2020
Rooms
Location
Service
Helpful
Response from Servatur Hotels, Director General at Servatur Waikiki
Responded Nov 4, 2020
Dear LeanneC567, First of all, thank you so much for such a highly detailed and helpful review of your recent stay in Servatur Waikiki. We are very pleased to read your kind words regardingt our hotel and staff. Comments like yours help us to improve your safety and offer your the best holidays. In the name of all Servatur Waikiki staff, we hope to have a chance to welcome you back.If you write us an email with your wishes for your next holidays, we will be happy to help you. Our email is waikiki@servatur.com. With kind regards, Yana Siaminskaya Reception Servatur Waikiki
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The hotel was amazing about everything!! The cleannes, stuff, food, and view. Evert morning when you wake up you knew that something good is going to happen because The entertaiment guy named Roberto did every Day so fun with much activitis and happines. He was a such a good entertaiment..!!! The food was also really good and fresch. VERY GOOD AND SOOO HAPPY!!
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Date of stay: October 2020Trip type: Traveled with family
Helpful
Response from Servatur Hotels, Director General at Servatur Waikiki
Responded Nov 3, 2020
Dear Trafikljus, Thank you for the 5/5 score from Servatur Waikiki. This means that you enjoyed your stay with us, which makes us happy. Your comment is very important for us to keep improving our facilities and services. We would like you to count on us for your future visits to the Canary Islands.If you write us an email with your wishes for your next stay, we will be happy to help you: waikiki@servatur.com. Looking forward to welcome you once more. Kind regards, Yana Siaminskaya Reception Servatur Waikiki
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The hotel is so clean and have everything you would ask for. Clean rooms and everything! Roberto is the name of one man that is the entertainment guy and he have so much power and very kind. He doing his job perfect and I have never meet any other entertainment person that have so much power and respect for everyone on the hotel. 😀VERY GOOD!!
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Date of stay: October 2020Trip type: Traveled with family
Helpful
Response from Servatur Hotels, Director General at Servatur Waikiki
Responded Nov 3, 2020
Dear M1608VNericm, Thank you very much for visiting Servatur Waikiki and sharing your experience with us. We are really happy to know that we achieved your expectations. All your praises will be passed to our staff and departments so that they know they are doing a good job towards our customers’ satisfaction. We hope to see you again soon on behalf of the entire Servatur Waikiki team. Don't forget that you can write to us at waikiki@servatur.com to find out your preferences. Kind regards, Yana Siaminskaya Reception Servatur Waikiki
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PRICE RANGE
$117 - $234 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
riu waikiki hotel playa del ingles, riu waikiki playa del ingles
FORMERLY KNOWN AS
ClubHotel Waikiki
LOCATION
SpainCanary IslandsGran CanariaMaspalomasPlaya del Ingles
NUMBER OF ROOMS
511
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Claim Your Listing Frequently Asked Questions about Servatur Waikiki
Which popular attractions are close to Servatur Waikiki?
Nearby attractions include Xanadu Bar (0.3 miles), Minigolf Maritim (0.2 miles), and Stop in Brasil (0.3 miles).
What are some of the property amenities at Servatur Waikiki?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Servatur Waikiki?
Top room amenities include a flat screen TV, blackout curtains, and a desk.
What food & drink options are available at Servatur Waikiki?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Servatur Waikiki?
Yes, free parking and street parking are available to guests.
What are some restaurants close to Servatur Waikiki?
Conveniently located restaurants include Ibericos J. Cruz, Pica Pica Mezze & Tapas Stories, and Greek Village.
Are there opportunities to exercise at Servatur Waikiki?
Yes, guests have access to a pool and a fitness center during their stay.
Does Servatur Waikiki have an airport shuttle?
Yes, Servatur Waikiki offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Servatur Waikiki?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Dutch, and Swedish.
Are there any historical sites close to Servatur Waikiki?
Many travelers enjoy visiting Casa Iriarte (9.1 miles) and Finca Condal Vega Grande (6.9 miles).
Does Servatur Waikiki have any great views?
Yes, guests often enjoy the city view available here.