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HL Suitehotel Playa del Ingles - Adults Only

Avenida de Gran Canaria 3-5, 35100 Playa del Ingles, San Bartolome de Tirajana, Gran Canaria Spain
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Traveler (1015)
Room & Suite (133)
Pool & Beach (107)
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About

#18 of 132 hotels in Playa del Ingles
Location
4.6
Cleanliness
4.5
Service
4.4
Value
4.1
Travelers' Choice
The Suitehotel Playa del Inglés, completely renovated in summer 2016, is situated only 200 meters away from the beach promenade and the fantastic beach. The modernly designed hotel consists of 260 rooms (60 sea view), partly with an incredible sea view. DISTANCIA AEROPUERTO 35 KM. Category: four star Meal plan: Half Board, All Inclusive Situation: The hotel is situated very centrally and is only being separated from the long and sandy beach of Playa del Inglés by the beach promenade. In its direct surroundings, a lot of bars, restaurants and shops can be found. The shopping centers Yumbo, Kashbah and Cita can be reached after a few minutes walk. Facilities: The tastefully designed hotel consists of 260 rooms which are distributed on 8 floors in the main building. The facilities include the lobby with reception and Wifi, lifts, the main restaurant, pool bar as. Furthermore, a wonderful pool area with two different (in winter heatable) pools is offered, 1 normal Pool and 1 semi Olympic pool (25 m). On the roof there is a terrace with Jacuzzis, sun beds, Massage, Sunsetbar and a breath-taking sea view. Sun beds and parasols are for free at all of the pools and terraces. As means of payment Visa and Mastercards are accepted. 4lifts
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness / spa locker rooms
Bar / lounge
Beach
Entertainment staff
Car hire
Wifi
Paid wifi
Hot tub
Rooftop pool
Outdoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Poolside bar
Rooftop bar
Evening entertainment
Meeting rooms
Spa
Facial treatments
Full body massage
Massage
Solarium
Steam room
Adults only
Rooftop terrace
Baggage storage
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Safe
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Ocean View
Modern
Languages Spoken
English, French, Spanish, German and 1 more

Location

Avenida de Gran Canaria 3-5, 35100 Playa del Ingles, San Bartolome de Tirajana, Gran Canaria Spain
Name/address in local language
HL Suitehotel Playa del Ingles - Adults Only
4.0
4.0 of 5 bubbles687 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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HL Suitehotel Playa del Ingles, an adults-only retreat, is commended for its spotless rooms and modern amenities, with guests frequently applauding the meticulous housekeeping. The relaxing ambience, accentuated by comfortable rooms with charming balconies, also receives high marks. The hotel's prime location and superb amenities, including a rooftop bar and pools, contribute to an enhanced stay. However, some guests feel the hotel falls short on value, citing subpar food and pricey extras. While the staff is generally praised for their dedication, occasional slow service has been a concern.
Location
Central
Atmosphere
Inviting
Rooms
Modern
Value
Expensive
Cleanliness
Meticulous
Service
Friendly
Amenities
Top-notch
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687Reviews156Q+A89Room tips
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JC1LondonEngland wrote a review Apr 11
East Sussex, United Kingdom641 contributions214 helpful votes
First the good points Great location for beach and bars Food was good quality and a good selection Rooms comfortable although make sure you don’t get a room facing the front on the second floor Plenty of sun beds And the not so good points Probably the most boring hotel we have ever stayed in absolutely no atmosphere Entertainment not great Lobby bar lacks atmosphere Area is noisy at night so you can’t leave the balcony door open Reception staff unfriendly
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Date of stay: March 2024Trip type: Traveled as a couple
Room Tip: Don’t accept a room on second floor facing the front as they are above reception and below the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hoteles Lopez, Geschäftsführer at HL Suitehotel Playa del Ingles - Adults Only
Responded 3 days ago
Dear JC1LondonEngland, Thank you for your review on your stay in HL Suitehotel Playa del Ingles.****. Your feedback is important to us and we have taken note of your comments. We hope to welcome you back in Hoteles Lopez. Best regards, Martin Kuckenburg, General Manager Suite Hotel ****&Suite Nardos****.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Dorothy B wrote a review Apr 1
Whitekirk, United Kingdom4 contributions6 helpful votes
Well all i can say that i would rate this hotel as a 3* certainly not a 4*.when we first arrived we were put on the second floor ,room was very basic with no drawers for storage of clothes ect just 3 shelves open for everyone to see hanging wardrobe was also inadaquate. One pillow each i had to ask for two more also had to ask for a kettle the toilet didnt flush and the plumber was sent up,the towels were old and needed replacing. bed was not changed in the week we were there.and t top it all we were all ordered of the sun rooftop as they had a wedding going on so that day was completely ruined I phoned tui at my expense and was told the Rep would be in touch still have'nt heard from anyone and we are back home. One more point if you are german they bend over backwards for them we felt like second class citizens NO WE WON'T BE GOING BACK TO THAT HOTEL EVER
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
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Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hoteles Lopez, Geschäftsführer at HL Suitehotel Playa del Ingles - Adults Only
Responded 1 week ago
Dear Dororthyb Thank you for your review on your stay in HL Suitehotel Playa del Ingles. Your feedback is important to us and we have taken note of your comments. We hope to welcome you back in Hoteles Lopez. Best regards, Martin Kuckenburg, General Manager Suite Hotel****&Suite Nardos****.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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mark h wrote a review Mar 2024
3 contributions2 helpful votes
Currently staying at this hotel, it’s that good we’ve booked to come back in oct with 2 other family members. Fantastic food, hotel staff are very pleasant and lots to do here. Free spa is a must, so relaxing you just book it at reception,so can’t find any faults with this hotel 😉in all had a lovely week.
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Date of stay: March 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Hoteles Lopez, Geschäftsführer at HL Suitehotel Playa del Ingles - Adults Only
Responded 3 weeks ago
Dear mark h, Thank you for taken the time to share your experience with us in HL We are pleased to hear that you had a great holiday. We are looking forward to welcoming you again Best regards, Martin Kuckenburg, General Manager Suite Hotel Playa del Ingles****&Suite Nardos****.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Matti H wrote a review Mar 2024
Turku, Finland1 contribution
Elevators 2/4 have been broken almost all time. We have informed that to the reception. Cleaning lady can take your things from table. From us took plastic mugs we bought. Luckyly only. Use safty box. If you want drink to the room, they give you cardboard mug. Also when you go to the pool- or nudist area. They go soft soon.
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Date of stay: March 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hoteles Lopez, Geschäftsführer at HL Suitehotel Playa del Ingles - Adults Only
Responded 4 weeks ago
Dear Matti H, Thank you for your review on your stay in HL Suitehotel Playa del Ingles. Your feedback is important to us and we have taken note of your comments. We hope to welcome you back in Hoteles Lopez. Best regards, Martin Kuckenburg, General Manager Suite Hotel Playa del Ingles****&Suite Nardos****.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Maurice F wrote a review Mar 2024
Glasgow, United Kingdom9 contributions4 helpful votes
+1
Great hotel Cleanliness 10/10 Food 10/10 themed nights, always a great selection of food . Food available at pool bar. Bar and waiting staff are always so happy and very helpful. Check in so easy reception staff very friendly. Stayed here last year for 7 days, came back this year, and stayed 12 days. Rooftop bar &Jacuzzis and great views across the town .Adults only so no kids running about Love the location close to the beach & lots of shops, so if you forget something, you will find it locally.
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Date of stay: March 2024Trip type: Traveled as a couple
Room Tip: Went for dinner at 6.30 bit busy so 7.30 to 8.00 was a good time
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Hoteles Lopez, Geschäftsführer at HL Suitehotel Playa del Ingles - Adults Only
Responded 4 weeks ago
Dear Mauricef891, First of all we would like to thank you for choosing our hotel HL Suitehotel Playa Del Ingles for spending your holidays and for taking the time to write a review about your experience in the hotel. Your feedback is important to us and your comments will be shared with the appropriate departments. Thank you for your feedback. We are proud to have served you as you expected. We would be very happy to welcome you again in HL Suitehotel Playa Del Ingles. Best regards, Martin Kuckenburg, General Manager Suite Hotel Playa del Ingles **** & Suite Nardos****
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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DaisySalt wrote a review Mar 2024
Sussex274 contributions235 helpful votes
This is my new favourite hotel in PDI. Staff are excellent- very helpful, pleasant, friendly and hard working. Rooms are large, comfortable and functional with very good soundproofing once the balcony door is shut. Roof top bar and sun terraces are lovely with probably the best views in the resort. I used the basement spa every day which is always very quiet and has great facilities. Food in the restaurant seemed much improved since my visit last year - I tended to stick to freshly cooked chicken, fish or steaks from the BBQ or grill. There was a great of variety. I will be back again in November. Very impressed!
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Date of stay: March 2024Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hoteles Lopez, Geschäftsführer at HL Suitehotel Playa del Ingles - Adults Only
Responded 5 weeks ago
Dear DaisySalt, Thank you for taken the time to share your experience with us in HL , Suite Hotel Playa del Ingles.**** We are pleased to hear that you had a great holiday. ! We are looking forward to welcoming you again Best regards, Martin Kuckenburg, General Manager,Suite Hotel Playa del Ingles****&Suite Nardos
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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chopper wrote a review Mar 2024
Banbury, United Kingdom10 contributions5 helpful votes
This hotel is superb, it is in a great location near the beach in Playa del Ingles. We had a great stay for many reasons, the staff were all fantastic and friendly from the reception staff, housekeepers, chefs and waiters and waitresses. The food in the restaurant was excellent, huge selection of dishes from the buffet, many dishes were prepared fresh while you make your selections, this includes fresh fish meat and fish dishes, barbecued food outside, pasta and themed meals each night. The breakfast selection is excellent too with food to suit all tastes. The hotel has great facilities including a rooftop terrace with a bar,sunbeds, Jacuzzis and a fantastic panoramic view of the resort. There is a spa with sauna, steamroom etc. The hotel also has two outdoor pools and a pandling pool too. One of the pools is 25 meters long and great for swimming. Rooms are a good size with a terrace and large bathroom. There is also entertainment in the hotel lobby bar every night.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Book half board or all inclusive to enjoy the superb evening meals in the restaurant Great pool...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Hoteles Lopez, Geschäftsführer at HL Suitehotel Playa del Ingles - Adults Only
Responded Mar 8, 2024
Dear 2chopper, Thank you for your loyalty and for taking the time to share your vacation experience at Suite Hotel, Hoteles Lopez**** on TripAdvisor. I was very happy to read that you were satisfied with all aspects of the hotel and that your stay was magnificent. We always strive to exceed the expectations of our guests, I'm glad to know that this is the case for you. It was a great pleasure to have you amongst our guests and I am proud to be able to count you as a member of the Suite Hotel**** family. I hope that we may welcome you again in the near future. Best regards from sunny Gran Canaria Martin Kuckenburg, General Manager Suite Hotel****&Suite Nardos****.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sarah B wrote a review Feb 2024
21 contributions6 helpful votes
+1
Lovely hotel. 2 great heated pools on the lower level and Jacuzzis on the roof top. Pools weren't boiling hot but heated enough to swim comfortably in the Feb weather. All the food we had was excellent, each night the buffet had a different theme but there were always salads, pasta and pizzas available if needed. Staff very friendly. All areas kept clean and tidy. Close to the beach and shops, plus a Spa shop at the hotel.
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Date of stay: February 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hoteles Lopez, Geschäftsführer at HL Suitehotel Playa del Ingles - Adults Only
Responded Mar 1, 2024
Dear W5895KVsarahb Thank you so much for your 5-star review posted on TripAdvisor. It is to guests like you that we owe the success of our Suite Hotel,Hoteles Lopez****. We are pleased to hear that you entirely satisfied with every aspect of our hotel, in particular our courteous service and the excellent gastronomy. We always strive to exceed the expectations of our guests, especially our return guests as they are already familiar with our high standard. Once again, thank you for choosing us as your vacation destination and we hope to have the pleasure to serve you again in the near future. With very best regards, Martin Kuckenburg, General Manager Suite Hotel****&Suite Nardos****.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Resty17 wrote a review Feb 2024
London, United Kingdom46 contributions49 helpful votes
Absolutely, Mike. Here's the updated review: "Recently returned from an all-inclusive stay at this hotel in Gran Canaria. While the inclusive package covered meals and drinks, the dining experience was a bit hit and miss in terms of quality. The standout feature was the exceptional staff, who were consistently wonderful. Unfortunately, the atmosphere was impacted by unfriendly fellow guests, mostly non-British, creating an unexpectedly quiet and somber ambiance. Based on our experience, I would not recommend opting for the all-inclusive package or staying here if you want a lively hotel. Would also add that the rooms are a bit of a challenge . Non-existent dressing table and wardrobe so tiny. I’m 70 and I found it like staying in a care home as far as the other non-friendly guests are concerned.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: If you stay, don’t go all inclusive. It’s just not worth it for the poor quality of drinks.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hoteles Lopez, Geschäftsführer at HL Suitehotel Playa del Ingles - Adults Only
Responded Feb 26, 2024
Dear Rest17, Thank you for your review on your stay in HL Suitehotel Playa del Ingles. Your feedback is important to us and we have taken note of your comments. We hope to welcome you back in Hoteles Lopez. Best regards, Martin Kuckenburg, General Manager Suite Hotel Playa del Ingles&Suite Nardos
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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soobee2014 wrote a review Feb 2024
Bursledon, United Kingdom27 contributions14 helpful votes
Came here last oct/nov enjoyed so much have just booked a return visit for end of October this year .. looking forward to being back.. will book a few more trips this time .. and hopefully get some running in ..and will attempt the gym etc too .. .
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Date of stay: February 2024Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hoteles Lopez, Geschäftsführer at HL Suitehotel Playa del Ingles - Adults Only
Responded Feb 4, 2024
Dear soobee2014, Thank you so much for your 5-star review posted on TripAdvisor and for your unconditional loyalty. It is to guests like you that we owe the success of our Suite Hotel Playa del Ingles,Hoteles Lopez****. We are pleased to hear that you were once again entirely satisfied with every aspect of our hotel, in particular our courteous service and the excellent gastronomy. We always strive to exceed the expectations of our guests, especially our return guests as they are already familiar with our high standard. Once again, thank you for choosing us as your vacation destination and we hope to have the pleasure to serve you again in the near future. If we could give six stars to you as a guest, we would do it 😊! With very best regards, Martin Kuckenburg, General Manager Suite Hotel Playa del Ingles**** & Suite Nardos****.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$127 - $188 (Based on Average Rates for a Standard Room)
LOCATION
SpainCanary IslandsGran CanariaSan Bartolome de TirajanaMaspalomasPlaya del Ingles
NUMBER OF ROOMS
259
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HL SUITEHOTEL PLAYA DEL INGLES - ADULTS ONLY - Updated 2024 Prices & Hotel Reviews (Spain)

Frequently Asked Questions about HL Suitehotel Playa del Ingles - Adults Only
Which popular attractions are close to HL Suitehotel Playa del Ingles - Adults Only?
Nearby attractions include Atelier Cocktail bar (0.3 miles), Templo Ecumenico El Salvador (0.08 miles), and Minigolf Atlantico (0.3 miles).
What are some of the property amenities at HL Suitehotel Playa del Ingles - Adults Only?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
What food & drink options are available at HL Suitehotel Playa del Ingles - Adults Only?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at HL Suitehotel Playa del Ingles - Adults Only?
Yes, parking is available to guests.
What are some restaurants close to HL Suitehotel Playa del Ingles - Adults Only?
Conveniently located restaurants include Lux 22 Restaurante, Maldito Carnaval, and West End Restaurant.
Are there opportunities to exercise at HL Suitehotel Playa del Ingles - Adults Only?
Yes, guests have access to a pool, a sauna, and locker rooms available in the fitness center during their stay.
Are any cleaning services offered at HL Suitehotel Playa del Ingles - Adults Only?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at HL Suitehotel Playa del Ingles - Adults Only?
The staff speaks multiple languages, including English, Spanish, French, German, and Italian.
Are there any historical sites close to HL Suitehotel Playa del Ingles - Adults Only?
Many travelers enjoy visiting Casa Iriarte (9.1 miles) and Finca Condal Vega Grande (6.8 miles).
Does HL Suitehotel Playa del Ingles - Adults Only have any great views?
Yes, guests often enjoy the ocean view available here.
Is HL Suitehotel Playa del Ingles - Adults Only accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.